Customer Service & Operations Executive

Job Title: Sr Dev Ops Engineer

Location: Bengaluru- India (Hybrid work type)

Reports to: Sr Engineer manager

About Our Client : 

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role : We're looking for a passionate DevOps Engineer to optimize our software delivery and infrastructure. You'll build and maintain CI/CD pipelines for our microservices, automate infrastructure, and ensure our systems are reliable, scalable, and secure. If you thrive on enhancing performance and fostering operational excellence, this role is for you. 

What You'll Do 🛠️

• Cloud Platform Management: Administer and optimize AWS resources, ensuring efficient billing and cost management.
• Billing & Cost Optimization: Monitor and optimize cloud spending.
• Containerization & Orchestration: Deploy and manage applications and orchestrate them.
• Database Management: Deploy, manage, and optimize database instances and their lifecycles.
• Authentication Solutions: Implement and manage authentication systems.
• Backup & Recovery: Implement robust backup and disaster recovery strategies, for Kubernetes cluster and database backups.
• Monitoring & Alerting: Set up and maintain robust systems using tools for application and infrastructure health and integrate with billing dashboards.
• Automation & Scripting: Automate repetitive tasks and infrastructure provisioning.
• Security & Reliability: Implement best practices and ensure system performance and security across all deployments.
• Collaboration & Support: Work closely with development teams, providing DevOps expertise and support for their various application stacks. 

What You'll Bring 💼

• Minimum of 4 years of experience in a DevOps or SRE role.
• Strong proficiency in AWS Cloud, including services like Lambda, IoT Core, ElastiCache, CloudFront, and S3.
• Solid understanding of Linux fundamentals and command-line tools.
• Extensive experience with CI/CD tools, GitLab CI.
• Hands-on experience with Docker and Kubernetes, specifically AWS EKS.
• Proven experience deploying and managing microservices.
• Expertise in database deployment, optimization, and lifecycle management (MongoDB, PostgreSQL, and Redis).
• Experience with Identity and Access management solutions like Keycloak.
• Experience implementing backup and recovery solutions.
• Familiarity with optimizing scaling, ideally with Karpenter.
• Proficiency in scripting (Python, Bash).
• Experience with monitoring tools such as Prometheus, Grafana, AWS CloudWatch, Elastic Stack.
• Excellent problem-solving and communication skills. 

Bonus Points ➕

• Basic understanding of MQTT or general IoT concepts and protocols.
• Direct experience optimizing React.js (Next.js), Node.js (Express.js, Nest.js) or Python (Flask) deployments in a containerized environment.
• Knowledge of specific AWS services relevant to application stacks.
• Contributions to open-source projects related to Kubernetes, MongoDB, or any of the mentioned frameworks.
• AWS Certifications (AWS Certified DevOps Engineer, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified Advanced Networking).

Why this role: 

•You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

About jhana

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence. 

Job Description:

jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.

Responsibilities

Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:

1. Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
2. Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
3. Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
4. Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
5. Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
6. Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
7. Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
8. Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
9. Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.

Skills & Experience

1. Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
2. Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
3. Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
4. Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
5. Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
6. Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
7. Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
8. Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
9. Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.

Additional Requirements

• Willingness to travel frequently for client meetings and events.
• Strong adaptability to a fast-paced, evolving startup environment.
• Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
• 
  

What We Offer

• Best-in class salary, benefits and performance-based incentives.
• High-impact role with growth opportunities to build and scale the sales function.
• A dynamic, inclusive, and mission-driven work environment.

What can you expect?

You will be part of the founding team at LDU and will be responsible for the end-to-end technology of the company including:

- Work with the founders on cutting edge technologies, including AI/ML, blockchain, computer vision, etc. across the tech-stack.

- Formulate long-term technology & product strategy along with implementation roadmap, while envisioning the tech-stack

required to scale the business 100X

- Architecting and engineering solutions across the entire technology stack including front-end, back-end, infrastructure,

architecture, server-side engineering, UI, etc. in line with the company's strategy.

- Work on the D2C website and enhance the user experience while increasing the company's online presence.

- Provide help to everyone in the team and greatly reduce the time and technical costs of team communication, technology

docking.

- Plan and collaborate with the other teams including marketing/ growth, customer success/ sales, design, operations, etc. to

implement new product features, growth hacks/ initiatives identified through user interviews/ insights, etc in a timely manner.

- Will be involved in a horizontal technical requirement, so should be able to make a prototype design for a product very rapidly

while executing the same with a wide range of techniques.

- Build processes/mechanisms to track the KPIs across product/ technology and ensure religious execution of the targets

- Build and lead the technology team including the engineering team, product team, Quality Assurance, etc.

- Awesome work-culture (flexible work timings; no need to wear formals; awesome snacks to name a few)

What are we looking for?

