Business Development Specialist

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

            Responsible of Monitoring Team members’ daily activity

            Responsible for Manage the team, fix performance metrics and periodical performance review

            Responsible for Effectively handle employee grievances and communicate

            Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Must be having capability to work with a team or individually.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Publish progress report to management every week.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

#Hiringalerts #Colleges

TECHFIN is Hiring For Sales Role.

A call to Placement Coordinators.

Job Title: Business Development Associate 

Location: Kolkata

Working: Work From Office (WFO )

Industry: Ed-Tech

Roles & Responsibilities :

The sales Representative at Techfin will be responsible for assisting and guiding the right offer/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

1. Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

2. Initiating phone conversations with clients who complete the demo session. 

3. Intensely following up with the prospects and closing the sales within the sales cycle.

4. Diligently communicating and priming the lead through channels like email, and calls.

5.Ensuring accurate and proper record-keeping of call information in electronic and digital format.

6. Achieving the monthly targets while completing all the input metrics targets.

7. Good communication skills. 

8. Good decision making skills. 

9. Good negotiation skills. 

10. Boost growth and sales. 

Important Criteria -

 Willing to work 6 days a week.

 Willing to work in a Start-up (High Intensive learning and Rapid 

 Growing atmosphere)

Job Location – #Kolkata

Immediate Joining

Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps

Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience

Company Name: - Alphasource Technology Pvt.Ltd 

Founded in 2020, We are here to provide the best for all our customers, serving you with the best end to end data & analytics services needed for any kind of software platform. We offer you easy and accessable solutions, we create, consult as well as promote your business. Our team is packed with well experienced technical support and outsourcing developers. 

Role- IT Software Architect 

Responsibilities 

• Collaborating with other professionals to determine functional and non-functional requirements for new software or applications. 

• Developing high-level product specifications with attention to system integration and feasibility. 
• Communicate successfully all concepts and guidelines to development team and continually researching best practices in coding. 
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc. 

Requirements 

• Proven experience as software architect. 

• Experience in software development and coding in various languages (C#, .NET, Java etc.). 
• Excellent knowledge of software and application design and architecture. 
• Familiarity with HTML/CSS, JavaScript and UI/UX design. 
• Understanding of software quality assurance principles. 

Qualifications 

Bachelor's degree in Computer Science or relevant field 

Experience: 5 Years 

Work Location: Bangalore 

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Job Requirements:
1. Bachelor degree or above, computer-related major, good English reading and writing ability.
2. Skilled use of Redis, MongoDB, React Native, Android Development and other caching technology.
3. Familiar with basic Linux operation, have experience in super-million-level PV application development and have experience in high concurrency and big data processing.
4. Five years of WEB development work experience, familiar with PHP website program development language with successful large-scale website project development experience or e-commerce development experience is preferred.
5. Familiar with Opencart system module development, development, template improvement and system reconstruction according to the requirements of the prototype, and complete the experience of website construction;
6. Proficient in HTML, DIV + CSS, XHTML, XML page structure, proficient in JavaScript / Ajax scripting language, can write web programs compatible with all major browsers;
7. Familiar with the MySql database, can write efficient SQL statements, have large database optimization experience;
8. Have a good learning and research ability, good business ethics and personal professional ethics, teamwork spirit, good at communication.