Engineering Manager

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

At Inncircles, we help construction teams push boundaries with AI-powered solutions that integrate effortlessly into their workflows—turning data into actionable insights across the entire project lifecycle.

What You’ll Do

• Build & ship: Design, develop, test, and maintain fast, stable Android apps used in real-world field conditions.
• Collaborate: Work closely with product managers, designers, and backend teams to deliver scalable, impactful features.
• Optimize: Continuously refactor and optimize code for performance and long-term maintainability.
• Delight users: Build intuitive UI using Jetpack Compose, animations, and state management techniques.
• Debug & resolve: Troubleshoot critical bugs, resolve performance bottlenecks, and keep the crash-free rate high.
• Integrate: Seamlessly connect with third-party APIs, SDKs, and external services.
• Automate: Contribute to and improve CI/CD pipelines using GitHub Actions, Bitbucket Pipelines, etc.
• Stay current: Explore new tools, libraries, and Android trends; share insights with the team.

What You Bring

• 3+ years of Android app development experience, with at least one app published to the Play Store.
• Proficiency in Kotlin, including coroutines and Flow.
• Deep experience with Jetpack Compose, including animations, state, and theming.
• Familiarity with MVVM, Clean Architecture, and separation of concerns.
• Experience with Dependency Injection (Hilt/Dagger).
• Strong understanding of unit and UI testing tools (e.g., JUnit, Espresso).
• Hands-on experience with CI/CD pipelines.
• Strong communication skills and a commitment to quality code.

Bonus Points For

• Experience with Flutter or cross-platform development.
• Familiarity with MongoDB or backend development in Node.js, Django, or similar.
• Experience with monitoring and analytics tools (Firebase Crashlytics, Analytics).

What We Offer

• Competitive salary & flexible working hours.
• Health insurance & wellness benefits.
• Collaborative, inclusive, and learning-first work culture.
• Clear growth opportunities and ownership of impactful work.

Job Description: Client Growth Specialist

Position: Client Growth Specialist

Location: Anywhere in India

Type: Full-time

About Us:

At Brainayan, we are passionate about empowering organizations through innovative

learning and development (L&D) solutions. We are seeking a dynamic Sales Consultant

with a proven track record in selling training solutions and/or SaaS products. If you

thrive in a fast-paced, entrepreneurial environment and have a knack for building lasting

client relationships, we want to hear from you!

Key Responsibilities:

• End-to-End Sales Process Management:

Lead the entire sales cycle from prospecting and lead generation to contract

negotiation and closure.

• Solution Selling:

Understand client needs and position our training solutions and HR SaaS

products as strategic business solutions.

• Market Insights:

Stay updated on the latest L&D trends and HR tech innovations to eMectively

advise clients and tailor solutions.

• Client Relationship Management:

Build and maintain strong relationships with clients, ensuring satisfaction and

long-term partnerships.

• CRM Utilization:

Leverage CRM tools for managing the sales pipeline, forecasting, and reporting

on sales metrics.

• Collaborative Approach:

Work closely with cross-functional teams including marketing, product

development, and customer success to deliver optimal solutions to clients.

• Problem Solving:

Adopt a customer-centric approach to address client challenges, providing

innovative solutions that drive business outcomes.

Qualifications:

• 3-5 years of experience in selling training solutions and/or SaaS products.

• Proven ability to manage the complete sales process, from lead generation to

deal closure.• Strong understanding of training solutions, L&D trends, and HR SaaS models.

• Excellent communication, negotiation, and presentation skills.

• Ability to work independently in a fast-paced startup environment, with a strong

entrepreneurial spirit.

• Experience in using CRM tools for pipeline management and reporting.

• Problem-solving skills with a customer-focused mindset.

• Prior experience in the L&D or HR tech space is a plus.

What We OMer:

• Competitive salary and performance-based incentives.

• A vibrant, collaborative work environment.

• Opportunities for professional growth and development.

• Exposure to cutting-edge L&D and 

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

About the Role:

We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis. You must be experienced in building highly scalable and resilient systems that can meet our customer needs.

Responsibilities

• Improve and create new lead capture domain models.
• Build backend & Frontend API features and architecture.
• Work cross-functionally across our platform, experience, integrations, payments and marketplace teams.
• Drive performance through benchmarking and optimization
• Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
• Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products
• Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
• Work on 1 to 2 products.
• Create and improve lead capture tools like funnels, websites, forms, surveys, social media
• Architect and build backend & Frontend APIs and features

Your Core Skills

• 4+ years of experience in a full-stack environment.
• Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL
• Must be able to work with a team and collaborate remotely.
• You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
• You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
• Ability to stitch together many different services and processes together, even if you have not worked with them before.
• Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
• Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
• Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
• A keen eye for design and love to think about user flows and user experiences.
• Must have experience with HTML5 and CSS3

Additional Skills

• Experience with the Nuxt.js framework is a plus.
• Experience with MongoDB profiling and query optimization.
• Using CSS frameworks such as Bootstrap and TailwindCSS
• Experience working in the GCP (Google Cloud Platform) ecosystem.

About the Account Executive Role

The full-cycle Account Executive role turns inbound and outbound leads into long-last relationships. The Account Executive needs to have experience selling SEO services and a working knowledge of SEO and Digital Marketing. Below is a breakdown of the Account Executive Role. 

About Us

FirstPrinciples Growth Advisory is a premier digital marketing partner to help scale MQLs cost-effectively by identifying the right growth channel for your SaaS Business.

Role Break-Up

Lead Generation (25%)

The Account Executive will also be partly responsible for generating his/her leads. We expect to spend about 2 hours (about 70) dials making outbound calls using our CRM/day.

Nurturing New Leads/Pitch Cals (25%)

We expect between 1 to 2 Pitches scheduled daily from both inbound and outbound leads. Each Pitch takes 45 minutes to an hour, including following up with the next steps. This time is also spent working with our team to create the SEO Proposals and learning about the client before the call. 

Nurturing Existing Leads & Customers (25%)

Reach out for the next steps, follow up on leads, social selling, and do other things to be front and center with the client. 

Strategy (10%)

Analyzing results of past campaigns and tweaking future outreach campaigns and approaches. 

Coordination & Administrative(15%)

Updating templates, the CRM and coordinating with the team as required. Coordination with the Ops team

What is in it for you?

The earning potential for this role is high. SEO/PPC clients are recurring clients, and our retention rate is high. 

Requirements for the Account Executive Role

• 2 to 5 years of experience selling Digital Marketing Services
• Ability to conduct “Mini-Closes” in Succession
• Genuine customer empathy
• Organized and strong time management skills 
• Experience working with Ahrefs and doing fundamental SEO Analysis for client sites

BackendDeveloper/PHP Developer

Job Responsibilities:

• Design and build efficient, scalable systems that are used by millions of people,
• Own what you build as you create, test, and refine what’s under the hood of our pages and services,
• Investigate production issues pertaining to customer features to determine root cause and implement solutions,
• Investigate existing queries and write new queries with performance optimization in mind,
• Build well-designed software in a way that is generic, reusable, and easily extensible, as well as solves the business needs and requirements,
• Collaborate with product managers, designers, and software engineers to ensure design vision is maintained, the final markup is standards compliant, and UI deliverables are completed on time,
• Work with the real-time feedback from our users (external and internal) to make the products better,
• Discover, design, develop, deploy, debug. Repeat!

Requirements:

• 1-2 years of experience,
• Proficiency in web scripting programming with PHP,
• Experience with MySQL Databases,
• Top-notch programming skills in JavaScript and a strong understanding of web fundamentals,
• Design, build and maintain high performance, scalable and secure code,
• Experience with cloud services like AWS is plus,
• Experience with MVC architecture is a plus,
• Knowledge / experience in building an API,
• Solid understanding of the foundations of security and best practices,
• Good grasp of data structures and algorithms,
• Excellent problem-solving skills,
• Take ownership of the backend services, ensure the best possible performance, quality and responsiveness, as well as maintaining code quality, organisation and testing/deployment,
• Passionate about technology and willing to develop expertise in an emerging field,
• Strong organisational and communication skills, team player.

Perquisites & Benefits:

• A competitive salary,
• Opportunity to be part of a diverse working environment, valuable social sector work experience,
• Fun, casual, relaxed and flexible work environment.

- Must have 6+ years of overall technology experience.

- Must have 2 years of experience managing Blockchain Projects or having hands on experience with development and management.

- Ability to manage multiple teams both on technical and overall delivery

- Excellent client and tech team handling skills. Ideally, have great balance with aggression and smartness.

- Having experience in DeFi and NFT will be great advantage. Or at least have passion to take deep dive into the same

- Having experience with Project Documentation will be given high preference.

- Strong knowledge of Agile and Scrums

- Should have basic experience with any of the Project Management tools Trello, Kanban, Jira, Asana and other popular in the market.

- Must have experience of source repositories (GitHub).

• You will design, build and own APIs and Services, which will be the core of the product.
• You will participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• You will part of developing ideas for new programs, products, or features by monitoring industry developments and trends.
• You will have to take lead on projects, compile and analyze data, processes, and codes to troubleshoot problems and identify areas of improvement.

REQUIREMENTS

• 3-5 years of experience in building highly scalable backend systems.
• Fluency or understanding of specific languages, such as JAVA, Operating System may be required, and Experience in Databases such as MySQL or Postgre SQL
• Strong understanding of Computer Science Fundamentals, Data Structures and Algorithms, SOLID Design Principles, and REST Patterns.
• Focus on efficiency, user experience, and process improvement.
• Excellent project and time management skills.
• Strong problem-solving and communication skills.
• Ability to work independently or with a group