Cutshort logo
Dr. Vaidya's logo
Customer Service & Operations Executive
Customer Service & Operations Executive
Dr. Vaidya's's logo

Customer Service & Operations Executive

Arjun Vaidya's profile picture
Posted by Arjun Vaidya
3 - 7 yrs
₹2L - ₹3L / yr
Mumbai
Skills
Customer Support
Operations
Telesales
Business operations
Customer Success
Account Management
The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Dr. Vaidya's

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

DrVaidya’s is a ~2 year old New Age Ayurvedic products company, which endeavours to bring our rich, traditional Indian science of Ayurveda to today’s modern consumer- both in India and Worldwide. Founded by the Vaidya family, who has over 150 years of Ayurvedic heritage, our formulations have been passed from generation to generation, treating thousands of patients in the process. 
 
Today, the company owns 100+ FDA approved, proprietary formulations for Ayurvedic medicine. All products are manufactured at our ISO 9001:2015 approved, GMP certified, US FDA registered, factory in Silvassa (250 km from Mumbai). We were recently featured in the https://www.forbes.com/profile/arjun-vaidya/#36c45c134549" target="_blank">Forbes 30 Under 30 Asia List.
 
Our brand sees Ayurveda in a disruptive manner and has launched more than 35 products including https://drvaidyas.com/hangover-shield-livitup/" target="_blank">LIVitup (Hangover Shield), https://drvaidyas.com/chyawanprash-herbofit/" target="_blank">HERBOfit (Goodness of Chyawanprash in a Capsule) and https://drvaidyas.com/chakaash/" target="_blank">Chakaash (Goodness of Chyawanprash in a toffee) and sell through online (owned channel and third party) as well as >500 offline stores. 
 
With our effective products and innovative approach, we hope to make Ayurveda appealing and accessible to 21st century consumers worldwide and have already started work in the US, UK and China. 
 
Click https://app.attach.io/documents/4N3chtAFspeh427nr/links" target="_blank">here for a quick deck on our business. 
Read more

Company video

Dr. Vaidya's's video section
Dr. Vaidya's's video section

Connect with the team

Profile picture
Arjun Vaidya
Profile picture
Tanushree Ranpise
Profile picture
Sameer Bapat

Company social profiles

bloginstagramfacebook

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Remote only
10 - 15 yrs
₹100L - ₹200L / yr
Strong Data Architect, Lead Data Engineer, Engineering Manager / Director...
Mandatory (Experience 2) - Must have 7+ YOE in hands-on...
Mandatory (Experience 4) - Must have strong experience in large...
Mandatory (Team Management) - Must have managed a team of...
Preferred Companies MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake,...

Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile

Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role

Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang

Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company

Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.

Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.

Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)

Mandatory (Education) - Only IIT colleges

Mandatory (Company) - B2B SaaS Companies with High data-traffic

Read more
Building Pivotal DS
Building Pivotal DS
Agency job
via Qrata by Blessy Fernandes
Remote only
5 - 9 yrs
₹45L - ₹55L / yr
skill iconMachine Learning (ML)
skill iconData Science
Natural Language Processing (NLP)
Computer Vision
recommendation algorithm

Responsibilities:

  • Help build model monitoring systems across model types like regression, classification with structured & unstructured datasets.
  • Build high-performance multi-tenant deployment architecture that works across frameworks like PyTorch, sklearn, TensorFlow.
  • Help realize the product vision: Production-ready machine learning models with monitoring within moments, not months.
  • Help companies deploy their machine learning models at scale across a wide range of use-cases and sectors.
  • Write maintainable, scalable performant python code, Build high volume and high availability analytics systems, Push the state of the art of MLOPs to push the industry ahead.

Requirements:

  • 3+ years work experience with production-grade python- preferably contribution to open source repost.
  • Prior experience with ML monitoring, observability & explainability systems, and familiarity with tools for data science like Pandas, Notebooks, Numpy, Scipy, etc.
  • Comfortable working in a Linux environment, experience with one relational & 1 non-relational DB is preferred.
  • Some working experience with TensorFlow or PyTorch is preferred.
  • Experience with model analysis and experimentation frameworks like MLFlow, W& B;, tfma is preferred.
Read more
Matellio India Private Limited
Jaipur
8 - 17 yrs
₹10L - ₹15L / yr
Manual testing
Agile/Scrum
Quality management
QA management

Responsibilities

  • Lead and manage the manual testing efforts of the QA team in an Agile development environment.
  • Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
  • Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
  • Work closely with the development team to ensure timely resolution of issues.
  • Develop and maintain test documentation, including test cases, plans, and reports.
  • Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
  • Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
  • Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
  • To prepare daily Sprint reports.
  • Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.


Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
  • Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
  • Strong understanding of Agile methodology.
  • Experience with testing web-based applications, mobile applications, and APIs
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Strong attention to detail and ability to prioritize tasks effectively
  • Experience with test management tools, such as JIRA, AIO, Trello, etc.
  • ISTQB certification is a plus.


Read more
Sizzle
at Sizzle
1 recruiter
Vijay Koduri
Posted by Vijay Koduri
Bengaluru (Bangalore)
2 - 10 yrs
₹6L - ₹20L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
Computer Vision
Audio
+6 more

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with AI and audio technologies around audio detection, speech-to-text, interpretation, and sentiment analysis.  


You will be responsible for:

Developing audio algorithms to detect key moments within popular online games, such as:

Streamer speaking, shouting, etc.

Gunfire, explosions, and other in-game audio events

Speech-to-text and sentiment analysis of the streamer’s narration

Leveraging baseline technologies such as TensorFlow and others -- and building models on top of them

Building neural network architectures for audio analysis as it pertains to popular games

Specifying exact requirements for training data sets, and working with analysts to create the data sets

Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment

Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation


You should have the following qualities:

Solid understanding of AI frameworks and algorithms, especially pertaining to audio analysis, speech-to-text, sentiment analysis, and natural language processing

Experience using Python, TensorFlow and other AI tools

Demonstrated understanding of various algorithms for audio analysis, such as CNNs, LSTM for natural language processing, and others

Nice to have: some familiarity with AI-based audio analysis including sentiment analysis

Familiarity with AWS environments

Excited about working in a fast-changing startup environment

Willingness to learn rapidly on the job, try different things, and deliver results

Ideally a gamer or someone interested in watching gaming content online


Skills:

Machine Learning, Audio Analysis, Sentiment Analysis, Speech-To-Text, Natural Language Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python


Work Experience:  2 years to 10 years


About Sizzle

Sizzle is building AI to automate gaming highlights, directly from Twitch and YouTube videos. Presently, there are over 700 million fans around the world that watch gaming videos on Twitch and YouTube. Sizzle is creating a new highlights experience for these fans, so they can catch up on their favorite streamers and esports leagues. Sizzle is available at http://www.sizzle.gg">www.sizzle.gg. 

Read more
prevaj consultants pvt ltd
Nilofer Jamal
Posted by Nilofer Jamal
Remote, Chennai
1 - 10 yrs
₹4L - ₹15L / yr
Singleview
Single view
singleview

Mandatory skills 

  1. Singleview 
  2. Experience in C++, Python & Perl
  3. Broad understanding of UNIX operating environment

Secondary exp:

  1. Experience with multi-user, complex software applications
  2. Mix platforms such as Windows/ Linux
  3. Able to gain a basic understanding of client requirements.
  4.  
Soft Skills required :
- Should be self-motivated and self-driven
- Ability to work with team members across the globe
- Excellent interpersonal and written communication skills
- Ability to define, implement and work to a schedule
- Good time management skills
Read more
Global Media Agency
Global Media Agency
Agency job
via Merito by Gaurav Bhosle
Mumbai, Bengaluru (Bangalore), Gurugram
2 - 6 yrs
₹8L - ₹9L / yr
Google Adwords
Google Ads
Bing Ads
Facebook Ads
Linkedin
+1 more
We are looking for a Sr. Executive - Search for one of the leading global media agencies in India.

Role - Sr. Executive (Search)
Experience - 2 to 6 years
Location - Mumbai, Bangalore & Gurgaon

About the company :-

Our Client is the worlds largest media investment company which is
a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations.
Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
 
We are currently looking for a Senior Executive Performance Marketing
In this role, you will be responsible for a massive opportunity to build and be a part of the largest performance marketing setup. This role assumes responsibility of crafting a performance strategy
for clients and create success stories.
 
Reporting of the role -
This role reports to the Manager Performance Marketing

What your day job looks like :-

- You will be responsible for coordinating and managing marketing campaigns on Google Adwords and (preferably) Yahoo Marketing campaigns
- You will accelerate PPC Marketing using analytical and creative skills
Maximize profits by developing and crafting Google- Display Advertisement, planning and deploying PPC campaigns
You will acquire good analytical skills to gain high quality score & improve PPC Campaigns.
- You will have to track and update traffic patterns through PPC or cost per click, as well as Adwords Management
- Determine ROI on search marketing efforts
- You will be responsible for adding new keywords in the search engines, Search Engine Marketing skills
- You would get an opportunity to Manage Google-Banner Ads (including client search strategies), Paid Search Campaigns; setting up and optimizing Paid Search/PPC campaigns
- Tracking of funds in the account and maintain conversions
- You will be able to become a client champion & interact regularly with client for delivering better value & ROI to client based on their feedback.

