Treline Advisory Pvt Ltd
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We're hiring a Tele-caller for Collection & Recovery in Bengaluru (Hebbal area). The role involves making outbound calls to customers with outstanding debts, negotiating repayment plans, and maintaining accurate records. Proficiency in English, Hindi, and local languages (e.g., Kannada) is required. Prior experience in collections/customer service is preferred. Strong communication and organizational skills are a must. Bachelor's degree required. CTC is based on previous experience.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job description
Team Leader – Collection Process
Experience: Minimum 2 years in loan recovery / collections
Education: Any Graduation
Role & Responsibilities:
Handle and manage a team of up to 20 collection agents
Achieve daily and monthly collection targets
Monitor team performance and provide guidance
Handle escalations and ensure process compliance
Prepare basic MIS and reports using Excel
Skills Required:
Strong knowledge of loan recovery process
Good Excel and data analysis skills
Team handling and leadership skills
Languages:
English mandatory
Any two South Indian languages mandatory
CTC: Based on previous CTC
Location: Bengaluru (On-site)
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