Call Centre Manager

We’re building the future of AI-powered sales enablement.

PitchSense AI is a flagship product within our portfolio of AI-driven Sales and Marketing solutions.

We blend conversational intelligence, generative AI, and behavioural analytics to help people master persuasion through real-time AI simulations.

Why PitchSense AI

Working here means joining a small, fast-moving team that lives at the frontier of applied AI.

You’ll:

• Build in a high-pace, high-learning environment where ideas ship fast.
• Tinker with cutting-edge AI tools, agents, and large language models (LLMs) daily.
• Prototype novel ways to combine speech, emotion, and reasoning into human-like training experiences.
• Learn across multiple domains — engineering, design, analytics, and product.
• Work directly with the founding team on problems no one has solved before.

This is not routine work — it’s an opportunity to shape entirely new experiences in human-AI interaction while growing faster than you ever have before.

Stack: Next.js · TypeScript · NestJS · Prisma · PostgreSQL · AWS · OpenAI · AISDK · AI Agents · RAG · ElevenLabs

Culture: Ownership · Velocity · Craftsmanship

SDE III / Tech Lead

Location: Gurgaon

Experience: 5+ years | Type: Full-time | Reports to: CTO

Role Overview

Be a founding technical anchor, leading architecture and mentoring the core team as we scale PitchSense AI from MVP to enterprise platform.

Responsibilities

• Design high-performance systems for real-time AI simulations and analytics.
• Lead pods spanning frontend, backend, and DevOps.
• Own architecture, data flows, and AWS deployment strategy.
• Partner closely with product and design for cross-functional delivery.
• Mentor SDE I / II engineers and set engineering standards.

Requirements

• 5+ years experience (1+ in lead/architect capacity).
• Deep expertise in TypeScript/Node.js, React/Next.js, PostgreSQL/Prisma, AWS Cloud.
• Proven record in distributed, data-intensive system design.
• Strong system design and DevOps understanding.
• Excellent leadership and collaboration skills.

Bonus

• Experience with vector databases or LLM infrastructure.
• Prior B2B SaaS scaling experience.

Developer Tools & Workflow

Every engineer and designer at PitchSense AI uses modern, AI-augmented tools to move fast and ship better.

Tools

• Cursor IDE
• Claude Code
• AWS (Lambda, ECS, RDS, S3)
• AI-based Code Reviews
• MagicPath
• Figma AI

Workflow Highlights

• Continuous deployment via GitHub Actions / AWS Pipelines.
• PR preview environments for instant testing.
• AI-driven code review loops for rapid iteration.
• Cross-disciplinary culture - work across frontend, backend, DevOps, and design.

Culture & Perks

• Ownership from day one - every role is founding-level.
• 6-day work week, Monday to Saturday.
• High-performance, meritocratic culture - growth based on impact, not tenure.
• Cross-discipline learning - explore code, design, and infrastructure alike.
• MacBook for work and premium tooling.
• Annual offsite for alignment and collaboration.
• Competitive compensation and ESOPs for core hires.
• Direct mentorship from the CTO and founding team.
• Real impact - reshape how humans learn to sell, speak, and persuade through AI.

We are good with S4,ECC Payroll, migration from ECC to S4.

This is implementation role.

2 end to end life cycle of Payroll, have configuration exp, configuration exp, understand us Tax & worked on US payroll

Exp in Design & requirement gathering , even if its on-prem payroll, we are good with it

2 end to end implementation cycle,

We will providing them payroll requirements & they need to configure system unit test, & support activities. 

Key job responsibilities:

Responsible for successful end to end delivery and payroll configuration in large scale global projects. This role involves in-depth understanding of processes across various HCM modules and the ability to define various strategies and leading small teams. Practitioner must be able to analyze, map, and transform HR business processes; design target operating models , configure and unit-test SAP/SuccessFactors modules, focusing on US Payroll and integrations , develop and review functional specifications, configuration documentation, and test scenarios and ensure high client satisfaction through quality, communication, and timely delivery.

1)      4+ years of SAP US payroll experience.

2)      Experience of US Payroll and HR processes in a technical capacity – PA/OM, Payroll

3)      Should have worked on at least two implementation projects

4)      Should have experience of working in large/disparate teams

5)      Understand Business Processes

6)      Identify, document as-is processes and design & recommend to-be processes

7)      Map Business Processes to SAP/SuccessFactors

8)      Analyze & identify system limitations and requirement gaps

9)      Configure & unit test in relevant SAP/SuccessFactors modules

10)   Write/ review Functional Specification / Configuration Workbook documents

11)   Develop test scenarios, scripts, cases, data

12)   Lead and/or support cutover preparation, go-live activities and hypercare support

13)   Should have troubleshooting knowledge of payroll schema, PCR’s , Identify and fix errors

14)   Strong payroll skills with good understanding of benefits, time management & OM/PA

15)   Interfaces testing with mapping and validation

16)   Good knowledge on country specific tax forms and year end activities

17)   Understand Business Processes. Map Business Processes to SAP/SuccessFactors

18)   Identify, document as-is processes and design & recommend to-be processes

19)   Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams

20)   Play lead roles preferably on multiple projects. Understands project statuses, understands project lifecycle, manage mitigation of risks and issues, set up change control processes and escalation points

21)   Work closely with customer, technical and functional teams to deliver project scope on time, on budget and with high quality deliverables

22)   Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams

23)   Use prior experience to develop accurate work estimates, project budgets and timelines

24)   Ensure client satisfaction targets are achieved

25)   Be a key contributor in the team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully

26)   Exercise required controls and propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment

27)   Follow SLAs and projects/CRs plan effectively

28)   Drive Innovation/Process improvements

29)   Responsible for Statement of Work preparation, purchase orders, price quotes and other contractual materials as part of scheduling and deploying resources

30)   Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success

31)   Act as an SAP HR and SuccessFactors subject matter expert by providing best-practice guidance on HCM business processes

32)   Responsible for adhering to the current project management methodology while influencing best practices, process improvements, and procedures

33)   Mentor associates and foster a learning and growth environment

34)   Retrieving Data from Employee Central

35)   Update configuration workbooks when necessary.

36)   Configure & unit test in relevant SAP/SuccessFactors modules

37)   Write/ review Functional Specification / Configuration Workbook documents

38)   Develop test scenarios, scripts, cases, dat

39)   Participate in internal and client knowledge transfer sessions.

40)   Proactively review data and deliverables for issues and escalates as appropriate.

41)   Liaise with 3rd party vendors for product/integration issues.

42)   Good to have finance and 3rd party integration knowledge, integration to ADP

Experience:

·        Min 4 yrs in SAP HCM/Successfactors

·        Valid ECP certification is Optional

Key Skills:

·        Minimum 1-year experience with successful implementations of the SuccessFactors or HCM solutions

·        SAP HCM – US Payroll , CA and Global countries

• Minimum of 2 HCM payroll implementations.
• Excellent verbal and written communication skills

Qualification: Required B. Tech/B.E/MBA/MCA

About the Role 

We are looking for enthusiastic HR Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates who want to gain hands-on experience in Human Resources, recruitment, onboarding, and employee engagement. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation. 

Responsibilities 

• Assist in the end-to-end recruitment process (job postings, screening, scheduling interviews). 
• Support onboarding and offboarding activities. 
• Help maintain HR records, databases, and documentation. 
• Contribute to HR policies, compliance, and process improvement. 
• Assist in planning employee engagement initiatives. 
• Coordinate with teams to collect and organize feedback. 
• Prepare reports, presentations, and HR-related documents. 

Requirements 

• Interest in Human Resources, Business Administration, or related fields. 
• Strong communication and interpersonal skills. 
• Ability to maintain confidentiality and professionalism. 
• Good organizational and time management abilities. 
• Familiarity with MS Office/Google Workspace tools. 
• Ability to work independently in a remote environment. 

What You’ll Gain 

• Exposure to core HR functions including recruitment and employee management. 
• Hands-on experience with HR processes and documentation. 
• Mentorship from HR professionals. 
• Completion Certificate upon successful completion. 
• Letter of Recommendation based on performance. 

Internship Details 

• Duration: 3 months 
• Location: Remote (Work from Home) 
• Stipend: Unpaid 
• Perks: Completion Certificate + Letter of Recommendation 

Strong Ad Operations Profiles

Mandatory (Experience 1) – 1+ years of hands-on experience in Digital Ad Operations or Programmatic Advertising.

Mandatory (Experience 2) – Practical exposure to DSPs and DV360 for campaign setup, execution, optimization, and reporting.

Mandatory (Experience 3) – Strong understanding of LinkedIn, Meta, and Facebook Ads platforms; ability to coordinate campaign execution per media team plan.

Mandatory (Experience 4) – Proficiency in DoubleClick Campaign Manager (DCM) or similar 3rd-party ad servers for trafficking and tag management.

Mandatory (Experience 5) – Ability to perform QA testing of creative assets, troubleshoot delivery issues, and ensure tracking accuracy.

Mandatory (Experience 6) – Skilled in Excel-based reporting, reconciliation, and campaign data analysis.

Mandatory (Company) – Must have worked in a digital media agency or AdTech environment executing live campaigns.

MS D365 Solution Architect  

Must have at least one Microsoft certification relating to D365

Minimum 3-5 Years’ experience

Job Description 

As a Part of a Collaborative and Entrepreneurial Team, You Will: 

 Act as the primary Dynamics and power platform Subject Matter Expert on client

engagements 

 Interact with clients to understand business requirements.

 Demonstrate MSCRM solution capabilities to the client.

 Conduct business process analysis and create Fit/Gap report.

 Create Solution design to address client business, interface, and performance

requirements.

 Advise on complex MS Dynamics CRM business cases and propose comprehensive

solutions based on MS CRM, 3rd parties and customizations.

 Create functional requirement and functional design for customizations.

 Create estimates for implementation tasks.

 Learn our client's business, their organization, systems, challenges, and goals. 

 Craft the technical vision by mapping requirements to technical capabilities. 

 Build prototypes and proofs of concept (POC) to validate technical and

solution decisions. 

 Lead client facing and internal training (technology training and/or application specific

training) 

 Contribute to continuously improving IP and demoware through creating reusable

templates, sharing of knowledge, and building reusable demos. 

 Be an innovator who can create new solutions using out-of-the-box thinking. 

 Assist sales and presales teams to prepare proposals, participate on client presentations

and support business development and the sale of professional services when

necessary.

 Estimate and design staffing for proposed solutions. 

Your Technical & Non-Technical Experience Includes: 

 3-5 years overall MS Dynamics 365 experience

 Experience as an MS Dynamics CRM solution architect in a client-facing role for MS

Dynamics top tier or similar consulting organization is highly desirable.

 Hands-on experience in designing, configuring, or administering MS Dynamics CRM

required.

 Proven experience and knowledge on power automate.

 Proven experience on customising and configuring Microsoft Dynamics 365 CRM

 Proven experience on implementing C# plugins and java scripts.

 Proven experience on creating Microsoft flows.

 Hands on experience in using XRM toolbox.

 Proven experience in integrating websites or any landing pages to dynamics 365

 Expert level – D365 Field Service and sales strongly desired 

 Knowledge of Remote Assist/Guides or other similar Mixed Reality applications

is beneficial. 

 Understanding of IoT/Connected Field Service 

 Experience of implementing integrated Dynamics 365 solutions 

o Document Core Pack

o Dynamics Portals

 Knowledge of how and when to use plugins, workflow, and JavaScript assemblies. 

 Modern Workplace (SharePoint / Teams) experience would be ideal. 

 Proven track record operating as a player– accountable for driving specific deals.

 Superior communication and personal leadership skills in a high growth environment 

Must haves:

1. He should have dynamics 365 certifications. Look for profiles who has as many certifications

as possible.

2. Knowledge on dynamics 365 sales, marketing, field service, portals.​

3. Knowledge on customisation and configuration of CRM​

4. Able to design, develop and deploy CRM solutions. ​

5. Knowledge on plugins. JavaScript development and CRM integrations

6. Knowledge on power platform and power automate.

7. Should give update on new releases pro-actively

8. Should have experience in facing the clients.

9. Create Solution design to address client business, interface, and performance requirements

Welcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.

What should you be like?

• You are someone who can take ownership of things and deliver the assigned feature on time.
• You are always finding out new ways to optimize your code.
• You cannot live without writing tests for your feature.
• You always look forward to learning new technologies. Someone who would love spending his weekend hacking and learning new things.
• You never give up when you don’t find answers on StackOverflow, but go deeper into the Rails source code to exactly understand how a feature is working. 
• You have a passion for travel and an interest in building systems that will help fellow travelers.

Requirements:

• Good CS fundamentals and problem-solving skills
• 4+ years of experience in building scalable and maintainable web apps including 
• 2+ years of experience in Ruby on Rails
• 2+ years of experience in React.js
• Profound knowledge of HTML/CSS/JS
• Proficient in Git
• Solid knowledge of databases such as PostgreSQL, MYSQL
• Experience in designing database schema with proper use of indexes, constraints, triggers, etc.
• Hands-on experience with in-memory databases like Redis, Memcache, etc.
• Well-versed in writing raw SQL queries (not via ActiveRecord :P)
• Have worked with background job processing systems such as Sidekiq, Delayed Jobs, etc
• Solid Foundation and Understanding of REST APIs and have built robust, scalable APIs
• Hands-on experience in writing automated tests using RSpec or any other framework.
• An ability to communicate and work in a team

Bonus if:

• You have ever built a Ruby Gem or a JS library
• You have hands-on experience in DevOps
• You have hands-on experience with ElasticSearch/Redis
• You have used GCP services earlier 

We are looking for passionate TIBCO BW developer, would like to;

●Play an important role in our agile software development team

●Use new technologies and solve thrilling development tasks

●Write clean and reusable code with page performance in mind

●Deliver rich, engaging and unmatched user experience

●Continuously update and expand the existing product

Skills & Requirements:

Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.

●BTech/MS in Computer Science or related fields or extensive software development experience

●Should have 2- 6 experience in Tibco Business Works

●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services

●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage

●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface

Essential Duties & Responsibilities

● Design, build and maintain efficient, reusable, and reliable Ruby code
● Contribute to building an agile environment
● Test your code
● Engaged in all aspects of product development and will be working closely with product management, operations, client-engineering and customer success teams
● Working with an exceptional team to help scale a fast-paced business.
● Ability to work independently on challenging compound problems as well as collaborating with other team members to solve major goals
● Present complex ideas and approaches in simple communicable terms across engineering and management levels
● Identify bottlenecks and bugs, and devise solutions to these problems


Required Qualifications 

● Ruby on Rails (6+ years)
● PostgreSQL or MySQL
● JavaScript and AngularJS (or other client-side frameworks like Ember, Backbone, etc)
● Test-driven development with RSpec, Capybara, Jasmine
● Git, Continuous Integration, AWS, etc
● Bonus points for SaaS experience