Corporate sales-Bengaluru

We are seeking a highly motivated and experienced Sales Representative to join our team. The Sales Representative will be responsible for selling our product to local businesses in the United States. This individual will be responsible for developing and maintaining relationships with new and existing clients, as well as identifying and pursuing new sales opportunities. The ideal candidate will have a proven track record of success in sales and a strong ability to build and maintain relationships with clients.

Key Responsibilities:

• Identify and pursue new sales opportunities with local businesses in the United States
• Develop and maintain relationships with new and existing clients
• Understand the needs of potential and current clients and tailor product presentations and demonstrations accordingly
• Collaborate with the marketing team to develop and implement sales strategies
• Meet or exceed sales targets and goals
• Stay up-to-date on industry trends and changes, as well as new products and services offered by the company
• Attend industry events and conferences to network and generate leads

Qualifications:

• 2+ years of sales experience, preferably in the B2B space
• Proven track record of success in sales
• Strong communication and relationship-building skills
• Self-starter with the ability to work independently
• Proficiency in Microsoft Office and CRM systems
• Bachelor's degree in business, marketing, or a related field (preferred)

We are an equal opportunity employer and welcome candidates of all backgrounds to apply.

Head – Sales / Business Development

Objectives of this role

• Represent the company effectively with comprehensive knowledge of our offerings

• Research consumer needs and identify how our solutions address them

• Hire, train, motivate, and advise a team of sales representatives

• Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts

• Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives

• Generate leads, and establish and nurture client relationships

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

• Meet with potential clients and grow long-lasting relationships that address their needs

• Recruit sales representatives, set objectives, train and coach them, and monitor their performance 

• Identify knowledge gaps within the team and develop plans for filling them

• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

• Manage the month-end and year-end close processes

Required skills and qualifications

• 8-10 years of experience in managing sales in a corporate setting

• MBA (Sales) 

• Proven record of success with the entire sales process, from planning to closing and overachieving sales targets

• Excellent communication, interpersonal, and organizational skills

• Superb leadership ability

• Ability to travel at least 20% of the time

Preferred skills and qualifications

• Motivational speaking experience

• Proven success rate at levels above sales quota

We are looking for a technically savvy customer success manager who possesses a strong drive for results. The duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding clients, and minimizing churn. You should also be able to handle customer complaints and requests. 

Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers and maximize value. 

Customer Success Manager Responsibilities: 

• Develop and manage client relationships. 

• Develop and manage relationships with the project team/internal team. 
• Analyze customer data to improve customer experience. 
• Act as a liaison between the customer and the delivery team  
• Identify, troubleshoot and proactively solve customer problems  
• Create positive relationships with customers to turn them into brand advocates  

• Responsible for growing customer accounts by identifying new opportunities in existing accounts.  
• Meet with customers on a regular basis  
• Manage billing disputes and upgrade/downgrade requests  
• Provide feedback to the Delivery team on how customers challenges  
• Ensure all contractual obligations are kept up to date, including payment terms. 

• Minimize customer churn. 

Customer Success Manager Requirements: 

• Highly organized and able to multi-task. 
• Self-driven and proactive nature. 

• Excellent communication and interpersonal skills. 
• Demonstrate leadership qualities. 
• Ability to identify and manage risks 
• Deep understanding of technology 
• Knowledge of customer success processes. 

• Experience in document creation. 
• Patient and active listener. 
• Passion for service. 

RESPONSIBILITIES:

• Drive sales, aggressively expand the customer base and generate new revenue

• Build and maintain strong relationships with senior executives at Enterprise and Medium-size businesses in the US

• Lead  client presentations to C-level executives, including information discovery sessions, product demonstrations and proposals

• Engage with prospects to understand their unique and specific pain points and produce compelling business cases to meet their needs

• Contact potential prospects from personally-generated research to build a robust sales pipeline

• Develop and implement a scalable sales process from prospecting/demand generation through contract execution

• Hire, train and lead a team of high-performing SDRs, Customer Success Reps, and Account Executives as the company grows

• Work with internal team members to ensure successful onboarding and implementation for new clients

• Leverage CRM data to construct, forecast, and manage sales activity and drive pipeline to meet revenue targets and company goals

• Collaborate with internal product teams and provide feedback from the field to help shape future development

• Work closely with the Leadership Team to provide input on the growth of the business and align revenue strategy with overall company objectives

REQUIREMENTS AND QUALIFICATIONS:

• Minimum of 8 years of experience in B2B/Enterprise software sales with an emphasis on SaaS sales

• Record of meeting or exceeding sales quotas 

• Demonstrated ability to develop and lead a high-performing sales team 

• Experience with both inside and outside sales, including lead generation and outbound prospecting

• Passion, drive and the desire to be a part of a growing team that makes a difference for both the company and our clients

• Exceptional in-person, verbal and written communication skills are a must (comfortable presenting alone in front of large groups)

• Ability to work in an entrepreneurial work environment where self-motivated individuals succeed

• Established relationships with Senior and C-level executives

• Bachelor’s or Master’s degree in business or a related field

Company Description:

Understand the who, what, and why of QED42
At QED42, we think of ourselves as a team of emphatic and imaginative people who build brands and customer experiences. Over the last 13 years, with an aim to take digital forward, we’ve lived through different versions of building better, by focusing on increased community connections, workplace flexibility, and a culture that doesn’t say it subtly but screams - ‘Experiment — Fail — Succeed.’We believe QED42's strength lies in our inclusive community of people; the eternal optimists and torchbearers of an ever-evolving digital ecosystem.

Our marquee customers include - Unicef, Nestle, Novartis, Warner Music Group, Sony, Stanford Graduation School of Business, ILAO, SABMiller, FILA, PwC, and more.

Why work at QED42?
Apart from endless opportunities to do great meaningful work for industry leaders and startups with ambitious goals – at QED42 we care for QEDians and their loved ones through our holistic approach to benefits and perks. Being there with our people every step of the way. From health insurance, and free online consultations to mental health apps, to time when you need it.

A glimpse of your life at QED42
There’s life at work and then there’s life beyond work. We want everyone to be well, travel frequently, have time to volunteer, and get the support they deserve while living their best life at QED42.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree 3+ years in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred