Customer Service Support

We have an opportunity in our Transformers division for Sales & Marketing role of Power Transformers division, detailed JD attached for your ready reference.

Our Product Range –

• Power Transformers up to 200 MVA and 400 kV

• Generator Transformers

• Unit Auxiliary Transformers

• Special Application Transformers

Qualification: Electrical Degree/ Diploma

Nature of Experience:

·        Front line experience in Sales & Marketing, preferably tendering oriented business

·        Preferable exposure in Power Transformers sales or similar Equipments

·        Exposure to EB’s, Utilities, Electrical & Project Consultants, EPC contractors/ Project Houses & Industrial customers

·        Technical orientation for selling capital goods products

·        Field experience & ability to travel extensively

Responsibilities:

·        Achieve sales targets as targeted plan

·        Achieve collection targets as per plan

·        Attend cold calls, generate leads as per sales plan and achieve and develop business opportunities from multiple channels

·        Build and maintain relationships with large customers in the region to facilitate deep understanding of their needs and direct swift resolution of any customer queries

·        Participate in negotiations with potential customers in terms of product specifications, payment terms and timelines

·        Ensure specifications of the customer are documented in the relevant formats and forwarded to the concerned department

·        Liaise with the Project Management Cell to ensure execution of orders in line with predefined timelines and criteria

·        Liaise with the customer on a regular basis and ensure changes in order specifications are communicated to the concerned department

·        All customer interaction activities to be properly logged and updated in appropriate systems

·        Provide timely response to the customer on any queries/issues raised by the client during finalization /execution/ post execution sales

·        Keep abreast with regional developments and provide data to the marketing team on potential opportunities for expansion / diversification into new markets / geographies

·        Provide inputs on market trends, competitor activities, customer feedback on products / services.

·        Distribute informative product catalogues to key decision makers in targeted companies

·        Conduct sales presentations to key decision makers in the SEBs and Industrial Groups for greater awareness of the productions and solutions being offered

·        Undertake pre-qualification work for the company products and services with all high volume customers and ensure successful completion

·        Support the Planning and Execution Department for the timely dispatch of the finished goods as per contractual terms and conditions

·        Ensure timely collections from customers by as per established controls and through regular follow ups with the customer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and Corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Project Manager

Experience Level: 2+ years

Location: Bangalore, Onsite

Job Overview:

Will Handle projects where multiple departments are involved in Brand Delivery. Big Projects where heavy execution is involved.

Roles & Responsibilities:

● Coordinate with the client and the development team making sure the smooth flow of ( WordPress, MEAN / MERNSTACK) projects.

● Being the One Point POC for clients & handling their issues.

● Delegating the projects to the Team.

● Should have exposure to handling Website clients.

● Following up and making sure projects run smoothly in the given timeline.

● We are looking for someone who has handled projects from scratch.

● Handled a team of about 15 developers.

● Should have experience of client interaction on a daily basis.

● Set project milestones and monitor progress to ensure timely delivery.

● Handle and resolve technical queries from clients regarding project aspects.

● Ensure client satisfaction through effective resolution of issues and proactive communication.

● Cater predominantly to the domestic market, understanding specific needs and

requirements.

● Document the scope of work clearly and comprehensively to guide the development process.

● Ensure all documentation is up-to-date and accessible to relevant stakeholders.

Stalk us at www.moshimoshi.in

Baithey Baithey Kya Karey karna hain kuch kaam. Shuru Karo Project Management leke Moshi Moshi ka naam.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role - Operations Intern

Experience Level - 0 – 1 year

Location - Bangalore

Type - Internship (Full-time, In-office)

Job Summary:

We are looking for an energetic and proactive Operations Intern to join our team. This role is ideal for someone who is organized, detail-oriented, and eager to learn the ins and outs of business operations within a fast-paced communication company. You will work directly

under the guidance of the team and collaborate across departments to keep things running smoothly.

Key Responsibilities –

1. Minutes of Meeting (MoM): Accurately document minutes during key meetings, ensure timely circulation, and track action points.

2. Follow-ups: Manage follow-ups with stakeholders across departments to ensure timely closure of tasks and deliverables.

