Customer Service & Operations Executive

Key Responsibilities:

• Manage and promote Life & Non-Life Insurance products
• Handle Health, Motor, Personal Accident, and other insurance products
• Build and manage advisor/partner relationships
• Drive insurance business through partners and direct channels
• Ensure compliance with insurance regulations
• Clear Insurance Broking Exam (if not already certified) on priority after joining

Requirements:

• Graduation mandatory
• Experience in Insurance Broking / Banca / Insurance Company preferred
• Sound knowledge of Life & General Insurance products
• Good communication and relationship management skills
• Target-oriented and result-driven approach

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who

believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes

and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your

everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, client lead management, and streamlined operations within the organization. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client

relationships as a Business Coordinator Intern.

Strong Software Development & DSA Profile

Mandatory (Experience): Must have 5+ YOE in Software Devleopment (preferably in product-based companies).

Mandatory (Skills 1): Must have strong expertise in scalable systems and applied DSA

Mandatory (Skills 2): Must have strong understanding of System Design (like HLD, LLD, microservices, caching, database scaling)

Mandatory (Exclusion): Don't source from Physicswallah and Scaler (No hire policy)

Responsibilities:

●        Technical Leadership:                                                                                                     

○        Architect and design complex software systems

○        Lead the development team in implementing software solutions

○        Ensure adherence to coding standards and best practices

○        Conduct code reviews and provide constructive feedback

○        Troubleshoot and resolve technical issues

●        Project Management:                                                                                                       

○        Collaborate with project managers to define project scope and requirements

○        Estimate project timelines and resource needs

○        Track project progress and ensure timely delivery

○        Manage risks and identify mitigation strategies

●        Team Development:                                                                                                         

○        Mentor and coach junior developers

○        Foster a collaborative and supportive team environment

○        Conduct performance evaluations and provide feedback

○        Identify training and development opportunities for team members

●        Innovation:                                                                                                                          

○        Stay abreast of emerging technologies and industry trends

○        Evaluate and recommend new technologies for adoption

○        Encourage experimentation and innovation within the team

Qualifications                                                                                                                                 

●        Experience:                                                                                                                        

○        12+ years of experience in software development

○        4+ years of experience in a leadership role

○        Proven track record of delivering successful software projects

●        Skills:                                                                                                                                    

○        Strong proficiency in C# programming languages

○        Good knowledge on Java for reporting

○        Strong on SQL - Microsoft azure

○        Expertise in software development methodologies (e.g., Agile, Scrum)

○        Excellent problem-solving and analytical skills

○        Strong communication and interpersonal skills

○        Ability to work independently and as part of a team

Role Description

This is a full-time on-site role for a Sales Executive at Sunra Soft Tech Private Limted in Pune. The Sales Executive will be responsible for developing and implementing sales strategies, identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.

Qualifications

Sales and Business Development skills

Excellent communication and negotiation skills

Customer relationship management

Strong problem-solving and decision-making abilities

Experience in the IT industry is a plus

Bachelor's degree in Business Administration or related field