Azure Developer

We are seeking a skilled Playwright Automation Engineer to design, develop, and maintain robust test automation frameworks using Playwright. The ideal candidate will have hands-on experience in end-to-end UI automation, strong programming fundamentals, and a deep understanding of testing best practices.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 1+ years of experience in test automation.
• Strong experience with Playwright (preferably TypeScript or JavaScript).
• Solid understanding of software testing concepts and SDLC/STLC.
• Practical knowledge of CI/CD tools, version control (Git), and test management tools (JIRA, TestRail, etc.).
• Experience in API automation (Postman, RestAssured, Playwright API, etc.) is a plus.
• Good understanding of XPath, CSS Selectors, and debugging web elements.
• Working knowledge of Node.js, NPM/Yarn.

• Strong Digital Data Operations Profile
• Mandatory (Experience 1) – Must have 6+ YOE in Marketing tech operation/digital operations
• Mandatory (Experience 2) - Must have 2+ YOE using Datadog for setup, real-time monitoring and implementation for web pages
• Mandatory ((Experience 3) – Must have experience in incident management processes, including defining SLAs and triaging incident for the marketing universe
• Mandatory (Experience 4) - Must have experience in Real User Monitoring (RUM) across all marketing pages to capture data on performance (page load times, web-vitals), user behavior (heatmaps, device types, geography), and experience quality
• Mandatory (Experience 5) - Must have experience in developing and maintaining dashboards (using PowerBI, Tableau, or similar tools) to visualize incident trends, SLA adherence, and usage metrics from both synthetic and real user monitoring.
• Mandatory Note: Avoid Candidates from Hyderabad (native)

Preferred

• Preferred (Skills 1) – Experience in creatig dashboards with tools like Power BI or Tableau or strong aptitude and willingness to learn these tools as part of the role.
• Preferred (Skills 2) – Experience Adobe Analytics
• Preferred (Skills 3) – ITIL Knowledge/Certification

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.