Job Description: Customer Support Executive
Position: Customer Support Executive
Experience: 1-4 years
CTC: 4-4.5 LPA (Fixed)
Working Days: 6 days a week
Location: Work from Office
Shift: Rotational shifts with rotational week off
Language: Proficiency in English and Hindi required
Transportation: No cab facility provided
Key Responsibilities:
- Respond to customer inquiries via email and phone in a positive and effective manner.
- Identify and assess customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
- Adhere to communication procedures, guidelines, and policies.
- Go the extra mile to engage customers and build strong relationships.
- Provide product and service information to customers.
- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
Qualifications and Skills:
- Proven customer support experience.
- Strong phone contact handling skills and active listening.
- Customer-oriented with the ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectivel

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osition: Team *Leader
Shift Timing: 10 AM to 7PM
Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - https://www.jnjservices.co.in
Location: Vijayawada, Andra Pradesh
Language: English & Hindi
Salary: according to your previous experience and market standards
We are looking for a result-driven Team Leader to be responsible for monitoring and
supervising a team of consultants to achieve the organization’s objectives and increase
sales. You will be responsible for providing guidance, instruction, training, and leadership
skills to inspire the team to perform at their optimum. You should create a cohesive team
that works efficiently together to maximize the sales team's potential.
Requirements:
• A bachelor's or associate's degree in marketing, sales, or a related field may be
advantageous.
• Experience in sales is necessary.
• Strong sales ability, business acumen, and commercial awarenes
Job Title: Manager – Finance and Accounts (Direct Tax, Accounts Receivable)
Location: Gurgaon
Experience: 4-10 years in Direct Taxation and Account receivable
Qualification: Chartered Accountant
Industry: fashion/apparel/retail
Skills Required - Direct Taxation, Accounts receivable
Key Deliverables (Essential Functions & Responsibilities):
Accounts Receivable Management:
· Oversee revenue accounting and reconciliation of e-commerce/Partner business
· Ensuring internal financial controls on accounts receivables including driving collection efficiency
· Manage end-to-end accounts receivable functions PAN India, including team supervision and escalations.
· Negotiate with banks for favorable merchant transaction rates and cash pickup services.
Financial Reporting & Controls:
· Review internal control systems to monitor cash and card collections, minimizing discrepancies.
· Conduct regular evaluations of PAN India transactions to ensure policy adherence.
Taxation & Compliance:
· Prepare advance tax workings quarterly and ensure timely payments.
· Validate TDS workings and ensure monthly deposition ensuring statutory compliance.
· Handle tax audits (u/s 44AB, 80JJA, Transfer Pricing, CSR) and prepare income tax returns in coordination with the tax team.
· Compute deferred tax assets/liabilities (DTA/DTL) and depreciation under tax regulations.
· Provide necessary details and respond to notices from tax authorities with support from the direct tax team.
Audit & Governance:
· Ensure timely completion of Internal /Statutory audits areas relating to accounts receivable and Direct Taxes JOB PROFILE
· Maintain financial document security and confidentiality.
Ad hoc Responsibilities:
· Oversee e-voucher and gift card processes as needed.
· Support implementation of tax notifications and compliance requirements in coordination with the corporate team.
Key Requirements:
· Strong knowledge of Direct Tax, accounts receivable, and financial reporting.
· Expertise in tax accounting, compliance, and preparation of tax returns.
· Proficient in SAP, MS Office, and financial reconciliation tools.
· Excellent analytical, problem-solving, and leadership skills.
· Ability to develop and maintain exceptional client and vendor relationships.
Mail updated resume with current salary and notice period-
Email: jobs[at]glansolutions[dot]com
Satish: 88 O2 74 97 43
Website: www.glansolutions.com
About Company
Our Client is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform.
Roles and Responsibilities
- HR Strategies: Create, develop, and implement strategies aligned with business strategy for the organisation.
- Policies, Processes, Initiatives & Schemes: Translate the HR Strategies into policies, processes, initiatives & schemes with a view to promote a culture of enthusiasm, productivity and profitability.
- Offer, Joining, On-Boarding, Induction & Deployment: Ensure a culture of engaged & welcoming approach in this sphere ensuring minimal or nil dropouts after offer. A Wow experience for a selected talent to be ensured at all times.
- Organisation Development / Talent Management: Ensure constant research within the organisation, in the industry and the market of evolving trends thereby reengineering the strategy, philosophy, policies & processes accordingly.
