Channel Sales Manager

Roles and responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Develop your sales team through motivation, counselling, and product knowledge education.
• Develop a partner Go-to-Market strategy that complements the individual practice plans. Create new promotions, events, and programs to increase positive awareness and ultimately, increase sales for Frugal Testing.
• To build solutions, demos, and POCs, which can be taken to market.
• Identifying potential leads, and developing and executing strategic alliances to generate revenue.
• Manage end-to-end partner relations including pitching and negotiation.
• Brainstorm and ideate creative marketing ideas to increase product adoption & awareness.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our services.
• Overseeing promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives.

Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Experience in digital marketing – Google Ads, LinkedIn Ads, FB Ads, Email Campaigns, SEO, etc.
• Experience of handling an event is desirable but not mandatory.
• Experience working on any Marketing Automation tool.
• Experience working with cross-functional teams.

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to product. 
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

Within 1 month

You should have acquired good knowledge of the laundry domain, QDC product and process that we follow. Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other. You should have gone through at least 3 onboarding and sales experience in the buddy system. You should have spent a day at the laundry store to get live hands on experience. You should have spent at least a week with the technical support team.

Within 3 months

You should be able to complete onboarding assigned with some dependencies on your peers as per service level agreements that we set as per customer persona. Start organizing customer information and track your interaction with them in various tools. Should be able to independently handle complex sets of queries related to the product. Track and hit key implementation milestones.

Within 6 months

You should be able to complete the onboarding process independently. Should be able to add value to the overall process alignment owning some initiatives. Collaborate with other teams like engineering, product, sales and customer support to define priorities and set delivery goals.

Within 12 months

Participate in interviewing and hiring, as a way to influence team growth and show QDC values and drive our culture. Deliver and present metrics related to onboarding and show improvements.  Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product. Lead a team of Onboarding specialists to deliver exceptional customer onboarding experience. Act as a guide for new hires, teaching them best practices.

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Ready to work in US Shift in future

Attitude	Skills
Empathy Positive Attitude Organized Process Driven Coachable Patience Metrics Driven	Ability to explain in uncomplicated/ simple language Attentive and Listening Skills Training Skills

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.

Skill Required

          Technical

• ●  The suitable candidate shall have most of the following knowledge /skills/experience:

• ●  Clear fundamentals of Analog and Digital Electronics. Knowledge of Full Hardware

• Design Life Cycle.

• ●  Knowledge of Circuit Simulation (PSPICE, NI Multisim, etc).

• ●  Hand- On experience with HW designing rules, PCB Layout in Cadsoft Eagle/Altium Designer etc.

• ●  Should have knowledge & experience with designing & developing 8/16 bit Microcontroller based close loop control systems and Arduino Platform.

• ●  Circuit building and Circuit Analysis Skills.

• ●  Component Data Sheet analysis skills.

• ●  Project Requirement Analysis Protocols/Ethernet, Wi-Fi, USB, Serial interfaces(SPI, I2C, RS485, RS422, RS232).

• ●  Hands-on experience in utilizing test equipment like DMM, Oscilloscopes, Logic Analyzers, Function/Signal generator/Solder Station (SMD/DIP).

• ●  Knowledge about Board Bring Up process.

• ●  Testing (Integration testing, protocol/Driver testing, etc.).

• ●  Experience in Embedded C programming and embedded system integration and can develop test cases for the same.

• ●  Knowledge of IoT Open Source Programming / Development.

• ●  Candidate will be responsible for research & development of M2M/IoT products.

• ●  Candidate will be responsible for end-to-end embedded system integration.

