Senior Customer Scientist

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

• Strong Product Design / UX UI Design Profiles
• Mandatory (Experience 1) – Must have a 4+ years of hands-on experience designing digital products (UX/UI) across web and mobile platforms.
• Mandatory (Experience 2) – Must have a strong portfolio showcasing end-to-end design execution—user research, wireframing, prototyping, and high-fidelity UI work.
• Mandatory (Experience 3) – Must have proficiency in Figma, Adobe Creative Suite, and prototyping tools like Framer, Principle, or similar.
• Mandatory (Experience 4) – Must have worked directly with product managers, engineers, and founders to shape product vision and strategy
• Mandatory (Company) - Product companies only (B2B preferred

Design, develop, and maintain backend services using Java

Build scalable RESTful APIs and microservices

Work with Spring / Spring Boot frameworks

Implement business logic, data access layers, and integrations

Optimize application performance, scalability, and security

Write clean, testable, and maintainable code

Perform unit and integration testing

Participate in code reviews and technical discussions

Collaborate with frontend, DevOps, and QA teams

Troubleshoot and resolve produc

About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare dedicated platform.

About the Role:

We are looking for a skilled and proactive IT Support Engineer to join our growing IT team. As an IT Support Engineer, you will be responsible for providing technical support, troubleshooting issues, and assisting in the day-to-day operations of our IT infrastructure. The ideal candidate should have 2-4 years of experience in IT support, with a solid understanding of networking, hardware, software, and systems administration.



Responsibilities

➔   Provide first- and second-level technical support to end users, troubleshooting hardware, software, and network issues both onsite and remotely.

➔   Assist in maintenance of servers, desktops, laptops, and mobile devices, ensuring optimal performance.

➔   Support the configuration and maintenance of network devices (routers, switches, firewalls) and ensure secure and reliable connectivity.

➔   Aid in the rollout, installation, and configuration of new hardware and software applications, including updates and patches.

➔   Develop and maintain technical documentation and user guides. Conduct basic training sessions to help staff better utilize IT resources.

➔   Track, prioritize, and resolve tickets using the organization’s helpdesk system. Escalate issues as needed and follow up to ensure resolution.

➔   Support initiatives related to IT security, ensuring systems adhere to compliance and policy standards, and participate in routine system audits.

Requirements

➔   2-4 years of experience in IT support, network administration, or a similar role.

➔   Solid understanding of operating systems (Windows, Linux, macOS) and network protocols.

➔   Experience with hardware troubleshooting and software installation.

➔   Exposure to SASE tools like Zscaler, Netskope, PaloAlto Prisma Access.

➔   Knowledge of Active Directory, Office 365, and other enterprise IT solutions.

➔   Basic experience in server administration and virtualization technologies (VMware, Hyper-V).

➔   Excellent communication skills and a customer-focused approach.

Preferred Skills (Optional):

➔   Experience with IT service management (ITSM) tools (e.g.,JIRA Service Desk, ServiceNow,Freshworks etc).

➔   Exposure to virtualization technologies (e.g., VMware, Hyper-V) or cloud platforms (e.g., AWS, Azure).

➔   Knowledge of scripting or automation (e.g., PowerShell, Python) for routine tasks.

Work Location: Bangalore

Work Mode: WFO

Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more.

Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

MUST HAVE 1YR OF EXP INTO INTERIOR DESIGN BACKGROUND AND SALES EXP.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Duties and Responsibilities:

Responsible for overall operation of section.

 Enter kitchen on time, in clean and tidy uniforms, well groomed with head gear, shoes

and clean dusters.

 Switch on gas and ovens in case it is required.

 Check if equipment’s are in working good condition and inform maintenance head for

its breakdown.

 Same to be informed to Head chef and should be written in maintenance order form.

 Check quality of previous day mis-en-place for its spoilage.

 Update preparation list (based on lunch buffet and Ala Carte) as per forecasted

quantity for that day and spoilage. Do not make over excess quantity as that will lead

to wastage and high food cost.

 As per preparation list, get all raw material and cooking utensils arranged, if commis

is there otherwise do it on own.

 In case of any raw material is not available or utensils, check with stores and inform

same to head chef.

 Follow up on the same by writing on the follow up sheet.

 Get material picked up from Dry stores and fresh material from Receiving.

 Directly responsible for receiving quality of raw material (Perishable and Non-

perishable).

 Check discrepancy in quantities. In case material is not proper, return the material and

inform stores to buy fresh from market and debit the amount to the supplier.

 In case it is very urgent, accept few quantities and enter less quantity as received.

 Inform Head Chef for any unavailable items as per ordering list. At the same time

inform captain and above for not available dish with valid reason.

 Fill up requisition sheet before 4 pm and check day store for available (Perishable and

Non-perishable) ingredients before giving final requisition.

 In case Head chef is off, check ordering of other sections.

