We are looking for an enthusiastic Executive Branding Specialist who will be responsible for managing and enhancing the online presence of our CEO. The primary focus will be on developing and implementing strategies to promote the CEO’s personal brand, increase their visibility across digital channels. You will work closely with the marketing team to align the CEO’s online persona with the company’s overall branding and values.
Key Responsibilities
● Develop and execute digital marketing strategies to enhance the CEO's personal brand and reputation.
● Monitor and manage the CEO's online presence across various social media platforms, ensuring a positive and consistent image.
● Research, create and curate engaging and relevant content for the CEO's social media profiles, including posts, articles, blogs, and videos(using Canva/similar)
● Conduct research on industry trends, competitors, and relevant topics to develop content ideas that align with the CEO's expertise and reputation goals.
● Monitor and respond to online feedback, comments, and inquiries directed at the CEO, maintaining a professional and positive image.
● Implement SEO techniques and strategies to optimize the CEO's online visibility and search engine rankings.
● Handle any digital crisis that may occur, including negative reviews or feedback.
● Track and analyze key performance indicators (KPIs) to evaluate the effectiveness of reputation management efforts and make data-driven recommendations for improvement.
● Stay updated on the latest digital marketing trends, tools, and techniques, and propose innovative strategies to enhance the CEO's reputation.
● Support the marketing team with other digital marketing initiatives as required.
Skills Required
● Good understanding of marketing tools/apps, social media platforms, and what works and what doesn't works on social media.
● Ability to assist/drive initiatives like podcasts, reels/shorts and other marketing content.
● Ability to research and learn on own, and come up with good content and strategy.
● Good understanding of the latest marketing trends and techniques.
● Excellent verbal and written communication skills.
● Passion for the marketing industry and its best practices.
● Strong desire to learn along with professional drive.
Subodh Popalwar
Software Engineer, Memorres
About Concretio Apps
Concretio was founded in 2013 by Abhinav Gupta (8 times Salesforce MVP), with a motive to build a team of passionate individuals, who want to develop high quality solutions, and enjoy challenges posed by rapidly changing technology.
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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Role:
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications
Requirements:
- Associate / Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Fluent in English.
- Demonstrated verbal and written communication skills.
Responsibilities:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Drive business improvements based on customer feedback
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Interpret data that translates into action to improve the team.
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Work with Product to prioritize customer features and requests
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Collaborate with product team by providing status updates and customer feedback
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
Job Title: Sales & Marketing Manager
Company: 75way Technologies Pvt Ltd.
Industry: IT Services : Web App & Mobile Apps
Experience: 2 - 5 Years
Location: Mohali 8B
Responsibilities:
- Create and maintain a strong presence on Upwork to attract potential clients.
- Identify and qualify leads on Upwork matching our service offerings.
- Identify and explore new business opportunities in the Dubai and Gulf market, aligning with 75WAY service offerings in Web & Mobile Applications or It related services.
- Experience in sales or customer retention in international markets is a plus.
- Represent the company at international Exhibitions, seminars, conferences, and promotional events.
- The role requires international travel for business purposes; previous international travel experience is mandatory.
As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications
- Bachelor’s degree in relevant technical field
- 1-3 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
We seek to hire skilled Magento Developers who can add value to our hustling team.
Responsibilities:
Specializes in backend development.
Certified Magento developers will be prefered.
Strong PHP, MYSQL, OOPS, Javascript and RDBMS concept.
Experience in development, customization and integration on Magento 2.x
Developed & managed e-commerce websites using Magento Enterprise/community.
Should have strong knowledge of MVC architecture.
Eav Concepts must be clear.
Good Knowledge of UI components and knockout js.
Well aware of magento directory structure and purpose of each directory.
Should have good Communication skills.
Should have technical bent of mind
Should have problem solving, prioritizing tasks, multi-tasking abilities
Should be able to understand and handle tasks independently.
Ability to work to deadlines & as a team member.
Should be aware of current Magento coding guidelines.
Working knowledge of GIT
Must have knowledge of working on magento theme and its structure
Must be aware of magento code flow and magento core modules.
Should have have knowledge Rest api and graphQl
Experience in React js (Pwa Studio) will be prefered.
Docker
MongoDB
Git- Flexibility in being able to adapt to newer trending stacks.
- Communicate with the backend, frontend, and computer vision developers to make sure that the application pipeline works and push changes to the staging environment.
- Refactoring code and ensuring MVC architecture is followed.
- Work with technologies such as Docker, MongoDBCompass, Git, and Figma.
- Co-Review pull requests with the lead developer and merge the code to the appropriate branch.
- To be able to follow deadlines and work with the development team to ensure that the product pipeline is working smoothly.
- Write clear and consistent code that is easily readable and understandable.
- Willingness to learn and master new concepts.
- Conducting market research to better comprehend prevailing consumer behaviors.
- Reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs.
- Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.
- Creating well-written copy that is free from mistakes.
- Collaborating with graphic designers to improve the appearance layout of outputs.
- Maintaining a database of customers who have opted to receive our correspondence.
- Distributing emails through the use of automation software.
- Monitoring and reporting on the utility of each campaign.
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Talent Acquisition Manager, you will be responsible for delivering quality hirings on the given deadlines.
What you will do:
- Engaging with hiring manager and stakeholders to understand current and upcoming business requirements
- Validating manpower requisition in consultation with line manager and HR Head
- Working with the hiring team closely and helping them deliver upon the priority and critical positions
- Analysing various recruitment metrics and coming up with insights to improve processes and efficiencies
- Proactively creating a talent pipeline for critical/ niche roles
- Managing vendor coordination, rate negotiation, renewal, support, technical issues of Naukri, IIM jobs and other portals etc.
- Managing Tier 1,2 and 3 colleges as per the company requirement
- Ensuring the staffing need of the company are being met, with a long-term talent strategy in mind
- Devising and implementing sourcing strategies to build pipeline of potential applicants, such as employer branding initiatives
- Creating and implementing talent acquisition strategies for leadership, mid management and other technical/ non-technical hirings
- Creating and implementing end to end candidate hiring process to ensure positive experience
- Proactively seeking market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologies
What you need to have:
- MBA degree in HR is a must
- Proficiency in MS Excel
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize daily workload
- Excellent decision making and analytical skills
- Ability to work in fast paced business environment
- Team handling skills
- Ability to handle sensitive and confidential information
- Creative thinker and proactive problem solver
- Strong understanding of full-cycle recruitment processes and employer branding techniques
- Strong sales and negotiation skills
- Strong work ethics
- Experience from an ecommerce or health tech company would be strongly preferred
NodeJS (Node.js)
React.js
Vue.js
Javascript4 years+ experience in full stack development
Highly proficient in JavaScript, Node.js and Vue.js
- Good foundation in CS fundamentals – algorithms, data structures
- Strong design and data modeling skills
- Good understanding of SQL and NOSQL databases
- Good concepts of object oriented programming and design patterns
-
Location - Remote
Good to have
- Familiarity with microservices design and testing
- Familiarity with docker based setup
- Prior experience in designing scalable microservices
- Familiarity with cloud infrastructure and cloud deployment
- Familiarity with CI/ CD pipelines
Java
PythonJavascriptReact.jsMongoDB- 5-7 years of relevant product design, development and testing experience
- Strong technical skills in java springboot/MVC frameworks, reactjS. API development, Cloud native solutions like lambda, azure functions is good to have.
- Database – primarily Mongo DB, Knowledge of postgres /MySQL is good to have
- DevOps - Knowledge of DevOps will be good to have
- API - Preferred experience with one of API gateway platform (Apigee, Mulesoft, Kong, WSO2)
- Good communication skills, with an ability to express and understand complex technical concepts.
- Strong analytical, problem-solving, and conceptual skills.
- Ability to work under pressure and meet tight deadlines.
- Experience of working with globally distributed teams.
- Innovative and Self learner for mentoring and problem resolutions.
- Ability to mentor and manage product teams
R Programming
Data AnalyticsThe person holding this position is responsible for leading the solution development and implementing advanced analytical approaches across a variety of industries in the supply chain domain.
At this position you act as an interface between the delivery team and the supply chain team, effectively understanding the client business and supply chain.
Candidates will be expected to lead projects across several areas such as
- Demand forecasting
- Inventory management
- Simulation & Mathematical optimization models.
- Procurement analytics
- Distribution/Logistics planning
- Network planning and optimization
Qualification and Experience
- 4+ years of analytics experience in supply chain – preferable industries hi-tech, consumer technology, CPG, automobile, retail or e-commerce supply chain.
- Master in Statistics/Economics or MBA or M. Sc./M. Tech with Operations Research/Industrial Engineering/Supply Chain
- Hands-on experience in delivery of projects using statistical modelling
Skills / Knowledge
- Hands on experience in statistical modelling software such as R/ Python and SQL.
- Experience in advanced analytics / Statistical techniques – Regression, Decision tress, Ensemble machine learning algorithms etc. will be considered as an added advantage.
- Highly proficient with Excel, PowerPoint and Word applications.
- APICS-CSCP or PMP certification will be added advantage
- Strong knowledge of supply chain management
- Working knowledge on the linear/nonlinear optimization
- Ability to structure problems through a data driven decision-making process.
- Excellent project management skills, including time and risk management and project structuring.
- Ability to identify and draw on leading-edge analytical tools and techniques to develop creative approaches and new insights to business issues through data analysis.
- Ability to liaison effectively with multiple stakeholders and functional disciplines.
- Experience in Optimization tools like Cplex, ILOG, GAMS will be an added advantage.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres