Call Centre Manager

Roles and Responsibilities: ● Develop and execute innovative online and offline campaigns with a strong emphasis on Web3 strategies, including NFT promotions, blockchain-based gamification, digital marketing, brand partnerships, and on-ground activation to drive substantial traffic to digital channels. ● Identify, develop, and optimize growth channels specific to the Web3 ecosystem, aiming to maximize revenue growth through decentralized platforms and technologies. ● Analyze marketing data, user feedback, and blockchain analytics to shape future Web3-centric marketing strategies. ● Propose new Web3 initiatives to attract prospects and convert leads, leveraging smart contracts, DAOs, and tokenomics to engage with a tech-savvy audience. ● Provide insights and expertise to enhance the efficacy of marketing activities, focusing on content development, optimization, and advertising within the Web3 space. ● Plan and execute initiatives to reach the target audience through various channels, including traditional digital channels and emerging Web3 platforms. ● Work closely with other teams to share ideas, feedback, and present results, fostering an environment of innovation and cross-functional synergy in the realm of Web3. Key Requirements: ● You possess a degree in Marketing, Business Administration, or a related field, with a strong preference for candidates with additional certification or experience in blockchain and Web3 technologies. ● You have prior experience in a growth hacking role with a specific focus on Web3 projects or companies. ● Excellent analytical skills with the ability to leverage data, metrics, analytics, consumer behaviour trends, and blockchain analytics to generate creative and innovative ideas. ● A highly goal-oriented individual who is resilient in your pursuit of growth within the fast-evolving Web3 ecosystem. ● Open-minded, curious, and a strong problem solver with a passion for exploring new technologies and platforms in the Web3 space

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT./

  M.C.A

Qualifications & skills:

• C#.net, ASP.net MVC, Microsoft sql server, LINQ, Entity framework, .net Core.
• Repository / version management tools such as GIT, SVN, TFS.
• Diploma / bachelor degree / master degree in computer science or subjects related to computer software programming.
• Demonstrated knowledge of web technologies, such as HTML, CSS and JavaScript.
• Ability to work independently and multi-task effectively. Being a team player is more preferred.
• Ability to understand and work on requirements.
• Flexible in work and willing to accept a change in priorities as necessary.

Responsibilities & duties:

• Understanding requirements from the project manager or team leader and writing tasks associated.
• Develop and implement tasks while following project management guidelines to maintain coordination between teams.
• Test and maintain projects to ensure strong functionality and optimization along with performance.
• Clearly and regularly communicate with management and technically support colleague(s).
• Deliver projects / work on time to ensure we never fail our commitments.
• Recommend improvements to existing projects as necessary.
• Create requirement documents , write tasks and delivery manuals when needed or asked by your PM / TL.
• Help your co-workers if needed and support everyone in the company for their tasks.

• Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse.
• Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs.
• Assemble large, complex data sets from third-party vendors to meet business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elasticsearch, MongoDB, and AWS technology.
• Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems.

• 5+ years of experience in a Data Engineer role.
• Proficiency in Linux.
• Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena.
• Must have experience with Python/Scala.
• Must have experience with Big Data technologies like Apache Spark.
• Must have experience with Apache Airflow.
• Experience with data pipeline and ETL tools like AWS Glue.
• Experience working with AWS cloud services: EC2, S3, RDS, Redshift.

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

As a Power BI and QlikView Developer, we expect the candidate to be a key contributor in the implementation of data analytics dashboards – from data preparation to dashboard development, unit testing and deployment. The primary work focus for the candidate is as under: 

• Understanding the database design. 

• Develop efficient SQL queries from simple to complex and test the data output as a part of data preparation activity 

• Development & Unit Testing – Dashboards & Data Visualizations using Power BI 

• Troubleshooting/debugging and rectifying issues 

• Review, feedback and mentoring the team 

• Adherence of standards and best practices as defined by the company at the individual level and as a team 

QUALIFICATIONS AND EXPERIENCE 

• Degree in BE/ BTech with at least 3 to 5 years of overall experience 

• Experience in working on multiple databases like MS SQL (Mandatory), PostgreSQL, Mongo DB, MySQL (would be a plus) etc. and data analytics projects (a minimum of 2 to 3).  

• Experience working on SQL Server: Writing queries of 1 to 2 years is mandatory.  

• Expertise in Power BI and knowledge of QlikView (1-2 years). 

• Understanding other tools like Tableau, Domo etc. would be a great plus 

• Experience in working on different types of visualizations, in addition to the generic ones – Scatter plots, Heat Maps, Geo maps, Gantt, Bubbles, Tree Maps etc. 

• Experience working on Trends, forecasting etc. would be a plus 

• Experience in working with projects teams and ensuring the successful delivery of the solution

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview : 
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in React Js, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain web Applications written in ReactJs.
● Validating the functionality and security of the application.
● Manage individual priorities, deadlines, and deliverables.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.

Requrements:
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of HTML,CSS, JavaScript and ReactJs.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills

We are looking for a Developer / Sr. Developer – Flutter responsible for the development and maintenance of applications aimed at a vast number of diverse devices. The primary focus will be the development of web apps in addition to android and iOS mobile apps applications and their integration with back-end services.

We expect the Developer will have a broad experience at MESKYand will play a unique role in the organization.

He / She will be responsible for creating a hybrid application for both iOS and Android using the flutter development framework. This individual should have deep experience contributing to and managing full-scale production applications. The ideal candidate must display excellent written and oral skills with demonstrated interpersonal and organization abilities and must be able to work in a varied, fast-paced product development environment.

In addition, the ability to self-manage and work independently is a must as this role is a remote role.

Responsibilities and Duties:

1. Design and Build sophisticated and highly scalable apps using Flutter.

2. Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.

3. Translate and Build the designs and Wireframes into high-quality responsive UI code.

4. Explore feasible architectures for implementing new features.

5. Follow the best practices while developing the app and also keeping everything structured and well documented.

6. Manage the code and project on Git in order to keep in sync with other team members and managers.

7. Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.

8. Ensure security guidelines are always followed while developing the app.

9. Maintaining software through product lifecycle including design, development, verification, and bug fixes.

10. Perform time profiling and memory leaks assessment.


Requirements: Attributes, Experience:

2 to 4 Yrs experience.

•  Flutter: To build cross-platform mobile apps for Android, IOS, and Web. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
• Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions, and Analytics
• Adobe XD: Should know how to use Adobe XD to use the design file and use it to build the app.
• Git: To manage and collaborate in different projects with the rest of the team.
• Continuous integration, and experience in deploying apps to AWS, Azure, or any other cloud platforms

Required Skills:

• Expert in Python and Django framework
• Expert in developing backend applications with RESTful APIs Using Django Rest Framework
• Good understanding of front-end technologies, such as JavaScript, ReactJS , HTML5, and CSS3
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of GitHub
• Strong programming basics, with a clear understanding of Object-Oriented and Functional programming.
• Good communication skills and ability to work with global teams to define and deliver on projects.