Cleo EDI Solution Architect / Sr EDI Developer

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

About UpSolve:

We built and deliver complex Al solutions which help

drive business decisions faster and more accurately. We

are a typical Al company and have a range of solutions

developed on Video, Image and Text.

About Role:

Interact with business leaders to understand

requirements.

Manage client onboarding and solution deployment.

Keep track of commitments and ensure in-time

delivery

Organize and execute regional channel partner

connects and propose networking events with them

Develop and execute outreach strategy for targeted

real estate channel partner firms for the relationship

management

Network with key contacts within the related industries

to expand the contact base

About You:

Minimum C1 English level

Proven experience managing teams

Ability to work in a dynamic and fast changed

environment

A metrics driven mindset with a strong

t wl a stong analytical

approach

Strong customer references

Experience building organisations and training top

talent

Strong communication and interpersonal skills to build

sustainable relationships

Location: Mumbai

Role Overview 

Support SEO and digital marketing activities to improve website visibility, search rankings, and online traffic. 

Responsibilities 

• Perform keyword research and competitor analysis  
• Optimize website content for SEO  
• Assist in on-page and off-page SEO activities  
• Track website performance using SEO tools  
• Support content and backlink strategies  

Skills Required 

• Basic understanding of SEO concepts  
• Familiarity with Google Search Console or SEO tools  
• Good analytical and research skills  
• Strong written communication skills  

Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance 

REQUIREMENTS:

The ideal candidate will possess:

1. Chartered Accountant / MBA with 2 to 5 years’ of experience in Finance or related field.

2. General computer skills with specific knowledge of Windows-based applications.

3. Strong analytical skills and proficiency in financial modeling, valuation techniques, and market research.

PRINCIPAL ACCOUNTABILITIES:

Prepared various report as required under IBC Prepared various statements & accounts like CIRP Cost Sheet Made financial and cash forecasting along with working capital Assessment.

Prepared Preliminary Report, Progress Report Admission and Verification of Claims.

Conduct thorough financial analysis and due diligence on potential acquisition targets, including financial statements, market trends, and valuation models.

Prepare detailed investment memos and presentations for senior management, outlining the key findings, recommendations, and financial impact of proposed acquisitions.

Assist in identifying and evaluating potential acquisition opportunities that align with the company's growth strategy and investment criteria.

🌟 We’re Hiring: Assistant Manager – Sales (Building Automation Solutions) 🌟 📍 Location: Gurgaon 💼 Experience: 8–10 years Key Responsibilities Drive sales & marketing for Building Automation Solutions (BAS) Build & maintain client relationships, conduct demos & presentations Provide technical support (BAS & ELV systems) Market research & competitor analysis Qualifications BE/B.Tech in Instrumentation/Electronics/Automation Proven sales experience in BAS / ELV / Project Sales Strong knowledge of HVAC & BAS systems.

As a Senior Software Engineer, you need to have:
● Advanced knowledge of PHP, Nodejs, MySQL, HTML/CSS, Javascript etc.
● Some experience in managing engineering teams of 5-20 people.

Work Details:
● Your work will involve managing software development team via web and mobile
technologies like PHP/Laravel, MySQL, Node.js, MongoDB, React, Angular, Ionic, AWS
etc.
● Lead, Coach and mentor a strong and passionate team of web and mobile Engineers and Designers
● Drive new features and improve performance
● Define or Review architectural standards and processes
● Drive performance analysis and optimization efforts
● Help set and fulfil the engineering hiring plan for the team including sourcing, screening
and interviewing
● Represent the team in engineering and product meetings
● Work with teams across Squareboat to ensure a seamless user experience for our
client's customers
● Champion continuous improvement to help raise the bar on quality, performance and
maintainability
● Keep abreast of the changes in the industry and champion new technologies and
development processes within the team

You need to have:
● 5+ years of relevant software development experience
● Bachelor’s or Master's degree in Computer Science, Computer Engineering or a related
technical discipline
● A good understanding of the software development lifecycle
● Some interesting side projects you have done or a Github profile with real open source
contributions will be a big plus

Benefits:
● Working with the latest web technologies in an early-stage product startup, with plenty of
opportunities to learn
● You will work directly under the mentorship of other senior designers/developers and the
startup's founders

Skills:
● PHP, Javascript, MySQL, AngularJS, React.js

Python Automation Engineer -

JD : 

• Engage with development teams to improve the quality of the application.
• Provide in-depth technical mentoring across the test automation team.
• Provide highly innovative solutions to automatically qualify the application.
• Routinely exercise independent judgment in test automation methods, techniques and criteria for achieving objectives.

Experience/Exposure:

• Mid-level programming skills in Python
• Experience with UI driven test automation framework such as selenium, Playwright
• Experience with CI/CD tool
• Ability to troubleshoot complex software / hardware configuration problems
• Strong analytical & problem solving, documentation, and communication skills
• Passion for product quality and eagerness to learn new technologies.
• Ability to function effectively in a fast-paced environment and manage continuously changing business needs. Excellent time management skills require

Around 4 years of experience in creating and implementing Web-based products using REST

API, Node.js, Angular/ React, any database MySQL or No SQL.

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Experience creating front end applications using HTML5, Angular, LESS/SASS

Hands-on experience with JavaScript Development on both client and server-side

Experience with modern frameworks and design patterns, minimum two-year experience

with MEAN Full stack paradigm

Experience with cloud technologies is a plus

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira

Familiarity with Version Control tools like Bitbucket, Git etc..

Basic Knowledge or experience in Testing (Unit and functional) preferred.

Build features and applications with responsive design

Understanding of UI, cross-browser compatibility, and web standards.

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

Able to work from our office in Vidyaranyapura, Bangalore.

You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, sales analytics dashboard and CRM’s integration pipeline.

Responsibilities:

• Driving end-to-end, design and implementation of features and UI.
• Design, develop, and maintain integrations with multiple file types, and existing software packages.
• Build software for a first-class onboarding experienceCollaborate with sales, marketing and engineering teams for requirements through to delivery.
• Design and implement marketplace and payment integrations.
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning web-based storage and applications
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software.
• Create security and data protection settings.
• License/admin level features access settings.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

• Proven working experience as HR manager or other HR executive
• People-oriented and results-driven
• Demonstrable experience with human resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Three to five years’ experience in HR Role
• In-depth knowledge of labour law and HR best practices
• Degree in Human Resources or related field.
• For more info dial : nine one zero one four double three eight one two.