
Call Centre Manager
- Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
- Plan and test databases to ensure Tele Sales team has good database at all the times.
- Setting and Meeting sales performance targets.
- Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
- Monitor and train the team.
- Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.

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Job Description
- The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in the morning shift and general shift.
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Skills
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Candidate should be from Navi Mumbai only
About Zest Network LLP
At Zest Network LLP, we run a portfolio of content-based online businesses where we take serious efforts to educate and inform our readers on various subjects.
*About the job*
Requirements: We are looking for an individual (1+ years experience) who is familiar with current SEO techniques and tools and has excellent analytical skills. If you have worked on any affiliate website or SaaS firm and have a strong understanding of SEO (both on-page and off-page), we have the right role for you for the long term!
*Key Responsibilities*
1. On-site content optimization (best practice for E-E-A-T, internal linking, titles, content audit & updating old content, CRO, Content gap analysis, Making Topical Maps, why not ranking analysis? etc.)
2. Site maintenance (redirects, broken links, site cleanup, duplicate content, etc.)
3. Strategize, plan, and coordinate link-building activities: Create link building content ideas, angles, and pitches & pitch and conduct SaaS link-building outreach
4. Monitor Google algorithm changes & implement on-site and content changes to adapt to the changing landscape
5. Identify new SEO growth opportunities with technical audits, data/traffic analysis, and competitive research.
6. Digital PR research
We expect you to manage your time and responsibilities with minimal oversight. We aren't interested in babysitting you that’s why we need a proactive person. We're interested in fostering your success and the success of the team.
*Who can apply*
1. Candidates having experience working with SaaS firms will be given a preference
2. Aware of all the nuances of Technical and On-Page SEO techniques including data analysis using Google Analytics and Search console
3. Knowledge of using Google Analytics, Google Webmaster Tools, Ahrefs (or similar backlink tools), crawling tools (Screaming Frog, DeepCrawl), Google Search Console, keyword tools (Google, WordTracker, Keyword Discovery, Semrush, buzzsumo, Moz), etc.
4. Strong sense of ownership, the inclination for action, urgency, and drive
5. 1-2 years of SEO experience
6. Holistic SEO Knowledge (technical, on-page, content, link building, digital PR)
7. Candidates having experience working with SaaS firms will be given preference
• Tele calling
• Target and Achievement • Excel Pivot and Vlookup
• Top Branch visits • Good Communication • CTC Max - 3.5LPA
• Good communicaion + Excel language (Pivot Table, Vlookup)
• Calling customers and reminding them
• Handling stakeholder - Different customer / renewal executive - Followup calls cases for renewals
- Responsible for team management, monitoring, reporting and proper and timely project execution
- Will lead a team of developers who will be responsible for building the product
- Work with senior management to define software requirements and take the lead on technical projects
- Develop high-quality software that is aligned with customer needs and business goals
- To ensure that software deliverables comply with quality standards and are completed on time
- Ensure maintenance of the organization’s operating systems and other technical equipment in use
- Document and demonstrate solutions by following the documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Experience with building scalable REST API with NodeJS (low-latency, high-availability)
- Experience with securing REST API - JWT, AES, RSA
- Very strong understanding of JSON and ability to convert business objects to JSON
- Production deployment of NodeJS REST API on Nginx
- Experience with databases - MongoDB, Redis
- Extremely competent with Javascript - objects, control structures,event loops, callbacks
- Basic understanding of front-end technologies, such as HTML5, and CSS3 - Thorough understanding of User authentication and authorization
- Experience with Creating database schemas that represent and support business processes
- Proficient understanding of code versioning tools, such as Git, AWS Code Commit, Gitlab
- Strong experience require in C# coding & Concepts & Threads
- Strong Experience require in SqlServer & MySql & Sqllite
- Experience required in ASP.NET MVC & ASP.NET
- Expericend required in Restful services using WCF & WEB API
- Strong experience using Entity Framework (Edmx,code first)
. Experience require in ADO.NET
- Familiarity with the client side framework jQuery & Javacsript & Reactjs
. Familiarity with HTML & CSS
- Familiarity with Git Repositories
. Familiarity with Microsoft Azure
. Having knowledge in Xamarin.Forms will be added advantage
Guide sales teams on how to market digital products
Contributing to global marketing strategies for products
Assist in drafting marketing copy for websites and maintaining activity on these websites
Liaising with software developers to enable search engine optimization
Analyzing web traffic to company websites and providing monthly reports
Liaising with web and graphic designers to create visually effective software
Creating and maintaining social networking channels
Assist in drafting internet friendly write-ups for email marketing campaigns
Assist in Creating brochures and other printed materials to supplement online products
Communicating key information relating to digital products to non-digital marketing colleagues
Creating strategies to increase online traffic to the organization’s website
Tracking the conversions and improving the percentages and numbers
Taking care of everything from Wordpress, SEO, SEM to Social Media Marketing
Creating Social Media Marketing strategies to create a brand name in Social Media and raise awareness
Attending conferences, product launches and networking events
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Building a strong pipeline and ensuring accurate sales forecasting and account planning
- Interacting with quality/R&D department for new product development basis customer feedback and competitor product portfolio
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
We are looking for a designer with a strong sense of conceptual thinking and well acquainted with digital trends to translate our brand message into distinctive visuals and communicate with our consumers.
Responsibilities
- Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms
- Execute our visual strategy and calendar to be deployed across all digital channels
- Work with our copywriter to conceptualize compelling designs that increase the brand’s overall reach, engagement, and conversions to sales
- Work on design collaterals like social media creatives, videos, infographics, blog & web banners, emails, landing pages, etc
- Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone
- Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards
Qualifications
- 5 - 6 years of experience designing digital content and marketing collaterals, with a good portfolio of work
- Has a clean visual design sense with good conceptual, typography, grid, and illustration skills
- Animation and video editing skills will be an added advantage, but not mandatory
- Can work independently and in a team to manage multiple projects and aggressive deadlines
- Ability to work in a fast-paced environment with high volumes
- Exceptional attention-to-detail
- Must be proficient in Adobe Creative Suite
- Understand competitive and best-in-class design practices for digital content
We are looking for a software engineer who:
🙋 is curious and asks a lot of questions!
🤤 has good product taste.
⚡️ is passionate about writing clean code.
🕵 has strong problem solving skills.
🖥 can turn 1-pager specs into detailed features.
❣️ loves / appreciates automated testing!
😇 is humble, kind and has a good taste of sarcasm.
💻 has hands-on experience with JavaScript.
☀️ Non-mandatory, but nice to have:
👶🏻 worked in an early-stage startup.
🤟🏻 built and led a small engineering team.
✨ 2+years of experience.
💻 open source enthusiast.
🦄 You are passionate about teaching, learning and creator economy.
🤔 What's the interview process like?
We try to close the interview process within 3 days.
Take us through what excites you the most about this role/challenge.
A flexible project round.
Discussion with founders.
Mystifly is currently seeking Product Manager responsible for driving the business into the future by setting the long-term vision and strategy for our product lines. Your primary responsibilities will be identifying potential features and products by conducting market research and generating product requirement specifications.
You will also work closely with the teams of engineers to build our products. We are looking for an extremely entrepreneurial Product Manager to innovate and execute the product initiatives across the company.
Responsibilities :
- Understand the marketplace and customer needs to set the long-term vision and strategy for our product lines.
- Market and lead competitive research and communicate actionable insights to decide on the overall goals of the releases.
- Identify, prioritize and execute on high-impact opportunities to light-up product features.
- Establish and manage the product release and overall release schedule timelines.
- Analyse metrics that inform the success of products and validate key findings with the data.
- Track progress and measure impact to drive successful business outcomes.
- Coordinate, collaborate and communicate clearly with teams within the company to enable proper solutions for customer requirements.
Requirements :
- 3-8 years of demonstrated success and subject matter expertise in Product Management, preferably from B2B Product experience, Airline distribution or payments & fin tech.
- Bachelor's Degree in Engineering and/or MBA from Tier I Institutes.
- Exceptional communication and interpersonal skills.
- Ability to operate in a fast-paced and dynamic environment.
- Sound business judgement; strategic and data analytical capabilities.










