Job Description:
• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.
• Interact with senior stakeholders to elicit thought leadership ideas and create content based on the same.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.
Skills & Experience:
• Technical background is a real plus.
• Proven working experience in technical writing of software documentation.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Possesses excellent written skills in English to be able to communicate clearly and concisely with a keen eye for document design.
• Good working knowledge of MS Office applications.
• Self-starter and ability to work independently.
• Flexible/adaptable with ability to set and manage multiple priorities.
• Excellent written and oral communication skills.
• Experience : 2 to 5+ years of experience.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.
• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.
Key Responsibilities:
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Build and maintain business and technical documentation.
• Communicate information and ideas clearly, and concisely, in writing.
• Perform quality checks on other deliverables and ensure the quality of own work before publishing.
• Publish documentation in correspondence with established guidelines.
• Create User Journeys for TeleCMI Products.

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Senior Service Engineer- Commissioning
JOB SUMMARY
Commissioning of IPMS system at Project Sites (Shipyards) by conducting successful Harbour and Sea Acceptance tests. Facilitate handover of system to customer after successful commissioning. Daily reporting to Project Manager to plan day to day/weekly commissioning activities. Report issues if any to Engineering and implement suggested resolution. Support Customer Documentation preparation activity. Create "Lessons Learnt" while commissioning to support Knowledge Management. Impart basic hands on training to customer to operate / maintain the IPMS if called for.
JOB PROFILE
DEPARTMENT-Commissioning
JOB TITLE- Senior Service Engineer Commissioning
REPORTING TO-Site Manager / Project Manager
BASED
Navi Mumbai (involves extensive travelling to overseas/domestic sites)
JOB PURPOSE
Responsible for the testing and commissioning of Alarm & Monitoring Systems, and Integrated Platform Management Systems (IPMS) either at customer’s premises or at shipyards worldwide.
KEY RESPONSIBILITIES
· Commissioning and final handover of IPMS project sites in line with project timelines
· Responsible for time, quality, scope, and site expenses
· Installation support, Commissioning and troubleshooting of IPMS hardware.
· Facilitate / Perform / drive Harbour Acceptance Test / Sea Trials in accordance to defined Documented Test Procedures
· Change management (Engineering) at site
· Stakeholder communication and management (internal – Operations, Engineering teams, HSE and other functions | External – Customer and Third-Party equipment suppliers at site)
· Site Issue tracking and Management reporting
· Documenting Lessons Learnt at site - Process adherence and suggest/implement improvements to take care of lessons learnt
QUALIFICATIONS & EXPERIENCE
Degree / Diploma in either Electronic Engineering or Electrical & Electronics Engineering, ideally with a minimum of 5 years’ experience in a relevant control and automation industry
Essential Skills & Experience
In depth knowledge of:
o PLC and Scada based software packages and environment
o Analogue / digital monitoring and control systems and associated I/O hardware.
o Interfacing to third party equipment with serial communications
o Sensors and sensor technology.
o Structured programming languages.
o P&ID drawings
· Competent in computer technology and Ethernet networks.
· Prepared for extensive worldwide travel to any country for extended periods
· Prepared to work on site aboard a variety of marine vessels, afloat and in shipyards.
· Ability to work well within a team whilst at the same time demonstrating initiative and the ability to work without supervision
· Experience of ship and marine systems e.g. power and propulsion control, chart systems, radar or communications, is a distinct advantage.
· Excellent interpersonal skills – able to communicate well (via email and telephone) with customers.
· Solid problem solving, decision making and analytical capabilities.
· Good planning & organizing skills
· Desirable Skills & Experience
· Competent in computer technology and Ethernet network experience.
· Experience of industrial communication protocols e.g. Modbus, Canbus & Profibus.
· Experience of PLC programming using IEC 61131-3 programming languages
· Experience of Allen Bradley, Mitsubishi and Wago PLCs etc
· Marine experience of ship systems including automation, power, propulsion, navigation and communications
· Focus and thoroughness
· The capacity to be influential and amenable
· Professionalism and cordiality
· The capacity to adequately handle work stress
· The capacity to meet deadlines
· Solid problem solving, decision making and analytical capabilities
· Ensuring Safe working condition and safety at site
Must-Haves
QUALIFICATIONS & EXPERIENCE
Degree / Diploma in either Electronic Engineering or Electrical & Electronics Engineering, ideally with a minimum of 5 years’ experience in a relevant control and automation industry
Essential Skills & Experience
Must have skills
• Onsite commissioning
• PLC, SCADA
• Marine domain
Nice to Haves
Good to have skills
• IPMS
• VME
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Who You Are
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications
What You’ll Do:
- Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
- Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
What You’ll Bring
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Bachelor’s degree or equivalent experience
- 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
- 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
- Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
- Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
- Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
- Strong analytical, process-building, and program management skills (KPI and SOP ownership).
- Demonstrated data driven approach to problem solving.
- Track record of coaching, mentoring, and empowering high-performance teams
- Excellent communication, collaboration, presentation and time-management skills
- Proactive and inquisitive; not hesitant to seek clarification.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
What you'll do?
- This is a hands-on leadership role. As the design lead, we expect you to take the lead design role on key projects as well as delegating and managing the entire design team.
- Provide guidance and support for a team of 5-6+ designers. Direct and inspire teams to create consistent and cohesive design work across a diverse range of clients.
- You'll lead and earn the trust of clients at all levels by displaying credibility in your professional capacity, an unbiased perspective and unique take on their business challenges, a passion for their brand and their customers, and an uncompromising commitment to their success.
- Demonstrate fearlessness in the face of the unknown and a desire to bring order to the world through design inquiry. While working on several projects, you’ll also conceptualize and collaborate with internal teams on marketing ideas and experiences.
- Your expertise in design will help lead clients, team members and peers to think about ways that solve business challenges while meeting brand and customer needs.
What you have:
- Experience | 5-10 years of experience in an agency or design studio,
- Body of Work | Portfolio featuring a wide range of creative work that displays mastery of your skills, ideas and execution. Expertise in the formal elements of visual design, including typography, colour, layout, balance, proportion, rhythm, emphasis, and unity.
- Proficiency in Adobe Creative Cloud and MS Office. UI/UX experience is a bonus.
- Proven design-led conceptual and campaign experience; demonstrated success working on integrated campaigns that include digital, social, and/or emerging media.
- Experience working across multiple parallel work streams and within a flexible and agile environment.
- Ability to assess work, delegate tasks, hire resources and manage the team output effectively.
We are looking for self-driven individuals with great problem solving and customer service skills to fill Associate positions within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within the Stockal platform. Must be well versed in Excel.
Responsibilities:
Direct interaction with clients globally to resolve technical and non-technical related queries.
Assist clients to comply and complete onboarding on the Stockal Platform.
Respond to client requests- inbound, outbound, chat, email.
Requirements:
University graduate preferred.
Customer services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired.
Previous experience working with financial services and products preferred.
Excellent interpersonal, written and verbal communication skills.
Teamwork.
Customer service and satisfaction are key priorities for the firm.
Candidates must be aware of the impact of their actions on internal and external clients.
Flexible working in shifts.
Hello
Job Description
Requirements
Benefits
- Developing front-end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
Full Stack Developer Requirements :
- Degree in computer science.
- Strong organizational and project management skills.
- Proficiency in fundamental front-end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, Reactjs, Nodejs, and Amber.
- Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net.
- Familiarity with database technology such as MySQL, Oracle, and MongoDB.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail
- Looking for an Immediate joiner
Here is your chance to work with a global teaching and evaluation program, where you will BE developing web-apps that make a difference to the users.
Our client is an online education and assessment platform founded by a group of teachers, technologists, and parents who got together to create a system that can help their own children. Their primary aim in creating this system was to provide a service that could help students hone their understanding of mathematics. What they offer today is an assessment infrastructure that focuses on helping a child understand the various aspects (categorized by class and topics) that are relevant to their age. The company currently provides the ability to generate unlimited questions for various grades and provide solutions to best solve these questions The assessments can be done online or can be printed out and will provide a holistic picture of a child is faring.
What you will do:
- Producing highly cohesive, simple, and soulful user experiences while maintaining zero distance with the users
- Delivering thoughtful and impactful products and services
- Solving complex design problems at all levels – from information architecture to interaction design to prototyping and high-fidelity mockups
- Collaborating, and thinking conceptually and strategically about design
Desired Candidate Profile
What you need to have:- Bachelor’s degree in human-computer interaction or Design or Fine Art or Architecture or Engineering or IT technical discipline or in place of 2+ years of internship or 1+ years of industry design experience
- Excellent communication, presentation and organizational skills
- Superlative visual design skills, excellent problem solving skills, and the ability to work well in a collaborative team environment
- Understanding of technical constraints, user goals and business requirements that shape a product
- Ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
- Proficiency with Figma or Sketch with an understanding of rapid prototyping platforms such as Invision or Principle
- Experience working within and contributing to a structured design system
- Strong organizational skills and an attention to detail
- Additional proficiency and experience in any of the following skills: information visualization, illustration, motion graphics and animation, video, are not a requirement, but a plus
- Expertise in modern research tools such as Dscout, Qualtrics, UserTesting and/or UserZoom
- User Research experience in a complex space such as enterprise, education or other business/consumer tools and applications
Tradeplus - Online Brand of Navia Markets Ltd.- Navia Markets Limited is a financial services company established in the year 1983. It is widely known by its online brand Tradeplus and one of the fastest-growing discount broker in India. - Transparency, Technology and Timely service are our guiding principles. We understand that people do business with people they trust and understand. - We build trust among the customers by empowering our employees. We enrich the employees to work efficiently and smartly. Our company has received NSDL Star Performance Award for the years 2013, 2015, 2016, 2017 & 2018.
