FieldAssist Career
Founded in 2014, FieldAssist is a new-age B2B SaaS organization that solves FMCG/CPGproblems with technology solutions. We facilitate over 500 companies and 60,000 field sales professionals every day, making a positive difference in the lives of small Kiranastores, their customers, and their bottom lines.
Today, FieldAssist has a whole host of products that offer end-to-end automation of the sales supply chain of our clients. Premier brands like Bisleri, Eureka Forbes, Philips, and EverestSpices trust us as their technology and growth partner. Our YoY growth has been 70-80%and the growth trajectory continues.
Jobs at FieldAssist
Talent Acquisition - Associate/Sr Associate
at FieldAssist
Passionate about finding quality talent and being part of a high-growth organization? This role is for you.
The recruiter is the first touchpoint for any candidate starting the hiring journey with an organization. Hence, you will be playing a pivotal role in our success story at FieldAssist.Working in partnership with the business you will be responsible for sourcing and assessing great talent for our organization. If you are passionate about value hiring, hop-on on the bus with us.
About FieldAssist
Founded in 2014, FieldAssist is a new-age B2B SaaS organization that solves FMCG/CPGproblems with technology solutions. We facilitate over 500 companies and 60,000 field sales professionals every day, making a positive difference to the lives of small Kiranastores, their customers, and their bottom lines.
Today, FieldAssist has a whole host of products that offer end-to-end automation of the sales supply chain of our clients. Premier brands like Bisleri, Eureka Forbes, Philips, and EverestSpices trust us as their technology and growth partner. Our YoY growth has been 70-80%and the growth trajectory continues.
Key Responsibilities :
- Source, qualify, and match candidates to defined profiles and specific open requisitions across assigned
- Strategizing hiring requirements according to business demands and ensuring that the hiring needs are met on time and in the most cost-effective manner
- Conducting preliminary interviews and coordinating with the interview panel
- Develop, influence, and execute sourcing strategy for passive and active candidates
- Maintaining and developing candidate databases and trackers.
- Utilize social media recruiting skills to market the open positions, attract talent and build online communities
- Prepare reports on Recruitment updates for stakeholders
Desired Skills And Experience :
- 2+ years of relevant Tech and Non-Tech hiring experience
- Confident and motivated with strong communication skills
- Attention to detail with exceptional teamwork and multi-tasking skills
- Effective problem-solving skills with the ability to think out of the box
should apply for the role if you have the following:
1. Interested in solving real-life business problems
2. Customer-Centric & Problem-solving mindset
3. Wants to make an impact - Entrepreneurial Mindset
Key Responsibilities:
Responsible for building .Net Core applications. primary responsibility will be to help lead the design and development of applications and to coordinate with the rest of the team working on different layers of the platform.
Working alongside other engineers, developers, and designers working on different layers of the infrastructure.
Design, build and maintain efficient, reusable, and reliable code.
Participate in unit and integration testing.
Collaboration with QA on acceptance testing.
Identify bottlenecks and bugs, and devise solutions to mitigate these issues.
Help maintain code quality, high standards, and automatization.
Working with the consumers of the API to shape the contract.
Building out to specifications.
Take requirements and develop software features.
Work with the consumer of API to shape requirements.
Testable code to specification.
Entity Framework.
Conceptual data modeling.
Build out database design and schema.
Understand code-migrations.
SQL query analysis and optimizations and T-SQL.
Web API experience.
Ability to work, collaborate or mentor other members.
Familiarity with the Scrum process.
Desired Skills and experience:
2 years+ of experience in ASP.NET including .NET Core versions, writing C#
Strong understanding of object-oriented programming and SOLID principles
NUnit testing framework and familiarity with testing automation
Solid experience in converting .NET Framework multi-threaded services into .NET Core.
Experience developing Web APIs for mobile/tablet clients, leveraging JSON
Expert knowledge of .NET Core and .NET Standard
Experience with AWS and Azure
Experience implementing container-orchestration to DEVOPs platform to manage and scale micro-services.
