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Senior Project Owner / Project Manager Technology
Department - Technology / Software Development
Work Mode - Work From Home (WFH), Full Time
Experience - Minimum 10 Years (Development Background)
Time Zone - Candidate should be comfortable working in US time zone overlap and attending client calls accordingly.
ROLE SUMMARY
We are looking for a seasoned Senior Project Owner / Project Manager with a strong development foundation to lead our technology initiatives. This role bridges client management and technical execution you will own endto-end delivery of multiple concurrent projects while supporting a high-performing remote team.
KEY RESPONSIBILITIES
Project & Delivery Management
- Own and manage multiple concurrent technology projects from initiation to production release
- Define project scope, timelines, milestones, and resource allocation plans
- Distribute tasks effectively across a team of developers, QA, and support engineers
- Track assigned work daily, follow up on progress, and proactively remove blockers
- Ensure all projects meet deadlines and quality benchmarks without compromise
- Participate actively in production activities and take full accountability for live deployments
US Client Management
- Serve as the Technology single point of contact for all assigned US clients
- Attend and lead client calls that are focused on an ARDEM Technical Solution. This may include discussions related to future clients or existing clients (US time zone overlap required)
- Resolve client queries, manage escalations, and ensure high client satisfaction
- Showcase company-developed applications and software demos confidently to clients
- Translate complex client requirements into clear technical deliverables for the team
Team Leadership
- Lead, mentor, and performance-manage a distributed remote team of technical members
- Foster accountability, ownership, and a high-delivery culture within the team
- Conduct sprint planning, stand-ups, retrospectives, and performance reviews
- Identify skill gaps and work with HR/training teams to bridge them
Process & Operations
- Deeply understand ARDEM's internal processes and align project execution accordingly
- Ensure development standards and best practices are followed across all projects
- Manage crisis situations with composure, identify root causes and drive swift resolution
- Coordinate with cross-functional teams including HR, Operations, Training, and QA
- Maintain project documentation, status reports, and risk registers
REQUIRED EXPERIENCE
- 10+ years of total experience in software development and project management
- 5–7 years of hands-on coding experience in one or more technologies listed below
- 2–3 years in a team management or tech lead role overseeing 5+ members
- Proven experience managing multiple simultaneous projects in a remote/WFH environment
- Prior experience working with US-based clients strong understanding of US work culture and expectations
TECHNICAL SKILLS
- Python: scripting, automation, data processing, backend services
- JavaScript / Node.js: server-side development, REST APIs, async workflows
- NET Core: enterprise application development and service integration
- SQL Databases: query optimization, schema design, stored procedures
- Familiarity with CI/CD pipelines, Git workflows, and deployment processes
- Ability to review code, understand architectural decisions, and guide the team technically
SKILLS & COMPETENCIES
- Exceptional verbal and written communication skills in English client-facing confidence is a must
- Strong crisis management and conflict resolution ability under tight deadlines
- Highly organized with a structured approach to planning, prioritization, and execution
- Self-driven and accountable capable of operating independently in a remote environment
- Strong presentation skills able to demo software to non-technical stakeholders
- Empathetic leadership style with the ability to motivate and align diverse team members
QUALIFICATIONS
- Bachelor's or master's degree in computer science
- PMP Certification: Preferred (candidates without PMP must demonstrate equivalent project management rigor)
- Agile / Scrum certifications (CSM, PMI-ACP) are an added advantage
LOCATION PREFERENCE
- Candidates must be based in a Tier-1 city: Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, or Kolkata
- This is a full-time Work From Home role: reliable internet, a dedicated workspace, and availability during US business hours are mandatory
ABOUT ARDEM
ARDEM Incorporated is a leading Business Process Outsourcing (BPO) and Automation company serving US based clients across diverse industries. Our Technology Team builds and maintains in-house applications that power data processing pipelines, automation workflows, internal platforms, and domain-specific training modules all engineered to deliver operational excellence at scale. To our clients, we provide cloud-based platforms to assist in their day-to-day business analytics. Our cloud services focus on finance, logistics and utility management.
Job description:
Must have basic knowledge of Software Technologies like PHP, JavaScript, etc.
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Responsibilities:
1. Set project timeline
2. Monitor project deliverables
3. Monitor project baseline to ensure activities progressing as planned
4. Monitor project burndown charts
5. Monitor employee's performance with KPI's
6. Update relevant stakeholders or team members on the project progress
7. Coach and support project team members with tasks you assign them
Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.
Job Description:
As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.
In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies.
Key Responsibilities
Project Development from 0 to 1:
- Lead the development of new technology projects at Hrim from conception (0) to launch (1).
- Utilize coding and technical expertise to create robust, scalable assets for the projects
- Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.
Technical Leadership and Team Management:
- Spearhead technical build of the concepts and lead the associated team on the project
- Manage resource allocation, project scheduling, and workflow to optimize team performance.
Technology Strategy and Innovation:
- Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
- Collaborate with cross-functional team members to ensure technology alignment with business goals.
Quality Assurance and Best Practices:
- Ensure the highest quality of code and implementation of best practices in software development.
- Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
- Address technical issues and challenges promptly, ensuring minimal impact on project timelines.
Requirements & Qualifications
Educational Background:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.
Technical Expertise:
- Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
- Demonstrated experience with full-stack development, including both front-end and back-end technologies.
- Knowledge of database management and experience with SQL or NoSQL databases.
- Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.
Experience in Project Development:
- 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
- Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
- Proven track record in delivering complex software projects on time and within budget.
Leadership and Team Management:
- Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
- Ability to foster a collaborative environment and demonstrate innovation and creativity.
- Experience in resource planning, project scheduling, and agile methodologies.
Problem-Solving and Innovation:
- Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
- Ability to anticipate challenges and proactively address potential issues in the development process.
- A knack for translating complex technical concepts into practical, real-world applications.
Communication and Collaboration:
- Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
- Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
- Ability to clearly document and present project progress and outcomes.
Adaptability and Continuous Learning:
- Commitment to staying up-to-date with emerging technologies and industry trends.
- Willingness to adapt and learn new programming languages or technologies as required by project needs.
- Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.
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· Oversee the workflow and the workforce involved in the entire software development process · Responsibilities include creating strategies for optimal performance, coordinating with different teams and departments to identify strengths and weaknesses, implementing training and workshop programs, and liaising with external agencies, including key clients |
- Key Accountabilities
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Application Development · Pioneer and drive Agile development practices, leading sprint teams and backlogs · Provide guidance to the team and ensure they adhere to development standards · Ensure team structure is optimized, and resources managed, to facilitate efficient project delivery - seamlessly integrate, mentor, and manage internal (remote) and external teams (contractors), continually monitoring quality and effectiveness · Innovation and product development – generate and facilitate ideas development, requirement gathering and user evaluation to continually develop new and exciting features and value add services · Balance competing priorities – have a good understanding of software technical debt and ensure we've got the right balance between paying it down, delivering new projects and offering outstanding customer support · Create and/or refine lean processes to ensure effective, scalable, and profitable workflows – identify and analyze problems and implement solutions. Ensure consistent and iterative delivery of high-impact, high-quality work · Ensure that the business objectives and customer requirements are at the heart of all processes and projects · Take part in deep-dive troubleshooting exercises - drive technical post-mortem discussions to identify the root cause of complex issues and implement appropriate solutions Designers & Developers · Manage a team that designs, develops, troubleshoots, and debugs software and is the go-to team for all aspects of maintenance starting with resolving software bugs, managing delivery of software and working on customer escalations · Work with product managers, designers & developers to translate internal and external customer and market requirements into a system, product, and technology roadmaps Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new application upgrades or transformation are compliant with current applications, commercials involved in their upkeep and overlook the future need of applications and their upgrades from software development perspective · Ensure availability of in-house applications to business/ functional users as per requirement · Ensure that in-house application related incidents, events, problems, and service requests get closed in an efficient, consistent manner per the committed SLAs
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- Skills Required for the role
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Strong leadership capabilities |
Excellent client/customer service mindset
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Excellent written, interpersonal, and verbal communication skills |
Project Management and Delivery skills
