Content Writer

Job Description

Position: Senior HR Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH) Bangalore

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior HR Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Key Responsibilities:

• Make outbound calls to customers and explain products/services in Tamil
• Handle inbound customer queries politely and professionally
• Maintain call logs, update customer records, and follow up regularly
• Achieve daily/weekly targets for call volume and lead conversion
• Provide accurate information and resolve customer concerns
• Report call status and feedback to the team lead/manager

Requirements:

• Good communication skills in Tamil (additional languages a plus)
• Basic computer knowledge and typing skills
• Patience and customer-friendly attitude
• Previous experience in telecalling or customer service is an advantage
• Minimum qualification: 10th/12th/Any Degree

Experienced Senior Functional Consultant with 7+ years of experience in Microsoft Dynamics 365 Marketing Automation.

Key Requirements:

• 7+ years of experience in MS Dynamics 365 Marketing Automation
• Expertise in Customer Segmentation, Real-Time Marketing & Personalization
• Strong experience in Email & Campaign Automation
• Hands-on knowledge of Power Automate for Marketing Workflows
• Proficiency in Data Analytics, Reporting (Customer Insights AI), and Customer Journey Orchestration
• Experience with Dynamics 365 Sales, Power BI, and Integration
• Self-management and accountability for SLAs & deliverables

What you need to have:

• Experience in designing and developing applications using Node.js, RDBMS (preferably MySQL).
• Minimum 3 years of Node.Js, 3 years of Database experience required.
• Expertise in at least one of AWS, Google Compute platforms to build scalable solutions.
• Deep knowledge and experience in building complex cloud/enterprise-grade software in the area of IT infrastructure, virtualization, network, storage systems monitoring & manage mentor cloud solutions
• Expertise in writing async code (callbacks, promises, async/await, observables) and publish/ subscribe/ event.
• Experience in implementing and consuming SOAP and REST web APIs.
• Producing and maintaining automated testing, build, and deployment processes.
• Improve documentation of processes and systems
• Troubleshoot existing systems and applications
• Experience in data structure libraries (e.g., Immutable.js)
• Experience in RESTful APIs and knowledge of modern authorization mechanisms, such as JSON Web Token
• Understanding of data structures and problem-solving approaches, and ability to articulate trade-offs
• Strong fundamentals OOPS concepts, SOLID principles, Data Structures/Algorithms, Exception Handling, Coding Standards, Logging
• Passionate about writing clean, modular and unit testable code
• Possesses strong verbal and written communication skills.
• Experience with Agile development
• Good knowledge of Jenkins, SonarQube, Git.
• Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them.
• Collaborating with software engineers, QA engineers, UX and Design team and project managers

If you are a tech-savvy who loves teaching for others, looking for fixed income with flexible working basis? This opportunity is made for you. We are looking for Course Author to develop online courses. As a course developer will help in developing and recording (voice only) one or more of the following areas:

• Windows Server 2019
• VMWare vSphere 6.x
• Professional Cloud Security Engineer Certification
• Certified Kubernetes Application Developer (CKAD)
• Android Q
• Certified Kubernetes Administration
• Tableau Server 2019.x Administration
• Troubleshooting Docker
• React Native for the Impatient

Required skill:

• Fluency in the English language with a clear accent. Excellent
• communication skills, especially voice communication.
• Sufficient knowledge about the course subject according to the course level.