Client Success & Support Executive

About Company

Our client is in the business of delivering cutting-edge software solutions, hardware systems, and IT services. It lends the right technological edge to governments and businesses. This enables them to achieve their organizational objectives efficiently and effectively to scale their businesses to newer heights.

Minimum Requirements/Qualifications:

• Bachelor’s/Master’s degree in computer science, Computer Engineering or a related field is preferred.

• Must have at least 5 to 7 years of experience in application development (Java,Spring Framework), Deployment(Apache Tomcat & Nginx)

• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts.

• Knowledge & hands-on experience of Java, Spring Framework, Spring Security, JSP, Apache Tomcat, Nginx is a must.

• Must have experience with Bootstrap CSS, jQuery etc.

• Basic Understanding of PostgreSQL, MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services.

• Relevant Knowledge of Java GUI frameworks according to project requirements.

• Experience in handling external and embedded databases.

Roles & Responsibilities

• Develop new modules, patches & Updates/upgrades for an existing application (developed in-house by the client)

• Bug fixing, and updating of software.

• Analyze user requirements to define business objectives.

• Maintain Java-based applications that can be high-volume and low-latency.

• Identify and resolve any technical issues arising.

• Write well-designed, testable code.

• Conducting software analysis, programming, testing, and debugging.

• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.

Azure DE

Primary Responsibilities -

• Create and maintain data storage solutions including Azure SQL Database, Azure Data Lake, and Azure Blob Storage.
• Design, implement, and maintain data pipelines for data ingestion, processing, and transformation in Azure Create data models for analytics purposes
• Utilizing Azure Data Factory or comparable technologies, create and maintain ETL (Extract, Transform, Load) operations
• Use Azure Data Factory and Databricks to assemble large, complex data sets
• Implementing data validation and cleansing procedures will ensure the quality, integrity, and dependability of the data.
• Ensure data security and compliance
• Collaborate with data engineers, and other stakeholders to understand requirements and translate them into scalable and reliable data platform architectures

Required skills:

• Blend of technical expertise, analytical problem-solving, and collaboration with cross-functional teams
• Azure DevOps
• Apache Spark, Python
• SQL proficiency
• Azure Databricks knowledge
• Big data technologies

The DEs should be well versed in coding, spark core and data ingestion using Azure. Moreover, they need to be decent in terms of communication skills. They should also have core Azure DE skills and coding skills (pyspark, python and SQL).

Out of the 7 open demands, 5 of The Azure Data Engineers should have minimum 5 years of relevant Data Engineering experience.

Proven experience as a Business Analyst or similar role.

Strong communication skills, both written and verbal, with the ability to effectively convey complex concepts.

Excellent documentation skills, with attention to detail and accuracy.

Proficient in logical and analytical thinking, with the ability to solve problems and think critically.

Demonstrated understanding of business needs and the ability to perform comprehensive requirement analysis.

Familiarity with Jira tool and Agile methodology.

Strong organizational skills and the ability to manage multiple tasks simultaneously

The Opportunity

We have a new opportunity as part of our newly developed Events & Experiences team at Extramarks Education- India's leading education tech company. 

A position based out of the head office in Noida, we are looking for a Marketing Manager- Events with experience marketing large scale events, IPs across lifestyle and entertainment events. 

In a hands-on role, our ideal candidate is a great communicator and collaborator, can plan and execute effective event marketing strategies focusing on result-driven metrics, lead multiple events, are solutions-focused, and know the country's events landscape. If creating quality consumer engagement strategies and driving audience metrics sounds like your thing, we'd love to hear from you.   

Who are you?

As a person, you are organized, thorough, and not afraid to get your hands dirty. Driven and confident, you are a good listener and can communicate effectively across organizational levels, external partners, and the team. You want to get the job done but not at the cost of quality and substance. Collaborative and easy-going, you have a strong work ethic with a penchant to mentor and inspire your team. 

The Role

You will play a key role in creating, shaping, executing, and managing event marketing strategies across our events calendar. 

• Bring exceptional people and project management skills driving multiple initiatives across our events calendar.  
• Solutions-focused, you bring quantitative, analytical, and problem-solving skills to draw insights from metrics, recommendations from the analysis and present marketing plans/solutions to internal & external stakeholders.
• Understand brand values, objectives, and goals to devise well-articulated communication across requirements and recommendations.
• Collaborate and work in sync with support teams across the organization to bring alive marketing plans. 
• Establish marketing goals and key KPI's for event marketing initiatives across events 
• Manage and foster media partnerships and key relationships to derive maximum media value and brand awareness across events.

Responsibilities

• Conceptualize and execute campaigns, including budgets, for events across the events calendar, including partnered events
• Work with the consumer insights team to understand consumer feedback and engagement pre and post events to customize solutions for event and consumer segments.
• Track, monitor, and analyse metrics across business units and HO level, working closely with the digital marketing team. 
• Be up to date and well-versed in marketing trends across digital and offline channels, industry news, talent, and collaborators and have bankable standing relationships with industry professionals, vendors, and agencies. 
• Work closely with event management and sales teams to create an event marketing plan that includes media deliverables for partners wherever needed.
• Create timely feedback reports on data and consumer engagement post events 
• Manage and mentor a team of marketing executives working across events.

