Customer Service & Operations Executive

Requirements:

• 4-6 years of experience in developing Enterprise Web Applications using Java/J2EE technologies with a good professional track record.
• Excellent knowledge in Core Java (J2SE) and J2EE technologies.
• Proficient knowledge in Servlets, JDBC & JSP.
• Good knowledge of Spring framework (MVC, Cloud, Data and Security. Etc) and ORM framework like JPA/Hibernate.
• Strong knowledge of Exception Handling, Collections, File I/O Streams, Interfaces, and logging mechanisms is a must.
• Experience in developing REST APIs and integration of third-party APIs.
• Proficient knowledge in SQL/PLSQL.
• Expertise in application/web server deployment and connection pooling techniques.
• Cloud deployment (AWS & Azure) will be an added advantage.
• Experience in Version Control tools like Git, Bitbucket, etc.
• Experience in data security and protocols is a must.
• Maven and IDE tools experience is a must.
• Multi-threading and serialization techniques knowledge is a must.
• Good understanding of end-to-end software development lifecycle.
• Ability to read and understand requirements and design documents.
• Good Analytical skills and should be self-driven. Good communication with interpersonal skills.
• Open to learning new technologies and domains.
• A good team player and ready to take up new challenges
• Languages: Java(J2SE), J2EE (Servlets, JSPs, JDBC)
• Databases: MySQL, Oracle, SQL Server, PostgreSQL.
• DB Script: SQL and PL/SQL
• Frameworks: Spring, Spring Boot, Jersey, Hibernate and JPA
• OS: Windows, Linux/Unix.
• Cloud Services: AWS and Azure (Good to have)
• Version Control tools: Git, Bitbucket.
• Deployment Servers: Tomcat, JBoss, and Web sphere
• Build Tools: Gradle/Maven

● Responsible for ensuring seamless guest experience.

● Take ownership of guest issues and follow problems through to resolution.

● Make decisions that are in the best interest of the company and the guests.

● Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.

● Provide guidance or assistance during the stay, post-booking to check-out, grievance handling, and provide

timely solutions.

● Ensuring timely collection of feedback post guests' stay.

● Reporting any damage of the property to the property operation team.

● Ensure closing of current guest tickets before next arrival.

● Ensure collection of extra payments during the stay.

● Keep up with the industry’s developments and apply best practices to the areas of improvement.

Responsibilities:

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills and Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Position: Lead - PHP Developer

WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.

For company details, visit our website: http://www.webmd.com">www.webmd.com and http://www.krames.com">www.krames.com

Education: B.E. Computer Science/IT degree (or any other engineering discipline)

Experience:  7 + years

Work timings: 2 PM to 11 PM

Position Requirements:

• Technical expertise in leading a team with hands on experience with Core PHP and JavaScript
• Highly proficient with HTML, CSS, RESTful API
• Experience with SQL/NoSQL databases and their declarative query languages
• Experience in working with CI/CD tools and automation
• Experience in working on Kubernetes
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to communicate with team members and stakeholders
• The candidate must work in a Collaborative style, should be results-driven and a problem solver
• Must be self-driven, detail-oriented with ability to produce high quality and timely results

Role & Responsibilities: 

• Lead a technical team on building custom modules in a tool that creates static html pages
• Develop these new functionalities with the team's other frontend & backend developers while ensuring compliance with technical requirements (quality, performance, and security)
• Bring these functionalities into production and ensure their proper functioning
• Sharing knowledge with the team