What you'll bring :-

- 2-5 years of relevant experience
- Hand on experience on Search platforms (AdWords, Bing, Editor)
- Experience on 3rd party tools is a plus (SA360, Marin, Kenshoo)
- Graduate/MBA from a recognized university
- Self-motivated with passion for marketing, advertising & campaign management
- Outstanding client handling & communication skills both written & verbal
- Active interest in electronic copywriting & knowledge of web analytics would be an added advantage
- Ability to meet deadlines
- Google AdWords Certified & Google Analytics certified professional will be preferred & added advantage you have already worked on Kenshoo or Marine
- Good knowledge of Excel
Read more
Symblai
at Symblai
1 recruiter
Vaishali M
Posted by Vaishali M
anywhere, Pune, Hyderabad, Bengaluru (Bangalore)
8 - 15 yrs
₹15L - ₹35L / yr
skill iconJava
skill iconNodeJS (Node.js)
skill iconAngularJS (1.x)
skill iconPython
skill iconMongoDB
+8 more

Software Architect

Symbl is hiring a Software Architect who is passionate about leading cross-functional R&D teams. This role will serve as the Architect across the global organization driving product architecture, reducing information silos across the org to improve decision making, and coordinating with other engineering teams to ensure seamless integration with other Symbl services.

*Symbl is seeking for a leader with a demonstrated track record of leading cross-functional dev team, you are fit for the role if *

  • You have a track record of designing and building large-scale, cloud-based, highly available software platforms.
  • You have 8+ years of experience in software development with 2+ years in an architect role.
  • You have experience working on customer-facing machine learning implementations (predictions, recommendations, anomaly detection)
  • You are an API first developer who understands the power of platforms.
  • You are passionate about enabling other developers through your leadership and driving teams to efficient decisions.
  • You have the ability to balance long-term objectives with urgent short-term needs
  • You can successfully lead teams through very challenging engineering problems.
  • You are domain Expertise in one or more of: Data pipelines and workflow, telephony systems, real time audio and video streaming machine learning.
  • You have bachelor's degree in a computer science-related field is a minimum requirement
  • You’ll bring your deep experience with distributed systems and platform engineering principles to the table.
  • You are passionate about operational excellence and know-how to build software that delivers it.
  • You are able to think at scale, define, and meet stringent availability and performance SLAs while ensuring quality and resiliency challenges across our diverse product and tech stacks are addressed with NodeJs as mandatory, Java, Python, Javascript, ReactJS with intersection with ML platform + open source DBs.
  • You understand end-user use cases and are driven to design optimal software that meets business needs.

Your day would look like:

  • Work with your team providing engineering leadership and ensuring your resources are solving the most critical engineering problems while ensuring your products are scalable, performant, and highly available.
  • Focused on delivering the highest quality of services, and you support your team as they push production code that impacts hundreds of Symbl customers.
  • Spent time with engineering managers and developers to create and deliver critical new products and/or features that empower them to introduce change with quality and speed.
  • Made sure to connect with your team, both local and remote, to ensure they are delivering on engineering and operational excellence.
  •  

*Job Location : Anywhere  –  Currently WFH due to COVID

Compensation, Perks, and Differentiators:

  • Healthcare
  • Unlimited PTO
  • Paid sick days
  • Paid holidays
  • Flexi working
  • Continuing education
  • Equity and performance-based pay options
  • Rewards & Recognition
  • As our company evolves, so do our benefits. We’re actively innovating how we support our employees.
Read more
ClassCast
at ClassCast
2 recruiters
Ayush Gautam
Posted by Ayush Gautam
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹8L / yr
skill iconReact Native
skill iconJavascript
RESTful APIs
What you tell your friends you do!
 
