Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.
● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.
Location: Indiranagar Bangalore
Flutter
Android Development
iOS App Development- Deep tech skills in flutter
- Good programming knowledge of DART
- Knowledge of REST API and JSON
- Self start and dynamic
PythonJob Responsibilities
- Design, build & test ETL processes using Python & SQL for the corporate data warehouse
- Inform, influence, support, and execute our product decisions
- Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
- Evaluate and prototype new technologies in the area of data processing
- Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
- High energy level, strong team player and good work ethic
- Data analysis, understanding of business requirements and translation into logical pipelines & processes
- Identification, analysis & resolution of production & development bugs
- Support the release process including completing & reviewing documentation
- Configure data mappings & transformations to orchestrate data integration & validation
- Provide subject matter expertise
- Document solutions, tools & processes
- Create & support test plans with hands-on testing
- Peer reviews of work developed by other data engineers within the team
- Establish good working relationships & communication channels with relevant departments
Skills and Qualifications we look for
- University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
- 4 - 6 years experience with data engineering.
- Strong coding ability and software development experience in Python.
- Strong hands-on experience with SQL and Data Processing.
- Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
- Good working experience in any one of the ETL tools (Airflow would be preferable).
- Should possess strong analytical and problem solving skills.
- Good to have skills - Apache pyspark, CircleCI, Terraform
- Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
- Understanding & experience of agile / scrum delivery methodology
mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L'Oral, and the Financial Times. The agency is more than 2,000 people strong, manages $4B in annualized media spend and deploys campaigns in 121 markets via 21 offices
in APAC, EMEA and North America.
- We'd like you to be a trusted resource and partner to our clients, especially their product marketing and innovation leads, not afraid to have the tough conversations, when necessary, but also willing to adapt to their needs.
- We emphasize behaviours. We value emotional intelligence, curiosity, and collaboration above all else. We are looking for a person that is comfortable doing their own research, as well as pulling out and presenting the key insights and ideas. Someone who Ensures strategy stays a common thread throughout tactical planning and idea presentations holding the entire product together.
- Evangelize the practice and its value proposition by working closely with Internal Leads of our client business teams and cross-functional teams like Content, Analytics etc.
- Identify key audiences - sizing and profile using data points, to determine whether the given audience can achieve the clients business objective
Within the aligned audience(s), identify key human truth (insight) using data (quantitative/ qualitative) that leads to a communication platform (one-liner) that demonstrates what a brand should be saying to them and how it should be behaving in media to drive the change in perception/behaviour (from/to)
- Build activation platforms/ideas stemming from data-backed cultural or behavioural insights
- Set budget allocation - topline between online/ offline & key channels identified for each in order to hit the objective
- Consult on learning agendas & implications for all campaigns/projects - take the learning and apply to the next project
- Bringing the best from the outside in - Be the in-agency/ external expert on category and consumer trends (especially media-related but not limited to), and apply that knowledge to strategy
- Write/develop agency POVs based on the latest trends and developments that matter to our industry/clients
- Work on non-campaign projects such as brand portfolio, brand positioning, and GTM strategy as necessary
A bit about yourself:
- At least 12 years of relevant experience (strategy, media, consulting, research)
- Prior experience working on a global brand, with a proven track record of driving media and campaign strategies (along with presenting them to senior stakeholders)
- Ability to navigate both the digital ecosystem not limited to Facebook, Google, Twitter, LinkedIn, OTTs, and also Linear TV, other offline media
- Understanding of brand and DR objectives
- Succinct in understanding client business should be able to translate business objectives to Media and close the loop with measurable metrics.
- Deep understanding of planning, audience research and measurement tools; with the ability to land on media solutions
- A Passion to help and developing people making yourself readily available to answer questions and offer support to the wider business team, and the ability to motivate people to succeed
- Vision for where communications strategy and the wider marketing industry is going
- More analytical than creative, yet strong in both
- An MBA is a plus but not a must.
Requirements:
- Proficiency in shell scripting.
- Proficiency in automation of tasks.
- Proficiency in Pyspark/Python.
- Proficiency in writing and understanding of sqoop.
- Understanding of Cloud Era manager.
- Good understanding of RDBMS.
- Good understanding of Excel.
- Familiarity with Hadoop ecosystem and its components.
- Understanding of data loading tools such as Flume, Sqoop etc.
- Ability to write reliable, manageable, and high-performance code.
- Good knowledge of database principles, practices, structures, and theories.
What is the role?