Experience with Microsoft SQL Server, Profiling, and Optimizations
Expert knowledge of using Git and GitHub for source control
Skill for writing reusable libraries
Understanding of fundamental design principles for building a scalable application with patterns such as Domain Driven Design, Test Driven Development, or Command-Query
Experience creating database schemas that represent and support business processes
Our success is in the success of our customers. Only you can make that happen.
Associate Product Managers at FieldAssist (FA) are responsible for identifying problems, prioritizing ideas, and solving them through product - right from problem discovery to conceptualization to launch.
About FieldAssist
Founded in 2014, FieldAssist is a new-age B2B SaaS organization that solves FMCG/CPGproblems with technology solutions. We facilitate over 500 companies and 60,000 field sales professionals every day, making a positive difference in the lives of small Kiranastores, their customers, and their bottom lines.
Today, FieldAssist has a whole host of products that offer end-to-end automation of the sales supply chain of our clients. Premier brands like Bisleri, Eureka Forbes, Philips, and EverestSpices trust us as their technology and growth partner. Our YoY growth has been 70-80%and the growth trajectory continues.
Responsibilities
1. Translate product strategy into detailed Requirement Documents and Prototypes
2. Setup, gather and analyze User data, conduct user interviews and competition studies to suggest the best ways to solve a problem.
3. Articulate Customer Problems and create detailed scope documents, groom it with the Tech team and Product Owner.
4. Meet regularly with all stakeholders, including Product Managers, Account Managers, Developers, Marketing and Customer service to collate feedback on the Product
5. Drive adoption of Features in Beta at the Client Side
6. Conduct User Acceptance Testing for Product Releases
You will be a good fit for this role if:
1-3 years of overall experience with hands-on experience in Product Role.
Product Management Experience - min 1 years.
Excellent Written & Verbal Communication & presentation skills
Strong orientation towards data gathering, problem solving, experimenting, and iterating with the results, to arrive at the right solution
Prior experience in a mobile/internet SaaS product startup preferred.
User-centric and problem-solving mindset.
Entrepreneurial mindset
Skillset Required:
Product Management
Problem Solving
Google Analytics
Firebase
Product Development
Business Analyst
Know Your Leaders:
Paramdeep Singh Anand is the CEO of FieldAssist. At 21 years old, he found success as the founder of a manufacturing business, Param Health Foods in 2014. A few years later, Paramdecided to ride the next growth wave, moving from his entrepreneurial venture in the FMCG business to the technology industry as the CEO of FieldAssist.
A graduate from IIT Dhanbad, Nikhil Patwari is the most seasoned member of the organization and has completed 9 years with FieldAssist. His journey with FieldAssist has been unique and exemplary. His keen interest in problem-solving and ability to think out of the box helped him move to Product Development. He currently heads the product team which consists of six (6) members who are equally passionate about solving real-life problems with the help of technology.
Senior Customer Success Manager
at FieldAssist
Location: Gurgaon
Job Description :
A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Duties and Responsibilities :
1. Understanding the customer's needs to help them exploit the Product Better.
2. Onboarding and execution of Client
3. Establish Customer Support Practices
4. Upselling
5. Maintaining Client Delight
6. Assisting in Technical and Product Support
7. Supervise Employees
8. Taking Initiatives
Skills :
1. Good interpersonal skills
2. Good emotional intelligence
3. Proactive and willing to improve on processes
4. Strong leaders
5. Highly organized
6. Shave experience in directing others
7. Strong communicator both orally and in writing
8. Hardworking
9. Flexible
Core Technical skills :
1. Proficient in Microsoft Office Suite specifically Excel and PowerPoint
2. Knowledge of customer service practices
3. Technical aptitude and ability to learn software programs
4. Bachelor's/pg degree in Engineering from a reputed college
5. Minimum 2 years of experience in Customer Success Management
Icing on the Cake Skills :
1. Knowledge of technologies such as IT networking, internet technologies, web servers, and XML
2. Experience with Customer Relationship Management (CRM) software such as Salesforce, Totango, etc.
About FieldAssist :
Founded in 2014, FieldAssist is a new-age SaaS company with its headquarters in Gurgaon and an employee strength of 75+. Over the past 6 years, we have helped FMCG industries in digitizing their sales and distribution processes. We are creating a paradigm shift in the way field sales work with our all-in-one salesforce automation application. We have a trusted clientele of 350+ brands across India including Bisleri, Jockey, Everest Spices & Tata Salt.
