Consultant - VBCS

Job Summary

We are looking for an organized and detail-oriented Operations & Project Coordination Executive to support cross-functional projects, manage operational workflows, maintain shared resources, and ensure timely execution of business tasks.

Key Responsibilities

• Coordinate with multiple teams to ensure smooth project execution
• Track action items, timelines, and deliverables across departments
• Create and maintain trackers, tables, process flows, and reports
• Support process documentation, SOP updates, and training material enhancements
• Manage shared drives (SharePoint/Google Drive) and maintain file organization
• Ensure operational tasks are followed up and completed on time

Required Skills

·      Strong organizational and coordination abilities

·      High attention to detail and process discipline

·      Proficiency in MS Office is a must

·      Ability to design tables, trackers, process flows, and structured documentation

·      Clear written and verbal communication

·      Ability to work cross-functionally with multiple teams

·      Comfortable managing timelines, tasks, and shared resources

Preferred Profile

·      Experience in operations, project coordination, business support, or program management

·      Prior experience in corporate operations, consulting support, or business teams is a plus

·      Freshers with strong organizational skills may also be considered

Job Purpose:

The HR Business Partner will act as a strategic advisor to business leaders, aligning HR initiatives with business goals. The role involves driving employee engagement, performance management, talent development, organizational effectiveness, and change management within the assigned business unit.

Key Responsibilities:

1.   Strategic HR Partnership

·        Act as the single point of contact for the leadership team and employees in the assigned business unit.

·        Understand business goals and develop HR strategies to support growth and performance.

·        Translate business needs into HR solutions, and proactively provide data-driven insights.

2.   Talent Management

·        Support workforce planning, succession planning, and internal mobility.

·        Identify talent gaps and build plans to bridge them through development or recruitment.

·        Manage end-to-end performance management cycle: goal setting, mid-year and annual reviews, and feedback sessions.

3.   Employee Relations & Engagement

·        Build a strong employee connect and proactively resolve grievances, concerns, or conflicts.

·        Design and execute employee engagement initiatives to drive motivation and retention.

·        Act as a custodian of company culture and core values.

4.   HR Operations & Compliance

·        Ensure HR policies and processes are implemented and followed consistently.

·        Ensure compliance with labor laws and internal audit requirements.

·        Partner with HR CoEs (TA, L&D, C&B, etc.) to ensure efficient execution of HR programs.

5.   Data & Analytics

·        Use HR analytics to monitor key metrics like attrition, absenteeism, engagement, etc.

·        Provide actionable insights to business and HR leadership.

Qualifications & Skills:

·        MBA/PGDM in HR from a reputed institute.

·        2–10 years of experience as an HRBP or in a similar HR Generalist role.

·        Strong knowledge of labor laws and HR best practices.

·        Excellent interpersonal, communication, and stakeholder management skills.

·        Analytical and problem-solving mindset.

·        Ability to influence leadership and drive change initiatives.

Key Responsibilities:

Project Planning & Coordination:

• Develop detailed project plans for product procurement and delivery of material to jobsite.

• Coordinate with internal teams (design, procurement, logistics, finance, etc.) and external vendors.

• Oversee multiple supply chain projects simultaneously, ensuring timelines and budgets are met.

Client & Stakeholder Communication:

• Serve as the main point of contact for hospitality clients throughout the project lifecycle.

• Provide regular updates to stakeholders on progress, risks, and milestones. Vendor & Supplier Management:

• Collaborate with approved vendors to ensure timely production and quality compliance.

• Evaluate supplier performance and support procurement team in sourcing decisions.

Logistics & Delivery:

• Manage the scheduling of shipments and delivery to hotels, resorts, or restaurant properties.

• Monitor and resolve any issues related to shipping, customs clearance, or last-mile delivery.

Quality Control & Compliance:

• Ensure products meet required quality and brand standards.

• Adhere to safety, sustainability, and compliance regulations relevant to hospitality supply. Budget Management:

• Track project costs and variances against budget forecasts.

• Support cost-saving initiatives and report financials as required.

Issuing Sales Orders and Purchase Orders:

• Coordinate with vendors and internal stakeholders to facilitate the issuance of sales orders and purchase orders for materials and services.

• Raising payment timely payment request. Excel Skills:

• Utilize advanced Excel skills to manage project data, track expenses, and generate reports for analysis.

• Prepare and share expediting reports and project related reports and share with the stake holders.

