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Call centre Tech Support -Work from office -Goregaon(E)
Call centre Tech Support -Work from office -Goregaon(E)
Apprication pvt ltd's logo

Call centre Tech Support -Work from office -Goregaon(E)

Adam patel's profile picture
Posted by Adam patel
4 - 8 yrs
₹3L - ₹6L / yr
Mumbai
Skills
Technical support
Communication Skills
POS
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)

Job description:

Apprication Pvt Ltd -Hiring for BPO Technical support Executive- Work from office -Night shift - Goregaon(E)

Job Description :

-Excellent communication in English is mandatory.

-Must have minimum 4 years Experience

-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

- Logging PMT tickets for a resolution from appropriate teams

-Working on tickets and resolving the issues of clients/customers

-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients

Worked on POS/CRM Support system.

BPO Experience

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Apprication pvt ltd

Founded :
2020
Type :
Product
Size :
20-100
Stage :
Profitable

About

Apprication is one of the most highly acclaimed software development companies in Mumbai, with its headquarters stationed in California. We pride ourselves in having a highly experienced and professional team of website designers and developers. One of the main goals of our company is to provide cost-effective online ordering solutions to businesses.
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Adam patel

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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