   

• Others

  Abilities on the following shall be of added advantage:

• ●  Component Procurement

• ●  Vendor Interaction

• ●  Tools Management

• ●  Costing and resource estimation

• ●  Team management, Good Communication Skills, Pleasant Personality, Positive Attitude & Highly Creative

•  

• Decision level
  Contributory: Makes major contribution to decision or policy judgment on Technical matters of IoT/ M2M Projects, Vending Machines

  Demonstrate (Key competencies)

  Healthy knowledge of most of the following:

• ●  Embedded C

• ●  8/16 bit Microcontrollers

• ●  Atmel Studio/ Arduino IDE

• ●  Schematic / PCB layout design in Cadsoft Eagle / Altium Designer (SMD/DIP)

• ●  Hands-on experience on Test equipment and solder stations (SMD/DIP)

• ●  M2M / IoT based development

Responsibilities:
• Analyzing/Triaging the Wi-Fi & GPS Connectivity and enhancing the Wi-Fi & GPS Features

Job requirements:
• Engineering degree
• 5-8 years of hands-on experience on Connectivity concepts and Wi-Fi Module
• Strong Knowledge on Wi-Fi Architecture and Android Framework and Firmware layer
• Strong knowledge of Wi-Fi Features, and Wi-Fi Standards
• Good understanding of Qualcomm CNSS subsystem, firmware and system level features
• Strong Knowledge on the Wi-Fi Debugging concepts & Log collection and Wlan Standards
• Ready to Debug/work in any Connectivity modules like NFC/Bluetooth/GPS
• Preferably should have experience, who is working in Qualcomm SM 6X/7X/8X series

About Fliplearn

Launched in the year 2015, Fliplearn is an award-winning Online Learning Transformation System that is aimed at helping schools redefine their teaching and learning processes. With an array of exclusive features, the Fliplearn LTS aims to increase the learning outcomes of students by 50% and reduce teacher workload by 50%.
Today we enjoy the patronage of more than 400 schools, 18,000
teachers and 4,00,000 students across 26 Indian states.
By bringing together technology and automation, the novel and unprecedented Learning Transformation System aims to revolutionize the way homework assignments, assessments,
learning resources and project work are presently assigned, attempted, graded, and shared with and by students.

Fliplearn’s LTS aims to present intricate data points and detailed analytics on a child’s day-to-day performance and enable teachers to plough this feedback almost instantly on an everyday level without adding to their workload while reducing their mundane tasks drastically.

Please visit www.fliplearn.com for more insights.

Why Fliplearn
 Huge opportunity in the Ed-tech space in India. More than 260 million students in K-12 schools in India and huge organic interest from schools for our product.
 Distinctive team: Our team is an inspiration powerhouse of successful entrepreneurs and
leaders with experience in the best ed-tech and e-commerce companies.
 High Trust – High-Performance culture. Employees are not required to mark attendance
as this doesn’t imply people are really present and tuned in but ownership &amp; passion
does which is what leads us to become a happy place to work.

Position:Software Engineer/ Sr Software Engineer- Android

1)Design and build advanced applications for Android, iOS platform, Web using native and cross platform tech (Flutter, Angular for Web) - (given an HTML, JPEG)
2)Design modules wrt API request/response, NoSql implementations
3)Ensuring On-Time Release with High Quality App
4)Coordinating with different teams (both in-house and external) to get assigned tasks/changes done in time for Release
5)Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Location: Gurgaon

Skills Required:

1)Good Programming and Problem-Solving Skills
2)Worked in Frameworks: (flutter, react native), native java/kotlin
3)Should have good fundamentals of MVC, REST, Service based architecture, Databases MySql
4)Should have a good understanding of design patterns
5)Should be willing to work on any Tech Stack and Programming Language (FLUTTER/JAVA/SWIFT FOR IOS/ Python etc.)

Should be highly Technical and hands-on experience in Artificial Intelligence and Machine learning and Python. Managing the successful delivery of projects by efficient planning and coordination.

