Accountant

Location: Mumbai

Type: Contract - 6+ months (can be extended based upon performance)

Mode: Work From Office (Full - Time)

Goals and deliverables

Summary: A new GIT platform will be created in our existing Captive in India (CASPL) and it will operate some activities of Digital Centre of Excellence (DEC)Digital Centre of Excellence (DEC) managed a transverse offer of digital products and delivers IT services through its centers of excellence. Activities encompass development of reusable components (building blocks), development and maintenance of business solutions that leverage on multiple expertise. It requires professionals having technical competencies and noticeable experience on critical services in the context of an investment bank. Working in DEC requires ability to extensively collaborate across geographies with other IT professionals and non-IT functions as well as a strong motivation on supporting the digital transformation of the bank.

Key Responsibilities

•Work with business and technical teams to gather and translate requirements into technical specifications for the development of software applications.

•Collaborate with the development team to ensure effective and efficient integration of back-end systems and front-end interfaces.

•Act as a bridge between stakeholders and the software development team, ensuring clarity and alignment throughout the development lifecycle.

•Comply with the software development life cycle (SDLC), project management methodology, business technology architecture, and risk and production capacity - including development of project documentation of system requirements, estimates of scope and cost.

•Plan, prepare and execute the qualification strategy and tests of the target solutions.

•Ensure quality assurance before allowing transition to the User Acceptance Testing (UAT) phase.

•Develop and manage technical documentation, including use cases, process flows, and functional specifications.

•Analyze and troubleshoot issues during development and post-deployment, offering solutions and optimizations.

•Support the development team in designing solutions that align best practices, ensuring system security and user access controls.

•Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives to maintain development momentum.

•L3 support, troubleshooting of production incidents.

Communication

Key Internal Contacts

•GIT CASPL DEC – Operation manager

•GIT CASPL DEC – Squad leader

•GIT ISAP DEC – Product manager

Legal and Regulatory Responsibilities

•Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the local Compliance manual and the Financial Crime Policy. Complete any mandatory training in line with legal, regulatory and internal Compliance requirements.

•Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

•Refrain from taking any steps which could lead to the removal of certification of fitness and properness to perform the role.

•Undertake all necessary steps to satisfy the annual certification process.

•Comply with all applicable conduct rules as prescribed by the relevant regulator.

ROLE REQUIREMENTS:

•Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

•Strong ability to interpret business needs and translate them into requirements.

•Knowledge in project cycle methodologies and management.

•Knowledge in software development life cycle and software testing life cycle.

•Experience in writing test documents and performing functional tests.

•Ability to anticipate risks.

•Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

•Strong experience in working with Microsoft Office tools, JIRA.

•Proficient in SQL database queries.

•Ability to prepare dataset for analysis and validation purposes.

Qualifications/Education Required:

Education: Bachelor or better - Computer Science Technology, Physics or Math.

Experience Required: This position requires minimum 7 years of relevant experiences in software/system analysis supporting the development of enterprise-wide complex information systems at cyber security space within major organizations, ideally in a banking environment.

Specialist Training Required

Cyber security certification is a plus.

Approved Person Registration

Competencies Required:

Excellent communication in English, both verbal and written, for translating technical concepts to non-technical stakeholders.

• Strong analytical and problem-solving skills.

• Detail-oriented and organized, with the ability to manage multiple tasks and deadlines.

• Collaborative team player with a proactive approach to problem-solving.

• Proactive style of working, organizational skills

• Ability to multi-task and work independently with minimal supervision

• A passion for continuous learning and improvement in software development methodologies and best practices.

Skills & Knowledge Requirements

FRENCH SPEAKER

Domain experience in Identity and Access Management (IAM), including knowledge of IAM protocols (OAuth, SAML, LDAP, SSO).

• Knowledge in software development life cycle (SDLC)

• Knowledge in software quality assurance, planning and execution.

• Knowledge of Business Process Modelling Notation (BPMN)

• Exceptional understanding of data modelling (Entity Relation Diagram).

• Knowledge of Microsoft Office tools, JIRA (Agile, Kanban).

• Knowledge of relational databases.

