Test Engineer

Why Reelo

In today’s customer-centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As an Inside Sales Representative, your role is to lay the foundation for Reelo Sales by engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo’s first point of contact, you play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career.

Job Location - Ahmedabad, Gujarat (Work from Office)

Budget - 2.4 to 4.8 LPA + incentives

(Final offer will be decided after all round of interviews are done)

What will you do?

• Providing a great experience for Reelo’s prospective customers
• Engaging with potential and current customers to assess mutual fit
• Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis.
• Maintaining an up-to-date knowledge of our product and its value to customers
• Develop in-depth knowledge of the market, trends, customers, competition
• Demonstrating an ability to attract new customers
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
• Get inputs from customers on features to improve the product and conversions, and share feedback with product team

What you need?

• 0-4 years of work experience (Sales and/or SaaS experience is a +)
• Excellent written and verbal communication in English
• Exceptional listening skills combined with the ability to synthesize information
• An extrovert: The ability to socialize and strike a conversation is of utmost importance.
• Intellectual curiosity and problem solving
• A Hustler: Perseverance and a go-getter who will find a way to make it happen
• Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data
• Strong organization and time management
• You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

If you don't think you meet all the criteria above but still are interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work!

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Position/Title: Senior Information Security Manager

Department: Information Technology

Employment Type: Full-time

Location: Bangalore/Hyderabad

Shifts: 11:00AM to 8:00PM (candidate should be flexible to work as per business requirement)

About Aeries

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com

Aeries is looking for an experienced Senior Information Security Manager to join our Infrastructure & Information Security Team. The right individual will partner and collaborate with teammates cross-functionally to understand needs, present options, and facilitate the selection, planning, building, and delivery of solutions across our Info Sec portfolio.

Job Summary: We are seeking an experienced and dedicated Information Security Manager to lead our IT Security team and oversee the delivery of security services to our clients in the US and UK. The ideal candidate should possess a strong background in IT security practices, have a proven track record of managing security teams, and be adept at handling client relationships. This role involves ensuring the confidentiality, integrity, and availability of our clients' data and systems while adhering to industry standards and best practices.

Responsibilities:

1. Client Engagement: Serve as the primary point of contact for US and UK clients regarding all information security matters. Understand their security needs, provide expert advice, and ensure high levels of client satisfaction.
2. Security Strategy and Policy: Develop and implement comprehensive information security strategies around tools, and industry standard procedures tailored to meet the requirements of our clients.
3. Team Management: Lead and mentor the IT Security team, providing guidance, performance evaluations, and fostering professional development to ensure a high-performing and motivated team.
4. Security Operations: Oversee day-to-day security operations, including monitoring and responding to security incidents, conducting security assessments, and implementing controls to safeguard client assets. Act as the interface between offshore operations and Client Senior Stakeholders.
5. Security Compliance: Ensure compliance with relevant laws, regulations, and industry standards (e.g., GDPR, SOC, ISO 27001) in respective regions.
6. Vendor Management: Manage relationships with external security service providers and vendors, ensuring their services meet the expected quality and compliance standards.
7. Security Metrics and Reporting: Establish key security performance metrics, regularly monitor and report on security posture to senior management and clients.
8. Continuous Improvement: Stay updated with the latest security trends, technologies, and threats. Propose and implement improvements to security practices based on industry best practices.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.
• Professional certifications such as CISSP, CISM, or equivalent.
• At least 10+ years of experience in IT security management, with a proven track record of managing teams and delivering security services to US and UK clients.
• Strong knowledge of security frameworks, standards, and best practices (e.g., NIST, CIS, ISO 27001).
• Experience with security technologies, such as firewalls, IDS/IPS, Microsoft Sentinel SIEM, EDR and endpoint protection.
• Excellent communication and interpersonal skills to effectively engage with clients and internal stakeholders.
• Demonstrated ability to analyse complex security issues, devise solutions, and implement effective security controls.
• Strong leadership and project management skills to drive initiatives and meet deliverables.

The Information Security Manager will play a critical role in ensuring the security and confidentiality of our client’s data and systems. They will lead a skilled team, stay abreast of the ever-changing security landscape, and apply their expertise to protect our clients and enhance our security practices.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Role and responsibilities  

•         Senior Software Engineer work as an integral part of core software test automation team developing the requirement to meet the commitments and quality.

•         Execute full software development life cycle (SDLC)

•         Write well-designed, testable & high quality code

•         Integrate automated components into a fully functional software test automation system

•         Troubleshoot, debug and upgrade existing scripts

•         Comply with project plans and industry standards

•         Ability to Work closely with different scrum teams to understand the product and plan

•         Understanding of Agile practices and JIRA Technical skills requirements.

The candidate must demonstrate proficiency in:

•         Strong Python programming skills

•         Good in Networking(L2/L3) basics

•         Software Test Automation Framework Designing

•         Software Test Process and bug lifecycle

•         Good in Selenium web driver and Rest API automation

•         Working experience on Linux based products

•         Understanding of data structures

•         Familiarity with Dockers Nice-to-have skills

•         Deep experience with both hardware and software

•         Good understanding of Communication Protocols and traffic validation tools

•         Design patterns

•         Open-source software

•         Familiarity with Tcl

•         Problem solving mind and attitude

•         Great Team player

•         Genuine interest in learning and knowledge sharing.

•         Hands-on experience in Jenkins.

•         Hands-on experience in Git/GitHub/Bitbucket repository.

·       4+ years of SAP industry experience, preferably handling Technical Architecture roles in complex organization(s), of which SAP Architecture - 2+ years, SAP S4/HANA - 2+ years.

·       Should have experience in Global template development and rollouts

·       Excellent ABAP Programming skills with good knowledge on ABAP Object Oriented programming

·       Good knowledge in Gateway, SICF services with OData / any other formats

·       Extensive knowledge and experience on BOPF, RAP, ODATA Services, CDS, S4HANA (AMDP, CDS, Modelling & Scripting).

·       Should have experience in S/4HANA implementations/Template development (at least 1 Implementation)

·       Provide architectural and technical guidance to the Project development team

·       Expertise in contributing towards the implementation, support and roll-out of all SAP modules FI, MM, SD, etc..

·       Leading onsite & offshore S4HANA team from multiple locations which is responsible for providing S4HANA Solutions globally.

·       Managed onsite development & support, functional specification review, technical specification writing, performance tuning and incident analysis and solutions.

·       Skilled in understanding the business scenarios for all modules SD,MM & FI modules from SAP technical perspective to meet the implementation requirements

·       Experience in major consolidation and template-based SAP projects for SAP landscapes (preferred)

Content Writer

Roles & Responsibility:

To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.

Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.

Create content which gives website readers access to information in a simple, easy to understand language.

The content writer should know the target audience and write content to engage and draw visitors.

Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.

Creating stories from in-house reports/surveys monthly.

Developing new ideas for web content.

Work with team members to enhance content pieces.

Desired Profile

Freshers with impressive writing skills are welcome.

As a web content writer, the ability to write engaging content for websites.

Knowledge in writing content for websites/print/company blogs.

Good written and communication skills.

Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.

Excellent time management skills.

Personal Traits:

Excellent written and oral communication skills.

Excellent problem-solving skills.

Should be excellent in Time Management, Planning Skills & Organizing Skills.

We  are looking to hire seasoned .net Developers  with minimum experience of 4 years - 11 years for our client based Germany. This position is contract-to-hire, so you have the chance to permanently join our team with competitive salary and benefits if you show you are a dedicated and valuable member of the team.

Vacant Positions: 8
Job Location: Mohali (WFO)
Salary Budget: 6 to 13 LPA


Responsibilities:

1. You will be responsible for designing, planning, and implementing software development.
2. The key focus will be execution of implementation, deployment, and support, with a consultative approach aimed at promoting modern development practices.
3. You will be working with and supporting a distributed team of technical resources with a range of e highly experienced members.
4. The scope of work is extensive, and all candidates must have a broad range of technical capabilities.


Tech Stack Required for the profile:

1. C# with http://asp.net/">ASP.NET 5.0 (#Mandatory)
2. MongoDB (#Mandatory)
3. Git / Bitbucket
4. Experience with Microservice architectures (#Mandatory)
5. Experience with REST

***Nice to have***

1. GraphQL
2. Docker
3. Kubernetes / Helm
4. Experience with social media and e-commerce systems

Required Candidate profile:

1. Strong analysis, design, programming and testing skills
2. Excellent Coding Skills
3. Ability to learn new Technologies
4. Must be a self-starter who requires minimal supervision.
5. Resources must have exemplary Communication Skills.
6. Experienced in direct client interaction.
7. Should be creative, quick learner and hard working
8. Priority given to immediate joiners or can join at the earliest