This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring better customer experience through hands-on implementation of QA best practices
Key Responsibilities
- Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting and automating
- 100% automation accountability
- Multitask on release deliverables, customer issues, stake-holder management
- Ensuring traceability matrix processes between requirements, test design, test cases artifacts to achieve 100% customer requirements coverage
- Plan and achieve code coverage targets via test design and test automation
- Prompt and meticulous in reporting status of ongoing tasks/deliverables
- Challenging status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering
What are we looking for?
Mandatory skills:
- Deep understanding of SaaS/Web-based applications/ Micro Services architecture
- Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
- Automation :
Selenium (Java) OR
API testing (Jmeter, RestAssured) - SDLC, STLC (Agile), JIRA, Defect Life Cycle
- At least 1 - 4 years of experience in tech product companies.
- BE/BTech/MTech graduate
Pre Screening Questions?
PSQs:
- Are you willing to work as a 100% hands-on Individual Contributor?
- Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
- How many years of hands-on automation experience do you have?
- Please specify scripting languages and tools?
- Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
React.js
Redux/FluxLocation: Bangalore, Delhi, Gurgaon
Function: Software Engineering → Frontend Development
Requirements:
- 2-5 years of experience in building large complex and performant web applications using JavaScript, HTML, and CSS across multiple browsers.
- Strong Object Oriented JavaScript fundamentals.
- Experience in java script frameworks such as React and a good understanding of the basics of these frameworks and their life cycles.
- Deep understanding of various deployment strategies and their pros and cons.
- Understanding of Docker.
- SSR experience is a must.
- You should have enough understanding of SEO principles.
- Experience of working with React Hooks desirable.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript (ES6 ES7).
- Experience with server-side rendering using nextjs, express, hapi etc.
- Hands-on experience with any unit testing framework (mocha/chai, jest etc).
- Deeper understanding of Chrome Dev Tools.
- Should understand nuances of the timeline for perf monitoring.
- Deeper knowledge of UI optimizations and performance.
- Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
- Understanding of JavaScript Design patterns and ability to use them in applicable scenarios.
- Good understanding of data structures and algorithms and their space and time complexities.
- Strong in open source technologies, agile development.
- Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
- Familiarity with code versioning tools such as Git, SVN, and Mercurial.
Web Development Interview:
- Technical Round 1 JS + Web fundamentals + React (Based on Experience)
- Technical Round 2 React JS - Problem solving (Machine coding round)
- Technical Round 3 Technical evaluation/Team fitment
- HR Round
.NET
C#Role will determine the process and strategy to be used in software design at a project level (Agile, top-down, bottom up, stepwise refinement, use of patterns and pattern languages, iterative and incremental processes etc.) and has a deep Understanding of the software development lifecycle and has knowledge of the overall application development space combined with understanding of the business and domain. Role will Identify risks across the project life-cycle and conceive mitigation strategies, will drive AGILE practices and frameworks within the organization and creating visibility for the same and guide the teams in application of AGILE frameworks, will resolve problems and identify opportunities for improvements within AGILE. Will design and fine-tune DB solutions and will oversee performance tuning. Role will work with Configuration Management tools to enforce CM practices and processes. Role is required to help define and adhere to the QA standards and will work with a deep understanding of performance bottlenecks, production infrastructure, interfaces and dependencies of the product and Measure program performance against target and publish dashboards to leadership. Role is also responsible for Analyzing scope change requests to make informed decision on resourcing, cost and time estimation and effectively managing all escalations in-line with organization norms.
Director-Software Operations is also responsible for attracting and retaining top talent in the organization. Will use the “People first” approach in the decision making and helps the organization in the people engagement journey. Role is responsible for aligning the organizational objectives to the team objective, derive goals for individuals and ensure a fair, transparent, inclusive workplace culture. Will nurture teams through different situations, be responsible for the individual development plans and performance metrics.
Competencies:
- Anticipates stakeholder’s stated / unstated needs; suggests specific changes in processes to improve the company’s responsiveness and deliver superior stakeholder experience
- Builds and nurtures long-term, mutually profitable stakeholder partnerships. Builds a say in stakeholder decisions by establishing strong credibility and offering a superior end-to-end experience
- Builds and promotes systems / practices for effective capture, dissemination and management of knowledge at a Business Unit level
- Understands competitive global business environment and builds comfort with VUCA conditions, provides clarity to the team to act quickly and with precision on implicit and explicit stakeholder needs
- Focuses on continuous improvement through constant assessment of existing procedures, Selects and cross-fertilizes ideas across teams within the Business Units
- Drives collective accountability through appropriate actions (involving employees in goal-setting and ongoing communication
- Adapts management style to different situations and provides calmness and consistency to the team during stressful situations, serves as an advisor, providing guidance to multiple teams on contribution to key organizational decisions such that employee concerns are addressed.
