Inside Sales Executive

Strong B2C Performance Marketing Profile

Mandatory (Experience 1): Must have 2+ YOE in managing performance marketing in atleast 1 of Google ads campaigns (Search, Display, Universal App Campaigns UAC)

Mandatory (Experience 2): Must have hands-on experience with campaign setup, execution, daily optimization, reporting, and performance tracking across key KPIs (CTR, CPC, CPA, ROI)

Mandatory (Experience 3): Must have strong technical skills including familiarity with Google Tag Manager, Google Analytics

Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)

Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.

Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).

Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.

Note: Total years of experience must not exceed 6 years.

We’re hiring a Full Stack Developer (5+ years, Pune location) to join our growing team!

You’ll be working with React.js, Node.js, JavaScript, APIs, and cloud deployments to build scalable and high-performing web applications.

Responsibilities include developing responsive apps, building RESTful APIs, working with SQL/NoSQL databases, and deploying apps on AWS/Docker.

Experience with CI/CD, Git, secure coding practices (OAuth/JWT), and Agile collaboration is a must.

If you’re passionate about full stack development and want to work on impactful projects, we’d love to connect!

• 6+ years of experience in Java backend development with expertise in Spring/Spring Boot and RESTful services.
• Solid grasp of Object-Oriented Programming (OOP), system design, and design patterns.
• Proven experience leading a team of engineers or taking ownership of modules/projects.
• Experience with AWS Cloud services (EC2, Lambda, S3, etc.) is a strong advantage.
• Familiarity with Agile/Scrum methodologies and working in cross-functional teams.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and leadership skills.

About Company

Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led

approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.

Responsibilities

● Design and execution of research into the impact of an agency-led approach to livelihoods.

● Design and execution of the appropriate baseline surveys in communities.

● Gaining an in-depth understanding of the impact of the NGO program at the community level.

● Identification of research partners as required.

● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.

● Data quality audits for program-specific data across the organization.

Requirements

● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.

● Minimum 5 years of work experience in the social sector/ corporate sector.

● Critical thinking

● Analytical ability

● Result orientation

● Excellent written and oral communication in Hindi and English (Knowledge of Marathi

will be an added advantage)

● Creativity

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on https://www.glassdoor.co.in/Reviews/Whatfix-Reviews-E1016569.htm" target="_blank">Glassdoor and our Customer obsession can be seen in our reviews on platforms like https://www.g2.com/products/whatfix/reviews" target="_blank">G2 Crowd & https://www.gartner.com/reviews/market/customer-communications-management-software/vendor/whatfix/product/whatfix" target="_blank">Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - http://www.sequoiacap.com/" target="_blank">Sequoia Capital || http://www.stellarisvp.com/whatfix-what-we-learnt-from-series-a-to-series-b-in-a-saas-business/" target="_blank">Stellaris || https://blogs.cisco.com/innovation/tomorrows-customer-experience-why-cisco-invested-in-whatfix" target="_blank">Cisco || https://eightroads.com/en/news/our-investment-in-whatfix" target="_blank">Eight Roads || http://www.helionvc.com/blog/we-are-pleased-collaborate-whatfix.html" target="_blank">Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end-to-end engineering throughput that forms part of core platforms and services that drive Whatfix's business.

Our team is responsible for creating the Customer Platform and everything around it - be it Analytics, Infrastructure, or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

Our product is built around a core of JAVA with enterprise businesses using the Whatfix system. On a monthly basis, millions of interactive guides are processed. Building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. We like to keep our technology up-to-date. All of the technology is built and maintained by this small development team, so from day 1, the software you write will be used by people from all over the world.  

RESPONSIBILITIES:

• Design and develop highly scalable, reliable, and fault-tolerant systems for one of the world’s fastest-growing startups
• Work with business to define requirements
• Perform technical design and hands-on coding for development and enhancement efforts
• Develop new user-facing features
• Building reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Promote best practices in design and coding
• Conduct design and code reviews
• Understand the customer needs & implement
• Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
• Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• Occasionally participate in customer demos & provide inputs wherever required
• Keep optimizing & automating mundane tasks

You'll be a core member of the team.

Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair programs to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years.

REQUIREMENTS:

We are looking for a Front-End Engineer to help us scale and go deep on our technical capabilities.

• 4 -12 years of professional front-end development experience
• Hands-on experience with Front end technologies - JavaScript, Typescript, HTML, CSS
• Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred
• Experience with state management libraries such as Redux is a huge plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Experience in backend programming languages such as Java is strongly preferred 
• Experience in building Web applications using frameworks like Spring, Microservice architecture
• Work experience, preferably from internet companies, products, or startups
• Expertise in design principles and their application
• Strong verbal and written communication skills
• Fast Learner & a Team Player

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Consult with the customers on their needs and curate company products to meet the requirements
• Responsible for the success of workshops, for both the client and facilitator
• Take care of workshop logistics for the client
• Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
• Help facilitator with preparation and travel
• Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
• Promote awareness of the company’s upcoming research and products

Basic Qualifications:

• 2 – 5 years of work experience managing senior customer relationships
• Should ensure customer retention, renewal, and growth
• Background in customer success

We are looking for a developer to enhance our Android App. It will involve understanding the features to be developed, working with the product management team to ensure it is designed right and then do technical analysis, development and release of the app iteratively.  Ensuring code quality and timely releases are of course critical needs of the role.

Requirements:

• 2+ years of software development experience on Android.
• Expertise in Java, Android, JSON, REST, Android SDK and Android Studio.
• Passionate about writing high quality code.
• The ideal candidate would have experience of designing, developing, debugging and releasing a high-quality Android app.

We are looking for a developer to enhance our Android App. It will involve understanding the features to be developed, working with the product management team to ensure it is designed right and then do technical analysis, development and release of the app iteratively.  Ensuring code quality and timely releases are of course critical needs of the role.

Requirements:

• 2+ years of software development experience with 2+ years’ experience in Android development.
• Expertise in Java, Android, JSON, REST, Android SDK and Android Studio.
• Passionate about writing high quality code.
• The ideal candidate would have experience of designing, developing, debugging and releasing a high-quality Android app.