Consultant - VBCS

Key Responsibilities:

1. SEO Strategy Development:

○ Design and execute advanced SEO strategies aligned with business goals.

○ Conduct comprehensive keyword research and competitor analysis.

○ Optimize content to improve rankings and drive organic traffic.

2. Technical SEO:

○ Conduct audits to identify and resolve technical SEO issues, such as crawl errors, page load

speed, and mobile usability.

○ Optimize site architecture, schema markup, and internal linking structures.

○ Work with developers to implement technical SEO recommendations.

3. Content Optimization:

○ Collaborate with the content team to produce high-quality, SEO-friendly content.

○ Ensure all content meets search engine guidelines and is optimized for target keywords.

○ Monitor content performance and recommend updates as needed.

4. Performance Monitoring and Reporting:

○ Track and analyze website performance metrics using tools like Google Analytics, Google

Search Console, and SEMrush.

○ Generate detailed reports on SEO performance and present actionable insights.

○ Monitor algorithm changes and adjust strategies accordingly.

5. Link Building & Outreach:

○ Develop and implement effective link-building strategies.

○ Build relationships with industry influencers and relevant websites for collaboration.

6. Stay Updated:

○ Keep abreast of the latest SEO trends, tools, and best practices.

○ Conduct training sessions to update the team on SEO developments.

Qualifications:

● Bachelor’s degree in Marketing, IT, Communications, or related field (preferred).

● Proven experience of 1 year in SEO, with a strong portfolio of successful projects.

● Deep understanding of search engine algorithms, ranking factors, and SEO tools

● Proficiency in technical SEO and content marketing.

● Excellent analytical, problem-solving, and project management skills.

● Strong written and verbal communication skills.

● Ability to work collaboratively with cross-functional teams.

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

We’re Hiring – Frontend Developer (3.js)

Location: Chennai

Experience: 0–1 Years

At Hexr Factory, we are always exploring the possibilities to bridge the physical and digital worlds. We design and build Metaverse and Digital Twin technologies for the future of industry and entertainment.

We are looking for a Frontend Developer (3.js) to join our team in Chennai. The role involves designing, building, and configuring applications to meet business and application requirements using React Three Fiber, JavaScript, HTML5, CSS, TypeScript, and ES6.

The ideal candidate will have experience working with Three.js, WebGL, and Canvas/CSS animations, along with knowledge of browser-based 3D rendering and 3D graphics. You should be comfortable collaborating with the design team to implement a clean, elegant user experience and be capable of building scalable, high-performance web applications.

Qualifications:

Bachelor’s or Master’s degree in Mathematics, Commerce, Computer Science, Electronics, Electrical, or Mechanical Engineering with a consistent high academic track record.

0–1 years of relevant experience.

Skills Required:

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

Experience using TypeScript to develop UI components with React and Angular.

Knowledge of 3D technologies such as WebGL and Three.js.

Basic understanding of 3D mathematics.

Familiarity with REST/JSON and Git.

Passion for new technology and innovation.

Ability to write clean, maintainable code.

Excellent verbal and written communication skills.

If you are passionate about technology, eager to learn, and excited about working on 3D applications and digital innovation, we’d love to hear from you.

Summary: 

You will play a crucial role in designing, implementing, and optimizing smart contracts and zero-knowledge proof (ZK) circuits using Solidity and Rust programming languages. You will work closely with our development team to build scalable and secure blockchain solutions that leverage zero-knowledge proofs for privacy and scalability enhancements. 

It is an amazing opportunity to work on cutting edge fintech Key 

Responsibilities:

• Design, develop, and deploy smart contracts on Ethereum and other blockchain platforms using Solidity. 
• Implement zero-knowledge proof circuits and protocols in Rust for privacy-preserving and scalable blockchain applications. 
• Collaborate with the research team to explore and implement cutting-edge cryptographic techniques for zero-knowledge proofs. 
• Optimize smart contracts and zero-knowledge proof circuits for performance, scalability, and security. 
• Conduct code reviews and provide constructive feedback to ensure the quality and robustness of the codebase. 
• Stay updated with the latest advancements in blockchain technology, zero-knowledge proofs, and decentralized finance (DeFi). 
• Work closely with cross-functional teams including software engineers, and product managers to deliver high-quality blockchain solutions. 
• Contribute to the development of technical documentation, including specifications, architecture diagrams, and developer guides.

• Business Development:
• Identify and pursue new sales opportunities through various channels, including networking, cold calling, and attending industry events.
• Develop and execute strategic plans to achieve sales targets and expand market presence.
• Client Management:
• Build and maintain strong relationships with clients and prospects to understand their needs and provide tailored solutions.
• Conduct presentations and demonstrations of software or services to potential clients.
• Sales Strategy:
• Develop and implement effective sales strategies and tactics to drive revenue growth.
• Analyse market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly.

• Sales Reporting:
• Track and report on sales performance, including key metrics such as sales volume, conversion rates, and customer acquisition.
• Prepare and present regular sales reports to management.
• Customer Service:
• Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Follow up with clients to ensure successful implementation and continued satisfaction with products or services.
• Collaboration:
• Work closely with the marketing team to develop and execute promotional campaigns and materials.
• Coordinate with other departments to ensure seamless delivery of products or services to clients.

Qualifications:

• Education:
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Experience:
• Fresher and experience in a sales role.
• Demonstrated track record of achieving or exceeding sales targets.
• Skills:
• Strong sales and negotiation skills with the ability to close deals effectively.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Personal Attributes:

• Results-oriented with a proactive approach to problem-solving.
• High level of motivation and enthusiasm for sales.
• Strong organizational skills and attention to detail.

Compensation:

• Competitive base salary with performance-based commission.

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM

Essential Skills:

• 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
• 3 years of experience working with distributed teams
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
• Strong communication and presentation skills
• Passionate about enabling next generation experiences
• Experience with automated testing, deployment pipelines and cloud based infrastructure

ROLE DESCRIPTIPON:

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap
• Lead technical implementation/delivery.
• Host/Lead technical discussions
• Champion software development best practices, test driven development, CI and CD
• Build cloud native and highly cost efficient solutions
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.