Business Analyst

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our AI team is at the forefront of leveraging cutting-edge technologies to enhance

vendor onboarding, compliance, and risk analysis.

We are looking for an Associate Product Manager (APM) to join our AI product team. This role

will be instrumental in shaping AI-driven features and integrations, working at the intersection of

AI, UX, and product strategy. The APM will report directly to a Senior Product Manager and

collaborate closely with engineering, design, and sales teams to bring innovative AI solutions to

life.

What You'll Do:

• Own & manage specific AI product features and sub-initiatives across multiple projects, gaining cross-product knowledge.
• Gather and prioritize product and customer requirements to ensure we are solving real business problems with AI.
• Collaborate with stakeholders to define product vision, prioritize, and break it down into execution phases.
• Work closely with engineering & design teams to deliver high-quality AI-driven features.
• Monitor & report on product performance, leveraging insights from OpenPanel and other analytics tools.
• Solve complex problems with structured thinking and propose actionable, detailed solutions.
• Leverage data to drive decisions and refine product strategy.
• Gather market insights and understand customer pain points via research and engaging
• with clients, prospects, sales, and marketing.

What We're Looking For

At Certa, AI PMs are hands-on builders. You will design, prototype, and ship AI-powered pipelines for products. We're looking for someone who can think like a PM and build like an engineer.

Must-Have Skills

• Hands-on experience building and shipping AI pipelines end-to-end.
• Strong working knowledge of AI concepts - LLMs, generative AI, prompt engineering, agentic workflows, and vector databases.
• Ability to move from idea to working prototype quickly, with a bias toward iteration over perfection.
• Ability to identify opportunities where AI can drive efficiency and innovation.
• Excellent collaboration and communication skills (written and verbal), with a proactive approach to working with engineering, design, and sales teams.
• 1–3 years of experience in product management, AI/tech products, or a related field.

Nice-to-Have Skills

• Hands-on experience with n8n, Langflow, or similar AI automation tools.
• Experience working in automation contexts - industrial, business process, or workflow automation.
• Prior experience in software development or programming.
• Active interest in the latest AI developments and research.
• Prior experience in B2B SaaS.

Strong UI/UX Product Designer Profile (UX-first focus)

Mandatory (Experience 1): Must have 2+ years of hands-on experience in UI/UX or Product Design roles with a strong focus on UX (user flows, journey mapping, usability) from a product company background

Mandatory (Experience 2): Must have hands-on experience in end-to-end design process including user research, persona creation, wireframing, prototyping, and high-fidelity designs

Mandatory (Design Skills): Must be strong in Figma and/or Adobe Suite (Photoshop, Illustrator, XD, Sketch) with practical exposure to creating UI designs and prototypes

Mandatory (Collaboration): Must have experience working cross-functionally with product managers, developers, or business teams

Mandatory (Company): Product companies (B2C preferred)

Mandatory (Portfolio) : Must have a strong portfolio showcasing end-to-end UX process (user research, flows, wireframes, prototypes, final designs); preference for candidates with live product work (web/app) demonstrating real-world impact

Mandatory (Education) : Bachelor’s degree in Design, HCI, or related field (or equivalent experience)

Mandatory (Note): Candidate must be willing to complete a design assignment as part of the hiring process (non-negotiable)

Key Responsibilities & Accountabilities:-

- Assist in sourcing and attracting candidates using various channels (job portals, social media, referrals, etc.)

- Conduct initial phone screenings and schedule interviews

- Source candidates through online channels, networking, databases, and employee referrals.

- Screen resumes and conduct initial interviews to assess candidates’ suitability.

- Coordinate and schedule interviews with hiring teams and provide timely feedback to candidates.

- Assist in employer branding initiatives to position the company as an employer of choice.

- Support campus recruitment, job fairs, and other hiring events.

- Work with senior HR team members to understand the requirements.

- Release LOI’s and Appointment letters.

- Onboarding and employee documentation management.

About The Company

The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide. 

Join us as a Senior Software Engineer within our Web Application Development team, based out of Pune to deliver end-to-end customized application development. 

We expect you to participate & contribute to every stage of project right from interacting with internal customers/stakeholders, understanding their requirements, and proposing them the solutions which will be best fit to their expectations. You will be part of local team you will have chance to be part of Global Projects delivery with the possibility of working On-site (Belgium) if required.You will be most important member of highly motivated Application development team leading the Microsoft Technology stack enabling the team members to deliver “first time right” application delivery.

