
Chat Support Agent In United State And Canada only.
A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.
Requirements
- High school diploma or equivalent; college degree preferred.
- Proven experience in a customer service role, preferably in a chat support environment.
- Excellent written communication skills, with a focus on grammar and spelling.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Proficiency in using customer support software and ticketing systems.
- Basic understanding of technical troubleshooting for common issues.
- Strong interpersonal skills and ability to work effectively in a team environment.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Ability to remain calm and professional under pressure.
- Strong organizational skills and ability to prioritize tasks.
- Familiarity with company products and services, or the ability to quickly learn and adapt.
- Empathy and patience when dealing with customer inquiries and complaints.
- High level of reliability and punctuality.
- Ability to follow company policies and procedures.
- Prior experience in e-commerce or a related industry is a plus.
- Willingness to participate in ongoing training and development initiatives.
Responsabilities
- Respond to customer inquiries via chat promptly and professionally.
- Troubleshoot technical issues and provide appropriate solutions.
- Escalate complex or unresolved issues to a higher level of support.
- Guide customers through website navigation and troubleshooting steps.
- Maintain customer interaction logs and update relevant information in the system.
- Communicate product information and updates to customers.
- Assist in processing orders, cancellations, and refunds as needed.
- Collaborate with team members to improve customer support processes.
- Follow up with customers to ensure their issues have been resolved.
- Stay up to date with company products and services.
- Monitor and manage multiple chat conversations simultaneously.
- Analyze customer feedback and report recurring issues to management.
- Provide product recommendations based on customer needs and preferences.
- Adhere to company policies and procedures in resolving customer complaints.
- Participate in regular training sessions to enhance product knowledge and customer service skills.
- Identify opportunities for improving customer experience and share insights with the team.

About School of Science and Technology SST
About
SST is a tuition-free Texas public charter school for Pre-K to 12th-grade students that promotes a STEM based education and more.
Candid answers by the company
United State / Canada
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Note : Apply only if applicants are open to work on-site in Bangalore.
About Autonomize AI
Autonomize AI is revolutionizing healthcare by streamlining knowledge workflows with AI. We reduce administrative burdens and elevate outcomes, empowering professionals to focus on what truly matters — improving lives. We're growing fast and looking for bold, driven teammates to join us.
The Opportunity
Senior Software Development Engineer is responsible for Architecting, Developing & Testing the Autonomize Health platform & applications including the UI, middleware, backend data pipelines, APIs, and cloud operations architecture.
You’re a Fit If You Have
- 7+ years of experience building web applications from scratch, owning the journey from idea → architecture → implementation → deployment → scale.
- Strong experience in designing and architecting scalable, resilient, production-grade systems, with a clear understanding of performance, reliability, and fault tolerance.
- Extensive, hands-on experience in Python and JavaScript (primary languages).
- Experience with Node.js is required.
- Experience with TypeScript and React.js is highly valued.
- Strong understanding of RESTful API design, API versioning, authentication/authorization, and best practices for building scalable backend services.
- Deep experience with Microservices architecture, including service decomposition, inter-service communication, observability, and failure handling.
- Strong database expertise with hands-on experience in: Relational databases: PostgreSQL, MySQL, NoSQL databases: MongoDB
- Experience in schema design, query optimization, indexing, and data modeling for scale.
- Sound exposure to Python and/or JavaScript-based backend frameworks such as Django, Flask, or similar.
- Strong experience with containerization and orchestration, including: Docker, Kubernetes (deployment, scaling, configuration, troubleshooting)
- Hands-on experience working with event-driven and distributed systems, including: Kafka, ActiveMQ, and/or Redis
- Experience working with at least one major public cloud platform: AWS, Azure, or GCP
- Experience deploying, scaling, and managing cloud-native applications.
- Experience building end-to-end systems from an architectural point of view — making design decisions, evaluating trade-offs, and executing with minimal supervision.
- Experience in integrating, deploying, and operationalizing Machine Learning / Deep Learning models into real-world production systems.
- Solid understanding of Data Structures & Algorithms (DSA) and ability to apply them to solve real-world engineering problems.
