Customer Care Executive

ROLE & RESPONSIBILITIES:

We are hiring a Senior DevSecOps / Security Engineer with 8+ years of experience securing AWS cloud, on-prem infrastructure, DevOps platforms, MLOps environments, CI/CD pipelines, container orchestration, and data/ML platforms. This role is responsible for creating and maintaining a unified security posture across all systems used by DevOps and MLOps teams — including AWS, Kubernetes, EMR, MWAA, Spark, Docker, GitOps, observability tools, and network infrastructure.

KEY RESPONSIBILITIES:

1.     Cloud Security (AWS)-

• Secure all AWS resources consumed by DevOps/MLOps/Data Science: EC2, EKS, ECS, EMR, MWAA, S3, RDS, Redshift, Lambda, CloudFront, Glue, Athena, Kinesis, Transit Gateway, VPC Peering.
• Implement IAM least privilege, SCPs, KMS, Secrets Manager, SSO & identity governance.
• Configure AWS-native security: WAF, Shield, GuardDuty, Inspector, Macie, CloudTrail, Config, Security Hub.
• Harden VPC architecture, subnets, routing, SG/NACLs, multi-account environments.
• Ensure encryption of data at rest/in transit across all cloud services.

2.     DevOps Security (IaC, CI/CD, Kubernetes, Linux)-

Infrastructure as Code & Automation Security:

• Secure Terraform, CloudFormation, Ansible with policy-as-code (OPA, Checkov, tfsec).
• Enforce misconfiguration scanning and automated remediation.

CI/CD Security:

• Secure Jenkins, GitHub, GitLab pipelines with SAST, DAST, SCA, secrets scanning, image scanning.
• Implement secure build, artifact signing, and deployment workflows.

Containers & Kubernetes:

• Harden Docker images, private registries, runtime policies.
• Enforce EKS security: RBAC, IRSA, PSP/PSS, network policies, runtime monitoring.
• Apply CIS Benchmarks for Kubernetes and Linux.

Monitoring & Reliability:

• Secure observability stack: Grafana, CloudWatch, logging, alerting, anomaly detection.
• Ensure audit logging across cloud/platform layers.

3.     MLOps Security (Airflow, EMR, Spark, Data Platforms, ML Pipelines)-

Pipeline & Workflow Security:

• Secure Airflow/MWAA connections, secrets, DAGs, execution environments.
• Harden EMR, Spark jobs, Glue jobs, IAM roles, S3 buckets, encryption, and access policies.

ML Platform Security:

• Secure Jupyter/JupyterHub environments, containerized ML workspaces, and experiment tracking systems.
• Control model access, artifact protection, model registry security, and ML metadata integrity.

Data Security:

• Secure ETL/ML data flows across S3, Redshift, RDS, Glue, Kinesis.
• Enforce data versioning security, lineage tracking, PII protection, and access governance.

ML Observability:

• Implement drift detection (data drift/model drift), feature monitoring, audit logging.
• Integrate ML monitoring with Grafana/Prometheus/CloudWatch.

4.     Network & Endpoint Security-

• Manage firewall policies, VPN, IDS/IPS, endpoint protection, secure LAN/WAN, Zero Trust principles.
• Conduct vulnerability assessments, penetration test coordination, and network segmentation.
• Secure remote workforce connectivity and internal office networks.

5.     Threat Detection, Incident Response & Compliance-

• Centralize log management (CloudWatch, OpenSearch/ELK, SIEM).
• Build security alerts, automated threat detection, and incident workflows.
• Lead incident containment, forensics, RCA, and remediation.
• Ensure compliance with ISO 27001, SOC 2, GDPR, HIPAA (as applicable).
• Maintain security policies, procedures, RRPs (Runbooks), and audits.

IDEAL CANDIDATE:

• 8+ years in DevSecOps, Cloud Security, Platform Security, or equivalent.
• Proven ability securing AWS cloud ecosystems (IAM, EKS, EMR, MWAA, VPC, WAF, GuardDuty, KMS, Inspector, Macie).
• Strong hands-on experience with Docker, Kubernetes (EKS), CI/CD tools, and Infrastructure-as-Code.
• Experience securing ML platforms, data pipelines, and MLOps systems (Airflow/MWAA, Spark/EMR).
• Strong Linux security (CIS hardening, auditing, intrusion detection).
• Proficiency in Python, Bash, and automation/scripting.
• Excellent knowledge of SIEM, observability, threat detection, monitoring systems.
• Understanding of microservices, API security, serverless security.
• Strong understanding of vulnerability management, penetration testing practices, and remediation plans.

