Treline Advisory Pvt Ltd
https://treline.in/About
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Jobs at Treline Advisory Pvt Ltd
ob Role:
· Deliver classroom training supported by digital learning for contact center skills (customer service, voice, telecaller) for the advisory supporting banking/finance processes.
· Create strong new joiner experience during training and overall support to drive learner engagement and employee experience, reflected in training yield.
· Design, develop, and conduct assessments for the right candidate selection, transition of trainees across the right training milestones, and transition to go live.
· Support the training batches in pre-process, process,s and on-the-job-training (OJT) phases to drive the achievement and improvement of the metrics such as first-pass assessment (FPA) and on-the-job performance 30 days after training.
· Provide feedback and coaching to the trainees for their improvement in performance and training metrics.
· Prepare timely and accurate training reports for the operations and training function for each batch trained.
· Recommend improvements in training/learning design and curriculums based on inputs such as training success evaluation, learner feedback, and quality scores.
· Provide administrative support (communication to stakeholders, daily reports, etc.) for the successful execution of the training plans.
· Keep abreast of new learning technologies, learn and apply them to improve learning practices.
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The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
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Some of the perks we offer
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