Bid Revisions:

• Coordinate bid revisions with vendors and internal stakeholders to ensure alignment with project requirements and budget constraints

• Prepare Change Orders and creating budget for same. Project Documentation & Close Out Report

• Maintain comprehensive documentation of project activities, including contracts, purchase orders, and correspondence with vendors.

• Prepare project close out reports.

Qualifications:

• Bachelor's degree in architecture, civil engineering, construction management, or a related field.

• 3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

• PMP certification or equivalent is a plus.

• Knowledge of FF&E, OS&E, or hospitality procurement preferred.

Skills & Competencies:

• Strong organizational and time management skills.

• Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

• Excellent communication and negotiation skills.

• Analytical and problem-solving abilities.

• Ability to manage multiple projects under tight deadlines.

Requirements:

1. Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

2. Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to interact effectively with internal teams and external vendors.

3. Interiors Experience: Previous experience in interior design projects, with a solid understanding of materials, finishes, and construction processes.

4. Estimation Experience: Proficiency in project estimation techniques, with the ability to accurately forecast costs and timelines.

5. Excel Skills: Advanced proficiency in Microsoft Excel, including functions, formulas, and data analysis tools.

6. Vendor Management: Demonstrated experience in coordinating with vendors, negotiating contracts, and resolving issues in a timely manner.

 2–4 years of experience in machinery manufacturing.

Required Skills:

 Strong negotiation and closing skills

 Commercial awareness and business acumen

 Excellent communication and presentation skills

 Ability to work independently and take ownership

 Target-oriented and revenue-focused approach

 Willingness to travel extensively (Domestic & International preferred)

Key Responsibilities:

 Generate new business opportunities and achieve assigned sales targets.

 Analyze customer requirements, market demand, and competitor activities.

 Conduct techno-commercial presentations and negotiations with clients.

 Manage the complete sales cycle from inquiry generation to order closure.

 Prepare detailed techno-commercial proposals and pricing strategies.

 Maintain strong customer relationships and ensure repeat business.

 Monitor customer satisfaction and resolve commercial or technical concerns.

 Coordinate with design, production, and service teams for smooth project execution.

 Travel for domestic and international client meetings, exhibitions, and trade shows.

 Maintain updated customer database and sales performance reports

About company

It is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.

With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

We became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together!

What’s the opportunity?

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
  • React
  • SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the https://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team">MTT(Meet The Team) videos on our LinkedIn.
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth: You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more!

Responsibilities:

Work with developers to design specific testing strategies for features being developed and look forward to automating them Create comprehensive test plans and execute them Support the development team in troubleshooting or addressing issues with applications and dev/test environments and do functional Cross-browser testing. Work in an agile team and adhere to agile best practices Maintain existing test frameworks/cases To use several testing techniques to track and address any discovered issues. To use tools (such as IDE, debugger, build tools, and source control) to assist with daily tasks. Work with counterparts/clients on established quality assurance measures and testing Standards for new applications, products, and enhancements to existing applications throughout their development/product lifecycles Work in close co-ordination with the dev team to include test cases in the existing CI/CD pipelines

Requirements:

Proven work experience in software quality assurance in a product based organisation. Strong knowledge of software QA methodologies, tools, and processes. Intermediate experience with automated testing tools. Keen eye for detail and a commitment to excellence. Be willing to help your teammates, share your knowledge with them, and learn from them. Be open to receiving constructive feedback and turning it into process improvements. Key Skills - Selenium, Maven, Test Automation (QA), puppeteer js Keen to work in a startup with a dynamic and fast-paced environment

About 4-5 years of total experience of recent full life cycle IT and non-IT recruitment, and some amount of HR and general administration experience such as coordinating, scheduling, tracking, collecting and organising documents, etc.

• Own the responsibility for talent acquisition (internal as well as Singapore-based), including job posting, collating applications, and tracking candidate status to closure
• Constantly look to find new ways of identifying/sourcing technical and recruitment talent
• Screen and shortlist candidates for interviewing.
• Prepare offer letters and stay in touch with upcoming joiners
• Help new joiners onboard, identify any required facilities, set them up on email, e-phones and intranet
• Track and close (or coordinate to close) support requests pertaining to HR, desktops, payroll, leave, etc.
• Assist the executive management in occasional administrative or organisational tasks as requested. These may include gathering and collating data, organising documents, etc.
• Attention to detail, an organised and systematic approach to working, and good oral and written communication skills are non-negotiable.
• Ability to maintain smooth professional working relationships with employees, other internal and external support roles, vendors, etc.
• A passion for getting things right, getting results, employment branding, selection, and quality of candidates and associates experience