EDUCATION:

• Master’s degree in Cybersecurity, Computer Science, Information Technology, or related field.
• Relevant certifications (AWS Security Specialty, CISSP, CEH, CKA/CKS) are a plus.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

Description of Role

• We are looking for an enthusiastic analytically minded data driven BI Consultant/Developer role in Mumbai based Data & Analytics team
• The Business Intelligence consultant/developer is a member of the analytics team whose focus is to provide hands-on consulting and
• · Understand and document the reporting business requirements, processes and workflows developing both written and visual depictions of requirements and process flows.
• · Work closely with BI product manager & lead dashboard design and information presentation ideation meetings with business stakeholders. 
• Works extensively in Tableau Desktop, MS Power BI designing and building highly customized dashboards to provide stunning visual anal build assets like datasets, reports and dashboards using tools like Tableau, Powerbi & dataiku for internal customers within investment (Performance, Marketing, Sales etc.)

Key responsibilities

• · Builds Tableau/Power BI Data Models utilizing best practices, ensures data accuracy and ability to blend with other certified data sources.
• · Understand Analytics & Business Intelligence framework and partner with Analytics Technology & Enterprise reporting Technology team to build & deploy reports and dashboards.
• · Evaluate data sources and technology options, recommend appropriate solutions.
• · Build and maintain a reporting data dictionary and data lineage.
• · Perform data analysis, data mapping, and develop ad hoc queries.
• · Write SQL queries, stored procedures, and scripts, ETL jobs.
• · Perform QA testing of developed deliverables and assist with User Acceptance Testing
• · Manage the prioritization, logging and tracking of user related issues, defects, enhancements, and work requests.

Experience and Skills

• · Analytic and data driven mindset with a finesse to build dashboards that tell a story.
• · Strong communication skills, interacting effectively with quantitative colleagues as well as less technical audiences.       
• · Minimum of 5 years of proven experience creating Dashboards, Reports and Visualizations with interactive capabilities.
• · Minimum of 5 years’ experience in business/data analysis and data preparation
• · Minimum 2 years of experience in working with big data & building data apps using Python.
• · Broad industry knowledge of investment management a plus
• · Excellent verbal and writing skills in English.
• · Excellent time management and ability to work under pressure to meet tight deadlines.
• · Maintain a strong commitment to quality. 

Location: HSR Layout, Bangalore

Job Summary:

We are seeking a highly motivated and experienced Lead Sales Development Representative to spearhead our sales development efforts. The ideal candidate will be responsible for generating new business opportunities, managing and nurturing leads, and developing a high-performing sales development team. As a lead, you will play a critical role in driving our company's growth by implementing strategic sales initiatives and fostering strong relationships with potential clients.

Key Responsibilities:

• Lead and mentor a team of Sales Development Representatives (SDRs).
• Develop and execute strategic plans to generate new leads and expand the company's customer base through various channels, including cold calling, email campaigns, and social media outreach.
• Monitor and analyze team performance, providing regular coaching and feedback to enhance productivity and effectiveness.
• Collaborate with the marketing and sales teams to align sales strategies and optimize lead generation efforts.
• Manage and maintain the lead pipeline, ensuring timely follow-up and effective qualification of prospects.
• Participate in key sales and business development meetings, presenting insights and strategies to stakeholders.
• Stay abreast of industry trends, market conditions, and competitive landscape to inform sales strategies and approaches.
• 4+ years of experience in sales or business development, preferably in a IT / SaaS environment
• Contribute to the continuous improvement of sales processes and tools to increase efficiency and conversion rates.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3-8 years of experience in sales development, with at least 2-4 years in a leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient in CRM software and sales automation tools.
• Proficient in Lead Generation tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
• Ability to analyze data and sales metrics to inform decision-making.
• Self-motivated, with a strong work ethic and a results-driven approach.

About Us

Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state of the art store front customized to the community and a user friendly interface to unlock the digital growth of companies in the gaming, art, music, etc space by leveraging the power of NFTs. We are assembling a high performing team from the tech ecosystem to build this product and compete with the likes of NBA TopShot.

Requirements:

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions

Skills and Qualifications:

• 2+ years of experience in Node.js. Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Good understanding of server-side CSS preprocessors, such as LESS and SASS
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of security principles
• Understanding of “session management” in a distributed server environment
• Must have an understanding of SQL and NoSQL databases like Postgres, MySQL, Mongodb etc.
• Must have an understanding of Cloud: AWS or GCP
• Must have a good understanding of data structures and Algorithms

Benefits:

• Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non Fungible Token)
• Be a part of an early stage startup with funding from founders of Polygon

Job description

Job Profile:

1. Develop and Maintain proper interaction and reputation with the clients

2. Understand the business needs of the Clients

3. Convince them to invest in new Projects with the Company

4. Outbound process (Website selling)

5. B2B Process

6. Unlimited incentives

Requirement:

Candidates with experience in a website-selling campaign

Open to working in a full-time Day shift job

Only experienced candidates can apply for this job opening.

Fixed Salary - 10% to 20% hike on last drawn salary.

Monthly Sales Incentives

Shift Timing:(10:00pm-6:30am)

6 Days working.

SUNDAY Fixed OFF

FRESHERS are welcome