Telecom Compliance

This role is focused on Cyber Security Risk, Governance, Risk & Compliance (GRC), IT Controls, and Security Audits, with strong emphasis on Backup, Disaster Recovery (DR), and Business Continuity (BCP).

Key responsibilities:

• Perform security control assessments against organizational policies, security standards, and regulatory requirements.
• Identify control gaps, risks, audit findings, and compliance issues, and monitor remediation until closure.
• Assess Backup, Disaster Recovery, and Business Continuity processes and controls.
• Validate backup availability, restoration/recovery procedures, DR readiness, and evidence of periodic DR/BCP testing.
• Conduct control testing and risk assessments and support internal/external security audits.
• Review security policies, procedures, standards, and governance frameworks for compliance.
• Maintain audit evidence, track findings, and coordinate with stakeholders for remediation.
• Support overall security governance, regulatory compliance, and IT risk management activities.

Required Skills

• Cyber Security Risk & Compliance / GRC
• IT Risk & Controls
• Security Control Assessment & Testing
• Security Audits
• Backup & Disaster Recovery
• BCP / DR
• Risk Assessment
• Compliance & Governance
• Security Policies & Standards
• Audit Finding & Remediation Management

We are seeking a Business Consultant with Telecom domain expertise to drive business transformation and digital initiatives for telecom customers. The ideal candidate should have strong experience in business analysis, stakeholder management, requirement gathering, process improvement, and customer journey transformation within the telecom industry.

Job title Sox Compliance Officer

Reporting to Potentiam company background (The Employer) Potentiam is a global provider of highly qualified professionals to European SMEs from our offices in Romania, South Africa and India. Potentiam works with clients in finance, energy, leisure, marketing, business services and technology industries, providing technical, professional multi- lingual highly motivated staff, most of whom have had experience of working for international companies. Staff cover a wide range of roles from accounting, marketing, data management, HR, sales/account management, engineering, technology, and operations. Potentiam manages our staff’s career development and personal development training, all infrastructure, HR and payroll with our clients directly managing day-to-day staff responsibilities and role training and development. Company website - https://potentiam.co.uk/

Potentiam’s client: It is a leading provider of independent medical examinations, peer reviews, bill reviews, Medicare compliance, record retrieval, document management and related services. It provide IME services through their medical panel of credentialed physicians and allied medical professionals. Their independent medical review process is fully contained within their private cloud network. Custom portals, applications, workflow enhancements and systems integration are part and parcel of their service. Their clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages. They help clients in the U.S., Canada, the United Kingdom and Australia manage costs and enhance their risk management processes by verifying the validity of claims, identifying fraud and providing fast, efficient and quality IME services.

Industry: legal, insurance, and healthcare services.

Purpose of role:

We are seeking a Compliance Officer to join our compliance team. This role is responsible for auditing IT control activities, ensuring adherence to Sarbanes Oxley (SOx) requirements, and maintaining governance standards. The ideal candidate will work closely with external auditors, perform Entity-Level Controls (ELCs), and document narratives, processes, and procedures in a fast paced environment. Potentiam | Job Specification 2 of 2

Duties and responsibilities: Compliance & Audit Activities • Audit IT control operations performed by IT Controls Analysts to ensure compliance with SOx requirements. • Perform walkthroughs and testing of ITGCs and ELCs to validate control design and operating effectiveness. • Develop, maintain, and update SOx narratives, process flows, and control documentation. • Coordinate and liaise with external auditors during SOx audits and provide requested evidence. • Identify control gaps and recommend remediation plans in collaboration with stakeholders. • Experience with ISO 27001 and NIST CSF, including understanding of information security controls, risk management, control assessments, compliance requirements, and security governance practices. • Familiarity with Cyber Essentials Plus (CE+) and related security/compliance requirements, along with knowledge or experience using Vanta or similar GRC/compliance management platforms, is a strong plus. Governance & Reporting • Prepare compliance reports and dashboards for management review. • Ensure timely completion of SOx testing cycles and documentation updates. • Support risk assessments and contribute to strengthening the overall control environment. Collaboration & Communication • Work closely with IT, Finance, and Compliance teams to align SOx requirements with business processes. • Act as a point of contact for external auditors and internal stakeholders. • Provide training and guidance on SOx compliance and control documentation standards.

Skills/Experience • Experience in SOx compliance, auditing, and governance processes. • Strong knowledge of Entity-Level Controls (ELCs), ITGCs, and SOx documentation standards. • Experience with ISO 27001 and NIST CSF, including security controls, risk assessment, and compliance. • Familiarity with CE+ and Vanta or similar GRC/compliance platforms is a strong plus. • Ability to create and maintain narratives, process flows, and control matrices. • Excellent communication and stakeholder management skills. • Detail-oriented with strong analytical and problem-solving capabilities. Why Join Us? • Opportunity to play a critical role in compliance and governance initiatives. • Collaborative team environment with exposure to senior leadership and external auditors. • Professional growth in a dynamic, fast-paced environment.