- Familiarity with Agile / Rapid development processes and working in fast-paced, evolving environments.
- Strong interpersonal communication skills, including client interaction, technical discussions, and collaborative problem-solving.
Bonus Points:
- Experience leading and mentoring teams, driving quality and delivery through Technical direction, Code reviews
- Hands-on problem solving
- Experience working closely with stakeholders and product teams to translate business needs into clear, actionable engineering requirements.
- Familiarity with visualization libraries such as D3.js.
- Familiarity with AI/ML and Data Analytics frameworks.
- Experience with search, graph, or analytics databases, such as: Elasticsearch (ELK stack), Graph databases (Neo4j, TigerGraph, etc.)
- Exposure to OpenAI APIs and modern AI platform integrations.
- Strong owner mentality — self-directed, hands-on, needs minimal supervision, and takes accountability for quality, usability, and system reliability.
- A builder’s mindset: “learn it all” over “know it all”, always experimenting, iterating, and improving.
- Ability to design, architect, and rapidly deliver complex systems with minimal direction.
- Comfortable owning key product deliverables while collaborating effectively with cross-functional teams.
- Passionate, unafraid to take responsibility, and deeply committed to the team and mission.
- Loves to learn, build, and win together.
- Strong communication skills across voice, writing, chat, and video, and experience working with remote / global teams.
What we offer:
- Influence & Impact: Lead and shape the future of healthcare AI implementations
- Outsized Opportunity: Join at the ground floor of a rapidly scaling, VC-backed startup
- Ownership, Autonomy & Mastery: Full-stack ownership of customer programs, with freedom to innovate
- Learning & Growth: Constant exposure to founders, customers, and new technologies—plus a professional development budget
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses.
Job Title: Account Executive – Travel Industry
Location: Delhi
Experience Required: 3+ Years
Industry: Travel / Tourism / OTA / DMC
Employment Type: Full-time
Job Summary
We are seeking an experienced Account Executive with 3+ years of hands-on experience in the travel industry to manage key accounts, coordinate with travel partners, and ensure smooth end-to-end account operations. The ideal candidate will have strong industry knowledge and excellent client-handling skills.
Key Responsibilities
- Manage and maintain relationships with B2B / B2C travel partners and corporate clients
- Handle day-to-day account operations including bookings, pricing, amendments, and cancellations
- Coordinate with airlines, hotels, DMCs, and suppliers for confirmations and rate management
- Ensure accurate rate loading, contract compliance, and timely system updates
- Act as the primary point of contact for assigned accounts and resolve escalations efficiently
- Collaborate with internal teams (Sales, Operations, Finance, Tech) to ensure smooth service delivery
- Track account performance, revenue, and margins
- Support partner onboarding, contract renewals, and negotiations
- Ensure adherence to SOPs and SLAs
Required Skills & Qualifications
- Minimum 3 years of experience in the travel industry (OTA / DMC / Corporate Travel)
- Strong knowledge of air ticketing, hotels, holidays, and travel operations
- Experience handling client accounts and travel partners
- Familiarity with travel booking systems, CRM tools, and back-office operations
- Excellent communication and relationship-management skills
- Strong problem-solving and multitasking abilities
Preferred Qualifications
- Experience with B2B travel accounts or corporate travel clients
- Knowledge of GDS systems (Amadeus / Galileo / Sabre) is an added advantage
What We Offer
- Competitive salary package
- Growth opportunities in a fast-growing travel organization
- Supportive and collaborative work environment
Role Overview:
As a Social Media Marketer, you will be responsible for managing and growing our presence on various social media platforms such as LinkedIn, Twitter, and YouTube. You will create and implement campaigns that resonate with our B2B audience, specifically targeting Shopify merchants and decision-makers in the e-commerce sector.
Experience: 3-6 years
Industry: B2B SaaS, E-commerce
Key Responsibilities:
• Develop and execute a comprehensive social media strategy aligned with our marketing and brand goals.
• Manage all social media channels (LinkedIn, Twitter, YouTube, etc.) to increase brand visibility, engagement, and lead generation.
