Senior Customer Scientist

Review Criteria

* Strong Technical Project Manager / Program Manager / Implementation manager profile

* 4+ years in Project Management / Program management Implementation Engineer/ Consultant with a B2B SaaS company (preferably with enterprise client)

* Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

* Strong communication, stakeholder management, and executive-level reporting capability

* (Company) -B2B SaaS

* Not looking for implementation engineer but someone who handles the implementation projects

Role & Responsibilities

We are seeking a dynamic and detail-oriented Technical Project Manager. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a product or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.

Project Management & Delivery Oversight:

* Plan and manage multiple concurrent technology projects across multiple teams.

* Collaborate with teams to define project plans, timelines, and resource allocations.

* Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.

* Generate reports and maintain dashboards on project status, risks, and timelines.

* Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance:

* Design and implement processes for Agile delivery, ticket management, and support workflows.

* Conduct audits, spot checks, and process reviews to ensure compliance.

* Identify delivery bottlenecks and drive continuous improvement.

Stakeholder Communication:

* Serve as the bridge between Engineering, QA, Support, and Product teams

* Regularly update leadership on delivery progress, risks, and process gaps

* Simplify technical progress and status for executive-level reporting

Ideal Candidate

* 3+ years of experience in Project Management / program management / Delivery Excellence roles within technology or SaaS organizations.

* Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.

* Hands-on experience in any technical function (QA, development, testing, or project coordination).

* Ability to lead process governance, including documentation, audits, and stakeholder alignment.

* Excellent communication, analytical thinking, and stakeholder management skills.

* Self-driven, highly organized, and outcome-focused.

Desirable Qualifications:

* Certifications such as PMP, CSM, or CMMI-related are a plus.

* Exposure to process maturity models or experience contributing to CMMI audits is preferred.

Strong Software Engineer fullstack profile using NodeJS / Python and React

Mandatory (Experience) - Must have 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)

Mandatory (Core Skills 1): Must have strong experience in working on Typescript

Mandatory (Core Skills 2): Must have experience in message based systems like Kafka, RabbitMq, Redis

Mandatory (Core Skills 3): Databases - PostgreSQL & NoSQL databases like MongoDB

Mandatory (Company) - Product Companies Only

Mandatory (Education) - Tier 1 Engineering Institutes (IIT, NIT, BITS, IIIT, DTU or equivalent)

About Us

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best

learning opportunities. Today, Yocket is the largest community-driven online platform

for international education.

We specialize in premium counselling services for students with ambitions of

pursuing higher education abroad by connecting them to the best universities in the

world. We offer a comprehensive range of services, including expert counselling, test

preparation, visa assistance, and even loans to facilitate your educational journey.

Till date, we have helped more than 10,00,000 students across countries pursue

their higher education. Our students have secured admissions in all of the world's

top 100 global universities, including prestigious institutions such as Harvard

University, MIT, Stanford, University of Oxford, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500

Crores, spanning across 15 countries, and have partnered with 12+ lenders like

HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in

changing the way students make their decisions about education. If you wish to

create an impact and help students get the best education by taking our vision

ahead, we would love to have you on our team!

Job Description

Direct revenue generation through B2C sales.

Responsible for meeting and exceeding sales targets.

Building rapport with students and their parents to drive conversions.

Understanding student profiles to offer tailored solutions.

Open to making calls and following up from different lead sources.

Participating in virtual/physical events, seminars, and webinars.

Requirements

Fresher to maximum 5 years of experience in sales.

Proven ability to meet or exceed targets.

Bachelor's degree or equivalent experience.

Prior experience in target-based sales or revenue-focused roles is a plus.

Exceptional written and verbal communication skills.

Highly organized and detail-oriented.

Strong interpersonal and persuasion skills.

Experience in EdTech sales will be a strong advantage.

Familiarity with CRM tools is preferred.

Benefits

Medical Insurance for you and your family.

No-boss culture – We value ideas over hierarchy.

Access to a psychological counselor – Mental health support provided

Job description

Immediate FULL-TIME VACANCY for a VIDEO EDITOR (Long film editor preferable) & Graphic Designer who can work as part of a team & independently.

(Long Video editing must be known,It is a major demand).

Responsibilities:

After effect must known and colour correction must known

Long film/video editing must known

Reels making must known

Youtube video making must know

Create engaging content for digital/social media (images /GIFs/Videos/Reels etc.)