Expected skills

IAM protocol - Confirmed

Data modelling - Expert

Software development life cycle - Confirmed

Business process modelling Notation - Confirmed

SAML - Confirmed

Languages

French

The role involves managing end-to-end air contracting, pricing, and operational execution for MICE (Meetings, Incentives, Conferences, and Exhibitions) travel. The candidate will be responsible for airline negotiations, group fare management, and seamless delivery of group travel requirements.

Preferred Qualifications:

Graduate/Postgraduate in Travel, Tourism, or Business Management

5–10 years of experience in MICE / Group Air Operations

Experience in OTA, TMC, or airline contracting roles

Key Responsibilities:

1. Air Contracting & Negotiation

Develop and maintain strong relationships with airlines for MICE/group travel.

Negotiate competitive group fares, series fares, and ad-hoc deals.

Secure allotments, blocked space, and special discounts for large groups.

Manage seasonal contracts and promotional tie-ups with airlines.

2. Pricing & Revenue Optimization:

Design competitive pricing strategies for MICE groups.

Coordinate with internal sales teams to provide best-in-market quotations.

Analyze market trends, competitor pricing, and demand patterns.

Maximize margins while ensuring conversion of group queries.

3. Operations & Execution:

Handle end-to-end MICE air operations (booking to departure).

Coordinate group PNR creation, ticketing, name updates, and schedule changes.

Ensure timely issuance of tickets and compliance with airline deadlines.

Manage last-minute changes, cancellations, and disruptions.

4. Stakeholder Coordination:

Work closely with Sales, Product, Finance, and Tech teams.

Liaise with airline account managers and GDS/API partners.

Coordinate with corporate clients and event planners.

5. Process & System Management:

Ensure proper use of GDS systems (Amadeus/Galileo/Sabre).

Work on API integrations for airline group bookings (if applicable).

Maintain accurate MIS reports, booking trackers, and reconciliation.

6. Customer Experience :

Ensure smooth travel experience for large groups.

Provide proactive communication on schedule changes or disruptions.

Handle escalations efficiently with quick resolution.

Key Skills & Competencies:

Strong airline contracting and negotiation skills

In-depth knowledge of MICE travel operations

Expertise in GDS systems (Amadeus, Galileo, Sabre)

Excellent coordination and stakeholder management

Analytical mindset for pricing and revenue optimization

Ability to handle high-pressure, time-sensitive operations

Additional Advantage:

Existing airline relationships

Experience in international group movement and exposure to API-based airline integrations.

A bit about us

WeatherBug is a popular weather site and mobile app providing hyperlocal, live weather data and proactive alerting to consumer users. With over 15 million unique users per month, across all platforms, WeatherBug’s vision is to provide environmental intelligence for all aspects of people’s lives. The WeatherBug app is a top-rated weather app in the app stores. In 2019, WeatherBug was named the best weather app by MediaPost’s Appy Awards. WeatherBug is owned and operated by GroundTruth, a media company that turns real-world behavior into marketing that delivers real business results.

Learn more at WeatherBug.com

At GroundTruth, we believe that innovative technology starts with the best talent and we have been ranked one of Ad Age’s Best Places to Work for three years in a row (2021, 2022 & 2023). Learn more about the perks of joining our team here.

A bit about you

A recognized expert in their professional discipline, with significant impact and influence on organizational policy and program development. Establishes critical strategic and operational goals, and develops and implements new products, processes, standards, or operational plans to achieve organizational objectives. Regularly leads projects of critical importance to the organization—projects that carry substantial consequences for success or failure. Requires strong influence and communication with executive leadership. Problems encountered are often complex and multidimensional, requiring broad-based consideration of variables that affect multiple areas of the organization.

You will:

• Develop production-ready code to meet scope of requirements.
• With guidance, update and create documentation as needed for new and existing solutions.
• Participate in code-reviews with comments to improve code quality, stability, and maintainability.
• Create and maintain unit and integration testing solutions. Be able to run your code in lower environments.
• Run tests on the mobile device to ensure code meets requirements
• Watch mobile releases for Android or iOS for features you developed
• Teardown your solutions across multiple environments and platforms.
•  Provide operational support of your deployed code
• Determine issues within your areas of expertise.
• Work with teams across the engineering organization to understand and incorporate client requirements into final solutions.
• Perform other job-related duties as assigned.

