Customer Service & Operations Executive

Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard.

For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements.

Job responsibilities

• You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns
• You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible
• You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will create large-scale distributed systems out of microservices
• You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way.
• You will apply the latest technology thinking from our Technology Radar to solve client problems
• You will efficiently utilize DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development
• You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills

Job qualifications:

Technical Skills

• You have experience using one or more development languages (Java, Nodejs, React, TypeScript, JavaScript, etc.) with experience in Object-Oriented programming
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• You are comfortable with Agile methodologies, such as Extreme Programming (XP), Scrum and/or Kanban
• You have a good awareness of TDD, continuous integration and continuous delivery approaches/tools
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker

Professional Skills

• You enjoy influencing others and always advocate for technical excellence while being open to change when needed
• Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives

Other things to know:

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

• Experience 4 to 10 years
• Location - Hyderabad (work from Office)
• NP- Immediate to 30 days
• Need experience in Swift / OOP's concept, API & SDKs, Mapkit, Firebase, and Payment Gateways.

Responsibilities: -

• Design and build applications for the iOS platform (Prefer Swift Language)
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality and organization.
• Should have basic knowledge of the application submission process

Skills

• Proficient with Swift, and Cocoa Touch
• Experience with iOS frameworks.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of UI/UX standards.
• Understanding of Apple’s design principles and interface guidelines
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Proficient understanding of code versioning tools such as Git

Job Role: Java SpringBoot Developer

Job Description:

• Should have expertise in Core Java, Java & J2ee
• Built MVC based Web Application Using JSP/Struts framework
• Hands on experience of OOPS concepts, Hibernate and Spring version 3.x 1, Spring Boot
• Hands on experience of Application Servers like Tomcat and WebLogic.
• Hands on experience of Restful services and Web services
• Experience in deploying Spring boot in Micro services
• Good verbal and written communication
• Excellent team player, ability to work in a global team and follow through on deadlines

Primary Skills:

• Core Java, Java & J2ee
• Spring Boot

Position- Backend Lead

Location : Pune/Bangalore

Exp : 10+ years

Prefer Mid Jan joiners

• 8+ years’ experience in Core Java / J2EE, Tomcat, Application Server, Web Services, spring, Spring Boot, Hibernate, messaging systems.
• 10 years min with Team leading experience
• Java 8+, Docker Container, Continuous Integration /Continuous Deployment
• Spring Boot,
• Microservice Architecture,          
• PostgreSQL, Azure,MySQL,
• Docker Container, Continuous Integration /Continuous Deployment         

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

• Good in Communication ( both written and verbal)
• Should have good knowledge of HR functions and documentation
• Should have good experience and skills in recruitment using various resources
• Should be capable of handling all HR functions from day 1 

• Set objectives for the HR team and track progress
• Monitor internal HR systems and databases
• Review and approve or modify budgets
• Design and implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and staff regarding policies and procedures
• Create detailed reports on HR costs
• Recommend new software to address personnel needs, like performance review tools
• Address employees’ queries (e.g. on compensation and labor regulations)

• Proven work experience as an HR Operations Manager, HR Manager or similar role
• Good knowledge of labor law
• Hands-on experience with Human Resources Information Systems
• Experience designing compensation and benefits packages
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills