Business Development & Field Sales

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Strong Full stack developer Profile

Mandatory (Experience 1) - Must Have Minimum 5+ YOE in Software Development,

Mandatory (Experience 2) - Must have 4+ YOE in backend using Python.

Mandatory (Experience 3) - Must have good experience in frontend using React JS with knowledge of HTML, CSS, and JavaScript.

Mandatory (Experience 4) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server /

Job Overview

Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.

Key Responsibilities:

• Onboard referral partners and expand the business network while building strong relationships
• Act as the primary contact, ensuring smooth communication and partner support
• Drive revenue through partner leads, conversions, and engagement strategies
• Monitor performance, resolve issues, and identify opportunities through market insights.

Key Requirements.

• 3–5 years of experience in partnership, business development, or relationship management
• Strong English communication, negotiation, and interpersonal skills
• Proven ability to build relationships and achieve targets
• Self-driven, with the ability to manage multiple partners and analyze performance metrics

Preferred Skills.

• Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• International voice process: 1 year (Required)
• Sales: 1 year (Required)

Work Location: In person

·      A thoroughly experienced OMS resource with preference to Blue Yonder OMS and good exposure in building custom microservices as extension points to OMS possessing good cloud knowledge.

·      Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS)

·      Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc.

·      Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc.

·      Any additional knowledge on OMS and Store domains will be additional advantage.

·      Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications.

·      Should be able to understand system end-end, maintain application and troubleshoot issues.

·      Good understanding of Data Structures and Entity models.

·      Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS.

·      Expertise in integrating synchronously and asynchronously with third party web services.

·      Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS.

·      CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc.

·      Knowledge on any major eCommerce / OMS platforms will have added advantage.

·      Must have a working knowledge of Production Application Support.

·      Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket.

·      Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. with knowledge on configuring new reports, proactive alert settings, monitoring KPIs etc.

·      Should have a fairly good understanding of L3 support processes, roles and responsibilities.

·      Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive.

Should be flexible to work with overlap with some part of onsite (PST) hours as part of various client meetings and hand offs with Alo client leadership team

Python Backend Developer (5+ years experience)

We are seeking an experienced Python Backend Developer with at least 5 years of hands-on experience in Python and Django development. The ideal candidate will have a strong background in MySQL and MongoDB databases, as well as knowledge of HTML, CSS, JavaScript frameworks, and cloud technologies like AWS, Azure or Google Cloud.Key Responsibilities:

• Design and develop scalable, high-performance Python applications using the Django framework
• Write clean, maintainable, and well-documented code
• Optimize database queries and schema design for improved performance
• Integrate applications with various APIs and third-party services
• Collaborate with cross-functional teams to gather requirements and deliver solutions
• Participate in code reviews, testing, and deployment processes
• Continuously learn and stay updated with the latest technologies and best practices

Required Skills and Experience:

• Bachelor's or Master's degree in Computer Science, Information Technology or a related field
• 5+ years of professional experience in Python and Django development
• Proficient in MySQL and MongoDB databases, with the ability to write complex queries and optimize database performance
• Hands-on experience with HTML, CSS, and at least one JavaScript framework (e.g., React, Angular, Vue.js)
• Knowledge of cloud technologies like AWS, Azure, or Google Cloud is preferred
• Strong problem-solving and algorithmic skills
• Excellent communication and teamwork skills
• Passion for continuous learning and innovation

Preferred Qualifications:

• Experience in developing and deploying applications on cloud platforms
• Knowledge of containerization technologies like Docker and Kubernetes added advantages

#HiringAlert

We are looking "Senior Software Engineer(.NET)" for Reputed Client @ Bangalore Permanent Role

Experience: 4 - 8 Yrs

• Read and Understand the Functional and Technical Specification and raise questions before commencing the work

• Design, develop, and unit test applications in accordance with established standards.

• Adhering to high-quality development principles while delivering solutions on-time.

• Adhere to the Quality Management Standards established in the organization.

• Understanding of the SDLC process defined in the organization and follow it without any deviation

• Providing third-level support to the support tickets raised by the business users

• Analyzing and resolving technical and application Logic related problems

• Ensure high performance in the application by developing efficient code

Primary Skills:

• BE/BTech/MTech with 4 years of experience in .NET Framework like C#.Net and ASP.Net

• Minimum 3 years of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery

• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc

• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills:

• Ability to analyse the existing code in the application and identify the Program Logic

• Experience in implementing AJAX through Javascript/Jquery

• Experience in Creating Reports and Documents using Crystall Reports

• Experience in creating Front End Validations using JavaScript/Jquery

• Experience in doing Manual or Automated Test will be a plus

Desired Skills:

• Prior experience in developing ERP applications or Database Intensive Data Entry applications.

• Has worked as a Software Engineer in C#/ASP.Net technology for the last 2 years or more

• Has experience in using Team Foundation Server for Version Management

• Prior experience of working in the shipping domain

• Good experience in understanding the technical specifications and implementing the code accordingly

• Prior experience in working on application using the n-Tier architecture

• Experience in Doing Code Reviews a plus

Responsibilities:

• Define the code review process for the team to follow and perform code reviews.
• Design, implement, and maintain Java-based applications that can be high-volume and low-latency.
• Ensure application designs conform with business goals.
• Develop and test software & Identify and resolve any technical issues arising.

Required Skills:

• 7+ years of experience developing web applications using J2EE / Java.
• Possess knowledge and skills in software programming in Core Java, J2EE, Microservices-related technologies, Spring Boot, Spring MVC, Rest API, JavaScript, and XML.
• Experience developing enterprise-level web applications and RESTful APIs using Microservices.
• Excellent in design patterns, data structures & algorithms, and OOAD.
• Experience in working with the E-Government Projects/ CCTNS application.

Overview:

Role: Software Development - Other

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Role Category: Software Development

Responsibilities

• Hands-on developer who can breakdown a large/complex problem, quickly

derive an efficient design, document and implement the core framework.

• Demonstrated appreciation for code performance, scalability, and extensibility.

• Understands big picture/business cases behind individual requirements and attempts to

offer lower cost solutions.

• Oversees requirement, project planning, design reviews, and feature

implementation.

• Develop and maintain effective automated unit test coverage of new and existing code.

• Write quality, testable, maintainable, and well-documented code.

Qualification:

•Ready to relocate to Ahmedabad, Gujarat

•Solid understanding of object-oriented programming (OOP).

•Web API and MVC Framework.

•C# with .NET or .NET Core.

•Good MS SQL experience and database development using T-SQL.

•Familiarity with common developer tools GIT, SVN, or TFS.

• JavaScript frameworks such as jQuery / Angular framework / React js.

•Excellent written and verbal communication skills in English.

Key Skills

• Angular

• MVC Framework

• CSS

• .Net

• JavaScript

• HTML

• JavaScript Framework

Perks and Benefits

• Rewards and Recognition.

• Flexible working hours.

• Exposure to international market

• Build responsive web-pages
• Experience in Javascript, jQuery, CSS, HTML5
• Expert in JavaScript who can build up a JavaScript framework from scratch.
• Possess good knowledge in front-end performance tuning.
• Understands how to use the page speed tool and tackle on issue based on its suggestions.
• Consume REST API's provided by the backend team
• Experience in some modern JavaScript framework like easyUI or reactJS would be a plus