Social Media Executive

Job Description:

• Work primarily with PHP, object-oriented design, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Must possess a strong understanding of Object-Oriented technology.
• Understand the specifications to define system requirements.5

🚀 Hiring: MERN Stack Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

About the Role:

We’re looking for a skilled MERN Stack Developer to build and maintain modern web applications using MongoDB, Express.js, React.js, and Node.js.

Responsibilities:

• Develop and maintain full-stack web apps.
• Build reusable React components and REST APIs.
• Work with databases (MongoDB) and cloud deployment.
• Collaborate with cross-functional teams.

Requirements:

• 2–5 years of experience in MERN stack.
• Strong in JavaScript, React, Node, Express, MongoDB.
• Good understanding of RESTful APIs and Git.
• Bonus: AWS/DevOps/Next.js/TypeScript.

About the role

We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact Center module to design, implement, and optimize enterprise-scale customer engagement platforms. The ideal candidate will have deep expertise in Dynamics 365 Customer Service, Omnichannel, Power Platform, and Azure Communication Services, and will play a critical role in driving digital transformation for customer support operations.

Location: Remote (9 am EST to 6 pm EST)

Key Responsibilities

• Solution Architecture & Design
• Lead the architecture, design, and deployment of Dynamics 365 Customer Service / Omnichannel solutions.
• Define end-to-end contact center architectures leveraging Dynamics 365, Power Platform, Azure Communication Services, and AI capabilities.
• Integrate D365 CC with telephony, IVR, chatbots, CRM, ERP, and third-party applications.
• Technical Leadership
• Provide architectural guidance to delivery teams across multiple customer support transformation programs.
• Define technical roadmaps, best practices, and standards for scalable and resilient customer service platforms.
• Conduct design reviews and ensure compliance with security, compliance, and enterprise standards.
• Implementation & Delivery
• Drive end-to-end implementation lifecycle including requirements gathering, solution design, customization, integration, testing, and go-live.
• Collaborate with business stakeholders, product owners, and customer experience leaders to translate requirements into technical solutions.
• Ensure high availability, performance optimization, and SLA adherence for omnichannel platforms.
• Innovation & Optimization
• Leverage AI/ML, Copilot, Power Virtual Agents, and automation to enhance agent productivity and customer experience.
• Drive adoption of self-service, chatbots, and intelligent routing to optimize cost-to-serve.
• Continuously assess new Microsoft Cloud innovations (Fabric, AI Builder, Cognitive Services) for contact center enhancement.
• Stakeholder Engagement
• Act as a trusted advisor for business and IT leaders, presenting solution options and value-driven roadmaps.
• Manage vendor/partner relationships for telephony, AI, and integration platforms.
• Deliver executive-level reporting on solution design, KPIs, risks, and program progress.

Preferred Qualifications

• 10+ years of experience in CRM/Contact Center solutions, with at least 5 years in Dynamics 365 Customer Service/Omnichannel.
• Proven track record of architecting and delivering large-scale customer service/contact center transformations.
• Strong hands-on knowledge of:
• Microsoft Dynamics 365 Customer Service / Omnichannel
• Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)
• Azure Communication Services, Azure Cognitive Services
• Cloud Contact Center integrations (Genesys, Cisco, Avaya, NICE, Five9, etc.
• Deep understanding of case management, SLA/KPI tracking, routing rules, agent desktops, knowledge management.
• Experience with AI-powered customer service (chatbots, generative AI, predictive routing).
• Strong knowledge of security, compliance, and data governance (GDPR, PCI DSS, ISO standards).
• Certifications preferred:
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• Microsoft Certified: Power Platform Solution Architect Expert

Soft Skills

• Strong leadership and stakeholder management skills.
• Excellent communication and presentation ability (executive and technical audiences).
• Ability to balance innovation vs. cost/risk in enterprise solutions.
• Strong problem-solving, conflict resolution, and vendor negotiation skills.

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

• Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.
• Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.
• Customer Solutions: Understand customer requirements and present customized technical solutions that align with their business goals.
• Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.
• Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.
• Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.
• Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.
• Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.
• Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.
• Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.
• Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.
• Internal Support & Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.
• Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.
• Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.
• Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.
• Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Job Title: Sales Associate – VADAI (Value-Aided Delta with Artificial Intelligence)

Location: South India – Preferably Chennai, Bangalore, or anywhere in Tamil Nadu

Type: Full-Time

Compensation: Fixed Monthly Pay + 10% Commission from Second-Month Revenue of Each School Closed

About VADAI

VADAI is an AI-powered education engine designed to transform school learning across India. By measuring a student’s understanding and adapting to their individual pace, VADAI enhances academic growth, ethical learning, and career readiness — far beyond what traditional ERPs or LMS platforms can provide.

