Content Writer

Required Skills & Qualifications

• 15+ years of Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.
• Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).
• Good client-facing, negotiation, and communication skills.

Responsibilities:

• Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.
• Identify opportunities for automation and process optimization within ERP operations.

Role : Java Developer

Location : Bangalore

Key responsibilities

• Experience – 3 to 8 years of experience.
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.
• Good development experience with RDBMS
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

Our workforce consists of highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments. Globally present with offices US, India, UK, Australia, Mexico, and Canada.

We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® company for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients. We have served clients across sectors like Banking, Ecommerce, Telecom, Healthcare, Manufacturing, and Energy.

Career Progression:

At Wissen Technology, your career growth is important for us. Therefore, we put in several efforts towards each employee’s career progression – to enable and empower them to grow within the company as well as to instill a sense of responsibility, loyalty, and trust.

There have been instances where a software engineer has grown from being an individual contributor to technical lead and now on the path to becoming a director responsible for growing revenues and profitability. We deeply value Ownership: taking responsibility, making it happen, not letting the ball drop, and being accountable.

Job Title: Coordinator, Customer Care Center – Service

Location: Malad,Mumbai

Status: Active

Salary Range: INR 4,80,000 – 7,50,000 per annum

Experience Required: 1 – 12 years

Job Functions and Responsibilities

• Handle loan-related customer inquiries over the loan servicing toll-free number for pre-foreclosure to delinquent accounts.
• Follow up with customers when payment commitments are not met.
• Log all borrower contacts into the loan servicing system.
• Offer long-term resolutions to customers to resolve delinquency issues.
• Efficiently use an autodialing system to maximize productivity and increase contact ratios.
• Achieve the prescribed number of customer contacts during each workday.
• Understand customer relations functions and available services.
• Perform other duties as assigned by the department manager.

Education / Experience

• Strong customer service skills are essential.
• Fluency in English is required.
• Knowledge or experience in mortgage loan servicing is desirable but not mandatory.
• Graduate degree preferred; undergraduates must have at least 6 months of call center (voice support) experience.

Work Schedule / Requirements

• Must be willing to work in US shifts.
• Shift timings: 5:30 PM / 6:30 PM / 7:30 PM / 8:30 PM IST (may change twice a month).
• Call center hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 8:00 AM – 5:00 PM EST.
• Must have a stable internet connection (minimum 50 Mbps) for remote work.
• Candidates must reside in Mumbai (base location) while working from home.
• Currently following a hybrid model — employees will be scheduled to work both from office and home.
• Mandatory work from office during training and initial production phase (minimum 6 months) until performance standards are consistently met.
• Flexibility required for potential role transitions between Customer Service and Customer Resolutions as per business needs.
• Transportation provided for late shifts.

Must-Haves

• Excellent communication skills.
• Minimum 1 year of call center experience (voice support).
• Willingness to work in rotational shifts.
• Flexibility to adapt to business and schedule changes.

Interview Process

1. Screening Call
2. Two Virtual Rounds (Technical / Process-related)

Note: This role is physically based out of Mauritius - and you will be required to relocate. All relocation related costs will be taken care of (work permit/visa/shared accommodation/flight tickets)

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high- quality solutions, and coaching junior QA testers.

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high-quality solutions, and coaching junior QA testers.

Key Performance Indicators:

• Team's defect detection rate and test coverage.

• Ability to independently evaluate, plan, and execute testing activities.

• Timely delivery of test results and defect reports.

• Effective mentorship and professional development of team members.

• Consistent adherence to project timelines and quality standards.

We are seeking for website designer & developer to build new web pages and improve our company websites. The right person for this role will be proficient in WordPress, HTML, CSS, JavaScript, and PHP. You will be responsible for building and deploying new front-end features to our WordPress website, handling the integration of plugins such as WooCommerce, and performing routine maintenance of our site.

Web Developer Responsibilities

Position‌ ‌Title:‌ Website Development Engineer 

‌Position‌ ‌Level:‌ Product Engineer

Company‌ ‌Overview:‌ ‌

AskSid was founded by two ex-Mindtree employees, who dreamt of bridging the communication gap in online retail consumer service at a global level. In a span of 4 years, AskSid has been repeatedly recognized and celebrated as a gamechanger in the retail space. From Nasscom declaring us as the No. 1 emerging SaaS company in India in 2019, to being named the “Most Innovative AI company” by CII and Accenture Ventures, we have carved out a definitive niche for ourselves. In 2021, AskSid officially became a Techstars Hub71 Accelerator portfolio company.

We are specialists when it comes to vertical AI for the retail domain and continually work towards innovating to make our customer’s lives easier through AI. We are looking for Engineers with a passion to build world-class technology products of internet-scale SaaS products.

Job purpose:

Design, Develop, Deployment, and Maintenance of AskSid website(s) using Wordpress, PHP, HTML5, CSS3, and other technologies. 

Responsibilities

• Convert UX designs in PSD / AI files to HTML5 and CSS3
• Full stack engineering i.e. design, engineer, test, deploy, and monitor Website and its components to QA and Production environments
• Setup, conform, and maintain continuous integration and delivery lifecycle process
• Website’s integration with GA, CRM, Email gateways, A/B test tools etc.

Knowledge and skills:
Education and Experience

• Engineering in computer science
• 3+ year of experience in developing and deploying Modern websites
• Expert level skills in analytical & problem solving
• Strong programming and engineering fundamentals
• Ability to communicate clearly in English

• Expertise in developing and managing WordPress CMS websites 
• Expertise in Converting UX designs in PSD / AI files to HTML5 and CSS3
• Development and maintenance of Wordpress plugins
• Experience in customizing and development WordPress at PHP code level
• Knowledge of existing inbuilt WordPress functions
• Creation of custom themes, post types etc.
• Design, coding, optimization and integration with other 3rd party systems, APIs, and Libraries.
• Theme/ Template Creation and Integration
• Good understanding of cross-platform and cross-browser issues
• Creation of clean, logical, well-documented and re-usable code

The Qlicksense Architect is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions that require development to be viable.

Applying architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability

What more?

• Hands-on experience 5 + in Qlik Sense development, dash boarding and data modelling and reporting (ad hoc report generation) techniques.
• Must be good at Data transformation, the creation of QVD files and set analysis.
• Experienced in application designing, architecting, development and deployment using Qlik Sense. Must be efficient in front-end development and know visualization best practices.
• Strong communication skills (verbal/written) to deliver technical insights and interpret the data reports to the clients. It also helps in understanding and serving the client’s requirements.
• Leadership qualities and thoughtful implementation of Qlik Sense best practices in order to deliver effective Qlik Sense solutions to the users.
• Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs.
• Creating and maintaining technical documentation.
• Experienced in data integration through extracting, transforming and loading (ETL) data from various sources.
• Experience with healthcare a plus