We are looking to onboard a Full Stack Software Engineer, who has a founder's mindset including the following traits:

- Experience of full stack development across web & mobile based technologies and should have scaled a business

- Ability to work across stacks like MEAN, MERN, LAMP, etc. seamlessly

- Ability to build scalable products/ platforms, fully redundant fault tolerant infrastructure while working on modern technologies.

- Versatile Developer/Engineer that can help on both ends of the website development and better the same by enhancing user

experience.

- Ability to Code in both frontend and backend of the site

- Stronghold in both front-end & back-end development/ algorithms with experience of building agile, highly scalable, data-driven

platforms from scratch

- Ability to be hands-on with coding across big data, mobile apps, AI & ML, analytics, DevOps, business intelligent solutions, etc.

apart from strategically guiding/ mentoring the team

- Stronghold in executing stuff on the ground and hustle around to Get things done

- Ability to think and see the big picture while focusing on short term goals and deliverables

- Leadership qualities to hire and build a kick-ass technology/ product team going forward

- Experience as a founder/ being part of founding team is huge plus but not mandatory

- Experience in the Fashion/ Apparel industry is a plus but not mandatory

Responsibilities:

• Designing cloud infrastructure for scalability, performance, availability, and security.
• Involving in migrating existing applications and data to cloud platforms, designing the migration plan, assessing risks, and ensuring a smooth transition to the cloud.
• Designing and implementing security measures for cloud infrastructure.
• Optimizing cloud infrastructure costs by designing and identifying areas where costs can be reduced.

Eligibility:

• Experience in cloud computing concepts, architectures, and deployment models.
• Deep insights into AWS
• Programming languages experience, such as Java, Python, Ruby, and others.
• Proficient in designing and deploying cloud infrastructure, including computing, storage, networking, and security services.
• Involvement in cloud security principles and practices, including data protection, access control, network security, and compliance.

 Company Name – Techsurvi

Website - http://www.techsurvi.com/

Digital Marketing Fresher

For Amazon, Walmart and e-bay Looking for a Digital Marketing intern who can assist us with creating a plan of action for all digital marketing needs Roles and Responsibilities: We are giving you all training of Amazon ads, Walmart ads and ebay ads. • Working on PPC and digital marketing activities • Working on Amazon, Walmart, and eBay advertisement • Prepare emails to send out to customers • Reporting in Excel • Communicating with clients (email & phone) Best location to start your carrier.

Full-time job

Salary paid- 10-15k

Requirement – 5 

Responsibilities:

1.  Define the product strategy, roadmap, and own end-to-end product lifecycle.
2.  Be an good learner with respect to the competition
3. Understand the business problem/void and craft a fitting product.
4. Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
5. Dissect the requirements into user stories, Prioritize the backlog based on business value, and define acceptance criteria.

Requirements:

• Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
• Knowledge and focus on superb user experience [UX], aesthetics, and visual communication (Figma).
• Experience bringing a product from idea through to customer use and maintenance.
• Minimum of 0 - 1  years experience as a Product Manager working for a tech product, preferably on a mobile app
• Demonstrated success defining and launching excellent products
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**

Desired candidates must have 8+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

Roles and Responsibilities :

What You'll Do

• Create the system architecture for any product from scratch as well as drive it for more than one development teams
• Design and deliver solutions that enable fast and efficient deployment of quality code to production
• Document the architectural blueprint and end to end design through flowcharts and diagrams.
• Set coding standards for development teams and ensure all released code is following standards
• Oversee the code review process, performing reviews when necessary
• Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
• Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
• Lead DevOps and implement tooling and process improvements when you identify gaps
• Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
• Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
• Coach and mentor the development teams to improve the overall expertise and skills of the team.
• Take care of the development of critical components and POCs for new technologies to be used.
• Deliver high quality deliverables individually/as a team adhering to industry best practices.
• Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring

• 8+ years in software development or product engineering
• Proficient in MEAN Stack
• Good experience in backend development with Node.js
• Expertise in developing RESTful APIs
• Have created multi-transactional and highly redundant systems from ideation to production
• Customer-centric mindset
• Expertise in Agile SCRUM best practices
• Expertise in implementing front-end of applications using HTML5, Angular.js
• Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
• Strong coding skills, good analytical and problem-solving skills
• Ability to break down complex technical concepts into something digestible by non-technical stakeholders

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**

Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.

Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.

JOB ROLE: MOBILE APP DEVELOPER

Roles And Responsibilities:

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI/UX tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications and protocols
• Stay up-to-date with new technology trends.

REQUIREMENTS:

• Demonstrable portfolio of released applications on the App store or the Android, IOS and hybrid market
• In-depth knowledge of at least one programming language like Swift and Java
• Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment

EXPERIENCE:

We as a team are looking for freshers or young professionals with (0-4 years of experience) passion and eagerness for learning, writing and shipping code with excellent interpersonal and communication skills.