Our mission is to make this advanced, AI-driven learning accessible to all — from urban metros to rural and government schools — through smartphones, tablets, and desktops. We're here to build a stronger educational foundation for the future of India.

Key Responsibilities

Identify and visit schools within your territory; pitch to principals or decision-makers in person.

Professionally present printed brochures, demo kits, agreements, and your company credentials during visits.

Clearly explain the benefits of VADAI in a calm, simple tone and secure demo appointments or agreements.

Follow up diligently and help schools feel confident about onboarding.

Maintain and regularly update visit details, status, and contact information in a shared Google Sheet.

Coordinate with internal teams to ensure smooth onboarding and implementation for every school.

Be available on-site during Demo Days, addressing questions from students and teachers.

Incentives & Career Growth

Fixed Monthly Salary to support basic travel and field expenses.

10% Commission on the second-month revenue from each school deal you close.

Top performers will receive a Certificate of Excellence based on number of schools closed, timeline, and rank.

Opportunity to be promoted to Head of Sales or Regional Sales Lead as the company expands into new territories, including universities and pan-India K-12 schools.

What We’re Looking For

Strong verbal communication and interpersonal skills.

Ability and willingness to travel extensively within South India.

Basic comfort with digital tools like Google Sheets, Email, and mobile apps.

A sincere, mission-driven attitude — we want people who believe in improving education in India through innovation and action.

Join Us

Be part of the change. Join VADAI to transform schools, empower students, and build the future of AI in education — one school at a time.

You will be part of the core engineering team that is working on developing AI/ML models, Algorithms, and Frameworks in the areas of Video Analytics, Business Intelligence, IoT Predictive Analytics. 

For more information visit www.gyrus.ai 

Candidate must have the following qualifications 

- Engineering or Masters degree in CS, EC, EE or related domains

- Proficient in OpenCV

- Profficiency in Python programming 

- Exposure to one of the AI platforms like Tensorflow, Caffe, PyTorch

- Must have trained and deployed at least one fairly big AI model

- Exposure to AI models for Audio/Image/Video Analytics

- Exposure to one of the Cloud Computing platforms AWS/GCP

- Strong mathematical background with special emphasis towards Linear Algebra and Statistics

General Information:

You will be working as a Full Stack Developer and will be based out in Chennai. The main part of the job will consist in the development of a Web platform using .NET, C#, ASP.NET, JAVA Script & SQL Server and to provide contributions to the application design, assurance on code quality with a focus on scalability, maintainability, security, and performance.

Your Responsibilities:

• Extensive experience developing Application Programming Interfaces (API), RESTful Web Services, and interfacing with 3rd party & custom applications.
• Hands-on experience in Performance Engineering Tools & Techniques.
• Excellent debugging skills; able to debug complex technical issues involving multiple system components.
• Identify options for potential solutions and assess them for technical and business suitability.
• Keep abreast of technical and industry developments.
• Familiarity with version control systems such as TFS, Bit bucket, IBMs CM Synergy & code management strategies.
• Experience with Agile methodologies.

Requirement:

• Masters or bachelor’s degree in computer science, MIS, or Engineering.
• Minimum 1-6 years of experience required in. .NET, C#, ASP.NET, JAVA Script & SQL Server.
• Should have experience in designing/developing large-scale or mission-critical applications, preferably in the field of Healthcare.
• Exposure to Mobile platforms (Android/iOS) is an added advantage.
• Passion for programming extends beyond working hours.
• Excellent written and verbal communication skills with the ability to influence both internally and externally. 

• Involved in entire SDLC lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines.
• Meets and exceeds standards for the quality and timeliness of the work products.
• Implements, unit tests, debugs and leads integrations of complex code.
• Identify opportunities for further enhancements and refinements to best practices, standards and processes.
• Ensure robust, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations

Experience

Technical Duties & Responsibilities

3 – 6 Years

With 2-4 years of experience in Scalable Architecture development. We are looking for Independent Contributors, who have good understanding of Microservices based architecture, and a comprehensive awareness of various architectures & their suitability as per product requirements: -

• Can solve problems independently, be responsible for the requirement analysis and design implementation of important business modules, and be familiar with the online deployment environment, able to independently analyse and quickly troubleshoot online faults.

• Familiar with JAVA programming principles, understand their advanced features and class libraries, network and server programming, multi-threaded programming, common open source products
• Experience in SOA EIP using Apache Camel Spring Integration

• High quality coding ability, reusability, low coupling, scalability, high performance, maintainability, high security

• Have the architectural design capabilities of modules and subsystems, master common architectural design methods and patterns

• Understand SOA, event-driven, distributed system principles, large-scale network application structure, message middleware, caching, load balancing, clustering technology, data synchronization, NoSQL

• Have the project experience of RabbitMQ or Kafka

• If the candidate has air fare industry experience, might be priority