Additional benefits • Health Insurance • Referral Bonus • Performance Bonus • Flexible Working options

Location and hours Bangalore Office / UK hours

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The Business Operations team is seeking an intern to help run the daily engine that keeps our sales pods accountable and drives how we scale. This role offers exposure to the full BizOps stack — compliance auditing, process improvement, sales enablement, and the BPM and automation work that is transforming manual operations into streamlined workflows. Ideal candidates are sharp, operations-minded, and eager to build a foundation at the intersection of business operations and process automation. 

Responsibilities: 

• Run daily and weekly compliance audits across our sales-pod SOPs, upholding consistency and quality across every pod 
• Review CRM records - call logs, notes, next steps, task completion, and data completeness - to keep pipeline data accurate and decision-ready 
• Turn audit findings into signal, surfacing the recurring gaps and bottlenecks that point to where process should be tightened, standardized, or automated 
• Feed the BPM and automation initiatives, helping identify manual checks that can move into automated workflows and validating that they work as intended 
• Support sales enablement by helping keep the SOPs, trackers, and playbooks our pods rely on sharp and current 
• Assist with documentation of business processes, workflows, and team procedures 

IT Compliance Manager – Web3 & Digital Assets

📍 Location: Dubai, UAE

💼 Employment Type: Full-Time

🏢 Department: Technology / Compliance

📊 Experience: 5+ Years

🌐 Industry: FinTech / Web3 / Digital Assets

About the Role

We are looking for an experienced IT Compliance Manager – Web3 & Digital Assets to lead technology compliance, IT governance, risk management, and cybersecurity controls within a regulated FinTech and digital-asset environment.

The ideal candidate will have strong experience in IT GRC, technology risk, cybersecurity governance, Web3/blockchain, digital assets, and regulatory compliance, with UAE regulatory experience being highly preferred.

Key Responsibilities

• Manage IT governance, compliance frameworks, policies, procedures, and technology risk assessments.
• Support compliance with UAE virtual asset and financial-services regulations, including VARA, DFSA, FSRA, and UAE Central Bank requirements, where applicable.
• Assess technology risks across blockchain infrastructure, crypto wallets, custody, APIs, cloud platforms, databases, smart contracts, and dApps.
• Review controls related to crypto deposits, withdrawals, transfers, wallet operations, and transaction monitoring.
• Develop and monitor controls aligned with ISO 27001, SOC 2, NIST, PCI DSS, and relevant regulatory requirements.
• Coordinate IT audits, regulatory audits, compliance assessments, evidence collection, and remediation activities.
• Maintain technology risk registers, control assessments, compliance reports, and management dashboards.
• Partner with Engineering, Product, Security, Legal, Risk, AML/KYC, Finance, and Operations teams.
• Embed compliance and technology-risk requirements into product development, system changes, and technology architecture.
• Support regulatory licensing, assessments, and ongoing compliance requirements for digital-asset services.

Requirements

• Bachelor's degree in IT, Computer Science, Cybersecurity, Finance, Risk Management, or a related discipline.
• 5+ years of experience in IT Compliance, IT GRC, Technology Risk, Cybersecurity Governance, or a related field.
• Experience in FinTech, banking, payments, cryptocurrency, blockchain, digital assets, or financial services.
• Strong understanding of Web3, blockchain networks, crypto wallets, digital-asset transactions, custody, and smart-contract risks.
• Hands-on experience with IT governance, risk assessments, control testing, audits, and compliance frameworks.
• Strong knowledge of ISO 27001, SOC 2, NIST, PCI DSS, ITGC, or similar frameworks.
• Experience working with auditors, regulators, and cross-functional technology teams.
• Strong analytical, documentation, communication, and stakeholder-management skills.

UAE / Web3 Experience – Preferred

• Experience with VARA, DFSA, FSRA, UAE Central Bank, or other UAE financial regulators.
• Experience supporting VASP licensing or regulatory approvals.
• Previous experience in crypto exchanges, digital-asset platforms, blockchain companies, Web3 startups, or FinTech organizations.
• Understanding of AML/KYC, transaction monitoring, custody, wallet security, and digital-asset controls.

Preferred Certifications

• CISA
• CISM
• CISSP
• CRISC
• ISO 27001 Lead Auditor / Lead Implementer
• CAMS

Key Skills

IT GRC | IT Compliance | Technology Risk | Web3 Governance | Blockchain Risk | Digital Asset Compliance | VASP Licensing | UAE Regulatory Compliance | ITGC | Cybersecurity Governance | ISO 27001 | SOC 2 | NIST | PCI DSS | IT Audit | Risk Assessment | Crypto Transaction Monitoring | Stakeholder Management

Job Description – Commodities Operations Analyst

Role: Commodities Operations Analyst – Middle & Back Office (CTRM)

Experience: 3–8 Years

Location: As per requirement

We are looking for a Commodities Operations Analyst with hands-on experience in physical commodities / commodity trading and CTRM/ETRM platforms. The role will manage the end-to-end trade lifecycle, working closely with Trading, Risk, Treasury, Fund Accounting and external counterparties.