 

KEY RESPONSIBILITIES OF THE POSITION :

• Create Technical Design for AI, Machine Learning, Deep Learning, NLP, NLU, NLG projects and implement the same in production.
• Solid understanding and experience of deep learning architectures and algorithms
• Working experience with AWS, most importantly AWS SageMaker, Aurora or MongoDB, Analytics and reporting.
• Experience solving problems in the industry using deep learning methods such as recurrent neural networks (RNN, LSTM), convolutional neural nets, auto-encoders, etc.
• Should have experience of 2-3 production implementations of machine learning projects.
• Knowledge of open-source libraries such as Keras, Tensor Flow, Pytorch
• Work with business analysts/consultants and other necessary teams to create a strong solution
• Should have in-depth understanding and experience of Data Science and Machine Learning projects using Python, R, etc. Skills in Java/C are a plus
• Should developing solutions using python in AI/ML projects
• Should be able to train and build a team of technical developers
• Desired to have experience as leads in designing and developing applications/tools using Microsoft technologies - ASP.Net, C#, HTML5, MVC
• Desired to have knowledge on any of the cloud solutions such as Azure or AWS
• Desired to have knowledge on any of container technology such as Docker
• Should be able to build strong relationships with project stakeholders

Keywords:

• Python
• Artificial Intelligence
• Machine Learning
• AWS
• Django
• NLP

Designation - Enterprise Account Manager
from IT Software Company only. Emailing company background will be added 

advantage. 

Job description 

The Enterprise Account Manager (EAM) sells IceWarp collaboration solution direct to the company’s most 

strategic, complex Key accounts. EAM will have significant experience of selling complex software 

solutions to large enterprise accounts. Typically manages up to 15 qualified large Enterprise accounts. 

Primary Duties / Responsibilities 

1. Establish relationships and engage at executive levels within assigned accounts to identify and 

sell IceWarp products and services direct to the company’s most strategic, complex named 

accounts. 

2. Strong customer interaction at the Sr. Management level with support on forming a relationship 

with C level contacts within these accounts. 

3. Build up strategic contacts at CIO, managing director and executive level 

4. Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress 

towards achieving account strategies. 

5. Identify, develop, execute, and maintain account strategies to drive adoption of IceWarp product 

and services revenue within assigned enterprise accounts who are key, strategic and may have 

complex requirements. 

6. Establish and maintain close relationships with internal Presales, support, Marketing & 

Management team to access and leverage from appropriate internal resources. 

7. Provide regular and efficient updates on assigned accounts to sales management. 

8. Ensure accurate and timely forecasts in CRM. 

Knowledge, skills, abilities 

1. Demonstrated track record of establishing strategic executive level relationships to position and 

sell software and services to listed companies. 

2. Individual with 5-10 years’ experience of solutions sales with minimum 3 years’ experience in 

establishing strategic executive level relationships with Global 1000 enterprise customers. 

3. Proven ability to develop and maintain strong working relationships with internal marketing, 

technology, implementation, and product development teams. 

4. Strong consultative selling ability – critical questioning, listening, analytical, negotiation, 

communication, and presentation. 

5. Demonstrated ability to develop and articulate compelling qualitative and quantitative business 

cases for IT solutions. 

6. Proven ability to manage long, complex sales cycles from beginning to end and ability to close 

large complex deals with enterprise accounts. 

7. Excellent written and verbal communication skills including the ability to effectively present to both 

technical and executive audiences.

Must haves 

• At least 3 years of professional programming experience in Ruby on Rails.
• Solid fundamentals with software development, systems, troubleshooting, and teamwork
• Strong testing habits, passionate towards unit testing and TDD. 
• Good understanding of RDBMS like MySQL, PostgreSQL 
• Strong knowledge of git 
• Good understanding of data structures 
• Strong analytical and problem-solving skills 

Good to have 

• Experience with Javascript

Job Description: 

• 3+ years’ experience developing and implementing enterprise-scale reports and dashboards.

• Proficiency with MS Power BI / SSRS.

• Knowledge of logical and physical data modeling concepts (relational and dimensional).

• Understanding of structured query language (SQL).