CRM Developer- contract

Position: Product Manager

Experience: 2+ years

Location: Remote

Employment Type: Full-Time

About Us:

MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.

Responsibilities:

• Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
• Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
• UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
• Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
• Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
• Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
• Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.

Qualifications:

• Experience: Minimum of 2 years of experience in product management.
• Communication Skills: Excellent verbal and written communication skills.
• Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
• Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
• Experience in the Whatsapp business ecosystem is advantageous.
• Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
• Experience with Jira or similar project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
• Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.

Benefits:

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• Collaborative and inclusive work environment.
• Remote working

Required Skills & Qualifications:

• Proven experience in iOS mobile app development using Swift, Objective-C, or C# via Xamarin/Microsoft stack
• Deep understanding of mobile app architecture and design principles (MVVM/MVC/Clean Architecture)
• Proficiency in Xamarin.Forms, Xamarin.Native, or .NET MAUI
• Solid understanding of mobile UI/UX design standards and guidelines for iOS
• Familiar with publishing apps to the Apple App Store (and Google Play Store is a plus)
• Experience working with RESTful APIs, JSON, and asynchronous programming
• Understanding of App Lifecycle, background tasks, push notifications, offline storage
• Knowledge of mobile app security and data privacy best practices

Developer Requirements/Expectations:

• Experience: 5+ Years
• Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
• 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
• Tools: Trello, Slack, Github
• Soft Skills: Team Work, Excellent Client Communication. 

Engagement Type: Full Time, Dedicated

• Work Hours: 8 Hours per day, 160 hours per month
• Shift: 10 AM-7 AM IST (Including Lunch hour)
• Work shifts need to be flexible to accommodate client calls in EST.

Screening Process: 

Round 1: Technical 

Round 2: Managerial 

Location: Ahmedabad (Hybrid)

Description of Skills/abilities:

We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

1. Writing reusable, testable, and efficient code.
2. Design and implementation of low-latency, high-availability, and performant applications.
3. Integration of user-facing elements developed by front-end developers with server side logic.
4. Implementation of security and data protection.
5. Integration of data storage solutions may include databases, key-value stores, blob stores, etc. Experience administering innovation with methodologies such as design thinking.
6. Experience working on Agile Scrum and DevOps aligned delivery teams.
7. Interest and ability to learn other coding languages as needed.
8. Strong communication skills and great product sense.
9. Proficient communication skills verbal and written.
10. Understanding of accessibility and security compliance depending on the specific project.
11. Knowledge of user authentication and authorization between multiple systems, servers, and environments.
12. Understanding of fundamental design principles behind a scalable application.
13. Familiarity with event-driven programming in Python, using of Pycham.
14. Understanding of the differences between multiple deliveries platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
15. Able to create database schemas that represent and support business processes.
16. Strong unit test and debugging skills.

Skills:

1. Expert in Python, with knowledge in Python web framework such as Django, Flask depending on technology stack.
2. Familiarity with some ORM (Object Relational Mapper) libraries.
3. Able to integrate multiple data sources and databases into one system.
4. Understanding of the threading limitations of Python, and multi-process architecture.
5. Good understanding of server-side templating languages such as Jinja 2, Mako, etc depending on your technology stack.
6. Basic understanding of front-end technologies, such as JavaScript, Typescript, react, react hooks, HTML5, and CSS3.
7. Proficient understanding of code versioning tools such as Git, Mercurial or SVN.