Professional & Educational Qualifications 

• 7+ years of experience in event marketing and execution, ideally with an agency or with a brand with an in-house events team
• Ability to analyse data to drive conclusions and form recommendations and solutions
• Excellent communication, presentation, and analytical skills. 
• Experience having managed a team as well as lead other internal stakeholders in managing small to large events. Work cross-functional, building trust, and fostering collaboration.
• Very organized, detail-oriented, and a strong problem-solver
• Graduate/Post Graduate Degree
• Travel, as required.

What we do:

Have you ever tried creating a good video? It's hard. Really hard. We know a thing or two about it because our team is comprised of filmmakers and engineers who have spent the last 20 years of our lives in the motion picture, advertising, and television industry. Today, stitching together a production-ready video poses a litany of challenges: uploading assets from multiple sources, soliciting input from multiple departments, maintaining version control, and getting sign-off on final releases. As you can guess, a lot of this workflow has been happening across multiple tools. Desynova unifies the assets and the conversation. We're aiming to become the media collaboration layer for the entire internet.

Culture:

Rule number one: be a good person. We have a passion for technology and Film/Video making. This is not just a job, it's an opportunity to do what you love every day, stimulate your mind, be challenged, and build an app that allows thousands of creators all over the world to connect with one another and create stunning films, television shows, and works of art.

As part of the Product Management Team, you will help strategize and design our products, manage the end-to-end execution of product features, and contribute to product vision and strategy.

Responsibilities

• Understanding and analyzing user needs. Define and validate use case scenarios with statistics and metrics.
• Maintaining a deep understanding of the competitive landscape and trends
• Validating and pitching new product ideas
• Defining features through detailed specifications and user stories
• Creating elaborate mock-ups and wireframes with industry standard prototyping tools (Optional)
• Working with design and engineering teams through feature implementations
• Maintaining timelines and keeping all stakeholders updated
• Defining success metrics and analyzing product performance
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Basic understanding of APIS, how to read & understand them, Verify the API response as per product & business requirements
• Ability to talk extensively about features and product during live demos

Qualification

• Deep passion for building software products and services
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Uncanny product sense on how to marry technology and design to solve user needs in a practical manner
• Excellent problem solving and analytical skills combined with a strong business and technical acumen
• Bias for action and can break down complex problems into steps that help drive product development
• Immaculate oral and written communication skills

Helpful Skills

• Worked on an iOS app, from design to development to testing to deployment
• Worked on an Android app, from design to development to testing to deployment
• Worked with AI/ML projects such as Face Detection Recognition, NER, NLP, etc
• Worked with elastic search, able to write, read and modify elastic queries
• Worked with Jira
• Worked with GitHub
• Worked with Google MS Sheets
• Good with presentations.
• Good to know python, mongoDB, Js, basic HTML/CSS

Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us

Learn more about us: https://grappus.com/">https://grappus.com/

We are seeking a Senior Java Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.

• Ability to write elegant and readable code
• Excellent problem solving skills and love technical challenges
• Comfortable working in a team-oriented and collaborative environment
• Strong understanding of Agile and Lean software development processes and practices
• Stays plugged into emerging technologies/industry trends and applies them proactively
• Knowledge of software best practices, like test driven development and continuous integration

• BE/BTech in Computer Science or a related field or equivalent practical experience

• 2+ years of software development experience including deep, hands on experience in building back end applications using Java and Spring ecosystem
• Strong command over core Java:
  • Understands the application of java best practices including logging & exception handling
  • Familiar with the Java Concurrency model
  • Understands Java collections, generics and java 8 based functional programming features
• Has extensively used the Spring ecosystem:
  • Spring Boot
  • HTTP/REST API development
  • Spring Data (JPA)
  • ORM tools like Hibernate (can fine tune mappings for performance)
  • Unit and integration testing facilities of Spring Boot
• Experience coaching and mentoring junior developers
• Aggressive problem diagnosis and creative problem solving skills and client handling skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Implemented CI/CD in any of the projects done and experience with Test Driven Development

• Understanding of API Development best practices
• Knowledge of Kubernetes/Docker and Devops
• Some or all of these AWS services: EC2/ECS; lambda; SQS/SNS; API Gateway, Cognito; Elastic Search
• Has contributed to the development or enhancement of CI/CD pipelines in a previous project
• Contributed in the creation of end-end automation tests (functional or non-functional)
• Has designed relational databases; conversant with SQL
• Personal projects or contributions to the open source community
• Strong organizational skills to juggle multiple tasks within the constraints of timelines
• Team player (those great personality types that people love to work with)
• Great communication skills