DUTIES & RESPONSIBILITIES:
- Ensure that smooth functioning for the Operations department consists of the trade process, settlement of funds and securities, IPO and Mutual Fund back end processes.
- Prepare various reports required for regulatory compliance and submit within the time limit for NSE, BSE, MCX and SEE etc.
- Handle internal, external and regulatory audits- Supervises/leads/coaches Operations staff wherever needed.
- Study the various regulatory circulars and plan for effective implementation with the guidance of HOD for compliance.
- Ensure to send various communications to the clients on a daily, monthly and quarterly basis within TAT after completing the trade and settlement process.
- Settle the funds and securities to the client on a timely manner as stipulated by the regulator and the policies of the company.
WORK EXPERIENCE AND QUALIFICATIONS :
PREFERRED EDUCATION REQUIREMENT:
Masters in Finance or CA / ICWA / ACS Intermediate
REQUIRED SOFT SKILLS :
- Set high standards for self and other team members.
- Foster an enabling environment where ideas are allowed to put to practice.
- Meet deadlines on assignments, juggle multiple tasks.
- Commitment to goals & Values
- Acts as a Team Player collaborate & support Colleagues / Peers within the department and across the company while still being able to work independently when needed.
REQUIRED BEHAVIORAL SKILLS :
- Excellent knowledge of Banking, Stock Broking business operations attained through a minimum of 5 years of work experience.
- Excellent Written & Verbal communication skills.- Proficiency in MS office especially with V- lookup & Pivot tools of Excel.
- Excellent time management and organizational skills.
- Have great attention to detail.
Ebullient Gaming India is India’s biggest network of gaming generating 250 Million+ Views per month for gaming content. It is powered by a Talent management agency, an Online Publication, an Event arm and a creative agency that works with the best brands and gaming talent of the country.
Ebullient is hiring for a Full Stack Mobile Developer to build and maintain their technology platform.
Who Should Apply?
- Passionate about building new things from scratch
- Good with managing and organising work amongst the team to get the job done
- Excellent in hiring a team for new projects and retaining good talents to build an in-house team
- Will to learn from the mentors and kind to share the experience with the mentees
Why Will I Apply?
- I will have Experience to be a part of a brand journey from scratch
- I will have freedom to fail in pursuit of disruption
- I will work and compete with the brightest minds in the category
- I will enjoy the pressure and perks of higher hierarchy
What are your Roles and Responsibilities?
- Ability to handle the entire lifecycle of a mobile application which involves client/server side coding, infrastructure deployment and management on cloud, and publishing application on Google Play Store and Apple App Store
- Work collaboratively with subject matter experts to translate complex industry-specific problems into a working software
- Ability to build and maintain high performing systems at scale
- Eventually, take ownership of the product and lead an entire team of engineers
What are the must-haves for the job?
- Bachelor’s Degree in Computer Science or relevant work experience
- Understanding of programming paradigms
- Proficient in JavaScript and some of its frameworks, including React
- Proficient in building mobile applications using React Native
- Hands-on with at least one of the server-side languages, framework or runtime such as Golang, Nodejs, Python, Java or .Net
- Familiarity with database concepts and technologies
- Hands-on with at least one of the NoSql databases such as Mongo DB, Elastic Search or Cassandra
- Understanding of micro services architecture and inter-service communication using REST and RPC APIs
- Familiarity with cloud service technologies with a provider such as AWS, Azure or GCP
- Understanding of scalable design patterns
- Familiarity with CI/CD pipeline
Experience: 2-7 years
Salary: According to Eligibility
Location: Delhi NCR
Contact Person: Neelam
Interested candidate send updated resume( neelam @ egiplay . com)









