Overseeing all technology operations including Software, Networking,
Hardware and Security along with evaluating them according to
established goals.
• Devising and establishing IT policies and systems to support the
implementation of strategies set by upper management with plans for
redundancy, zero to no downtime and constantly improving business operations
and processes
• Analyzing the business requirements of all departments to determine their
technology needs.
• IT Head manage and supervise an organization's technical operations which
includes overseeing IT department employees and ensuring all technology.
systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, able
to prepare Wire frame design & Architecture, able to design and describe
SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with
organizational objectives.
• Liaising with other departments to determine and address their IT needs and
requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for
improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
IT AVP Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management
(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS
365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication
technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects
to completion for Websites (js/node/react/shopify/wordpress etc) and application
development
• Use of low code/no node application development in MS platforms would be
desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills.