Test Engineer

Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)

Mandatory (Experience 1): Must have 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).

Mandatory (Experience 2): Must have 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.

Mandatory (Experience 3): Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.

Mandatory (Skills 1): Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.

Mandatory (Skills 2): Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.

Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.

Mandatory (Skills 4): Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Mandatory (Company): B2C product organizations (fintech, e-commerce, edtech, or consumer platforms) with large-scale user datasets and analytics maturity.

Mandatory (Note): Don’t want data analysts; looking for strategic behavioral insight leaders or research-driven analytics professionals focused on user behavior and product decision-making.

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Experience: -

* Minimum 2 year of coding experience in ReactJS (TypeScript), HTML, CSS-Pre-processors, or CSS-in-JS in creating Enterprise Applications with high performance for Responsive Web Applications.

* Minimum 2 year of coding experience in NodeJS, JavaScript & TypeScript and NoSQL Databases.

* Developing and implementing highly responsive user interface components using React concepts. (self-contained, reusable, and testable modules and components)

* Architecting and automating the build process for production, using task runners or scripts

* Knowledge of Data Structures for TypeScript.

* Monitoring and improving front-end performance.

* Banking or Retail domains knowledge is good to have.

* Hands on experience in performance tuning, debugging, monitoring.

Technical Skills: -

* Excellent knowledge developing scalable and highly available Restful APIs using NodeJS technologies

* Well versed with CI/CD principles, and actively involved in solving, troubleshooting issues in distributed services ecosystem

* Understanding of containerization, experienced in Dockers, Kubernetes.

* Exposed to API gateway integrations like 3Scale.

* Understanding of Single-Sign-on or token-based authentication (Rest, JWT, OAuth)

* Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka.

* Practical experience with GraphQL is good to have.

* Writing tested, idiomatic, and documented JavaScript, HTML and CSS

* Experiencing in Developing responsive web-based UI

* Have experience on Styled Components, Tailwind CSS, Material UI and other CSS-in-JS techniques

* Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system

* Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

* Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

* Documenting the code inline using JSDoc or other conventions

* Thorough understanding of React.js and its core principles

* Familiarity with modern front-end build pipelines and tools

* Experience with popular React.js workflows (such as Flux or Redux or ContextAPI or Data Structures)

* A knack for benchmarking and optimization

* Proficient with the latest versions of ECMAScript (JavaScript or TypeScript)

* Knowledge of React and common tools used in the wider React ecosystem, such as npm, yarn etc

* Familiarity with common programming tools such as RESTful APIs, TypeScript, version control software, and remote deployment tools, CI/CD tools

* An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle

* Unit testing using Jest, Enzyme, Jasmine or equivalent framework

* Understanding of linter libraries (TSLINT, Prettier etc)

Functional Skills: -

* Experience in following best Coding, Security, Unit testing and Documentation standards and practices

* Experience in Agile methodology.

* Ensure quality of technical and application architecture and design of systems across the organization.

* Effectively research and benchmark technology against other best in class technologies.

Soft Skills: -

* Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.

* Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.

* Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management.

The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.

• Drive the product- and business-planning processes for cross-functional teams
• Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
• Assess current competitor offerings and seek opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re met
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans

• Responsible for applying the principles and practices of software quality assurance throughout the Software development cycle.
• Analyzing the project risk & identification of the project requirements
• Undertake internal quality audits(Co-ordinate with Graphic designer, UI Developer and Developer )
• Perform Testing methods on Web(Chrome ,Firefox ,IE and Safari )
• Perform Testing methods on iOS application and Android application.
• Responsible for performing Automation testing by using selenium tool.
• Run tests to identify problems or deficiencies in products/projects
• Perform Internal Quality Audits
• Track all software related metrics in terms of schedule, effort, defects, etc.

Are you looking for a Senior Backend Engineer role in a high growth startup? Are you eager to learn and make a difference at work every day? If so, then read on.

At PlumQR, we work on revolutionizing the Food & Beverage industry with our cloud-based tech products. Millions of businesses across the world are switching for better, smarter & more hygienic products to reinvent their businesses. If you have what it takes to innovate & lead, we have just the right opportunity for you.

Requirements

• Minimum 3 years as a Senior Backend Engineer
• Strong software development experience in a SaaS product company
• Significant experience with NodeJS, React.js, React Native, MySQL, MongoDB, Java
• Cloud computing services (e.g. Google Cloud Platform)
• Strong problem-solving skills
• Ability to explain technical details to people inside the company

• Need At least 2-year experience in fast paced staffing environment working on IT, Non-IT and Techno-Functional Requirement like Business Analyst, IT Project Manager, Marketing Manager, Digital Marketing, Program Manager, Software QA Engineer, Software Developer, Accountant, Accounting Manager etc.
• Good in communication and can work independently with minimal supervision.
• Should be well aware of the recruitment process and related terms like MSP/Markup/Rate Negotiation.
• Team Player.
• Ability to learn and grasp new skills.
• Positive Attitude towards Work.
• Not looking for a specialist recruiter for a particular domain, we need someone who can work on all types of requirements as per the business need.
• Qualification: Any Graduate.