AWS Developer

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

•    A minimum of 4-5 years of work experience in software development/engineering projects
• High proficiency in Python language programming (Basic & Advanced)
•    Proficiency in web-based development (HTML, Javascript, Flask Python Microframework)
•  Proficiency in Linux bash scripting; Windows batch scripting
• Experience in interfacing python tools with relational databases – At least 2 of these (MySQL, Oracle, SQL Server, Postgress)
• Experience with software configuration management tools: git (preferred); Rational Clear Case or SVN-Subversion
• Project experience in Microsoft Office tools automation (Excel/VBA, Outlook, ODBC)
• Result oriented with a focus on product quality and customer satisfaction 
• Team player, open communication, and ability to work with the international team 
• Excellent Communication skills
• Good knowledge of 5G & LTE network architecture and network optimization - Optional

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Apply only on this link https://loginext.hire.trakstar.com/jobs/fk0qsz2?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0qsz2?source=

LogiNext is looking for a dynamic and competent professional to manage the efficient execution of accounting services. The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority.

Responsibilities

Enter and validate data, numbers, figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Manage accounts payable and receivables, follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Support all internal and external audits

Requirements

Bachelor’s degree in accounting, finance, commerce or related field 2 to 4 years of relevant experience in corporate finance and accounting Proficiency in Microsoft Office, Zoho Books, Oracle NetSuite or similar accounting software Proficiency in statutory and tax filings including GST, TDS, PF, PT, MLWF, ESIC, sales tax, income tax and related reconciliations Experience of accounting standards Indian GAAP and US GAAP Experience in preparing management reporting (MIS), company vauations, stock option agreements and related computations Experience of secreterial filings with regularory authorities like RoC in India, RBI in India and SEC in the US Multitasking ability and ability to meet the targeted deadlines Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills

mavQ is seeking a motivated Lead FullStack Developer to join our team. You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.

Skills Required:

• At least 7 years of experience with Frontend and Backend Technologies.
• Experience in Java, Spring, API Integration, Angular, Frontend Development.
• Ability to work with caching systems such as Redis.
• Good understanding of cloud computing & Distributed systems.
• Experience in people management.
• Capability of working within a budget of hours and completing projects by a deadline to appropriate quality standards
• Communicate clearly and ask clarification questions, dig deeper.
• Ability to work from visual and functional specifications
• Work with a positive attitude even when circumstances may be unfavorable
• Understand RESTful APIs, MVC concepts, and how to effectively use SVC systems
• Ability to work effectively in a team of developers and representatives of other functional groups, such as design
• ​​Good Experience in CI/CD, Kubernetes, Test suits, Docker.
• Good Understanding of the Command line.
• Good with client Interaction.

Roles & Responsibilities:

• Effective Problem Solving Skills. Assist the team with debugging & guidance when needed.
• Responsible for managing a team of 8-10 developers.
• Lead the product’s technical domain with full authority.
• Assist the product & project management teams with setting timelines & priorities for feature development.
• Drive good coding standards & development practices in the team. 
• Own the code review process for the team & ensure high quality work.
• Assist with system & architecture design & research into new technologies.
• Be involved with client communications when needed from a product sales perspective. 

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

***

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world. Together with our partner Parasus we are expanding into the area of SAP procurement, covering technology such as SAP SRM, SAP SLC, ERP MM, SAP S/4 or SAP Ariba. 

Desired Profile:

• Software development in general with 3 years in complex in of the following areas:Application workflow development, Utilizing the BOPF framework, interface development to 3rd party systems using e.g. SAP PI / PO, ABAP / ABAP OO frameworks, SRM specific developments
• Hands on development experience in RICEF objects
• Experience in SAP (SRM) is a MUST
• Strong analytical skills - ability to turn business requirements into technical concepts and code
• Experience in implementation of user exits, BADI’s and reports to support custom processes

• The overarching duty of a principal is to assist with defining and enforcing policies and guidelines for students, staff, and faculty at the school.
• The role of the principal covers many different areas including leadership, teacher evaluation, and student discipline. Being an effective principal is hard work and is also time-consuming. A good principal is balanced within all his / her roles and works hard to ensure that he / she is doing what he / she feels is best for all constituents involved. Time is a major limiting factor for every principal.
• A principal must become efficient at practices such as prioritizing, scheduling, and organization. 
• This involves interaction with inter school employees and administrators. Supporting committees of staff and parent that function to improve the learning and social environment of the school for the students. 

Recko Inc. is looking for a Lead Sales Development Representative to join our rapidly growing organization as a critical part of the marketing team. This is the perfect opportunity for a self-motivated, determined Sales expert to create a massive impact on a young, disruptive start-up.

About Recko:

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

What does the role entail? 

1. Use your research, prospecting, and people-skills to identify, connect and educate potential customers on the benefits and value of Recko’s suite.

2. Be a driver of change for prospect organisations and help them visualise a future which is being crafted by Recko.

3. Monitor metrics and help the team constantly improve by understanding their individual and collective performance
4. Work closely with sales and marketing leadership to test new content and positioning and drive the success of outbound programs

5. Qualify prospects and navigate organisations to identify the decision-makers.

6. Nurture, multithread, and map prospective accounts. 

7. Learn, leverage and help evolve the demand generation process.

8. Able to understand/explain concepts and ideas in a simple, clear and concise manner.

9. Great listener and quick thinker with an inquisitive nature.

Who are we looking for?

1. 4-5 years of experience in ADR/SDR/BDR roles evangelising technology products and at least 2 years of experience leading SDR Team. 

2. Experience working with medium and large organizations and C-level executives in particular in technology companies.

3. Proven track record of building and maturing BDR/SDR outbound teams in the technology sector

4. Outstanding verbal, written and presentation skills and well networked in the startup ecosystem.

5. Very strong interpersonal and communication skills to understand the needs of the business and the customer alike.

6. Experience using CRM’s 

7. Fearless and willing to take intelligent risks

8. Assertive and persuasive, every step of the way

9. Articulative, energetic and someone with a strong business acumen