Customer Service Support

Job Overview

Job Title: Assistant Manager Finance (Accounting, Compliance & Reporting)

Are you an experienced finance professional who thrives in leadership roles, excels at establishing efficient systems, and is passionate about driving financial success? Join our team to lead accounting, compliance, and financial reporting in a dynamic, service-oriented organization.

Location: Ahmedabad (Hybrid)

Experience: 5 to 8 years in service sector finance

Qualifications

Required Qualifications

• Bachelor's degree in Commerce, Accounting, Finance, or equivalent.
• 5 to 8 years of relevant experience in finance within the service sector, including hands-on accounting and reporting.
• Strong understanding of Ind AS and practical knowledge of Indian taxation (GST, TDS) and statutory compliance.
• Proven experience in financial reporting, audit coordination, and month-end/quarter-end closing processes.
• Proficiency in Excel and experience using accounting software or ERPs for day-to-day accounting operations.
• Demonstrated leadership, communication, and cross-functional collaboration skills.

Preferred Qualifications

• CA Inter or part-qualified CA, or MBA in Finance.
• Experience with Tally, Zoho Books, or cloud-based ERP/accounting platforms.
• Prior experience driving budgeting, forecasting, cash flow management, and variance analysis.
• Experience implementing process improvements, controls, and automation initiatives.

Key Responsibilities

• Prepare and present financial reports including P&L, Balance Sheet, and Cash Flow on a monthly, quarterly, and annual basis.
• Ensure full compliance with statutory obligations such as GST, TDS, PF, PT, and Income Tax.
• Oversee day-to-day accounting operations such as billing, collections, payroll, vendor payments, and reconciliations.
• Monitor revenue recognition, advances, and deferred revenue effectively.
• Drive key financial processes including budgeting, forecasting, cash flow management, and variance analysis.
• Manage internal and statutory audits from preparation through implementation of recommendations.
• Develop pricing models and perform cost and margin analysis.
• Lead and mentor the finance team while integrating tools like Tally or Zoho for automation and efficiency.
• Promote ongoing development of processes, controls, and reporting frameworks.

Required Expertise

• Proficiency in Ind AS and familiarity with Indian taxation mechanisms (GST, TDS) and compliance requirements.
• Proven track record in statutory compliance, audit management, and financial reporting.
• Practical experience with Excel, Tally, and cloud-based accounting platforms such as Zoho Books or ERP systems.
• Strong leadership, communication, and coordination skills to work effectively with cross-functional teams.

Rewards & Opportunities

• Take on a leadership role with direct impact on the organization's financial strategy.
• Collaborate with senior leadership, operations, and business development teams for cross-functional growth.
• Engage in initiatives that enhance systems, manage audits, and foster organizational development.
• Work in a challenging yet rewarding environment that values innovation and integrity.

Job Description

We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.

Eligibility Criteria

• Minimum 6 months of experience in Voice Process (Customer Support Associate).
• Excellent verbal communication skills in English.
• Undergraduates and Graduates both are eligible to apply.

Job Details

• Salary: ₹29,000 CTC
• Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
• Interview Rounds: HR Round → Operations Round → Client Round
• Versant Requirement: C1 US Voice Versant

Additional Benefits

• Cab facility: Available for female employees during odd hours.
• Cab allowance: ₹180 per day for male employees.

Key Responsibilities:

• Develop and maintain both front-end and back-end components of web applications.
• Collaborate with product managers, designers, and other developers to build user-friendly features.
• Write clean, maintainable, and efficient code that adheres to coding standards and best practices.
• Build reusable code and libraries for future use.
• Optimize applications for maximum speed and scalability.
• Implement responsive design to ensure consistent user experience across all devices.
• Work with databases (SQL/NoSQL) and integrate with third-party services and APIs.
• Troubleshoot, debug, and optimize application performance.
• Participate in code reviews, ensuring code quality and consistency across the team.
• Stay updated on the latest industry trends and best practices in full-stack development.
• Contribute to an agile development process, attending sprints, standups, and retrospectives.

Required Skills and Qualifications:

• Proven experience as a Full Stack Developer or similar role.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks (React.js, Next.js, Angular, or Vue.js).
• Strong experience in back-end technologies such as Node.js, Python, Ruby, Java, or PHP.
• Familiarity with database technologies (e.g., MySQL, PostgreSQL, MongoDB).
• Experience with version control systems, particularly Git.
• Knowledge of RESTful API design and integration.
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud is a plus.
• Experience in microservices based architecture is a plus.
• Strong problem-solving skills and attention to detail.
• Ability to work independently as well as part of a team.
• Excellent communication skills, both verbal and written.

