Content Creator

1. Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time.
   
2. Leave policy - Take a leave whenever for whatever reason you want. You don't need to explain yourself to us
   
3. Health insurance for you and your family

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Responsibilities:

● Collaborate, brainstorm, and execute on a wide range of projects including website assets, advertising assets, presentations, and more for Zemoso and Zemoso’s clients

● Bring concepts, content to life with out-of-the-box thinking and a perspective on the latest trends

● Present design-led ideas for visual storytelling for all digital channels

● Create and maintain the Zemoso design brand guide

● Translate asks from design leadership and marketing stakeholders into a creative brief by course-correcting early

● Work collaboratively, cohesively with multiple stakeholders, on multiple projects simultaneously

● Complete basic animation work

● Create and maintain the marketing design database

Must-haves:

● Experience working with Adobe Suite and Figma [Essential]

● Expert at rough paper sketching to translate concepts into rough outlines

● An ability to pick up new illustration techniques and trends quickly

● 1+ years experience (professional) working at an agency on B2B clients

● A shareable, strong portfolio of work as a marketing/sales graphic designer

● Excellent communication skills

● Organizational and time-management skills for meeting deadlines in a fast-paced environment

● Work in the U.K. time-shift to ensure sufficient overlap with U.S. and U.K. leadership teams

● Ability to work with agile sprints

Benefits:

● Competitive salary

● Work from anywhere in India

● Learning and gaining experience rapidly

● Reimbursement for basic work-from-home setup

● Insurance (including a top-up insurance for COVID)

Key Skills Required:

·         You will be part of the DevOps engineering team, configuring project environments, troubleshooting integration issues in different systems also be involved in building new features for next generation of cloud recovery services and managed services. 

·         You will directly guide the technical strategy for our clients and build out a new capability within the company for DevOps to improve our business relevance for customers. 

·         You will be coordinating with Cloud and Data team for their requirements and verify the configurations required for each production server and come with Scalable solutions.

·         You will be responsible to review infrastructure and configuration of micro services and packaging and deployment of application

To be the right fit, you'll need:

·         Expert in Cloud Services like AWS.

·         Experience in Terraform Scripting.

·         Experience in container technology like Docker and orchestration like Kubernetes.

·         Good knowledge of frameworks such as Jenkins, CI/CD pipeline, Bamboo Etc.

·         Experience with various version control system like GIT, build tools (Mavan, ANT, Gradle ) and cloud automation tools (Chef, Puppet, Ansible)

Job Synapsis

Are you a passionate person who is willing to thrive in the field of Human Resources in a Product based company? Are you an avid learner who just wants to excel in the role as an HR? We believe you are the right choice of talent we are looking for.

To us, smooth operational activities is key theme for thriving business. It implies that HR Operations duties will involve managing employee activities such as employee relations, Training & development, employee engagement, grievance’s, Performance Appraisals etc.

 Responsibilities

• Monitor internal HR systems and databases
• Act as a consultant to managers and staff regarding policies and procedures
• Address employees’ queries on issues related to compensation and all other relevant topics
• Prepare employees for assignments by establishing and conducting orientation and training programs
• To conduct timely various employee engagement activities
• Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors
• Asses and maintain employee benefits programs and inform employees of the same
• Complete HR operational requirements by scheduling and assigning employees; following up on work results & nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance & timely feedback
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management.
• Manage employee benefits, including broker/ vendor relationships, enrolment, claims resolution, and general employee inquiries
• Manage the employee onboarding and offboarding processes to enhance new and departing employee experience
• Recommend new approaches, policies and procedures
• Act as the primary HR point of contact for all ISO & Internal audits and work with internal teams and manage HR compliance documentation, process and audits
• Other duties as assigned.

What we are looking for…

• Fresher to 1 years of related HR operation’s experience required, with prior experience with product based or startup will be plus.
• People oriented and results driven.
• Strong communication skills.
• Knowledge of any HRMS.
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labour law and HR best practice.
• Degree in Human Resources or related field

Kutumb is the first and largest communities platform for Bharat. We are growing at an exponential trajectory. More than 1 Crore users use Kutumb to connect with their community. We are backed by world-class VCs and angel investors. We are growing and looking for exceptional Backend Developers to join our Engineering team.

