Category Manager
Role Details :
We are looking for dynamic, open-minded self-starters who enjoy Business Leadership
roles and would like to build a Category in an extremely fast-growing healthcare e-
commerce company impacting millions of Indians.
Key Responsibilities :
- Category Growth : Driving marketplace growth of the relevant category keeping in mind
the consumer and competition.
- PnL : Owning P&L for the relevant category in alignment with business goals. The
Category manager would be responsible for the revenue targets as well as the gross
margins.
- Selection : Responsible for merchandising, assortment planning, option plans pre-
season as well as in season to ensure that the Category is well represented
- Cross-Functional Capabilities : Should be able to fruitfully coordinate with marketing,
supply chain, cataloging, finance / commercial and other functions of the organization.
- Supervision and Monitoring of Operations : Should have prior experience or enough
knowledge & confidence to mentor / supervise merchandising operations. Inbound
planning, Cataloging monitoring & Discount monitoring etc should be managed.
- Marketing promotions : Should drive visibility plans, promotion plans and coordinate the
same between the internal marketing teams and that of the sellers
- Inventory : Forecasting product demand to ensure sustainability of the inventory, in sync
with working capital management. Developing exit strategies for unsuccessful products
- Negotiations : Ensuring that company gets best in the market deals from external
stakeholders through current market trends and awareness
Skills :
- Startup Cultural Fit: willingness to learn, to innovate, to take initiative, to think beyond
conventional dogma, ability to work in a flat organisation
- Strong analytical aptitude in problem solving
- Should be good at multitasking, critical thinking, and comfortable with tactical execution
- Proven track record of finding innovative solutions to business problems

About netmedscom
About
Connect with the team
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- Experience Level: 2+ years
- Strong skills in TypeScript and Angular, modern web development using technologies like
- Angular, NgRx, RxJS, TypeScript, modern CSS frameworks and webpack.
- Some experience with RESTful API’s, basic HTTP knowledge, GET/POST etc
- Experience of end-to-end full software development life cycle and best-practice
- methodologies.
- Good Communication skills.
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

your responsibilities will vary frequently. You will wear multiple hats and will work with
many different technologies. You might have to talk to clients directly, and you have an
active say in the direction of our product. We want someone who is passionate about
working in this type of environment!
What you’ll do
● Be an active contributor to the team to plan, design, and build solutions for our mobile
platform.
● Work closely with the founders to decide the direction of the product
● You will collaborate closely with other engineers of the team and lend help in your
areas of expertise.
● Implement UI for mobile app.
● Bind our business layer with the SDK.
● Deliver maintainable and high-quality code
● Work in an environment that supports your individual growth.
● Ensure that our customer’s experience is the very best it can be. You might have to
interact with the dev team of our initial clients.
Who you are
● You are intensely curious and passionate about the prospect of diving deep into
multiple technologies, platforms, and problem spaces, even if they are currently
unfamiliar.
● You embrace uncertainty. Our space is a rapidly growing one and specifications are
continuously changing.
● You are experienced with modern React Native coding, testing, debugging and have
built at least 1 production-ready app.
● You care about the user experience and you know how to build user-friendly mobile
applications.
● You have a working understanding of object-oriented and functional programming
paradigms.
● You have experience with continuous integration. Experience with AWS is a bonus.
● Experience with WebRTC, iOS, Android, or C++ development is a bonus.
● A degree in Computer Science or a similar area is a bonus.
- Understanding business objectives and designing surveys to discover prospective customers preferences
- Perform a valid and reliable market research SWOT analysis
- Provide competitive analysis on various companys market offerings, identify market trends, pricing/business models, sales and methods of operation
- Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.
- Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
- Develop industry-specific, vertical-level nuances as the function matures
- Actively develop domain expertise, leveraging subject matter experts, and external sources
- Remain fully informed on market trends, other parties researches and implement best practices
- Managing existing clients, responding to them on calls, email and visits.
- Follow up on collections for overdue invoices
- Checking the internal orders, supply management and resolving quality issues if any
- Development of new business, filling new tenders and follow up on prospective Business
- Collecting market information
- Timely escalation of matters to top management for timely resolution.
- Submission of MIS Reports

Bachelor’s degree in Computer Science, Information Technology, or a similar field.
Previous experience working as a React.js Developer.
In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Knowledge of performance testing frameworks including Mocha and Jest.
Experience with browser-based debugging and performance testing software.
Excellent troubleshooting skills.
Good project management skills.
Community Management-
- Create a friendly environment to facilitate high member satisfaction
- Be thoughtful while interacting with members.
- Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
- Seek out information about the business and personal objectives of tenant organizations and their individual members.
- Foster a sense of inclusivity where fresh ideas are welcome
- Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
- Oversee new member onboarding and member moves out of the space
Events Planning and Execution-
- Build a quarterly calendar of coworking events that engages all stakeholders:
- Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
- Future members: Lead generation and sales-related events
- Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community.
- Manage to the allotted budget
- Present our community professionally
- With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
Business Development-
- With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
- Conduct tours for prospective members
- Contact the local press and community leaders to generate interest in COWERKZ.
- Maintain a positive relationship with key vendors and our landlord
Facilities and Space Management-
- Manage all centre operations to the satisfaction of members
- Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
- Keep members aware of facilities issues that may impact them
- Utilize a variety of coworking software applications manage the space and membership
- Make recommendations to the owners about new features or perks that will entice members
- Submit maintenance tickets for repairs to the facility and key equipment
- Ensure cleaning is conducted to spec
Data accuracy-
- Ensuring member data is updated and is current in the cowork platform
- Ensuring lead data is updated in the CRM platform
- Ensuring Community Data is being updated in the events database
Experience and Requirements
- 2 years experience with increasing responsibility in either a sales or customer service role
- Experience in co -curricular activities a plus.
- Demonstrated project management skills
- Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
- Experience with written content generation in a business environment and basic graphic design skills are a plus
- Interest in working independently with only occasional interactions with the owners
- Fluent in English. Ability to speak additional language is a plus.
- A high level ethics, empathy and dependability
Qualifications
- Bachelor's degree or equivalent
- email designing
- know-how of wikipedia and how to add/edit articles
- SEO
- Tags Implementation
- keyword research
- back links research & building
- IMDb Page maintenance


