
About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.
Key Responsibilities:
- Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
- Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
- Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
- Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
- Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
- Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
- SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
- Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
- Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
- Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations
Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.
- Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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Reports To:Manager / Senior Manager
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They are a trusted growth partner to over 250 global enterprises, delivering high- impact marketing and sales development solutions. Our clients span industries such as Technology, Software, Retail, BFSI, Healthcare, and more. They specialize in lead generation, data intelligence, and campaign execution for B2B organizations—empowering their global sales and marketing teams with precision and scale.
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As a Sales Development Team Lead, you’ll play a hands-on role in guiding a team of Sales Development Representatives (SDRs) to meet and exceed their daily and weekly goals. This role is ideal for someone who is passionate about coaching, performance management, and operational excellence. You’ll be responsible for overseeing the day-to-day execution of sales outreach campaigns, ensuring quality standards are met, and supporting your team with the tools, training, and motivation they need to succeed.
You’ll work closely with Program Managers and other stakeholders to align campaign objectives, monitor progress, and provide feedback that helps improve both individual and team performance. This is a great opportunity for someone looking to step into a leadership role with direct impact on team outcomes and client success.
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· Inspire and lead a team of SDRs by setting clear goals, providing real-time coaching, and celebrating wins—big and small.
· Own campaign success by tracking daily performance metrics, identifying trends, and proactively addressing challenges to keep momentum strong.
· Collaborate cross-functionally with Program, Operations Managers, Sales, and Customer Success teams to align on campaign goals and deliverables.
· Drive continuous improvement by conducting regular performance reviews, creating personalized scorecards, and implementing targeted development plans.
· Champion quality and compliance by monitoring calls, ensuring adherence to standards, and reinforcing best practices across the team.
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· Foster a positive team culture that values transparency, accountability, and professional growth.
Required Qualifications
· Minimum 3–5 years of experience in US B2B sales development, inside sales, or business development, with at least 1–2 years in a team lead or supervisory role.
· Demonstrated success in managing SDR teams and consistently meeting or exceeding lead generation targets.
· Proficiency in CRM and sales engagement platforms such as Salesforce, Outreach, HubSpot, or similar tools.
· Experience with sales performance analytics and the ability to translate data into actionable insights.
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· Strong verbal and written communication skills, with the ability to influence across levels and functions.
· Highly organized with the ability to prioritize and manage multiple campaigns and team needs simultaneously.
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Interested people Fill Form: https://forms.gle/vueTYZgrujGnrNEM8
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- Study design briefs and determine requirementsSchedule projects and define budget constraintsConceptualize visuals based on requirementsPrepare rough drafts and present ideasDevelop illustrations, logos and other designs using software or by handUse the appropriate colors and layouts for each graphicWork with copywriters and creative director to produce final designTest graphics across various mediaAmend designs after feedbackEnsure final graphics and layouts are visually appealing and on-brand
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- Important Note: Need Strong Communication Skills. Only 2023, 2024 pass outs those who are looking for Internship cum permanent job can apply.
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About Company:
All Time Design is seeking enthusiastic and motivated individuals to join our team as Business Development Executives. We are a dynamic company focused on providing innovative solutions to our clients. As a fresher, you will have the opportunity to learn and grow in a supportive environment while contributing to our business development efforts.
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- Shadow experienced team members to learn how to proactively seek new business opportunities in the market
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- Willingness to engage in cold calling, emailing, and other sales prospecting techniques
- Basic understanding of sales concepts and metrics is a plus
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Join us and kickstart your career in sales with All Time Design!
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Language:
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Work Location: In person
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