Jr. Data Engineer

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Job Posting: Sales Engineer

Location: Southern part of India ( Hyderabad / Nearby Location)

Industry: Production / Manufacturing / Maintenance

Experience: 1–4 years

Education: B.E. / Diploma (Mechanical)

Must be Only from Power Industry

Job type : Field work need to visit industries do marketing of the products ( Quarterly visit to their Mumbai) Office

Working Days : Monday to Saturday - Saturdays half day

Working time :9:30 to 6pm

Opening for Sales Engineer for a global leader in wear-resistant solutions, serving industries such as Power, Steel, Mining, and Cement. With operations and associations across the UAE, South Africa, USA, and India

Key Responsibilities

Achieve assigned sales targets for products and solutions. 

Engage with corporate customers for business development and relationship management. 

Conduct technical presentations and product demonstrations at client sites. 

Handle technical and commercial aspects of customer inquiries. 

Ensure prompt resolution of customer complaints and quality issues. 

Develop and execute short-term and long-term marketing goals. 

Submit regular reports on marketing activities and progress. 

Be open to travel or relocation across India as required. 

(For Managerial Role) Lead and mentor application engineers to streamline production systems and processes. 

Desired Candidate Profile

1–3 years of experience in selling equipment or machinery in Power, Steel, Cement, or Mining sectors. 

Strong knowledge of Power sector operations. 

Excellent communication skills in English and Hindi (Tamil/Telugu preferred). 

Proven ability to handle clients and achieve sales targets. 

Team-handling experience is an added advantage. 

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

We are looking for a high-energy, results-driven Account Executive to drive B2B sales in global markets. You will manage the sales pipeline, nurture leads, and close deals while working closely with SDRs and senior sales leadership.

Key Responsibilities:

• Lead Generation & Prospecting – Identify and engage with potential clients
• Pipeline & CRM Management – Track sales progress using tools like Salesforce/HubSpot
• Lead Qualification & Outbound Sales – Convert leads into long-term clients
• Collaborate with Sales Team – Work closely with SDRs and Account Managers
• Track & Optimize Sales Campaigns – Ensure consistent revenue growth
• Demo Bookings & Client Engagement – Conduct sales demos and follow up with clients

What We’re Looking For:

• 3-5 years of experience in B2B sales, SaaS, Inside Sales
• Strong expertise in CRM tools (Salesforce/HubSpot) and pipeline management
• Exposure to global/international markets
• Excellent communication & negotiation skills
• Strong organizational & data-driven approach to sales

Job Type: Full-time

Schedule: Morning shift

Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

• Support the entire application lifecycle (concept, design, test, release and support)
• Willing to learn React-Native
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications and protocols
• Stay up-to-date with new technology trends

• Proven work experience as a Mobile development(Android/IOS)
• Demonstrable portfolio of released applications on the App store or the Android market
• In-depth knowledge of at least one programming language like Swift and Java
• Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment

http://getsimpl.com/">Simpl partners with popular online brands and offers their customers the ability to make purchases without paying for them at that very moment.

Over the years, additionally, it has also developed a range of offerings including a one-time checkout feature; Bill Box, which allows customers to automate their recurring expense payouts, and splitting a bill in three parts, to build a “full-stack solution,” said Nitya Sharma, co-founder and chief executive of Simpl, in an interview with TechCrunch.

Some of Simpl’s partners include telecom network Jio Platforms, food delivery service Zomato, pharmacy 1MG, grocer BigBasket and ticketing platform MakeMyTrip.

Know More About Simpl

[ https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million">https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million ]

[ https://getsimpl.com/about-us/">https://getsimpl.com/about-us/ ]

Java 1.8 or later/Golang/Ruby on Rails,
Spring, Spring Boot, Microservices, SQL / NoSLQ , REST APIs , Redis , Kafka, Rabbit MQ, Docker, AWS

B2B / B2C / Cloud (AWS/ GCP) / SAAS Products ,  Software Best Practices , REST / GRPC , Domain Driven Design, Event and Message Driven Systems , Data Structures , Algorithms, OOPS, System Design, JUnit, Mockito, Fitnesse, Cucumber, HTML/ CSS / Javascript, Git , Bitbucket, Maven, Asynchronous / Functional / Reactive Programming in Java

• An Engineering Degree - B.E/B.Tech/MS/PhD in any stream – Computer Science preferred.
• 7-12 years of relevant experience in building highly resilient, highly scalable systems
• Understand the product management space with Agile methodologies.
• Demonstrated end-to-end ownership for development and design of least one cloud-based product - Experience in building microservices / platforms is desirable.
• Strong desire to drive change, and ability to adapt to change quickly. Proficient in new and emerging technologies.
• Ability to balance the long-term “big picture” and short-term implications of design decisions.
• Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus building skills; ability to influence and persuade, without direct control.
• Mentoring / coaching Junior and Senior Engineers.
• Focus on reusability, frameworks, patterns and configuration tools for faster development.
• Excellent in Engineering excellence – code quality, performance tuning / chaos engineering, operational excellence etc.
• DevOps and TechFinOps mindset to problem solving and product development.

• Ensure alignment with business requirements.
  
• Perform system configuration, Unit Testing, Data loading and user training.
  
• Work with Project Manager and Solution teams to achieve on time on budget projects.
  
• Ability to run HR (Employee Central Payroll/SAP HCM Payroll) business requirement workshop.

• 8+ years in a ECP/SAP HCM Payroll Functional Consulting role
• Completed at-least 6 End to End ECP/ SAP HCM Payroll imfunctional consultant (Payroll implementation is a must)
  
• Ability to maintain accurate client communication.
  
• Self-driven, motivated and results oriented.
  
• Strong listening skills and solution orientated approach.