3. Communication: Act as a bridge between teams, ensuring clear and consistent communication across departments.

4. Day-to-Day Operations: Support daily operational tasks such as tracking project timelines, updating reports, managing documentation, and internal process coordination along with the team.

5. Assisting The Team: Provide administrative and execution support to the team in task management, planning, and process improvement initiatives.

6. Cross-functional Coordination: Work closely with design, marketing, accounts, and HR teams to support internal workflows.

7. Task Tracking: Help maintain and update internal dashboards, trackers, and productivity sheets.

Skills & Requirements –

● Strong verbal and written communication skills

● Proficiency in MS Office / Google Workspace tools (Docs, Sheets, Slides)

● Good organizational and multitasking abilities

● Analytical mindset with attention to detail

● Ability to take ownership of tasks and work independently

● Eagerness to learn and grow within a creative and dynamic environment

If you're someone who thrives in an organized chaos, loves ticking off checklists, and can keep teams on track — this internship is your stage! Let’s talk and get you started on a journey with us.

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

What kind of work will you get?

We are looking for a java developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in java with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in java

Strong understanding of async and sync modes in java

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

If you like our project, please star us on https://github.com/supertokens/supertokens-core">Github

Note: Compensation is as per the applicant's geography

Recruitment Process

Initial Filtering

Apply

Technical Interview (1/2) - 1.5 hours

Discussion on your past work, this will involve sharing your work (code and output) via screen share

Architecture discussion and general programming related live code problems.

You will be allowed to use Google throughout the interview and you will be required to have screen share on.

This call will be with the CTO

Technical Interview (2/2) - 1.5 hour

This will involve a discussion to assess the breadth and depth of your technical knowledge and general questions on various technical topics.

You will not be asked to write any code

This call will be with the CTO

Chat with the Co-Founder - 1 hour

This call will involve a general discussion to assess culture fit

Required: Car Sales executive At Ahmedabad, Rajkot, Surat, Navsari

About the Company- automotive industry ( Car Dealership )

Experience of at least 1 TO 2 years as a Car Sales Executive

(Preferably from - a ( automotive industry)

Location - Ahmedabad, Rajkot, Surat, Navsari

Job Description:

Position Overview:

We are seeking a dynamic and customer-focused Car Sales Executive to join our thriving car dealership showroom. The ideal candidate will be responsible for assisting customers in finding the perfect vehicle to meet their needs, providing exceptional customer service, and contributing to the overall success of our sales team.

Key Responsibilities:

• Customer Interaction: Engage with customers in a courteous and professional manner, actively listening to their needs and preferences. Provide detailed information about available car models, features, and pricing.

• Sales Process: Guide customers through the entire sales process, from initial contact to the final sale. Present and demonstrate vehicles, provide test drives, and explain financing and leasing options.

• Product Knowledge: Maintain a thorough knowledge of the car dealership's inventory, including specifications, features, and pricing, to assist customers effectively.

• Customer Service: Ensure a high level of customer satisfaction by addressing customer inquiries, resolving any concerns, and maintaining a positive and helpful attitude at all times.

• Sales Targets: Achieve and exceed monthly sales targets and quotas set by the dealership management.

• Documentation: Complete all necessary paperwork accurately and efficiently, including sales contracts, financing applications, and vehicle registration.

• Follow-up: Maintain ongoing communication with potential and existing customers to nurture leads, answer questions, and facilitate follow-up visits.

• Market Trends: Stay informed about industry trends, new car models, and competitor offerings to provide customers with up-to-date information.

Qualifications:

• 1-3 years of experience in car sales or a related field.

• Strong interpersonal and communication skills.

• Ability to build rapport with customers and provide exceptional customer service.

• Knowledge of automotive features, specifications, and financing options.

• Proven track record of meeting and exceeding sales targets.

• Professional appearance and demeanor.

• Valid driver's license.

Benefits:

• Competitive base salary and commission structure.

• Health, dental, and retirement benefits.

• Training and development opportunities.

• Employee discounts on vehicles and services.

• Friendly and supportive work environment.