- Talent Engagement: Conduct periodic surveys to get the pulse of the people in the organisation; town halls, group meeting, one-on-one sessions to assimilate the concerns as well as suggestions from people and take actions in accordance to the same ensuring a culture of enthusiasm, productivity and profitability.
- Performance Management:Adopt a futuristic & objective performance management process to identify, recognize and reward accordingly.
- Training & Development:Training & Development Strategy to focus upon functional proficiency enrichment, competencies & behavioral development, enhancing effectiveness and succession planning.
- Industrial Relations:Maintain a proactive IR climate in the organisation key for it being relationship management and expeditious resolutions.
- HRMS: Setting up & stream lining HRMS.
Desired Candidate Profile
- Degree in Human Resources from an institution of repute.
- 10+ years of proven working experience as HR Manager.
- People oriented and results driven.
- Demonstrable experience with human resources metrices.
- Knowledge of HR systems and databases.
- Ability to architect strategy along with leadership skills.
- Excellent active listening, negotiation and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the organization.
- Develop best practices in HR.
Role Overview:
The Frontend Development Intern will help build and refine the UI components for CopilotGTM, especially focusing on interfaces for proposal generation and customer-facing tools.
Key Responsibilities:
- Collaborate with the design and product teams to create user-friendly interfaces.
- Assist in developing UI components for proposal creation and sales tool integration.
- Conduct usability testing and incorporate feedback to improve user experience.
- Debug and troubleshoot frontend issues to ensure a smooth user experience.
Skills Required:
- Proficiency in HTML, CSS, JavaScript, and frontend frameworks like React.
- Understanding of UI/UX principles and responsive design.
- Familiarity with version control (Git).
Preferred:
- Experience with design tools like Figma or Sketch.
- Knowledge of backend APIs and integration workflows.
Position: Software Engineer / Senior Software Engineer
Experience: 4+ years
Job Location: Chennai
Position Type: Full time / Permanent
Qualification: Any graduate
Job Description :
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities :
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Skills :
* Proficient understanding of web markup, including HTML5, CSS3. * Good programming experience building .Net web application.
* Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
* Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery.
* Good understanding of asynchronous request handling, partial page updates, and AJAX.
* Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.
* Familiarity with tools such as as Gimp or Photoshop is a plus.
* Proficient understanding of cross-browser compatibility issues and ways to work around them.
* Proficient understanding of code versioning tools, such as Git / Bitbucket.
* Good understanding of SEO principles and ensuring that application will adhere to them.
- Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
- Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
- Gain Comprehensive Product Knowledge To Enhance Performance
- International Voice Process/International BPO
- U.K. Shift Timings - 01:30 PM - 11:30 PM
- Fluent Communication Skills Mandatory
- Location - N.I.B.M. Kondhwa, Pune M.H.
- Experienced in C# MVC
- Should have good knowledge in JavaScript, SQL, RDBMS Concepts and Microsoft .NET
- Framework, practical implementation of Object Oriented Concepts, N-Tier Architecture
- development and understanding of JSON, XML, SOAP.
- Good hands-on coding skills in Java Script, Ajax, C#, ASP.Net, jQuery
Knowledge of working Android iOS mobile development would be added advantage - Good communication and analytical skills are must.
- Candidates with experience will be preferred.
Primary Roles and Responsibilities:
- Participate in requirements analysis.
- Collaborate with internal teams to develop software design and architecture.
- Candidate should be able to write clean, scalable code using C#.
- Revise, update, refactor and debug code.
- Test and deploy applications.
- Resourcefulness and troubleshooting.
- Good analytical and problem solving skills.
- Be part of the CS Strategy & Operations team that strives to make a difference.
- Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
- Analyze reports to detect problems during data collection and help review data that has been collected.
- Monitor data to identify trends and anomalies that might showcase abnormal behavior.
- Interpret data, develop dashboards and reports.
- Generate and share routine/ ad-hoc reports as required.
- Work with team members to drive CS processes.
- Monitor, update, and drive implementation of MIS reports.
Our ideal candidate:
- Experience of 2-3 years in a high-transaction MIS environment.
- Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
- Strong knowledge of Power BI, SQL, Data Studio
- Good written and verbal communication.
- Willingness to learn new things and is able to quickly deploy them.
- Is an empathetic team player.
Java / J2EE, Spring, PostGreSQL
Nginx, Tomcat
Developing REST webservice
Technologies – Solr, Redis, Kafka
Exposure to building & managing applications in Amazon Webservices (AWS)
Experience in security, scalability & performance aspects of solution
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