Senior Fashion Designer - Production & Sourcing

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript/Angular

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and angular expertise

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Simply Fleet is a fast-growing SaaS solution to help automate an organization's fleet maintenance operations. You can learn more about our product by going to www.simply-fleet.com

We are looking for an enthusiastic and proactive Android developer to manage the app development of Simply Fleet on Android. The developer will work closely with the other members of the product team to build and maintain Simply Fleet's Android app.

What you will do:

• You should be proficient in Android development with Kotlin
• You should have a fair idea about web services
• You should be comfortable working with JSON
• You should have a strong knowledge of Android UI design principles, patterns, and best practices
• You should have a working knowledge of location services
• Knowledge of AWS S3 is a plus
• You should have an understanding of code versioning tools, such as Git
• You should have deployed apps on Google Play Console
• We expect you to be proficient in best coding practices like adding comments, using proper naming conventions, performing unit testing of your code, etc.
• You should be well versed in developing in Android Studio

Who you are?

• You should have 2+ years of experience in Android development
• You should be committed since we follow a hybrid model
• You are expected to be present in our physical office in Pune, MH twice a week
• You should be willing to take complete ownership of your work
• Above all, you should be able to think independently and creatively

You can expect a smooth onboarding process with structured timelines. You can expect teams that listen and learn. You can expect to be counted on, and you'll be given the freedom to do your best work. We build our product, our teams, and our company for the long haul, so you can build your career here if you choose to. This is your platform to be a part of a growing startup and to work with some really awesome folks. We will make sure you have fun along the way.

About Company

We have a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments. It suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids’ education.

Key Responsibilities

● Own overall quality of specific modules of payments stack

● Continuously try to automate all aspects of QA

● Develop test plans, test cases, test scripts and test reports on multiple products

● Establish and maintain QA processes, champion continuous testing/automation

● Mentor/Guide other members of the team

● Troubleshoot production defects and performance issues

● Work closely with the Product and Development teams to build world-class products.

Requirements

● 3+ years of proven experience in software testing

● 2+ years of experience in Test automation, should be able to the device and implement an automation strategy

● Good Understanding of Testing frameworks and agile methodologies ● Experience in Selenium with Java / Python or equivalent frameworks, REST API Test automation

● Knowledge of Performance / Load testing

● Detail-oriented, Excellent Analytical and Problem-solving skills

● Self-starter and ability to take the ownership

● Prior experience working in a startup environment is great to have

 Should have good knowledge of OOPS Concept, Web application concepts, Architecture and Cloud/Infra.

 Must have hands-on experience on Asp.net Core MVC.

 SQL Server with Entity Framework

 Web API

 Should be ready to learn new Technical languages and explore.

 Good communication skills will be an added advantage.

 Must be logically sound.

 Should be an active team player.

 Good verbal and written communication will be an added advantage.  Must have worked in a team.

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.