About the profile:
Marut Air Systems Pvt. Ltd. is India's foremost manufacturer of industrial ventilation products. With a flawless track record of achieving a 100% sales conversion ratio, we are recognized for our unrivalled expertise in resolving industrial ventilation challenges. Our highly engineered, cost- effective, and environmentally friendly products have set industry standards and are trusted by leading brands across the nation.
Roles and Responsibilities:
• Convert leads into deals.
• Develop and maintain strong relationships with existing and potential clients
• Conduct technical presentations and product demonstrations to prospective clients.
• Provide technical expertise and guidance to clients regarding our ventilation products.
• Prepare and deliver proposals and quotations to customers, ensuring accuracy and timely response.
• Negotiate contracts and pricing terms with clients to maximize the company's profitability.
• Stay up-to-date with industry trends and developments to identify new business opportunities.
• Maintain strong relationships with existing clients, ensuring their needs are met and expectations exceeded.
• Frequent customer visits required.
Benefits:
• Self-development.
• Exceptional growth in the Ventilation industry.
• Opportunity to meet big industrialists.
• Very comfortable work environment.
• Public relations.
• 100% sales conversion organization.
• Strong work ethics, our employees are our first priority than our customers.
Skills required:
• Groomed and Confident Personality
• Must have excellent verbal and written communication skills
• Email Communication Skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Marut Air Systems
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- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
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- Communicates with organizational leadership on issues, statuses, and performance against KPIs
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KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score
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