Content Writer

Job Responsibilities:

• Experience selling IT / software services and consulting services to US market.
• Lead Generation penetrate and establish initial contact and gather information.
• Ability to identify the decision maker and be comfortable calling and dealing with both business and technical executives and managers.
• Proven experience in delivering sales growth via targeting new verticals, sourcing contacts, developing messaging and delivering structured sales campaigns.
• Possess high energy and enthusiasm, and the ability to maintain consistent levels of activity to achieve calling and lead generation quotas.
• Possess professional business telephone communication skills, and excellent verbal, written and interpersonal communication skills.
• Willingness to work in US time zone.
• Meet or exceed targets for both prospecting and generating qualified leads.
• Be self-motivated, and have the ability to organize and prioritize work independently with minimal supervision.

Location: Bangalore-HSR Layout (Onsite)

Work Timing: US Shift (5:30 PM IST – 2:30 AM IST)

Mandatory Skills: IT product/Services sales experience for the US market.

Python is a high-level, general-purpose programming language. Its design philosophy emphasizes code readability with the use of significant indentation. Python is dynamically type-checked and garbage-collected.

What we offer: 

• A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
• An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
• Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.

Your role/responsibilities:

• Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
• Build effective processes to handle escalations ensuring a high level of customer satisfaction.
• Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
• Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
• Leadership experience in process improvement and programme management experience in startups is a plus
• Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
• Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

Skills/Qualifications (good to have):

• Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
• Proficient in Office Suite and Lead Management Software & project management skills
• Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
• Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
• Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
• Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
• Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
• Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

• You are a driven and curious person with the aptitude and agility to learn. 
• You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
• You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
• You don’t settle with what-is, you constantly strive for excellence.
• You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
• You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.

Head of Creator Community (Remote)

Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.

Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.

Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention

Required Skills :

4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work

About the role:

What we are looking for? 

• Strong proficiency in MySQL database administration, migrations /up-gradation, patching, cloning, capacity planning, designing and automation of database tasks.
• Good experience with latest versions of the database
• In-depth experience configuring database replication on multiple versions
• Strong experience in Monitoring, DB Performance Tuning, DB Availability, DR, Security, Storage
• Analyzes and provides recommendations to optimize database for improved performance, manageability and scalability
• Expertise in enterprise backups, recovery and performing point in-time recovery Experience in deploying and integrating PMM tools
• Experience in data partitioning and encryption
• Knowledge of de-facto standards and best practices in MySQL and MongoDB
• Proficient in writing and optimizing SQL statements and Knowledge of MySQL features, such as its event scheduler
• Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc.
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Proficient understanding of code versioning tools such as Git / Mercurial / SVN

• 2+ years of experience with Node.js
• Expertise in Typescript, AWS, Firebase, MongoDB, and Express

You will be bringing:

• Hands-on experience in writing applications using Node.js (including Socket.io and Express or similar)
• Excellent knowledge of a few of the available databases such as MySQL, MongoDB, etc.
• Proficiency in application deployment on Linux or Ubuntu environments
• Proficiency in JavaScript languages like React and/or Angular, along with a comprehensive experience in open-source frameworks
• Experience in server-client architecture project(s)
• Ability to prioritize in a chaotic and ambiguous environment
• An open, growth mindset when giving and receiving feedback