• Create, curate, and schedule engaging content, including posts, infographics, videos, and case studies, to educate and engage the target audience.
• Monitor industry trends and competitive activity to inform content creation and strategy.
• Collaborate with the content, design, and product teams to create social media assets that support product launches, webinars, and events.
• Track and analyze the performance of social media campaigns using tools like Google Analytics, Hootsuite, or Buffer, and provide insights and recommendations.
• Engage with followers, industry influencers, and partners to create conversations and foster community growth.
• Stay up-to-date with the latest trends and best practices in social media marketing, particularly in the Shopify and e-commerce space.
Requirements:
• Proven experience as a Social Media Marketer, with a focus on B2B or SaaS.
• Strong knowledge of LinkedIn, Twitter, and other B2B-relevant social platforms.
• Experience in managing paid social campaigns and working with paid media budgets.
• Excellent written and verbal communication skills, with a strong understanding of what resonates with a B2B audience.
• Ability to create both visual and written content.
• Analytical mindset with experience in reporting and improving on key social metrics.
• Understanding of Shopify, e-commerce, and SaaS is a major plus.
• Bachelor’s degree in Marketing, Communications, or a related field.
Why Join Us:
• Play a key role in driving the social presence of a fast-growing B2B SaaS company.
• Collaborative and forward-thinking work culture.
• Competitive compensation and benefits package.
Stealth AI Labs looking for a Lead iOS engineer with 6+ years of experience in app development. We need someone urgently, you will be starting next week or asap.
If you currently have a full-time job and want to work Part Time we are ok.
You will be building the app from Scratch based on Figma designs. You will be a part of the founding engineering team. We are working on a cutting-edge technology stack. You will get the opportunity to work on a massive scale project and very complex problems which will help you grow as an engineer. Our restful backend is built in Golang which can handle millions of concurrent users.
Please include your portfolio of iOS apps you have developed
Requirements:
- Experience building iOS apps or apps used by millions of users is a MUST
- We have hard deadlines, speed of development is essential and we want someone who is delivery oriented
- We will be using Swift for the development
- Attention to detail for performance optimization and benchmarking
- Knowledge of reducing app size, minimizing app launch time, skeleton loading
- Write well documented & maintainable code
- Implement automated testing and unit tests for the code you write
- Self-starter mentality who can pick up new skills & can work independently
Strong hands-on experience with ReactJS, Redux, TypeScript, HTML, Bootstrap, Material UI, CSS3/SCSS, Webpack, NPM, NVM, Visual Studio Code
Knowledge/Experience on Restful APIs integration.
Unit testing with Jasmine or an equivalent framework
Experience or Knowledge in developing complex reusable component libraries such as complex grids, spreadsheet components etc.,
Strong in UI/UX standards implementation
Understanding of browser fundamentals and Page Optimizations
Experience working with Git and Azure
Role: CLIENT SERVICING - PERFORMANCE MARKETING
Company Industry: Marketing and Advertising
Experience: 2-5 years
Education: Bachelor’s degree or equivalent
Salary Bracket: - 8L
You will have to develop a thorough understanding of Unigage's clients and drive customer engagement. You will be responsible for streamlining processes for the entire client lifecycle from on-boarding to churn.
RESPONSIBILITIES:
- Responsible for achievement of digital marketing objectives of our clients
- Oversee overall quality of work being delivered on the account
- Demonstrate subject matter understanding of digital marketing, engage in strategic discussions around Performance marketing, Search Engine Marketing, Social, SEO and other channels
- Experience in fronting client relationships directly
- Handling operations and client management
- Briefing the creative team, helping in the creation of a concept.
- Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
- Strategizing and executing campaigns for clients.
- Working with senior management keeping them informed of new developments, service issues and new business opportunities.
- Managing paid social media campaigns
REQUIREMENTS:
- Should be hands-on experience in paid search, display, retargeting, email marketing, social, Conversion Optimization, and other key relevant channels that provide traffic and conversions for clients and to share this with internal teams too.
- Understanding and experience of the key analytical and market intelligence tools like Google Analytics and other sources across multi-channels – including PPC and display platforms is a must.
.
- Should have worked on social media calendar and interactions
- Should have advertising agency experience
Hands-on experience in React.js and Good understanding of core concepts
Hands-on experience in state management libraries like Redux.
Hands-on experience in HTML5 & CSS3 and JavaScript.
Experience integrating with Restful web services
Proficient with ES6/7/8 syntax and concepts
Proficient knowledge of cross-browser compatibility issues
Knowledge of modern authorization mechanisms, such as JSON Web Token
Experience with common front-end development tools such as Babel, Web pack, NPM.
Masters India is a licensed GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. As of now, Masters India comes under top 5 GST Suvidha Provider which was appointed by GST Council of India. The company aims is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.
Masters India –A Family Business Spanning Decades. We are part of a business group established by Shri Chandra Prakash Agrawal in 1978. Mr Agarwal established the second copper melting plant in Delhi and since then, we have continuously grown. Masters India was established in 1999 and presently, manufactures aluminium wire rod, sheet and foil. Family has manufacturing facilities in Delhi, Rajasthan and Maharashtra. We also have operations in Healthcare, Hospitality and IT sector.
Key Responsibilities:
- Onboard enterprise customers for solutions delivered by Masters India.
- Project Manager for integration projects undertaken for enterprise customers.
- Maintain highest standards of customer support to be provided
- Follow up for resolution with DEV/QA team on the issues raised by the customer.
- Continuous customer success approach with zero attrition to be ensured
- Filing GST Returns for enterprise customers
- Providing Reconciliation Statement to the clients.
- Resolving queries related to E-invoice and EWB for clients
Required Skills:
- Should have highly developed all round interpersonal skills. ·
- Should have impeccable communication skills. ·
- Excellent communication, presentation, networking and negotiation skills.
- Customer service oriented with a positive, well-motivated attitude. ·
- Conscientious, hard-working and driven mindset to improve sales and activity performance beyond targets.
At Embibe, we have just one mission - to truly personalize education. Because every child deserves it. This has led us to embark on this noblest of journeys to deliver life and learning outcomes for every student! Rooted in consumer behavior, we are leveraging AI and Data Science to deliver personalized achievement journeys for every student.
We are a tribe of intellectually fierce people from diverse backgrounds, focused on building cutting-edge products that empower everyone in the education ecosystem - students, teachers, educational institutes and parents. We enable a deeper understanding of student behavior, their strengths and weaknesses through analysis at a granular level. It is this shared vision of democratizing and personalizing education that unites us all.
Embibe is powered by AI and data science algorithms, using these contents being recommended across platforms and millions of learning outcomes delivered to students. Since its inception, millions of students have used the imbibe platform for learning concepts and outcomes. Academic users have spent 52mins on average with an average of 3 sessions daily. Embibe has been launched for 12 languages across India with support for 361 Exams (English), and 120 Exams (Hindi) for K6-K12 having 22.6L+ Qs and 58k+ Tests, 29k videos, 50k+ 3D assets. Embibe is the world's largest live online public sector implementation in edtech for test preparation, NTA app which is powered by Embibe has 3.1Mn+ downloads, and 14.3Mn hours spent by users with total 13.4Mn sessions and 1.64Bn attempts.SchoolApp is currently being used by 1000s of schools across India and we are planning to scale it to 100Mn students with 1Mn schools with 10Mn teachers in the period of the next 3yrs.
Prerequisite
We are looking for a Software Engineer across levels who have ever contributed to any large-scale systems be it content platform e.g. Quora/Medium, streaming platform e.g. Netflix or Hotstar, activity log system e.g. Twitter feeds or payment systems like Razorpay to name a few. I/O, Read-Writes, DB connections, Distributed Locking, Memory, Bandwidth, High Throughput, Low Latency and minimal CPU cycles excite you!! You are deep thinkers and can bring ideas to the table, before starting writing the code!!
Interested? We'd love to hear from you.
Who are you?
● 2-14yrs years of relevant large-scale product company experience ideally in a fast-moving B2C/B2B environment.
