Customer Care Executive

at Hirebloc Ventures Pvt Ltd

Customer Care Executive

Hirebloc Ventures Pvt Ltd

Company

Home

Customer Care Executive

at Hirebloc Ventures Pvt Ltd

Posted by Anjali Tyagi

0.6 - 5 yrs

₹1L - ₹4.5L / yr

Bengaluru (Bangalore)

Skills

Customer Support

Job Description: Customer Support Executive

Position: Customer Support Executive

Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

Job Description: Customer Support Executive

Position: Customer Support Executive

Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

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About Hirebloc Ventures Pvt Ltd

Founded :

2023

Type :

Services

Size :

0-20

Stage :

Profitable

About

Home

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Greetings from Amazon...!

It is our pleasure in personally inviting you to apply job with Amazon Development Centre India (ADCI). At Amazon we are inclined to hire people with passion for technology and you happened to be one of the shortlisted candidates. Our business is committed to recognizing potential and creating teams that embrace innovation.

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Strong organizational and problem solving skills with great attention to detail
Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
Experience building highly scalable, high availability services
The ideal candidate will be a visionary leader, builder and operator.
He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgment
Proficiency in, at least, one modern programming language.
Experience in SQL or Non-SQL database.
Strong sense of ownership, urgency, and drive.
Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
Excellent communication, collaboration, reporting, analytical and problem solving skills.

Good to Have:

Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Experience with enterprise-wide systems
Experience influencing software engineers best practices within your team
Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
Strong written and verbal communication skills preferred

Key Points to remember:

Strong knowledge of the Software Development Life Cycle methodology
Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
Write or modify programming code to suit customer's needs.
Unit test to assure meets requirements, including integration test as needed.
Ability to understand and analyze issues and uses judgment to make decisions.
Strong problem solving & troubleshooting skills
Strong communication skills
Responsible for self-development according to professional development plan

Greetings from Amazon...!

Please find the Eligible criteria and requirements:

Job title : SDE – II (Software Development Engineer)
Role Opportunity : Permanent/Full Time/FTE/Regular

Work Location : Hyderabad/Bangalore/ Gurgaon

Must Have

Strong Exposure to Data Structures, Algorithms, Coding, System Design (LLD, HLD, OOAD), Distributed systems, problem solving skills, Architecture (MVC/Microservices), logical thinking.

As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components.

About Amazon India:

Basic Qualifications:

3+ years’ experience building successful production software systems
A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field)
The ability to take convert raw requirements into good design while exploring technical feasibility tradeoffs
Expertise in System design (design patterns, LLD, HLD, Solid principle, OOAD, Distributed systems etc..), Architecture (MVC/Micro services).
Good understanding of at least some of the modern programming languages (Java) and open-source technologies (C++, Python, Scala, C#, PHP, Ruby etc..)
Excellence in technical communication
Has experience in mentoring other software developers

Preferred Qualifications:

BS/MS in Computer Science or equivalent
Experience developing service oriented architectures and an understanding of design for scalability, performance and reliability
Demonstrated ability to mentor other software developers to maintain architectural vision and software quality
Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
Expertise in delivering high-quality, innovative application
Strong desire to build, sense of ownership, urgency, and drive
Strong organizational and problem solving skills with great attention to detail
Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
Experience building highly scalable, high availability services
The ideal candidate will be a visionary leader, builder and operator.
He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgment
Proficiency in, at least, one modern programming language.
Experience in SQL or Non-SQL database.
Strong sense of ownership, urgency, and drive.
Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
Excellent communication, collaboration, reporting, analytical and problem solving skills.

Good to Have:

Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Experience with enterprise-wide systems
Experience influencing software engineers best practices within your team
Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
Strong written and verbal communication skills preferred

Key Points to remember:

Strong knowledge of the Software Development Life Cycle methodology
Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
Write or modify programming code to suit customer's needs.
Unit test to assure meets requirements, including integration test as needed.
Ability to understand and analyze issues and uses judgment to make decisions.
Strong problem solving & troubleshooting skills
Strong communication skills
Responsible for self-development according to professional development plan

Senior UI Developer

at Tardigrade Technologies Private Limited

1 recruiter

Posted by kavitha M

bangalore

1 - 3 yrs

₹4L - ₹5L / yr

Angular (2+)

User Interface (UI) Development

HTML/CSS

Ionic

jQuery

+3 more

Minimum of 2+ years of professional experience in web or hybrid app development
Must have Skills
==============
Excellent understanding on fundamentals of Javascript, HTML5, CSS3
Proficient in Javascript/CSS frameworks like AngularJS (2+), jQuery, Bootstrap
Proficient understanding of code versioning tools, such as Git/SVN
Very good with data structures and algorithms
Excellent communication skills to interact with clients/stakeholders
Good to have Skills
=================
REST API development using NodeJS, MongoDB, Express
UX skills like prototyping or wireframing the UI requirements
Mobile App development using Phonegap or Ionic or React Native or Flutter
Responsibilities
==============
Communicating with the clients/stakeholders to understand the project requirements.
Delivering front-end solution, ensuring client satisfaction.
Leading the front-end team from a technical, architectural and quality perspective.
Collaborating with the backend developers to build REST APIs.
What you will get?
================
Flexible timings
Small team, hence quick growth
Training on latest technologies

Social Media Marketer

Agency job

via Teamlease Services Limited by vijay vykuntapu

Remote, Bengaluru (Bangalore)

1 - 3 yrs

₹2L - ₹5L / yr

Social Media Marketing (SMM)

Web Analytics

Community Management

Viral Marketing

Content Writing

Job Summary Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs Compose responses independently and in accordance with processes guidelines Provide professional yet personalized experience on all interactions with the customers on Social Platforms Should be an expert in leading Social Practices Lead and leverage Social Media to meet the brand objectives Responsibilities and Duties Excellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearly Perform post-resolution follow-ups to help requests / to follow up on cases till closure flawlessly Ability to work independently with little or no guidance You will be expected to write copies and curate the available content to be posted as blogs, articles, stories etc Should be flexible in learning different processes and be cross-skilled Make improvement suggestions on products and services from customer feedback for better service delivery Sourcing CVs through social media Required Experience, Skills and Qualifications Excellent communication skills and fluency in English. Demonstrable social networking experience and social listening knowledge. Proven working experience in social media or related fields (added advantage) You must be a social media software whiz kid. We need you to listen in - monitor social media conversations and tell us what's going on To keep abreast of the latest trends in social media In-depth knowledge of all social media channels A can-do attitude Candidates who are MBA in Marketing/ Graduates in Journalism preferred.

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