More on this here - https://kutumbapp.com/why-join-us">https://kutumbapp.com/why-join-us.html

Core Responsibilities:

• Design and develop real-time, resillient and high availabilty systems
• Architect and Build Microservices
• Iterating and building experiments
• Will be working with Node.js, Go, MySQL and Redis

You are the right fit if you have:

• Strong systems, architecture and database fundamentals
• Build from scratch and be a good decision maker
• The Ownership skills and can own the problems end to end
• The Zeal and willingness to put in extra efforts to build a product which will be used by millions of users, and most importantly
• The ability to find the solution to any problem and get things done

What we offer:

• High pace of learning
• Opportunity to build the product from scratch
• High autonomy and ownership
• A great and ambitious team to work with
• Opportunity to work on something that really matters
• Top of the class market salary and meaningful ESOP ownership

All Time Design is looking for Business Development Manager. The ideal candidate will have a track record of new business pipeline generation over the phone within an Enterprise capacity and the ability to close opportunities directly.

Job responsibilities include but are not limited to:

• Growing revenue via prospecting, qualifying, selling, and closing client accounts
•   Meeting Quarterly & Annual Revenue Targets
•   Managing perspective client relationships through all phases of the sales cycle
•   Providing a consultative solutions sales process to prospects
•   Conducting one-on-one and group sales presentations
•   Calling to establish new opportunities
•   Tracking customer information, forecasts, and reports
•   Developing and maintaining prospect and customer lists based on strategic marketing data and other sources for sales leads

Requirements:

• Must have experience in SaaS/ Tech/ IT companies.
•  2+ years of sales experience focused on growing existing business or new business
•   Large account management or project management experience
•  Proven track record for closing large and mid-size companies
•  Ability to adapt, overcome objections, and learn complex solutions
•   Strong time management skills
•  Create new business opportunities through in-depth conversations and relationship building
•  Proven track record of growing business from an established client base
•  Strong time management skills
•  Consistent and documented track record for achieving monthly/quarterly/annual target metrics
• Strong oral and written communication skills are a must
•   Ability to work in a fast-paced, team environment with revenue deadlines
•  Working knowledge of computer applications such as Microsoft Office
•   Must have knowledge of CRM

•  Past experience working with chatbots.
• Post-academic, real world experience in bring public-facing production projects to completion
• Improve dialog flow to handle those recurring questions / develop new actions

• Help with handling of multilingual support

- Notice Period : 0 to 30 Days
- Experience - 7+ Year's 
- Work from home till pandemic

Hopscotch Health is hiring!
Role: Senior Unity Developer
Years of Experience: 5+ years
Location: Mumbai/Remote

Please read the Job description 

About the role: We are looking for an experienced 5+years game developer for a new suite of mobile video games. You should be able to lead both the technical and design effort for the creation of the game. You should be very skilled with Unity3D and C#. You should also have the ability to generate and refine fun game mechanics that fit the company’s general product requirements. As a lead you should be able to work with Art, Marketing, Production, and Engineering staff to efficiently deliver the best games while meeting the goals and requirements of each of those teams.

Job Description:

Key responsibilities:

• Code and develop new & existing games and features such as gameplay, APIs, prototypes, implementation of SDKs, etc.
• Inspire technical solutions while spearheading multiple games.
• Review code and design decisions with teammates and propose changes and improvements to promote scalable, reliable and maintainable technologies for our gaming platforms.
• Create online games and interface with the backend using Firebase
• Promote code maintainability, extensibility, and reusability across all mobile devices.
• Provide feedback to help shape the final product of our games in terms of gameplay and user experience.
• Monitor the technical performance of games including server code performance, server-client communication issues, bugs, and crashes.
• Demonstrated ability to work well with Art, Marketing, Production, and Engineering staff to efficiently deliver the best games while meeting the goals and requirements of each of those teams.
• Ability to generate and refine fun game mechanics and themes.
• Commitment to quality on time execution.
• Strong written and verbal English communication skills essential.
• Write clear and concise game design documents.
• Drive prototyping, mechanics, pacing, tuning, tutorial, usability, level ramp, story, meta-structure, aesthetics, and creative vision of projects assigned to you.
• Use a metrics-driven approach to game design, learning from users, as you drive retention, virality and monetization into the game’s design.

Industry

• Health, Wellness & Fitness

Application Deadline: 18/10/2021

Job Type: Full-time