● Programming. Proficiency in object-oriented and multi-threaded programming in at least one of the following languages: Java, Python,React.js, Node.js, Next.js, PHP, Golang etc.
● Deep understanding & experience of high-performance web-scale & real-time response systems, and large scale distributed systems.
● CS Fundamentals – exposure to a wide variety of problem spaces, Good in Data Structures and Algorithms Design, Problem Solving.
● Open source contributors and can do quick POC of technologies will catch our eyes.
● Expertise in designing, implementing and operating distributed Systems architectures and concepts, especially on public cloud infrastructure (AWS/Azure)
● Demonstrated expertise in applying systems patterns (e.g., Client-server, N-tier, Master/Slave, MVC) and API constructions (e.g., Swagger, OpenAPI).
● Experience in a high-availability 24/7 environment (cloud platforms are a plus). Expertise should include several of the following:
○ High-performance,up-time (99.999%) and self-recoverable systems.
○ Control, orchestration and automation platforms leveraging containers or VMs. ○ RPC frameworks (e.g., Protobuf/gRPC, Thrift, Bond)
● Experience with one or more Data Stores like (MySql, Postgres ) and NoSQL DataStores ( Mongo, Cassandra, Scylladb, Hbase, Redis, Aerospike etc.).
● Experience with Agile software development, TDD, and Continuous Integration. ● Experience in building Web/RESTFul/GraphQL services.
● Sound knowledge of *Nix, ORM(Hibernate, JPA), Spring ecosystem, Messaging platforms like Kafka/RMQ, build framework like Maven/Gradle etc.
● Very strong system design and object-oriented skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction.
● Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large code bases.
● Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions. ● Exposure to complete product development cycles – from inception to production to scaling up, supporting new requirements, and re-architectures.
● Having experience building web infrastructure in cloud environments (such as AWS or Azure/GCP) is a plus. You understand and are always excited about learning new e.g.docker, Kubernetes.
● Education. M.Tech/M.Eng in Computer Science/Engineering or B.Tech/B.E in the same disciplines with equivalent years of experience would be a plus.
We'd particularly love it if:
● You’re a steward for engineering quality, reliability, scalability, availability, maintainability, flexibility habits and mindset in the organization under your purview, You know SOLID,12 factor App and Design Principles which you can apply or help the team in applying as needed. You can assure that our architectures are consistent with industry best practices. ● Version control tools like Git, SVN etc are good to have.
● Gather, understand, and prioritize requirements, research potential solutions, rapidly build prototypes, and distill and communicate what was learned, expected risks, resources & security concerns.
● Mentoring more junior engineers to instill engineering best practices and driving high standards in documentation, code reviews, design reviews, architecture discussions and strategy roadmap development.
● Actively participate in development along with team members - creating modules & systems that can then be treated as a working reflection of the best practices.
● Set the vision of the domain architecture and technology stack for technology in your organization, You understand LLD and HLD.
● Be an evangelist for technology - drive a culture of curiosity and active debate around technology in your organization.
● Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create.
Note: We just use degrees to measure the Temperature!!

‘Project Manager’ will be completely responsible for building a very robust team to operationally manage, meet KPIs, build strategy, and execute the project.
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare a budget based on the scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, training, and standards throughout the entire project execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
While working at the company also endure...
- Opportunity to work with all the top-notch growing brands and startups
- Learning marketing, integrated campaigns, and growth
- -hacking of brands in different sectors
- Becoming a part of an enthusiastic, amazing culture, and fast-growing organization
- Opportunity to become an active stakeholder and driver of the organization
What you will need:
- Graduate degree with 2-4 years of experience handling projects, campaigns, and team
- Candidate with an agency, offline marketing execution, or startup background would be preferred
- Quick learner, confident, good presentation & relation-building skills
- Open for travel and ready to go the extra mile if the situation demands
- Keen attention to detail and good at spotting opportunities
- Client/Agency relationship exposure with strong relationship management skills
- Go-Getter attitude and responsibility to close all loops creatively - Long term vision and commitment