We imbibe the culture of integrity, trust, empathy, collaboration, and freedom to take risks. If growth and innovation are on your mind, FA is the right place for you.
Get to know more about us at https://www.fieldassist.in/" target="_blank">https://www.fieldassist.in/
Location: Gurgaon
Job Description :
A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Duties and Responsibilities :
1. Understanding the customer's needs to help them exploit the Product Better.
2. Onboarding and execution of Client
3. Establish Customer Support Practices
4. Upselling
5. Maintaining Client Delight
6. Assisting in Technical and Product Support
7. Supervise Employees
8. Taking Initiatives
Skills :
1. Good interpersonal skills
2. Good emotional intelligence
3. Proactive and willing to improve on processes
4. Strong leaders
5. Highly organized
6. Shave experience in directing others
7. Strong communicator both orally and in writing
8. Hardworking
9. Flexible
Core Technical skills :
1. Proficient in Microsoft Office Suite specifically Excel and PowerPoint
2. Knowledge of customer service practices
3. Technical aptitude and ability to learn software programs
4. Bachelor's/pg degree in Engineering from a reputed college
5. Minimum 2 years of experience in Customer Success Management
The icing on the Cake Skills :
1. Knowledge of technologies such as IT networking, internet technologies, web servers, and XML
2. Experience with Customer Relationship Management (CRM) software such as Salesforce, Totango, etc.
About FieldAssist :
Founded in 2014, FieldAssist is a new-age SaaS company with its headquarters in Gurgaon and an employee strength of 75+. Over the past 6 years, we have helped FMCG industries in digitizing their sales and distribution processes. We are creating a paradigm shift in the way field sales work with our all-in-one salesforce automation application. We have a trusted clientele of 350+ brands across India including Bisleri, Jockey, Everest Spices & Tata Salt.
We imbibe the culture of integrity, trust, empathy, collaboration, and freedom to take risks. If growth and innovation are on your mind, FA is the right place for you.
Get to know more about us at https://www.fieldassist.in/
Job Title: Customer Success Manager
Location: Gurgaon
Job Description :
A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Duties and Responsibilities :
1. Understanding the customer's needs to help them exploit Product Better.
2. Onboarding and execution of Client
3. Establish Customer Support Practices
4. Upselling
5. Maintaining Client Delight
6. Assisting in Technical and Product Support
7. Supervise Employees
8. Taking Initiatives
Skills :
1. Good interpersonal skills
2. Good emotional intelligence
3. Proactive and willing to improve on processes
4. Strong leaders
5. Highly organized
6. Shave experience in directing others
7. Strong communicators both orally and in writing
8. Hardworking
9. Flexible
Core Technical skills :
1. Proficient in Microsoft Office Suite specifically Excel and PowerPoint
2. Knowledge of customer service practices
3. Technical aptitude and ability to learn software programs
4. Bachelor's/pg degree in Engineering from a reputed college
5. Minimum 2 years of experience in Customer Success Management
Icing on the Cake Skills :
1. Knowledge of technologies such as IT networking, internet technologies, web servers, and XML
2. Experience with Customer Relationship Management (CRM) software such as Salesforce, Totango, etc.
About FieldAssist :
Founded in 2014, FieldAssist is a new-age SaaS company with its headquarters in Gurgaon and an employee strength of 75+. Over the past 6 years, we have helped FMCG industries in digitizing their sales and distribution processes. We are creating a paradigm shift in the way field sales work with our all-in-one salesforce automation application. We have a trusted clientele of 350+ brands across India including Bisleri, Jockey, Everest Spices & Tata Salt.
We imbibe the culture of integrity, trust, empathy, collaboration, and freedom to take risks. If growth and innovation are on your mind, FA is the right place for you.
Get to know more about us at https://www.fieldassist.in/
NOTE : You will be working from home until office resumes.