You have:

• Bachelor’s degree (4 years) in Computer Science or a related field, OR 5+ years of relevant software development experience.
• 3+ years of professional experience in software engineering.
• 2+ years of hands-on Android application development using Kotlin and Android Studio.
• Experience with modern Android libraries and frameworks, including Jetpack components (e.g., Navigation, Room, ViewModel, LiveData), Retrofit for networking, and image loading libraries (e.g., Glide, Coil).
• Proficiency with asynchronous programming using Kotlin Coroutines and Flow.
• Familiarity with dependency injection frameworks such as Dagger/Hilt or Koin.
• Experience with app architecture patterns such as MVVM or MVI, and clean architecture principles.
• 2+ years of experience working in Agile teams and participating in iterative development cycles.
• Strong understanding of object-oriented design principles, design patterns, best practices, performance optimization, and memory management.
• Experience with unit and UI testing frameworks (JUnit, Mockito, Espresso).
• Familiarity with Git and collaborative version control workflows.
• Exposure to CI/CD tools and automated build/deployment pipelines.
• Ability to independently take ownership of tasks and deliver robust solutions.
• Commitment to writing clean, maintainable, and well-documented code.

Would be great if you have:

• Experience with React Native, including building function components, using hooks, and working with JavaScript/TypeScript.
• Knowledge of Play Store processes, including app signing, publishing, and release management.
• Familiarity with ingesting and exposing large datasets in the weather industry.
• Experience in the advertising industry.
• Proficiency with tools like GitHub, Jenkins, Artifactory.

You are:

• A team player who is organized, flexible and willing to adapt
• Not afraid of new technologies and driven to learn
• A detail-oriented person, who catches problems early and adjusts
• A strong communicator who is able to collaborate with multiple business and engineering stakeholders and work through conflicting needs
• A problem solver who likes to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution
• Organized with demonstrated ability to prioritize and deliver timely work
• A team player and not afraid to roll up your sleeves and help when needed
• Self-sufficient and not afraid to take the lead and manage tasks independently
• Coachable and open to feedback
• Respectful–-we treat each other with respect and assume the best of one another
• Not afraid to have fun!

What we offer

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

● Parental leave- Maternity and Paternity

● Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays)

● In Office Daily Catered Lunch

● Fully stocked snacks/beverages

● Health cover for any hospitalization. Covers both nuclear family and parents

● Covid home quarantine cover

● Tele-med for free doctor consultation, discounts on health checkups and medicines

● Wellness/Gym Reimbursement

●  Pet Expense Reimbursement

●  Childcare Expenses and reimbursements

●  Employee assistance program

●  Employee referral program

●  Education reimbursement program

●  Skill development program

●  Cell phone reimbursement (Mobile Subsidy program)

●  Internet reimbursement

●  Birthday treat reimbursement

●  Home office set up

●  Employee Provident Fund Scheme offering different tax saving options such as VPF and employee and employer contribution up to 12% Basic

●  Creche reimbursement

●   Co-working space reimbursement

●   NPS employer match

●   Meal card for tax benefit

●   Special benefits on salary account

●   New joiner relocation

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Skills:-

Javascript, HTML, CSS, Angular.

Responsibilities: -

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to
front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and Front-end services for various business
processes.

• Developing high-performance applications by writing testable, reusable, and
efficient code.

• Implementing effective security protocols, data protection measures, and
storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as
preparing reports.

• Recommending and implementing improvements to processes and
technologies.

• Keeping informed of advancements in the field of Front-end development.

Required Skills and Professional Expertise:

• Bachelor's degree in computer science, information science, or similar.

• Proven hands-on- experience on Software Development.

• At least one year of experience in Angular js.

• Hands-on-experience in designing application using  Angular js, HTML, CSS, Javascript.

• Profound insights of Angular (Class loading, Memory Management,
Transaction Management etc.)

• Experience in developing Web applications using at least one popular web
framework (MVC)

• Experience with test-driven development.

• Superb interpersonal, communication, and collaboration skills.

• Exceptional analytical and problem-solving aptitude.

• Availability to resolve urgent web application issues outside of business hours.

                                                        Business Development Manager- Job Description

Responsibilities

• Lead generation through various marketing activities, cold call and networking.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
• Achieve set targets in terms of revenue, profitability, collection and other result areas.
• Work with technical team and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Manage Key Accounts, develop and maintain client relationship.
• New Account Development, Developing relationships with key decision-makers in target organizations for business development.
• Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.

 Skill Sets

• Knowledge of IT Infrastructure Solutions and Services.
• Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.

• Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.

• Knowledge of Computing like Servers, Desktops etc.

 Requirements

• Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
• Good track record in IT Hardware, Software & Services sales.
• 3 to 12 years of Corporate Sales experience in IT Industry mandatory. 
• Excellent interpersonal, diplomacy and conflict-resolution skills.
• Good Personal Networking Skills.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.

We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition. 

The person in the role will -

• Communicate effectively with internal and external customers via phone, email and chat.

• Attend customer calls to capture notes on customer feedback, action items and next steps.

• Follow up with customers to ensure their technical issues are resolved.

• Evaluate ways to improve customer experience and contribute to development of solutions.

• Liaise with the Operations/ Product/ Sales team.

• Share feature requests and effective workarounds with team members.

• Gather customer feedback and share with our Product, Sales and Marketing teams.
  
  Requirements

  • Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.

  • Strong team building, time management, and organizational skills.

  • Problem solving, creative, organized and detail-oriented.

  • Tackle problems in a creative and logical ways and identify solutions

  • Should be tech savvy.

  • Proficient in using Google Docs, Slides and Sheets.
    
    Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.
    
    

    Benefits

    What’s in it for you?
    
    We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
    
    Glassdoor rating of 4.8. You got to read it to believe it:
    https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
    
    We are a remote first Company thus, complete Work From Anywhere policy is applicable.
    
    Perks:
    
    

    1. Paid Internship (Monthly stipend upto INR: 21,000).
    2. Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
    3. Learning & development budget ( Up to INR 21,000/-).
    4. Monthly reimbursement for Internet expenses - Upto INR 1500.
    5. Yearly OTT reimbursement (up to Rs.1500 per annum).
    6. Fitness reimbursement (Up to Rs. 1000 per month).
    7. Health Insurance.
    8. Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.

    
    See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

     

We are looking for passionate, talented and super-smart engineers to join our product development team. If you are someone who innovates, loves solving hard problems, and enjoys end-to-end product development, then this job is for you! You will be working with some of the best developers in the industry in a self-organising, agile environment where talent is valued over job title or years of experience.

Responsibilities:

• You will be involved in end-to-end development of VIMANA technology, adhering to our development practices and expected quality standards.
• You will be part of a highly collaborative Agile team which passionately follows SAFe Agile practices, including pair-programming, PR reviews, TDD, and Continuous Integration/Delivery (CI/CD).
• You will be working with cutting-edge technologies and tools for stream processing using Java, NodeJS and Python, using frameworks like Spring, RxJS etc.
• You will be leveraging big data technologies like Kafka, Elasticsearch and Spark, processing more than 10 Billion events per day to build a maintainable system at scale.
• You will be building Domain Driven APIs as part of a micro-service architecture.
• You will be part of a DevOps culture where you will get to work with production systems, including operations, deployment, and maintenance.
• You will have an opportunity to continuously grow and build your capabilities, learning new technologies, languages, and platforms.

Requirements:

• Undergraduate degree in Computer Science or a related field, or equivalent practical experience.
• 2 to 5 years of product development experience.
• Experience building applications using Java, NodeJS, or Python.
• Deep knowledge in Object-Oriented Design Principles, Data Structures, Dependency Management, and Algorithms.
• Working knowledge of message queuing, stream processing, and highly scalable Big Data technologies.

• Experience in working with Agile software methodologies (XP, Scrum, Kanban), TDD and Continuous Integration (CI/CD).
• Experience using no-SQL databases like MongoDB or Elasticsearch.
• Prior experience with container orchestrators like Kubernetes is a plus.

• We recognize that our dedicated team members make us successful and we offer competitive salaries.
• We are a workplace that values work-life balance, provides flexible working hours, and full time remote work options.
• You will be part of a team that is highly motivated to learn and work on cutting edge technologies, tools, and development practices.
• Bon Appetit! Enjoy catered breakfasts, lunches and free snacks!