We are looking networking professionals with the following skill set,

Experience :6+ years of experience in the networking domain

Key skills:

• Must have 6+ years of experience in C/C++ programming language.
• Knowledge of Go programming language and Python programming language is a big plus.
• Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
• Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
• Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
• Experience with eBPF is a plus.
• Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with server less technologies such as AWS Lambda.
• Exposure to machine learning technologies and distributed systems is a plus

Business Development/Merchant Acquisition Job Description

Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.

Job Description

• Responsible for the overall merchant onboarding operational performance
• Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
• Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
• Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
• Assist sellers through the onboarding process
• Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
• Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
• Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
• Ownership of Day-to-day operations to ensure all deliverables are met
• Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
• Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
• Ability to understand data trends and make inferences and recommend actions for improvement

To be successful, you must be able to:

- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.

- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.

- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.

- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.

-Influence Sellers by acting as an expert of Carorbis tools and services.

-Use these metrics to guide your work and uncover hidden areas of opportunity.

-Meet or exceed quarterly Seller launches.

-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.

Desired skills and experience:

• At least a Bachelor’s degree from a reputable institution
• At least 1 to 3 years of sales/business development/leads generation experience
• Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
• Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
• Self-driven, proactive, with high levels of urgency and ownership
• Data-savvy; able to present & explain insights to stakeholders
• Strong problem solving, presentation & communication skills
• Strong number orientation
• Resourceful, adaptable, and teachable
• Driven, resourceful and independent
• Experience in acquiring merchants is an advantage

Basic Qualifications and Skills Required

• An understanding of and passion for e-commerce
• Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Ability to work in teams and ultimately focus on delivering results with high standards

About Carorbis

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least

understood and least transparent industries. Our goal is to simplify buying auto parts for

everyone through our business, education, and community. We are obsessively passionate about it.

If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.

We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.

*Must have experience in actionscript 3 for atleast 1 or 3 years

* Should possess good knowledge in OOPS concepts.

* Experience in starling framework is a plus and will be given priority.

* Basic knowledge of HTML , Javascript will be a added advantage.

* Able to handle projects induvidually and also as a team.

* Should have worked in real time projects.

* Should involve in team building activities.

Technical Roles and Responsibilities

-  Demonstrate a systematic and disciplined architecture, system design and programming approach following a standard software development lifecycle

-  Meticulous attention to detail and strong focus on clear and practical documentation

-  Work closely with senior management, Development Manager, Project Manager, and a team of developers.

- Design, Code, Unit Test and support Software components

-  Deliver quality software in a time following standard software development processes

-  Analyze problems raised in software development or production environments and provide timely solutions

-  Develop, prepare and maintain system documentation, including program descriptions, operational procedures etc.

-  Act as the second line of support during production problems.

Mandatory Skills:

Software Engineering

u  Strong experience in agile methodologies and test driven development.

u  Experience in software development using open source technologies.

u  Experience in automated software testing.

u  Knowledge in domain-driven design, design patterns and enterprise integration patterns.

u  Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline.

Software Development

u  Must be able to code in Java (SpingBoot and Spring Cloud Services).

u  Experience in some of the technologies below:

o PaaS: Pivotal Cloud Foundy/Openshift/ AWS/ Azure/ Docker/ Kubernetes

o Data: MySQL/ Postgres/ Oracle/ MongoDB/ Elasticsearch

o Cache: Redis/ Memcached

o UI: HTML5,Bootstrap, CSS, Angular 4/ ReactJS/RxJS

 - Strong knowledge in CI/CD toolset such as Ansible, Artifactory, Jenkins, BitBucket, SonarQube, Fortify,  Flyway, Jira and Confluence.

-  Strong knowledge in automated testing toolset such as jUnit, Mockito, cucumber, Selenium etc.

-  Strong knowledge in scripting languages such as Groovy and Linux shell.

• Experience in PHP & MySQLi, various open source frameworks,
• Strong knowledge in JavaScript, XHTML, CSS, AJAX, SQL,
• Strong Knowledge in Frameworks like Laravel
• Strong skills of APIs Creation & integration
• Knowledge of Cloud Servers like AWS, Digital ocean
• Know how to Secure the PHP Scripts from attacks or injections,