"I build platform- so intuitive-  that people who couldn't until recently create their own Facebook account are now executing complex tasks using their mobile. And not just any mobile, but the one's that barely have enough ram to run Insta and FB at the same time"
 
Your responsibilities will be:
  • Leverage native APIs for deep integrations
  • Solving any challenges that might appear on the way
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native
  • Maintain code and write automated tests of quality that sets the benchmark for your future colleagues
 
Requirements
  • 2+ years of relevant industry experience in React Native
  • A deep understanding of JavaScript
  • Familiarity with video recording, playback, and uploading libraries
  • Experience with Native Android app deployment
  • Familiarity with modern front-end build pipelines and tools
  • Familiarity with Socket.io is a plus
  • Familiarity with RESTful APIs
  • Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interface
  • Highly accountable and takes ownership, with a collaborative attitude, and a lifelong learner
  • Familiarity with code versioning tools (such as Git)
Read more
QToss Technology Solution Private Limited
Noida, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹2L - ₹9L / yr
skill iconReact Native
skill iconHTML/CSS
skill iconiOS App Development
skill iconSwift

React Native Job Description

 

  • Work as part of a small team to build React Native iOS / Android applications for clients.
  • Architect, build, and maintain excellent React Native applications with clean code.
  • Implement pixel-perfect UI's that match designs.
  • Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
  • Integrate third-party APIs.
  • Write unit and integration tests.
  • Release applications to the Apple and Google Play stores.
  • Work with native modules when required.
  • Work as part of a small team of a software developers.
  • Complete weekly sprints, and participate in sprint retrospectives and daily standups.
  • Assist with building estimates.
  • Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
  • Be part of a community of React Native developers who share knowledge and help each other as problems arise.
  • Follow the software development process.

 

Requirements

  • 2+ years of professional experience working with React Native.
  • 4+ years of professional software development experience.
  • Experience working with Swift, Objective C, and Java a plus but not required.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
  • Ability to identify with the goals of clients and dedicate yourself to delivering on the commitments you and your team make to them.
  • An understanding of React Native best practices and a commitment to following them.
  • Ability to work through new and difficult React Native issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of React Native applications.
  • A positive mindset and can-do attitude.
  • A passion for software development. It’s not just your career, it’s also your hobby. You’re constantly striving to learn new things and improve. You follow industry news, regularly tinker with new technologies, and read books and blogs to keep your skills current.
  • You work well within a team environment and enjoy working in the office with your colleagues.
Read more
HDFC Life is one of India's leading and most valuable private life insurance company
HDFC Life is one of India's leading and most valuable private life insurance company
Agency job
via Neerinfo Solutions by Kushal Dadhich
Mumbai
7 - 9 yrs
₹14L - ₹17L / yr
Network Security
Project Management
DevOps
application security
OWASP
+2 more
Overall purpose of the job - This role would be responsible for identifying and implementing mitigations, practices and controls ensuring adequate application and infrastructure security posture is maintained all at times Key Performance Areas - • Good at application threat modeling and applications risk identification & remediation • Strong web application security experience with thorough understanding of web application vulnerabilities • Knowledge of database, application, and web server design and implementation • Familiarity with Security standards \ frameworks and groups (OWASP, OSSTM, WASC, FISMA) • Experience in dynamic and static application vulnerability scanners like HP WebIspenct, IBM AppScan, HP Fortify, etc • Create, implement & review data protection strategy across the organization. • Experience in client handling including interaction with developers for understanding the mitigations • Experience on Mobility Platform like Phone-Gap \ native Android \ Worklite and MDM /MAM • Knowledge of DevOps and other upcoming technologies used in SDLC • Experience in manual verification of false positives reported by automated tool • Devise and enforce standards and best practices for data protection in line with international standards and industry best practices. • Evaluate the adequacy of security measures including network security to protect organizational data and information assets • Define and implement project as per approved Plan of action. • Identify security solutions as per business needs • Manage POC for agreed and approved solutions as per defined process • Conduct partner reviews • Coordinate with vendors / partners on closure of projects / activities • Manage intra and inter department conflict amicably • Benchmark and compare security practices with the industry • Implementation, operation and maintenance of the Information Security Management System based on standards like ISO/IEC 27001, Cobit, ITIL etc as applicable. • Information security risk assessments and controls selection activities • Track all audit schedules and ensure closure of all security gaps. • Reporting of all critical security issues • Co-ordinate for Risk Assessment of IT systems and Third Party workloads • Facilitate Internal process and IT audits • Software license compliance at all times • Implement tools and processes related to compliance monitoring as per internal security policies and applicable laws and regulations • Facilitate and drive initiatives of Internal Audits for Information Technology and update on Closure and Identified Risk to the Management • Review of Third Party applications / systems and network security on monthly basis • Adherence To Change Management Processes
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos