Cobol Developer

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Company Description

Clink is revolutionizing the way restaurants connect with their customers by helping them take control of their marketing and customer relationships. With AI-driven tools, Clink enables restaurants to deliver personalized offers, rewards, and innovative services that enhance customer loyalty and drive foot traffic. One highlight is Instagram Rewards, which transforms social media engagement into meaningful rewards, creating deeper connections with the restaurant.

About the Role:

We are seeking a UI/UX Designer with a strong problem-solving mindset, exceptional visual design skills, and a passion for creating seamless digital experiences. The ideal candidate should have experience and be proficient in designing for web and mobile applications. You will collaborate with cross-functional teams to translate business requirements into engaging, functional designs while maintaining brand consistency.

Roles & Responsibilities:

• Design intuitive and visually appealing UI/UX for web and mobile applications
• Create wireframes, prototypes, and high-fidelity designs using Figma
• Develop and maintain design systems, brand guidelines, and UI components
• Ensure pixel-perfect visual designs with a strong emphasis on typography, color theory, and layout principles
• Collaborate with product managers and developers to ensure seamless implementation
• Conduct user research, usability testing, and gather feedback to refine designs
• Work on motion graphics and micro-interactions (After Effects, prototyping tools)
• Stay updated with the latest design trends, tools, and best practices
• Translate complex workflows into simple, user-friendly interfaces

Requirements & Skills:

• 1-4 years of experience in UI/UX design
• Strong visual design skills (layout, typography, color theory, iconography)
• Strong portfolio showcasing web & mobile app designs
• Proficiency in Figma, Sketch, Prototyping, and Design Systems
• Knowledge of motion graphics (After Effects, Lottie, etc.) is a plus
• Understanding of user-centered design principles and responsive design
• Ability to work in a fast-paced, agile environment
• Excellent communication and collaboration skills

Portfolio Requirement:

MANDATORY: Portfolio links must be included in your resume. Resumes without portfolio links will not be considered.

Your resume must include:

• Link to your portfolio website, Behance, Dribbble, or PDF portfolio
• Direct links to 2-3 of your best UI/UX projects

Key Responsibilities:

• Make outbound calls and handle inbound inquiries to counsel students and parents about our courses and programs.
• Understand student requirements, preferences, and academic background to suggest suitable courses.
• Follow up on leads and inquiries through calls, emails, and messages.
• Convert leads into walk-ins, and walk-ins into successful admissions.
• Meet and exceed weekly/monthly admission targets and KPIs.
• Coordinate with the academic and operations team to ensure smooth onboarding of students.
• Stay updated with course offerings, admission criteria, deadlines, and industry trends.

Required Skills & Qualifications:

• Bachelor's degree in any discipline (preferred: Education, Business, or Communication).
• Prior experience in telesales, inside sales, or academic counselling is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal and persuasive abilities.
• Proficiency in using MS Office tools.
• Goal-oriented mindset with the ability to work under pressure.

Job Title: Hotel Operations Executive

Experience: 6 Months to 1+ Years

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 6 Months to 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Responsibilities

• Developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and Vue.js space
• Keeping an eye on security updates and issues found with Vue.js and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills

• Highly proficient with the JavaScript language and its modern ES6 syntax and features
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
• Proficiency with modern development tools, like Babel, Webpack, and Git 
• Experience with both consuming and designing RESTful APIs

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Compass.‍

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.‍

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Tester

Hopscotch Health is hiring!

Role: Tester

Years of Experience: Entry level

Location: Mumbai/Remote

*

Please read the Job description & if this really suits you - kindly fill the below typoform with details required to process your application failing which your application will not be considered further

https://info408986.typeform.com/to/x2I9K1HQ

About the role: We are looking for diligent and enthusiastic testers and gaming generalists to test games on various platforms - Android, iOS, PC, and web. The ideal candidate should have a passion for the gaming industry with the drive to work with a cross-functional team to build creative gaming experiences.

You’ll be joining a fast-paced and dynamic game studio where you will have the opportunity to expand your experience in game development across a wide variety of genres. You’ll be working closely with game development veterans who have shipped award winning games.

Job Description

Key Role & Responsibilities:

• Perform a daily testing routine of game functionality and usability for our various titles

• Create and maintain testing routines and documentation

• Organize and manage team-wide tests and collect and distill test results

• Maintain a clear and up-to-date bug and feature database

• Use Unity and related game development tools to create nightly testing builds

• Work closely with the development team to iterate on game features and discover product improvements

• Contribute to the design and development of various games as needed

Qualifications Required:

• Strong knowledge of gaming platforms and app stores ( Steam, iOS, Android, Amazon, etc)

• Have fluency with a wide range of gaming platforms in terms of technical skills

• Excellent skills in handling bug tracking on platforms like Jira, Trello, or Airtable (dashboards, filters, advanced searching, shared filters/dashboards, gadgets, etc.)

• Should be a good team player & ability to train/mentor juniors

• Analytical mind and good problem-solving aptitude (come up with real-time solutions to everyday work-related problems)

• Must be able to work in a collaborative and team based environment

• Excellent communications skills: written and visual

• Excellent time management skills and ability to meet team deadline

• Strong passion for gaming

Seniority Level: Entry-level

Industry: Gaming; Internet