Principal Duties and Responsibilities

• You will be responsible for the technical analysis of requirements and lead the project from Technical perspective

• You should be a problem solver and provide scalable and efficient technical solutions

• You guarantee an excellent and scalable application development in an estimated timeline

• You will interact with the customers/stakeholders and understand their requirements and propose the solutions

• You will work closely with the ‘Application Owner’ and carry the entire responsibility of end-to-end processes/development

• You will make technical & functional application documentation, release notes that will facilitate the aftercare of the application Knowledge, Skills and Qualifications

• Education: Master’s degree in computer science or equivalent

• Experience: Minimum 5- 10 years

Required Skills

• Strong working knowledge of C#, Angular 2+, SQL Server, ASP.Net Web API

• Good understanding on OOPS, SOLID principals, Development practices

• Good understanding of DevOps, Git, CI/CD

• Experience with development of client and server-side applications

• Excellent English communication skills (written, oral), with good listening capabilities

• Exceptionally good Excellent technical analytical, debugging, and problem-solving skills

• Has a reasonable balance between getting the job done vs technical debt

• Enjoys producing top quality code in a fast-moving environment

• Effective team player working in a team; willingness to put the needs of the team over their own

Preferred Skills  

• Experience with product development for the Microsoft Azure platform

• Experience with product development life cycle would be a plus

• Experience with agile development methodology (Scrum)

• Functional analysis skills and experience (Use cases, UML) is an asset

iOS Developer with minimum 7 years of experience and he must expertise in iOS Swift, XMPP, Jabber, messaging and chat services, WebRTC, Ejabberd, Web Sockets and VOIP Calling

WHAT YOU WILL DO:

• Execute a full software development lifecycle (SDLC)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable, reusable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Implement security and data protection
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features

REQUIRED SKILLS & QUALIFICATIONS:

• Good knowledge of Core Java (Minimum Version 8)
• J2EE with a good understanding of Servlets and JSP
• Experience in Spring Modules – Spring IOC and AOP, Spring Boot (version 2 plus), JDBC
• Expertise in design and development of various web and enterprise – level applications using Java/J2EE technologies such as Spring, Hibernate, Rest services.
• Web Services (including SOAP, XML, XML Schema, JSON, and REST)
• Tools required: Maven,Eclipse, Github, and Swagger
• Good knowledge of SQL and Redis (NOSql)
• Ability to document requirements and specifications
• Proven work experience as a Software Engineer or Software Developer
• Ability to develop software in Java or any other OOPS languages
• Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in developing Web Applications using at least one popular Web Framework (Spring)
• Experience with test-driven development
• Proficiency in software engineering tools

PREFERRED SKILLS & QUALIFICATIONS:

• A Bachelor’s Degree in Computer Science, Software Engineering, or other related fields.
• Eight to Ten years of Software Engineering or Software Development experience, preferably in a related field.

REPORTING: This position will report to HOD

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India) & In-Office – Jaipur, India

SHIFT TIMINGS:

Summer - 1:30pm-10:30pm IST

Winter    - 2:30pm-11:30pm IST

• Should have E-publishing and Editorial services domain knowledge
• Should understand the competitive landscape and identify the gaps in the market
• Must be able to identify the right opportunities & qualify leads for the Sales team
• Should be able to handle communication and fresh conversations with prospects
• Should have min. 2 years of experience working on the US, European Markets
• Assist Sales Team in identifying, following up, and qualifying prospects
• Generate reports & dashboards on Marketing influenced pipelines regularly
• Create clear and crisp product presentations and solution demonstrations
• Research & develop prospect lists using LinkedIn, Zoominfo, and Web research
• Participate and actively contribute in Marketing Strategy Meetings
• To work with the sales team in handing over any pre-sales efforts
• Support sales efforts with in-depth product and business knowledge
• Miscellaneous Pre-Sales and Sales related activities

Required Experience / Qualifications

• MBA from a good institute with a go-getter attitude to pursue leads and targets
• A motivated, competitive individual with a strong aptitude for Publishing technology
• 4-6 years of experience in a sales & marketing role
• Knowledge of commonly used CRM Salesforce and Marketing automation tools and dashboards
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills

Experience:

• 1 to 4 years of experience in Digital Marketing

Kinds of Projects Undertaken:

• ePublishing, Editorial Services, eLearning, eBook, Accessibility