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IT Product development knowledge |
Analytical and inquisitive, with excellent attention to detail
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Strong stakeholders’ management skills |
Ability to multi-task and stay organized in a dynamic work environment
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Requirements
- Advanced knowledge of software and solution architecture
- High-level project management skills
- Ability to solve complex software system issues
- Well experienced with software design and web development
- Proficiency with JAVA, and strong front-end knowledge of HTML5, JSF, Angular, React
- Familiar or working experience with Apache Kafka working, Containers, Docker, Kubernetes
- Professional, precise communication skills
- Deep understanding of 'under the hood' knowledge of frameworks worked on
- Work experience in implementing Unit Tests
- Work experience in applying the best practices of Design, Architecture and Application
- development
- Extensive experience with HTML5, CSS3, XML and JSON
- Thorough understanding of Reactive Programming, RxJS framework, Databases, API,
- Implementing of Caching and RESTful services
- Troubleshooting design and performance flaws and system bottlenecks
- Conducting system performance tests
- Working experience in an Agile team, especially with SCRUM
- Good understanding of DevOps, CI/CD principles and practices to improve Software
Quality & Efficiency - Following Skills will be an added advantage
- Work experience with Cloud Services like AWS and Azure
- Familiar with common microservices patterns
- Service / API test – to test endpoints as thoroughly as possible
- End to End integration test systemFeb.2021 - Technical Manager Requirement
Behavioral Skill
- Should be a quick learner with a problem-solving mindset
- Attention to detail and follow-through to achieve good quality
- Ability to work effectively in a team
- Excellent written and verbal communication skill
Our young and rapidly growing team at Zycus is looking to fill out vacant positions for Principal Architects. We are a well established SAAS based company, with 20+ years of AI legacy and experience in the industry. Once you join us, you will get to innovate and experience the latest technologies including Artificial Intelligence, Machine Learning and AWS Cloud. We are looking for candidates well versed with Java/J2EE, Spring boot, Microservices, Hibernate, JMS/ Kafka/ Rabbit and most importantly an expert in design patterns. Exposure to Cloud platform, Full stack environment and Agile methodology, would be a plus.
We are looking for curious, collaborative candidates who are willing to learn and ready to take up new exciting endeavors. You are going to work together with the team on complex innovative projects in the industry. We are basically looking for an enthusiastic candidate with a coding experience of about 10-15 years, with a hands-on experience in Software Product Development and ownership.
You could be a perfect fit if you,
- understand use cases and product requirements, can design, develop, review (code/design), unit test, module test, integration test, documentation for PDLC.
- are an expert in maintaining, enhancing, bug fixing and following standard documentation process laid down for the project.
- follow the defined PDLC process and participate in improving the process, work with cross functional team to achieve project delivery goal.
- ensure all the work meets or exceeds predefined quality standards through exhaustive testing, peer reviews SQA process standards.
- are able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- are able to identify, track and mitigate risks to the product
- are responsible for planning product iterations and releasing iterations on schedule.
Requirements
- Atleast 10-15 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product development requirements and rolling them out the team.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply :
https://apply.workable.com/zycus-1/j/AEF05D1907/">Principal Architect - Zycus (workable.com) - (Mumbai).
https://apply.workable.com/zycus-1/j/AA542A5D66/">Principal Architect - Zycus (workable.com) - (Pune).
- Product development-oriented: leading the architecture and design of a multi-tenant, cloud-native platform that hosts the IoT and Analytics apps architecting integration engine with connectors to handle and consume structured and unstructured data from different sources (customers ERP systems, external meta-data, etc) designing frameworks to support Big Data Analytics and real-time actionability based on predictive ML models driving the development of company's IoT platform dashboard and mobile applications with support from UX consultant.
- Internal team-oriented: building and a mentoring team of software developers planning and managing project timelines towards meeting roadmap goals and customer deliverables driving the team towards a test-driven and documented codebase.
- Customer-facing: work with customer's technical team to understand requirements architect and draft solution proposals integrate with customers' existing systems.
Requirements:
- Customer experience-related software development projects.
- In-depth knowledge and hands-on experience of time-series (relational or NoSQL-based) databases.
- Experience in integrating multiple Big Data solutions and legacy database systems.
- Experience in designing high volume data chains, i.e. messaging queues, streaming, processing large amounts of structured and unstructured data for IoT eco-system.
- Hands-on experience with enterprise application frameworks like spring/apache software integration web services (SOAP/RESTful), ESB SDLC tools (Git, Automated Testing Frameworks) cloud platforms (Azure, AWS), and containers (Docker, Kubernetes).
- Experience in building Big Data, AI, Machine Learning analytics pipelines.
- Familiarity with security requirements in IoT space & wireless sensor networks is a plus.








