Cloudsufi is Hiring! Technical Project Manager || Noida (Hybrid)

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Type, Location

Full-time, Remote

Desired Experience

2+ years

Roles and Responsibilities :

● A great JavaScript developer who is proficient with React.js (preferred).

● Your primary focus will be on developing user interface components and implementing

them following well-known React.js workflows (such as Flux or Redux).

● You will ensure that these components and the overall application are robust and easy to

maintain.

● You will coordinate with the rest of the team working on different layers of the

infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated

design, and a quality product is important.

● Generating error-free code and compliance with SOW

● Managing development processes & working notes

● Growing technical skills and being an active part of the technical transformation in the company

● When required manage client communication for projects assigned

● Reporting on project activities and ensuring timely completion of projects/assignments

● Guiding Jr. Developers for the completion of their work

Desired Candidate Profile

Primary Skills :

● Hands-on experience in React.js, HTML/CSS, JavaScript, and People Management.

About The Company

Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.

We offer visually engaging and user-centric interactive solutions tailored to the business needs.

We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.

Roles and Responsibilities:-

·        Identify target Clients. Approach and gather desired outcomes of marketing

·        Research and develop marketing plan, and evaluate success strategy for bringing in new clients.

·        Understand client requirements.

·        Outbound client acquisition through social media and networks.

·        Create awareness and develop the brand.

·        Communicate with target audience, build and develop customer relationship.

·        Help with marketing plans, advertising, direct marketing and campaigns.

·        Maintain and update customer databases.

·        Develop relationships with key stakeholders, both internal and external.

Key Skills Required:-

·        Excellent communication skills and the ability to network.

·        Teamwork Skills.

·        Adaptability and ability to juggle multiple reports.

·        Strong attention to details.

·        Good organisation and planning skills.

·        Creativity, writing and designing skills.

Eligibility criteria:-

·        Someone who is passionate about his/her work.

·        Excellent problem-solving skills.

·        Ability to work in a team-oriented, collaborative environment.

·        Ability to manage priorities and work in a fast-paced environment.

Experience:-

·        0-12months of experience.

·        Has already been a part of the project.

Qualifications:- BBA/B.COM/MBA or any other graduate

Salary:- As per the company norms and based on experience

Must Have:-

·        Own Bike

·        Driving License

Benefits:-

·        Travel Allowance

·        Incentives

·        Medical Health Benefits

·        EPFO

·        A fantastic work culture and environment to work in

Location:- Ranchi, Jharkhand (on site)

Location: Chennai
1 .Net Core, Dotnet

4+ years of hands-on experience

Must-Have:-

> .Net, ASP.NET

> Must have good knowledge of multi-threading concepts

> Development experience nee in Visual studio 2019

> Systems thinking, technical acumen, an alytical skills, and communication skills.

> Testing skills (Unit testing, Integration testing.

> Exposure to AGILE development methodologies

> Quality mindset and attention to detail in all aspects of software engineering and development

Roles and Responsibilities

Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.

Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs

Job Description For PHP/Laravel Developer

We are looking for a PHP Developer to join our team of professional developers. The candidate is responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Required Experience and skills:

- Working experience in PHP, MySQL and Javascript

- Working experience of any MVC framework Laravel, Codeigniter etc.

- Strong object-oriented programming skills

- Good understanding of both front-end and back-end web development.

- Experience required 3 years Minimum

- Knowledge of eCommerce is a plus point.

Professional Skills:

- A team player with good communications

- Ability to solve problems quickly and efficiently

- Great aptitude and attitude towards learning

- Take full responsibility for task/project execution

- Ability to prioritize own work and respect deadlines

Benefits

Flexible day shift

5 days working

Paid leave

Location: Mohali

Job Type: Full-time

• Proficient in Node with Express.Js as a framework.
• Must have hands-on experience in Databases. (MongoDB)
• Proficient understanding of code versioning tools, such as Git
• Hands-on experience in building microservices and processes.
• Building reusable code and libraries for future use

Content Writer

Roles & Responsibility:

To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.

Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.

Create content which gives website readers access to information in a simple, easy to understand language.

The content writer should know the target audience and write content to engage and draw visitors.

Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.

Creating stories from in-house reports/surveys monthly.

Developing new ideas for web content.

Work with team members to enhance content pieces.

Desired Profile

Freshers with impressive writing skills are welcome.

As a web content writer, the ability to write engaging content for websites.

Knowledge in writing content for websites/print/company blogs.

Good written and communication skills.

Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.

Excellent time management skills.

Personal Traits:

Excellent written and oral communication skills.

Excellent problem-solving skills.

Should be excellent in Time Management, Planning Skills & Organizing Skills.