Content Writer

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Role : AIML Engineer

Location : Madurai

Experience : 5 to 10 Yrs

Mandatory Skills : AIML, Python, SQL, ML Models, PyTorch, Pandas, Docker, AWS

Language: Python

DBs : SQL

Core Libraries:

Time Series & Forecasting: pmdarima, statsmodels, Prophet, GluonTS, NeuralProphet

SOTA ML : ML Models, Boosting & Ensemble models etc.

Explainability : Shap / Lime

Required skills:

• Deep Learning: PyTorch, PyTorch Forecasting,
• Data Processing: Pandas, NumPy, Polars (optional), PySpark
• Hyperparameter Tuning: Optuna, Amazon SageMaker Automatic Model Tuning
• Deployment & MLOps: Batch & Realtime with API endpoints, MLFlow
• Serving: TorchServe, Sagemaker endpoints / batch
• Containerization: Docker
• Orchestration & Pipelines: AWS Step Functions, AWS SageMaker Pipelines

AWS Services:

• SageMaker (Training, Inference, Tuning)
• S3 (Data Storage)
• CloudWatch (Monitoring)
• Lambda (Trigger-based Inference)
• ECR, ECS or Fargate (Container Hosting)

• Strong UI architecture and design skills and keen business sense.
•  Excellent front end/UI skills (JS, HTML, Angular) skills.
• Good knowledge of nodeJS.
• Good knowhow of server-side technologies, exposure to databases.
• Good exposure to configuration management, testing, deployment.
• Deep knowhow of data structures, algorithms.
• Hands on development across technologies.

About us

Nuclei is a fintech SaaS startup working already with over 18+ large enterprise clients across Asia in just a span of over 5 years.

Why are we building Nuclei?

Before we started Nuclei, we listed down a few guiding principles. These were essentially our learning from the previous startups/companies:

1. Think big, think global, and not limit ourselves only to India.
2. Build a company. We wanted to be sustainable from day 1 and build a profitable business. This does not mean that we compromise on growth, but we most definitely avoid unsustainable growth.
3. Build for the long term, not flip it in a few years.
4. And most importantly, we wanted to change the perception about India, from being a back-office/outsourcing destination, to a product destination.

All the above points came together to form Nuclei's vision - "To build a well-respected global product company. "At Nuclei, we are building innovative products that enable enterprises to increase customer engagement & build deeper relationships while transforming into a "Super-app".

Nuclei is currently undergoing expansion across Asia, SEA & MEA

Responsibilities

• Designs and builds the iOS application as per the specifications provided by the Product and Design team.
• Can take ownership and ensure delivery while concreting requirements with different stakeholders.
• Solve and articulate complex problems with application design, development, and user experiences.
• Troubleshoot and debug applications. Writes unit tests and do functional and non-functional testing.
• Ships feature in fast moving agile sprints.
• Work on bug fixing and improving the application performance.
• Communicate effectively with team members and across teams and collaborate with team leads, server and infrastructure team members to build the best industry standard software.
• Mentor junior engineers.
• Collaborate with third party vendors to integrate functional components.

Requirements

• Software Developer with at least 5+ years of experience in building apps for the iOS platform.
• Knowledge of Data Structure and Algorithms
• Experience in releasing apps to the App Store.
• Good understanding of Swift and Objective-C.
• Must have developed apps using Swift and Objective C interoperability.
• Experience in following best Coding, Security, Unit testing and Documentation standards and practices.
• Experience with performance and memory tuning with tools Instruments
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Expertise in iPhone SDK, Cocoa touch frameworks UIKit, Foundation, Core Data, Core Graphics, Core Animation, Core Location, Push Notification.
• Strong UX/UI design exposure and experience in making apps work with pixel perfect interfaces.
• Good understanding of iOS application architecture and design patterns.
• Understands OS level APIs and implementation for iOS.
• Good understanding of memory management, network communication, concurrency and multi-threading in iOS.
• Understanding of complete application development, continuous integration & testing and app distribution infrastructure.
• Experience in code versioning tools such as Git.
• Experience working in an agile way.

Good To Have

• Good understanding of WebApps/PWAs.
• Experience building custom mobile frameworks and libraries.
• Preferred to have knowledge on languages like HTML5, CSS and JavaScript.
• Past experience of working with SwiftUI.
• Good understanding of RXSwift or Combine framework.
• gRPC framework and protocol buffer data format.

Our Culture and policies we believe in and live by at Nuclei

• Profitable company with a team-first culture
• Everyone is encouraged to take decisions and lead. Complete freedom with responsibility.
• 25% team ownership - Buybacks every 6 months from profit pool
• Work from anywhere - Goa or Bali or Ladakh - Permanently remote
• Unlimited leaves - There is no leave policy at Nuclei.
• 4.5 days working. Friday 2nd halves are focused on learning and development
• What we do is a part of work - Book club, Hackathons, Chess club, Expert talks, etc. To explore opportunities to evolve ourselves as an individual and team.

• Develop and maintain server-side logic using Node.js, JavaScript, and Python.
• Collaborate with front-end developers, designers, and product managers to create scalable and responsive web applications.
• Design and implement APIs and web services to facilitate seamless integration with other systems.
• Optimize applications for maximum speed, scalability, and reliability.
• Identify and troubleshoot performance bottlenecks and implement effective solutions.
• Ensure the security and data protection of the backend systems.
• Write efficient and reusable code, following industry best practices and coding standards.
• Conduct code reviews and provide constructive feedback to improve code quality.
• Stay up-to-date with the latest industry trends and technologies to drive continuous improvement.
• Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.