Key Responsibilities:

• Manage trade booking, validation, amendments and trade lifecycle activities.
• Perform daily reconciliations and investigate trade, position, cash and quantity breaks.
• Handle trade confirmations, settlements and physical commodity transactions.
• Support daily P&L, MTM, accruals and accounting activities.
• Maintain CTRM reference/static data, including counterparties, instruments, locations and pricing curves.
• Coordinate with Front Office, Risk, Treasury, Fund Accounting, brokers and custodians.

Mandatory Keywords / Skills:

CTRM, ETRM, Commodity Trading, Physical Commodities, Middle Office, Back Office, Trade Operations, Trade Booking, Trade Lifecycle, Reconciliation, Settlement, P&L, MTM, Allegro, ION, RightAngle, Openlink, Endur, TriplePoint

Commodity Exposure: Oil, Gas, Power and/or Metals

Preferred: Hedge Fund / Asset Management / Commodity Trading environment and CTRM implementation, upgrade or migration experience. 

Position Title: Network Operations Center (NOC) Analyst

Experience Required: 3+ Years

Working Mode: Remote

Preferred Location: Hyderabad / Bangalore / Chennai

Shift Timing: Rotational Shifts (US Timings)

About the Role

We are looking for a proactive and technically strong NOC Analyst to support MSP clients' enterprise network infrastructure. The ideal candidate should have hands-on experience in network monitoring, monitoring tool administration, incident management, basic network troubleshooting, documentation, and coordination with ISP, Field Engineers, and customers while ensuring maximum network availability and SLA compliance.

Mandatory Requirements

·       Strong communication skills with customers and technical teams.

·       Minimum 3+ years of experience in Enterprise NOC / Network Operations.

·       Experience working in 24×7 rotational shift environments.

·       Good understanding of Enterprise Network Monitoring and ITIL-based Incident Management.

·       MSP environment experience.&ITIL Foundation certification.

·       Exposure to AWS/Azure networking is an added advantage.

·       Valid CCNA Certification.( Preferred )

Technical Skills Required

Networking: TCP/IP, DNS, DHCP, Subnetting, IPv4 Addressing, LAN/WAN, VPN

Routing & Switching: Basic troubleshooting of OSPF, BGP; good understanding of VLAN, STP and Trunking

Monitoring Protocols: SNMP, Syslog, NetFlow, Telemetry

Monitoring Tools: SolarWinds, LogicMonitor, Auvik, PRTG, Zabbix, Nagios, ManageEngine

Ticketing Tools: ServiceNow, ConnectWise, Jira, Zendesk

Basic Knowledge: Windows Server, Linux, Network Devices, Firewall Concepts

Key Responsibilities

Network Monitoring

·       Monitor enterprise network infrastructure using monitoring platforms.

·       Integrate and onboard new network devices/nodes into monitoring tools.

·       Configure and maintain monitoring templates, thresholds, and alert profiles.

·       Ensure continuous availability of monitored infrastructure.

Incident Management

·       Monitor alerts and incidents generated from monitoring platforms.

·       Perform ticket triaging, categorization and prioritization.

·       Perform Level-1 and basic Level-2 network troubleshooting.

·       Escalate incidents appropriately and ensure SLA compliance.

Network Troubleshooting

·       Basic troubleshooting of OSPF, BGP, Routing & Switching.

·       Troubleshoot DNS, DHCP, TCP/IP, LAN/WAN, VPN and network reachability.

·       Perform subnet calculations and IP addressing validation.

Monitoring Protocols

·       Hands-on knowledge of SNMP, Syslog, NetFlow and Telemetry.

·       Understand device discovery, performance monitoring, fault monitoring and alert generation.

Coordination & Documentation

·       Coordinate with Field Engineers, ISP providers, Client Technical Teams and internal L2/L3 teams.

·       Track incidents until complete resolution.

·       Prepare RCA, SOP, Incident Reports, Shift Handover Documents, Knowledge Base Articles and Weekly/Monthly Operational Reports.

Educational Qualification

Bachelor's Degree in Computer Science, Information Technology, Electronics, or a related field.

Notice Period

Immediate Joiners / Short Notice Candidates Preferred.

About the Role

Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth. 

 Responsibilities 

• Support business operations using tech tools (Excel, CRM, dashboards)  
• Analyze data and generate insights for decision-making  
• Assist in automation workflows and process improvements  
• Coordinate between tech and business teams  
• Help in implementing digital solutions and tools  

 Skills Required 

• Basic knowledge of Excel / Google Sheets  
• Good analytical and problem-solving skills  
• Understanding of business processes  
• Interest in technology and automation  

 Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance