Civil Engineering internship

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

Position Overview: We are seeking an experienced Human Resources Specialist to join our dynamic IT services organization. The ideal candidate will have a strong background in HR practices within the technology sector and will be responsible for managing the complete employee lifecycle while supporting our growing team of IT professionals.

Key Responsibilities:

Talent Acquisition & Recruitment

• Develop and execute recruitment strategies for technical and non-technical positions including software developers, system administrators, project managers, and support staff
• Partner with hiring managers to understand technical requirements and create compelling job descriptions
• Source candidates through various channels including job boards, social media, networking events, and referrals
• Conduct initial screenings and coordinate technical interviews with department heads
• Manage the complete hiring process from job posting to onboarding

Employee Relations & Engagement

• Serve as primary point of contact for employee concerns, grievances, and conflict resolution
• Conduct regular employee engagement surveys and implement improvement initiatives
• Facilitate performance management processes including goal setting, reviews, and development planning
• Support managers in addressing performance issues and developing improvement plans
• Organize team building activities and company-wide events to foster positive workplace culture

HR Operations & Compliance

• Maintain accurate employee records and ensure compliance with labor laws and regulations
• Administer benefits programs including health insurance, retirement plans, and professional development allowances
• Process payroll changes, promotions, transfers, and terminations
• Develop and update HR policies and procedures to reflect industry best practices
• Ensure workplace safety compliance and manage workers' compensation claims

Learning & Development

• Identify training needs and coordinate technical certification programs for IT staff
• Manage professional development budgets and approve conference/training requests
• Facilitate onboarding programs for new hires including technical orientation
• Support career development planning and internal mobility opportunities

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 4 years of progressive HR experience, preferably in IT/technology companies
• Strong understanding of employment laws and HR best practices
• Experience with HRIS systems and applicant tracking systems
• Excellent communication and interpersonal skills
• Ability to handle confidential information with discretion
• Strong problem-solving and analytical abilities

Preferred Qualifications:

• HR certification (PHR, SHRM-CP, or equivalent)
• Experience recruiting for technical positions (developers, engineers, IT specialists)
• Knowledge of technology industry trends and compensation benchmarks
• Experience with remote work policies and distributed team management
• Familiarity with agile/scrum methodologies and project-based work environments

Technical Skills:

• Proficiency in MS Office Suite and Google Workspace
• Experience with HR software platforms (Workday, BambooHR, or similar)
• Basic understanding of IT terminology and technical roles
• Social media recruiting and professional networking platforms

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor's degree.

MUST HAVE SKILLS

1. Very good communication skills.
2. Experience with Query performance optimization.
3. Minimum of 10 years of experience working with SQL Server.
4. Minimum of 7 years of experience designing, developing, testing, and implementing ETL solutions using SSIS.

What we are looking for:

We are looking for a Full Stack Developer who has a strong understanding of designing and developing Shopify API. Candidate should also have worked on any of the following Frontend frameworks like ReactJS , NextJs and VueJs.

The candidate should be proactive enough to anticipate problems and keeping the team and management informed in a timely manner. You have to work with the Product Owner/ Cross-functional teams in the organization to understand the business requirements and to deliver solutions.

Requirements

• Minimum 2 years of experience in Full Stack Development.
• Strong Understanding of Shopify API. (Mandatory)
• Experience working with Shopify apps and 3rd party services.
• In-depth experience with Shopify’s Liquid language.
• Deep Knowledge in NodeJS & JavaScript.
• Should have experience in designing with NoSQL Databases such as MongoDB etc.
• Must know either ReactJs, NextJs or VueJs .
• Hands on experience on AWS.
• Proficient understanding of code versioning tools, such as Git.