Publish & monitor content on social media networks

Conceptualize visuals based on requirements

Develop illustrations, logos and other designs using software or by hand

Use the appropriate colors and layouts for each graphic/video

Work with copywriters and creative director to produce final design

Test graphics across various media

Amend designs after feedback

Ensure final graphics and layouts are visually appealing and on-brand

Candidates should have knowledge of different video editing software and will be responsible for • editing the video • adding special effects and creating a final video. • Adobe Photoshop • Logo Design . •Adobe Premiere Pro • Canva • Filmora

Job Type: Full-time

Monday to Saturday (10:30 pm TO 6:30 pm)

Java Developer Requirements

·        Minimum 7 to 15years of experience in Java/J2EE

·        Outstanding skills in Java Struts, JSP, Hibernate

·        Capability to understand DB design, SQL queries

·        Experience in JavaScript, JQuery, JSON and AJAX

·        Strong Object Oriented Analysis and Design skills

·        Knowledge in source version control such as GIT

·        Understanding on Agile methodologies

No of Opening: 7

Location: Chennai/Madurai (WFO)

·        Degree in Computer Science or related field.

·        Experience with user interface design, database structures, and statistical analyses.

·        Analytical mind-set and good problem-solving skills.

·        Excellent written and verbal communication.

·        Good organizational skills.

·        Ability to work as part of a team.

·        Attention to detail.

• Serve as a technical expert for Workday (primarily) and other HR business systems. 

• Oversee and maintain business process configuration, inbound and outbound integrations, and security

• Create and maintain advanced reports and web services to enable data-driven decision making across the enterprise, with end-user visibility both inside and outside of Workday
  
  
• Utilize Azure DevOps to coordinate and prioritize development efforts with the global team
  
  
• Understand HR work processes, and utilize LEAN or other process improvement methodologies to make processes more efficient
  
  
• Participate in periodic strategic planning exercises with the HR Operations Team to understand priorities and align the work efforts of key projects and working teams
  
  
• Participate in Agile development of Workday (our HRIS), working closely with the HR Operations team to prioritize and implement process improvements
  
  
• Provide leadership to other team members and stakeholders

• At least three years’ recent experience in HRIS or HR Operations
• Workday experience required, with a strong emphasis on security, reporting, and business process configuration. Need expertise on  Advanced compensation, absence, talent / performance experience and Microsoft Excel.
• Experience in Workday EIB (Enterprise Interface Builder) is a huge plus.

• Strong project management skills and attention to detail

• Experience with Agile development principle and methods, specifically with scrum and sprint
• Ability to build and maintain credibility by knowing the business and aligning HR systems support to the priorities of the business.
• Demonstrated ability to influence leaders, establish and maintain collaborative partnerships and provide thought leadership.
• Bachelor’s degree required

we need Candidates for Sales and Marketing for pan India . Distribution Channels , Retail Channels ,and Entertainment

What will I be doing? 👩‍💻👨‍💻

Leading parts of the product from inception to launch, and own large parts of the product’s execution.
Working with our Sales and frontend team to build products with the goal of delighting and increasing the success of our users.
Architecting, building, testing, and releasing product-facing features.
Contributing to our side projects and free tools for the education industry.

What do I need? 🤓

1-2 years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep knowledge of a high-level programming language (for example, PHP, Python, etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Deep knowledge of SQL Databases
Experience with scalable distributed systems, both built from scratch as well as on AWS primitives
Willingness to learn and use new technologies
Extremely data-driven
Ability to debug complex systems

Brownie points 🍰

Using a framework (for example, Laravel, Code Igniter, Django)
Understanding of containerisation (Docker/Kubernetes) along with ability to deploy to AWS ECS (or similar tools)

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

Perks 😍

Flexible vacation
Take a tutorial, on us
Monthly remote meals

Tech stack 🔨

PHP
Laravel
NodeJS
VueJS
Ionic Angular
Digital Ocean
AWS
MySQL

Why Classcard? 🚀

We are still in the early stages of our journey. You will be working closely with our users, acting on both their feedback and what our data says. Things you build here will have tremendous impact on both our business and Classcard as a company.
What happens after I apply? 🤔

1. Quick phone call with a member of our engineering team to find out more about your experience and why you want to work at Classcard.

2. Video interview:

   Technical discussion with a senior engineer
   Pairing on an interesting problem
   Meet the founders