Senior Program Manager

Strong performance marketer profile

Mandatory (Experience 1): Must have 2.5+ years of experience in performance marketing in B2C Fintech product companies

Mandatory (Tech Skills 1): Must have strong hands-on expertise in running campaigns on Google Ads, Meta Ads, LinkedIn Ads, Youtube, Whatsapp etc

Mandatory (Tech Skills 2): Must have 1+ experience in customer acquisition in FinTech, B2C

Mandatory (Tech Skills 3): Must have experience with Appsflyer, Branch, Mixpanel or similar analytical tools

Mandatory (Company): B2C Fintech Product companies (Targeted companies list given below)

Job Description: Education Counselor

Company: EmpowerEdu 

Position: Counselor 

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About EmpowerEdu:

At EmpowerEdu, we are committed to revolutionizing the educational landscape by providing strategic support and innovative solutions that foster growth and excellence. Our mission is to empower schools to explore new frontiers and capitalize on opportunities for advancement beyond traditional norms. We aim to enhance global educational offerings and equip our partners for success in an increasingly interconnected world.

Learn more about us at : https://www.empoweredu.global/

Role Purpose:

The Education Counselor will provide comprehensive counseling services to guide students in finding institutions that are a good fit for their career and educational goals. This includes delivering accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Counselor will assist with application documentation, facilitate enrollments, and promote EmpowerEdu's products and services.

Key Accountabilities:

- Pipeline Management: Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey. This includes promoting essential student products and services, managing and maintaining leads, and ensuring successful applications.

- Customer Service Excellence: Provide outstanding customer service to students, families, and education providers throughout the process. Participate in planning activities to build student engagement and deliver information about admissions, processes, and qualification options in an easily understandable manner.

- Proactive Engagement: Regularly engage with students and education providers to maintain relationships and identify referral opportunities.

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Required Experience:

- Experience in a sales or customer service-driven environment, with a proven track record of achieving individual and team-based targets.

- Strong understanding of the education sector, including the placement of students into overseas universities, as well as immigration requirements and processes.

- Relevant tertiary qualifications and/or prior experience as an Education Counselor or in a similar role.

- Outstanding stakeholder management and communication skills, with fluency in English (both verbal and written).

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Why Join EmpowerEdu?

At EmpowerEdu, you will be part of a dynamic team dedicated to transforming education. We value innovation, collaboration, and the pursuit of excellence, offering you the opportunity to make a significant impact on the educational journeys of students worldwide.

If you are passionate about empowering students and want to be part of an exciting educational journey, we invite you to apply!

Job Summary:

We seek aggressive and results-driven folks to identify and pursue new business opportunities. The ideal candidate will have a strong understanding of our industry and be able to build relationships with key decision-makers.

Key Responsibilities:

Identify and pursue new business opportunities through nurturing, networking, and lead generation using an already existing customer base.

Build and maintain relationships with key decision-makers at prospective levels.

Take video counseling sessions with parents and students and close sales by providing the right product.

Meet or exceed weekly and monthly sales targets.

Requirements:

- Prior experience in business development or sales, preferably in Edu-Tech.

- Proven track record of success in identifying and pursuing new business opportunities.

- Strong understanding of our industry and the needs of our clients.

- Excellent communication, negotiation, and relationship-building skills.

- Ability to work in a fast-paced environment and meet deadlines.

Required Qualifications: 

∙Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience. 

∙5+ years of experience in a DevOps role, preferably for a SaaS or software company. 

∙Expertise in cloud computing platforms (e.g., AWS, Azure, GCP). 

∙Proficiency in scripting languages (e.g., Python, Bash, Ruby). 

∙Extensive experience with CI/CD tools (e.g., Jenkins, GitLab CI, Travis CI). 

∙Extensive experience with NGINX and similar web servers. 

∙Strong knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes). 

∙Familiarity with infrastructure-as-code tools (e.g. Terraform, CloudFormation). 

∙Ability to work on-call as needed and respond to emergencies in a timely manner. 

∙Experience with high transactional e-commerce platforms.

Preferred Qualifications: 

∙Certifications in cloud computing or DevOps are a plus (e.g., AWS Certified DevOps Engineer, 

Azure DevOps Engineer Expert). 

∙Experience in a high availability, 24x7x365 environment. 

∙Strong collaboration, communication, and interpersonal skills. 

∙Ability to work independently and as part of a team.

• Own end-to-end Software project/program delivery, including Project plan, schedule, execution/monitoring working with SW engineers globally.

  • Work in close collaboration with Program managers, Project Leads & Architects to achieve tactical project goals & balance strategic Software organization goals.
  • Good knowledge of Java preferably Angular.
  • Work closely with Software development teams spread globally, playing a leadership role in Software development process across products.
  • Identify project risks, control them, and manage regular communication to stakeholders, ensuring thoroughness in dealing with the details.
  • Be a change agent. Drive agility in organization & demonstrate sense of urgency.

  Continuously reviews program progress, proactively identify risks and collaboratively develops and drives risk mitigation efforts.

  • Interacts frequently with all levels of internal management as well as across functions and business units.
  • Participates in interactions with customers and regulators concerning product design, systems, and processes.
  • Identifies and manages continuous improvement projects that may span multiple sections or departments with the objective of achieving quality, reliability, and cost improvements.
  • Develops long term plans for product development proposals.
  • Continuous improvement and simplification for efficient delivery.
  • Highly experienced in SDLC implementation
  • Demonstrated facilitation and negotiation skills in driving closure on product/program-related decisions/issues
  • Strong visualization & reporting skills using latest & greatest project management & reporting tools
  • Strong presentation skills and having had the exposure to reporting out project status to senior management.

  Excellent interpersonal/communication/influencing/negotiation skills required

  • Effective communication with customer.

   

  Notice Period :Immediate (0-15 days

• 5+ years of experience in software engineering
• A background in front-end web development and/or API development.
• Demonstrated competency in one or more of the following: JavaScript, TypeScript, React/Redux, AngularJS,  or comparable JavaScript MVC framework.
• Demonstrated competency in one or more of the following client-side build tool: Webpack, gulp, jspm
• Have a good understanding of what good UX and UI design are.
• Experienced in client-side framework/technologies before such as: React, AngularJS, jQuery, HTML, CSS
• Experienced in using client-side build tools such as gulp, WebPack, JSPM, NodeJS, and other CLI is a plus
• Understand how to get good performance on UI implementation (time to interaction, bundling, and splitting resources)
• Some previous work portfolios would be great.
• Good knowledge of how to use source control systems like git and GitHub.