Collection team leader

Roles & Responsibilities:

• Provide customer service and technical support for hardware, software, OS, internet, and networking issues.
• Install software, troubleshoot system problems, and escalate complex cases when required.
• Maintain accurate records in the helpdesk ticketing system.
• Process shipments, returns, work orders, and ensure proper documentation.
• Coordinate with logistics and accounts for dispatches and invoices.
• Ensure compliance with packaging and carrier guidelines.
• Meet performance targets (KPI/MPS) and maintain punctuality.

Qualifications:

• Diploma/Degree in Electrical/Electronic Engineering preferred.
• Call center or customer support experience is an advantage.
• Technical troubleshooting knowledge required.

Office shift time- 5am to 2 pm, 4am to 1 pm  (Daylight saving)

Location: Delhi

→ Position: Sales Executive

→ Experience: 3–5 years in international courier services such as DHL, FedEx, UPS, or Aramex

Key Responsibilities:

→ Handle international client accounts and drive export sales

→ Generate and manage overseas leads

→ Achieve sales targets and expand business in global markets

→ Reaching out to business Customer leads through cold calling and door- to-door activity and setting up a proper visit and follow-up plan

→ Travelling to Overseas for training

Requirements:

→ Proven experience in International Sales

→ Strong communication and negotiation skills

→ Proven experience in sales within the courier/logistics sector

→ Driving license & Passport required.

We are hiring for Corporate Ticketing (Male)

Location- Noida/ Mumbai (Nariman Point)

Experience- 3+ Yrs

Rotational Shifts (1pm to 10pm)

Required:

●  Possess in-depth knowledge of GDS systems, specifically Galileo and sabre

●  Demonstrate proficiency in managing both international and domestic ticketing operations

●   Strong understanding of city codes, airport codes, and airline hubs.

●   Excellent communication skill in both written and verbal formats

●   Willingness to work in rotational shifts, including nights and weekends

• Define and execute innovation pipeline for the brand – knowing the stage Gate process
• Conceptualizing & launching new products – have past successes in conceptualizing a brand from scratch / repositioning etc.
• Responsible for driving and delivering business results on the brand
• Identify opportunities for the brand to grow which involves forecasting consumer insights and any opportunities and/or threats emerging from the competitive or technology landscape.
• Custodian of data for the portfolio; Analyse & Publish analytics for relevant categories/brand to aid critical brand decision making
• Work with activation and creative agencies on aspects like artwork, adaptations, in-store activations etc.

• Category Management
• Understanding of Marketing Communication Development and Assessment
• Strong Analytical Skills
• Knowledge of Business & Financial Analysis

Job Brief

 We are currently hiring a Shopify Developer to join in our team who will be responsible for handling the development of Shopify-based websites including layout, user interface (UI), and front & back-end development. The person will also handle Shopify Apps and Integrations for the aforementioned functionalities. 

Main Responsibilities of a Shopify Developer

• Manage e-commerce digital shelves and day-to-day website updates; responsible for maintenance, and accuracy of all website assets (creative, product imagery, landing pages, etc.) via Shopify.
• Monitor site performance, speed, traffic, and conversion across all device type
• Improve the e-commerce experience and feature sets by evaluating new payment solutions, customer communication tools, mobile solutions, merchandising tools and other enhancements.
• Executes all product websites, categories, and pricing data.
• Implementing Shopify plug-ins, themes and Customizing templates
• Maintain well-documented, reusable, and transferable code

Key Requirements

• Have a Strong understanding of front-end and back-end website development.
• Have Strong Knowledge of Shopify platform
• Hold a bachelor's degree with a preference for computer science or a related field
• Knowledge of cloud hosting (preferably Amazon LightSail)
• Have a strong portfolio of previous projects

About Us -Celebal Technologies is a premier software services company in the field of Data Science, Big Data and Enterprise Cloud. Celebal Technologies helps you to discover the competitive advantage by employing intelligent data solutions using cutting-edge technology solutions that can bring massive value to your organization. The core offerings are around "Data to Intelligence", wherein we leverage data to extract intelligence and patterns thereby facilitating smarter and quicker decision making for clients. With Celebal Technologies, who understands the core value of modern analytics over the enterprise, we help the business in improving business intelligence and more data-driven in architecting solutions.

Key Responsibilities

•        As a part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the CI/CD components.

•        Creating and managing build and release pipelines with Azure DevOps and Jenkins.

•        Assist in planning and reviewing application architecture and design to promote an efficient deployment process.

•        Troubleshoot server performance issues & handle the continuous integration system.

•        Automate infrastructure provisioning using ARM Templates and Terraform.

•        Monitor and Support deployment, Cloud-based and On-premises Infrastructure.

•        Diagnose and develop root cause solutions for failures and performance issues in the production environment.

•        Deploy and manage Infrastructure for production applications

•        Configure security best practices for application and infrastructure

Essential Requirements

•        Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)

•        Strong knowledge of CI/CD principles.

•        Strong work experience with CI/CD implementation tools like Azure DevOps, Team city, Octopus Deploy, AWS Code Deploy, and Jenkins.

•        Experience of writing automation scripts with PowerShell, Bash, Python, etc.

•        GitHub, JIRA, Confluence, and Continuous Integration (CI) system.

•        Understanding of secure DevOps practices

Good to Have -

•        Knowledge of scripting languages such as PowerShell, Bash

•        Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.

•        Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)

•        Strong communication skills and ability to explain protocol and processes with team and management.

•        Must be able to handle multiple tasks and adapt to a constantly changing environment.

•        Must have a good understanding of SDLC.

•        Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.

•        Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.

•        Organized, flexible, and analytical ability to solve problems creatively.

• Maintain, drive, monitor, and put in place dependable technological standards, systems, and procedures.
• With a high degree of skill and understanding, influence technology plans and choices.
• Provide guidance and help to ensure that necessary legislation specifications and standards are followed.
• Lead a team of product developers and handle training requirements as needed.
• Coordinate product testing on a regular basis to identify flaws and offer feedback in order to improve them.
• Assist clients with technical concerns as a key contact.
• Ascertain if the firm has adequate resources, including staff, materials, and equipment.
• Development, execution, and progress are all reported to management.
• Working with development teams and departments, as well as taking user feedback into account.
• Managing support teams and monitoring performance indicators are two of my responsibilities.
• Assuring timely and cost-effective delivery of products and services.
• Managing software and hardware updates and installs.
• Keeping the computer network infrastructure up to date and secure.

• Work as part of a small team to build React Native iOS / Android applications for FullStack's clients.
• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party API's.
• Write unit and integration tests.
• Release applications to the Apple and Google Play stores.
• Work with native modules when required.
• Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.
• Complete two-week sprints, and participate in sprint retrospectives and daily standups.
• Assist with building estimates.
• Interface with clients via Slack, Zoom, and email.
• Track your time throughout the day using Toggl.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.
• Follow FullStack's detailed development process