 Responsible for the operation of your section on your off days.

 Responsible for assigning work to your subordinate for your off days as per his

efficiency.

 Wash all vegetables before starting mis-en-place as per preparation list, keeping

hygiene in mind.

 Prepare mis-en-place as per Preparation List with high ingredient yield and no

wastage.

 Keep work table and ranges clean from time to time during operations, to maintain

basic hygiene standard.

 Use right cooking method for preparations, and guide sub-ordinate as well.

 Guide subordinates to use heavy and light equipment’s.

 Taste items for its quality and right preparations. Make a habit of tasting items.

 Dishing out orders as per right KOT (make sure date, time, qty and signature of order

taker is mentioned correctly) keeping garnish and accompaniments in minds.

 Follow Standard portion size while dishing out orders, guide your sub-ordinates.

 Follow correct plate presentation and guide your sub-ordinates.

 Re- use preparations, leftovers efficiently in order to control wastage.

 Check for the last order and close the kitchen by doing and guiding subordinate to

cover all items and store as per requirement.

 Clean all work area and ranges.

 Check required amount of mis-en-place for the next shift.

 Lock all chillers and freezer to avoid any pilferage.

 Giving proper handover of mis-en-place for ala carte, outdoor, in-house function, live

counter or any special preparations to head chef for the day taking off.

 Supporting Head chef by conducting training on various aspect of kitchen operation

including related cuisine, hygiene, planning etc.

 Make sure that all work with regard to Daily checklist is completed like Food tasting

sheet, N/A Items, Kitchen cleaning images, Pest Control, ODC Update, Daily

Wastage sheet, Buffet Set up, Daily Fridge Stacking images, etc.

 Follow Buddy learning systems to train the assigned kitchen staff and report their

success on a timely basis

Job Requirements:

4-6 years of experience in Continental Cuisine/Mexican/Italian.

 High school diploma or equivalent required.

 Excellent personal hygiene

We are seeking a talented and passionate Data Scientist to join our dynamic team. The ideal candidate will leverage their expertise in statistical analysis, machine learning, and data visualization to extract actionable insights from complex datasets. You will play a key role in developing and deploying predictive models, contributing to strategic business decisions, and driving innovation through data.

Responsibilities:

• Data Analysis and Exploration:
• Collect, clean, and preprocess large datasets from various sources.
• Conduct exploratory data analysis to identify patterns, trends, and anomalies.
• Visualize data using appropriate tools and techniques to communicate findings effectively.
• Machine Learning and Modeling:
• Develop and implement machine learning models for predictive analytics, classification, regression, and clustering.
• Evaluate model performance and optimize algorithms for accuracy and efficiency.
• Stay up-to-date with the latest advancements in machine learning and artificial intelligence.
• Statistical Analysis:
• Perform statistical hypothesis testing and A/B testing to validate findings.
• Apply statistical methods to analyze data and draw meaningful conclusions.
• Develop statistical models to forecast future trends and outcomes.
• Data Visualization and Reporting:
• Create compelling visualizations and dashboards to present data insights to stakeholders.
• Prepare clear and concise reports summarizing findings and recommendations.
• Effectively communicate complex data concepts to non-technical audiences.
• Collaboration and Communication:
• Collaborate with cross-functional teams, including engineers, product managers, and business analysts.
• Present findings and recommendations to stakeholders at all levels of the organization.
• Contribute to the development of data-driven strategies and initiatives.

Designation : Java developer

Experience : 6yrs

Must have skills

6 to 8 years

Java, JEE, Spring Boot, Microservices, REST

Good knowledge of data structures and algorithm concepts

Responsibilities:

• Building multi-platform applications for Android and iOS using the Flutter development framework of Google.
• Collaborating with other developers to create, deploy, and maintain Flutter-based applications for different platforms.
• Performing app profiling and improving performance.
• Writing and reviewing multi-application codes
• Testing products to remove bugs and any malfunctioning aspects
• Ensuring consistency between the delivered product features and the requirements/criteria of the business.
• Developing new features, maintaining code, and fixing/debugging issues.
• Managing a team of Flutter Developers

Requirements:

• Good understanding of Flutter and Dart.
• Good Knowledge of Java, Kotlin or Swift.
• Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into readable state
• Good understanding of code versioning tools such as Git etc.
• Willingness to learn about new technologies and trends in mobile.
• Experience with third-party libraries and APIs
• Familiarity with cloud message APIs and push notifications.
• Working knowledge of Reactive programming is a plus.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Bachelor’s degree in Computer Science or related field, or equivalent professional experience.
• Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment.
• Confident, detail-oriented, and highly motivated to contribute to the growth of the organization as part of a high-performing team.
• Ability to work under pressure and adhere to tight deadlines.
• 1.5-3 years of relevant software development experience.
• Strong communication skills.