- Drives synergy and cooperation across different stakeholders, to catalyze critical decision making, to work towards common organizational goal. Continuously owns and exceeds challenging targets; Drives team to consistently exceed past performance
- Encourages people to work outside of their comfort zone and creates the right conditions for them to demonstrate new competencies, Provides regular feedback in a constructive manner
- Develops and uses systems to organize and keep track of performance across the function, identifies areas to refocus team efforts and improve performance and quality while managing
- Shows respect for differences and draws upon different ideas in the business unit to enhance business performance, takes effort to create an open environment for team to voice views and capitalizes by leveraging synergies across teams.
Technical Skills:
- Should have prior experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC)
- Should have worked on complex, multi-tiered architectural applications
- Strong experience in business understanding, requirement gathering and project scoping.
- Should have Experience of Object Oriented programming practices (SOLID principles, Design pattern)
- Should have prior experience in handling a large team of developers, testers, database developers and architects
- Should have experience in Feasibility Analysis - Technical feasibility (Study of proposed application, performance expected, application function, benefits), Financial feasibility (costs incurred, milestone timelines), Operational feasibility (does the application meet the need or solve the problem, will users be able to adapt to the application)
- Should have experience with the process of choosing from the design patterns and platforms and should be able to convey the merits and demerits of these to the team
- Should be well versed with the security frameworks, assessing vulnerabilities, Secured Code, SSL/Non SSL, Vulnerability tests amongst the areas being proficient at.
- Should have prior experience working with agile teams and alternative programming approaches like either of ADM/Scrum or Xtreme programming, KanBan or Re-factoring
- Experience in creating project charter for the project to clearly list out project objectives, duration, milestones, etc.
- Should have lead a team of Application and database developers and is competent to train/assist them on all their Technical requirements that come up as part of their day to day assignments
- Experience in developing web application with C#, MVC 5, ASP.Net, Web API
- Sound working experience in any one of the JS frameworks including advanced JS frameworks for web comprising of Angular, React, Backbone.
- Hands on HTML/5, CSS, Advance jQuery & JavaScript and advance knowledge of designing HTML pages with JQuery.
- Prior experience of bootstrap for managing highly dynamic & scalable browser-based UI.
- Hands on experience in writing high performance SQL queries, in SQL Server 2014/ 2016 or MYSQL will be preferred.
- Should be proficient at Cloud concepts & guiding principles - Various cloud solution like AWS, AZURE, OPENSHIFT, Pivotal Cloud Foundry, Google etc. and their key features, advantages and disadvantages
- Should be proficient at T-SQL programming and development
- Identify production and non-production application issues and assist team with optimal solution.
- Supporting creation of thought leadership (POVs, research papers) in the field of programming
- Identify opportunities to fine-tune and optimize applications of .Net developed projects, including periodic code review.
- Should have worked with Gantt charts or similar planning tools and should have prior experience in reporting/MIS
- Should Contribute to the development of new techniques and plans within area of expertise.
Educational Qualification and Experience:
- Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology.
- Professional work experience of 15 to 20 years including 5 to 7 years in a leadership role.
Job role:
We are looking for a tech-savvy Business Analyst, Pre-Sales Representative with an ability to do hands-on Sales. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You will be speaking to Who's Who of the fintech world.
It is an added advantage if you have experience in developing leads from marketing campaigns and meeting sales quotas. You will be responsible for the entire sales cycle from establishing customer contact until signing a deal. You will also ensure proper after-sales service.
Job Location: Indore | Full Time | Experience: 0 to 6 years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3L | Freshers allowed
About the company:
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4
We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
Important: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
Responsibilities:
- This is not another Sales job, it involves Concept Selling too.
- Find customers for Products & Services provided by the company
- Contact potential clients via phone, emails, and LinkedIn
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Directly report to the CEO
- Stay up-to-date with new products/services and new pricing/payment plans
- Keep an eye on the competition.
Requirements:
- Proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)
- Track record of achieving sales quotas
- Experience with CRM software, Online tools for effective sales
- Understanding of sales performance metrics
- Excellent communication and negotiation skills, Good Email writing skills
- Ability to deliver engaging presentations
- Degree in Marketing, Business Administration or relevant field.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon