Customer Care Executive

Strong Consumer Psychology / Conversion Strategy / D2C Growth Strategy Profiles (Health & Wellness / Consumer Brands)

Mandatory (Experience 1): Must have minimum 7+ years of experience in content communication strategy to drive conversions across digital platforms (website, ads copy) preferrably for D2C brand

Mandatory (Experience 2): Must have Hands-on experience in applying consumer psychology to drive conversions (persona building, behavioral targeting, messaging frameworks)

Mandatory (Experience 3): Strong exposure to Meta & Google Ads (strategy level) with ability to analyze CTR, CVR, CAC and funnel performance

Mandatory (Experience 4): Proven experience in funnel optimization / CRO across landing pages, website journeys, CRM (WhatsApp / Email), and assisted sales funnels

Mandatory (Experience 5): Strong Experience in competitive intelligence and Market analysis (tracking competitor ads, messaging, offers, and deriving actionable insights)

Mandatory (Experience 6) : Experience working closely with Brand, Marketing, and Sales teams to influence messaging, creatives, and customer journey

Mandatory (Skill 1): Strong understanding of Indian consumer psychology and buying behavior

Mandatory (Skill 2): Ability to connect data with psychological insights and drive conversion decisions

Mandatory (Domain): Must have prior experience working with D2C / consumer brands; experience in health, wellness, nutrition, or lifestyle categories is strongly preferred

Senior Generative AI Engineer

Employment Type: Permanent with VDart Digital

Work Location: Marathalli, Bengaluru

Job Description

We are seeking a highly skilled Senior Generative AI Engineer with strong expertise in designing, developing, and deploying enterprise-scale AI solutions using Large Language Models (LLMs) and modern Generative AI frameworks. The ideal candidate should have hands-on production experience building scalable GenAI applications, AI agents, autonomous workflows, and Retrieval-Augmented Generation (RAG) systems in cloud-native environments.

This role requires deep technical expertise in LLM orchestration, AI application architecture, prompt engineering, vector databases, MLOps, and production deployment of AI systems. Candidates should have proven experience delivering real-world AI solutions in enterprise environments with strong exposure to cloud platforms and DevOps practices.

Key Responsibilities

• Design, build, and deploy enterprise-grade Generative AI applications using Large Language Models (LLMs).
• Develop intelligent AI agents and autonomous workflows using frameworks such as LangChain, CrewAI, LangGraph, AutoGen, or similar agentic AI frameworks.
• Implement and optimize Retrieval-Augmented Generation (RAG) pipelines using vector databases and semantic search technologies.
• Work extensively on prompt engineering, tool calling, memory management, agent orchestration, and multi-agent systems.
• Integrate and manage LLMs such as OpenAI, Azure OpenAI, Claude, Gemini, Llama, Mistral, or similar foundation models.
• Develop scalable AI services and APIs using Python and FastAPI.
• Build production-ready AI solutions with high availability, scalability, monitoring, and observability.
• Deploy and manage AI applications in cloud-native environments using Docker and Kubernetes.
• Collaborate with Data Science, ML Engineering, and DevOps teams to operationalize AI solutions.
• Implement CI/CD pipelines and automated deployment processes for AI workloads.
• Monitor model performance, latency, reliability, and operational efficiency in production environments.
• Ensure AI solutions follow enterprise security, governance, and responsible AI standards.
• Evaluate and adopt emerging Generative AI tools, frameworks, and models.

Required Skills

Generative AI & LLM Expertise

• Strong hands-on experience with Generative AI and Large Language Models (LLMs).
• Production-level experience building and deploying GenAI applications.
• Expertise in LangChain, CrewAI, LangGraph, AutoGen, or similar frameworks.
• Experience with AI agents, autonomous workflows, and multi-agent architectures.
• Strong understanding of prompt engineering, embeddings, model evaluation, and LLM orchestration.
• Experience integrating OpenAI, Azure OpenAI, Claude, Gemini, Llama, Mistral, or similar models.

RAG & Vector Databases

• Strong experience implementing RAG pipelines and semantic retrieval systems.
• Experience with vector databases such as Pinecone, Weaviate, ChromaDB, FAISS, or Milvus.
• Understanding of chunking strategies, embeddings, indexing, reranking, and retrieval optimization.

Python & AI Development

• Strong proficiency in Python.
• Experience with FastAPI for AI service and API development.
• Experience with AI/ML libraries and data processing tools such as Pandas and NumPy.

Cloud & Production Deployment

• Mandatory production experience on at least one cloud platform:
• Microsoft Azure
• Experience deploying scalable AI applications in enterprise production environments.
• Hands-on experience with Docker, Kubernetes, Jenkins, Terraform, and CI/CD pipelines.
• Strong understanding of MLOps, AI deployment lifecycle, monitoring, and observability.