Skill Set:

1. 4+Years Full stack Python Developer - exposure to web frameworks like Django, Flask and Falcon.
2. Experience building APIs for a rapidly iterating product and restful APIs and development of services layer using Pythons Flask framework and should be proficient in writing unit test cases using Pytest package.
3. Database level programming using both SQL (MySQL, PostgreSQL, Oracle) and No SQL (Mongo DB/Casandra) and designing the database level stored procedures and persistence logic.
4. HTML/CSS/JavaScript and JavaScript framework and knowledge on React JS is a plus.
5. Experience in developing Arduino libraries is an added advantage.
6. Experience working with two or more from the following: Web Application development, Unix/Linux environments, mobile application development, distributed and parallel systems, machine learning, information retrieval, natural language processing, networking, developing large software systems, and/or security software development

Responsibilities 

• Identify, analyze, and interpret trends or patterns in complex data sets to develop a thorough understanding of users, and acquisition channels.
• Run exploratory analysis uncover new areas of opportunity, generate hypotheses, and quickly assess the potential upside of a given opportunity.
• Help execute projects to drive insights that lead to growth.
• Work closely with marketing, design, product, support, and engineering to anticipate analytics needs and to quantify the impact of existing features, future product changes, and marketing campaigns.
• Work with data engineering to develop and implement new analytical tools and improve our underlying data infrastructure. Build tracking plans for new and existing products and work with engineering to ensure proper
• Analyze, forecast, and build custom reports to make key performance indicators and insights available to the entire company.
• Monitor, optimize, and report on marketing and growth metrics and split-test results. Make recommendations based on analytics and test findings.
• Drive optimization and data minded culture inside the company.
• Develop frameworks, models, tools, and processes to ensure that analytical insights can be incorporated into all key decision making.
• Effectively present and communicate analysis to the company to drive business decisions.
• Create a management dashboard including all important KPIs to be tracked on a company and department level

• Establish end to end campaign ROI tracking mechanism to attribute sales to specific google and Facebook campaigns

Skills and Experience

• Minimum 1-2 years of proven work experience in a data analyst role.
• Excellent analytical skills and problem-solving ability; the ability to answer unstructured business questions and work independently to drive projects to conclusion.
• Strong analytical skills with the capacity to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Experience extracting insights using advanced SQL or similar tool to work efficiently at scale. Advanced expertise with commonly used analytics tools including Google Analytics, studio and Excel.
• Strong knowledge of statistics, this includes experimental design for optimization, statistical significance, confidence intervals and predictive analytics techniques.
• Must be self-directed, organized and detail oriented as well as have the ability to multitask and work effectively in a fast-paced environment.
• Active team player, excellent communication skills, positive attitude and good work ethic.

• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integration of data storage solutions may include databases, key-value stores, blob stores, etc.
• Add other responsibilities here that are relevant.

Talent Requirements

• Strong knowledge of PHP web frameworks such as Laravel, Yii, Code igniter, etc depending on your technology stack.
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
• Knowledge of object-oriented PHP programming.
• Understanding accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system
• Familiarity with the limitations of PHP as a platform and its workarounds.
• Creating database schemas that represent and support business processes.
• Familiarity with SQL/NoSQL databases and their declarative query languages.
• Proficient understanding of code versioning tools, up to date.
• Diploma, BCA, BE, B-Tech or equivalent.

Job Description:

• Programming and optimizing smart contracts

• Design, research and develop blockchain-based solutions

• Developing decentralized high-performance systems

• Building reliable and fast data storages

• Security audits of third-party and internal solutions

• Establishing policies and procedures that produce secure, high-quality software

• Write and review technical proposals

• Improve engineering standards, tooling, and processes

• Coding with concurrency, efficiency and scalability as primary motive

• Document systems, build runbooks, and automate those processes

• Being hands on by writing, testing, and deploying high-performance networking code

• Rigor on clean code, unit testing, code coverage and best practices

• Developing infrastructure software

Required qualifications:

4+ years experience in JAVA, 1+ year of experience in Blockchain, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack:

JAVA, git, linux, bash, ability to work with Docker.

Nice to have:

cryptography and system software development experience, understanding of design patterns, understanding of operating systems and networks, ability to design algorithms and mathematical models.

1. Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
2. Plan and test databases to ensure Tele Sales team has good database at all the times.
3. Setting and Meeting sales performance targets.
4. Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
5. Monitor and train the team.
6. Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.