Engineering & Operational Excellence

• Strong understanding of software engineering best practices.
• Experience with Git, version control, automated testing, and release management.
• Experience building secure, scalable, and high-performance AI solutions.
• Ability to troubleshoot production AI systems and optimize performance.

Preferred Skills

• Experience with AI observability and evaluation frameworks.
• Exposure to fine-tuning, PEFT, LoRA, or model optimization techniques.
• Experience with enterprise AI governance and responsible AI practices.
• Knowledge of distributed AI systems and scalable inference architectures.
• Familiarity with AI security and compliance standards.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• 3–8 years of overall software engineering experience.
• Minimum 3+ years of hands-on experience in Generative AI and LLM-based application development,
• Proven track record of delivering enterprise-scale AI solutions in production environments.
• Strong communication and stakeholder management skills.

Major Responsibilities -

• Identify potential clients and opportunities across industries.
• Build and maintain a strong sales pipeline through outreach and follow-ups.
• Pitch Quawd’s services to prospective clients via calls, emails, and meetings.
• Collaborate with the strategy and creative team to develop proposals.
• Track sales performance and market insights to refine the business approach.
• Attend networking events and conferences to grow brand visibility.

Requirements -

• Bachelor’s degree in Business, Marketing or a related field.
• At least 1-3 years of experience.
• Excellent communication, persuasion, and relationship-building skills.
• Familiarity with digital/creative services is preferred.
• Self-motivated with a growth mindset.

1. Manpower planning
2. Recruitment & Selection
3. Employee induction
4. HR policy implementation
5. Payroll & employee benefits management
6. Performance management
7. Learning & development
8. Employee Engagement
9. Legal compliance management
10. Office Administration

We are looking for a creative storyteller aka Content writer who is digital savvy and has a good hold on brand content strategy and initiatives. The successful candidate will be responsible for building brand content across all internal as well as external platforms. Most importantly, this individual should have a high sense of ownership, who can conceptualize and strategize our visual and written content endeavours.

Role & Responsibilities:

Work closely with business and product managers to understand content strategy objectives and deliverables.

Strong project manager with the ability to engage productively and successfully with key stakeholders from creative, media, marketing, product, and research teams.

Look after short form of content such as push notifications, SMS, emails & social media; as well as SEO driven long form of organic and paid content.

Understand impact of content on overall customer engagement and prioritize tasks accordingly.

Establish guidelines and best practices across teams on content generation.

Qualifications & Skills:

Demonstrated ability to manage multiple projects - prioritization, planning and task delegation.

Have experience in both long form and short form of content.

Excellent written and verbal communication skills

Good organisational and time-management/team building skills

Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.

We are looking for a Prestashop/Full Stack Software Developer to be our primary source of development for our Prestashop-based e-commerce website. In addition to connecting external sources to our website using APIs, this role ensures all requirements and functionalities are met.

As part of the role, you will need proficient knowledge of PHP, .NET, SQL, and other web-based design/development techniques.

Key Responsibilities:
● Build the (under construction) PrestaShop site according to the requirements and mockups
provided.
● Customize e-commerce sites using CMS, HTML, and other technologies to suit.
● Build APIs to connect external platforms to PrestaShop's e-commerce platform.
● On the website, manage product lines using MySQL/SQL.
● Create virtual copies of data pulled from the server using AJAX/JSON.
● Scrape data from numerous websites to extract, transform and reuse the information.
● Develop client-based or web-based tools to automate or improve business processes.

Here's what we're looking for
● About 3-5 years of working experience building e-commerce websites in PrestaShop.
● A diploma, degree, or background in IT, engineering, or similar is preferred.
● Experience working and designing layouts with PrestaShop's Smarty templates.
● Solid PHP programming skills for backend development and troubleshooting.
● Must know how to efficiently code in ASP.Net, HTML, Javascript, CSS, jQuery
● Must know how to use effectively.NET-based restful web API.
● Good working experience with MySQL database and MySQL queries.
● Excellent PHP knowledge and basic Git knowledge would be an advantage
● Knowledge of module development and functionality enhancement
● Ability to work independently on strategic issues with clients and manage reasonably complex projects.
● Commercial & business awareness
We recognize that asking you to give 100% of yourself daily requires us to show you love.

PERKS: What can we offer you?
● Bi-Yearly performance audits and appraisals
● The flexibility of working hours and days
● Complimentary Health Insurance
● A plethora of industry exposure and self-growth opportunities

• Overall 4 years development experience with 2+ years of professional experience working with React Native
• An understanding of React Native best practices and a commitment to following them.
• Experience with popular React Native workflows such as Redux and ESLint, Jest, Enzyme.
• Experience with Agile development, scrum.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.

Good to have:  Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.

Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment