Cutshort logo
Cortex Consulting (P) Ltd logo
Customer Service Support
Customer Service Support
Cortex Consulting (P) Ltd's logo

Customer Service Support

Priyankha Vijayakumar's profile picture
Posted by Priyankha Vijayakumar
5 - 7 yrs
₹3L - ₹12L / yr
Remote only
Skills
Mobile applications
Healthcare
Hubspot

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Cortex Consulting (P) Ltd

Founded :
2005
Type :
Services
Size :
20-100
Stage :
Raised funding
About
Cortex is a Global Workforce Solution Company that Focuses on Delivering Comprehensive And Tailor-Made Solutions for Offshoring, Outsourcing & Consulting Needs.
Read more
Company social profiles
bloglinkedin

Similar jobs

Cargill Business Services
Vimarshi Jain
Posted by Vimarshi Jain
Bengaluru (Bangalore)
4 - 11 yrs
Best in industry
skill iconAmazon Web Services (AWS)

Job Title: Data Engineer

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.

Job Purpose and Impact

As a Data Engineer at Cargill you work across the full stack to design, develop and operate high performance and data centric solutions using our comprehensive and modern data capabilities and platforms. You will play a critical role in enabling analytical insights and process efficiencies for Cargill’s diverse and complex business environments. You will work in a small team that shares your passion for building innovative, resilient, and high-quality solutions while sharing, learning and growing together.

Key Accountabilities

Collaborate with business stakeholders, product owners and across your team on product or solution designs.

· Develop robust, scalable and sustainable data products or solutions utilizing cloud-based technologies.

· Provide moderately complex technical support through all phases of product or solution life cycle.

· Perform data analysis, handle data modeling, and configure and develop data pipelines to move and optimize data assets.

· Build moderately complex prototypes to test new concepts and provide ideas on reusable frameworks, components and data products or solutions and help promote adoption of new technologies.

· Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

· Other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

· Bachelor’s degree in a related field or equivalent experience

· Minimum of two years of related work experience

· Other minimum qualifications may apply

PREFERRED QUALIFCATIONS

· Experience developing modern data architectures, including data warehouses, data lakes, data meshes, hubs and associated capabilities including ingestion, governance, modeling, observability and more.

· Experience with data collection and ingestion capabilities, including AWS Glue, Kafka Connect and others.

· Experience with data storage and management of large, heterogenous datasets, including formats, structures, and cataloging with such tools as Iceberg, Parquet, Avro, ORC, S3, HFDS, HIVE, Kudu or others.

· Experience with transformation and modeling tools, including SQL based transformation frameworks, orchestration and quality frameworks including dbt, Apache Nifi, Talend, AWS Glue, Airflow, Dagster, Great Expectations, Oozie and others

· Experience working in Big Data environments including tools such as Hadoop and Spark

· Experience working in Cloud Platforms including AWS, GCP or Azure

· Experience of streaming and stream integration or middleware platforms, tools, and architectures such as Kafka, Flink, JMS, or Kinesis.

· Strong programming knowledge of SQL, Python, R, Java, Scala or equivalent

· Proficiency in engineering tooling including docker, git, and container orchestration services

· Strong experience of working in devops models with demonstratable understanding of associated best practices for code management, continuous integration, and deployment strategies.

· Experience and knowledge of data governance considerations including quality, privacy, security associated implications for data product development and consumption.

Equal Opportunity Employer, including Disability/Vet.

 

Read more
we are creating the infrastructure for Crypto
we are creating the infrastructure for Crypto
Agency job
via wrackle by Naveen Taalanki
Bengaluru (Bangalore)
5 - 12 yrs
₹30L - ₹60L / yr
Product Strategy
Product Management
Product Manager
Go-to-market strategy
Product Lifecycle Management (PLM)
+3 more

💥 What will you do?

As a Lead Product Designer, you will

  • Own the Core  Product, its performance, and shape the direction it needs to evolve in. We are at a stage where we are snowballing across geographies, and a large part of your role would be envisioning and executing the correct product strategy for localized expansion.

  • Act as a leader and coach within the Product Design team, collaborating with and mentoring junior designers, hiring new folks, and at the end of it all, craft a culture that you and we can be collectively proud of. 

  • Drive cross-functional alignment and use storytelling backed by factual data to build conviction within the team and the organization about the problems we should be solving. 

  • Partner closely with cross-functional (product, engineering, and go-to-market) teams to regularly ship experiences that drive our North Star Metrics and solve user pain points.

  • Analyze incoming user feedback and make sense of the information to ideate upon possible product and revenue opportunities and contribute towards the product roadmap. 

  • Run parallel tracks with the help of junior team members. We follow a breadth-first and depth later approach which almost always keeps us on our feet. 

  • Be responsible for seamless execution including last-mile delivery and post-release analysis to decipher the impact of the efforts. 

  • Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows.

  • Own and manage the design system and provide direction to evolve it as and when necessary to keep up with best practices and design trends

  • Sketch and prototype ideas to quickly assess the viability and design the workflows and fine-grained details of interactions. We build in close collaboration with customers and boast of a super-engaged user council. So, you will have access to our entire user base to seek any validation all the time.


    🙋 What makes you a great addition to the team? 

    We have a meritocratic culture, so not meeting any of these pointers below does not affect your candidacy in any negative way. However, in general, it helps to have

    • You use data and research to inform your design decisions and are able to assess the impact of your team’s designs with quantitative and qualitative data.

    • You have Some experience with fast-paced enterprise designs and have led designers to positive outcomes in the past. 

    • You enjoy working on forward-looking projects. Given the early days of the industry, you will get ample opportunities to lead on projects without many solutions to benchmark against.  

    • You have experience partnering with product managers to envision long-term product vision, strategy, and roadmap.  

    • You understand the importance of concrete business metrics product-driven acquisition, customer engagement and retention, onboarding-driven activation, and naturally think along these lines. 

    • You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to design.

    • You have an eye for pixel perfection and micro-interactions, and you enjoy coaching folks to achieve outcomes through nudges. 

    • Exposure to Crypto and Blockchain is excellent, but we believe that the domain knowledge can be gathered pretty quickly if you have a learner’s mentality. We boast of a thorough onboarding process that will ensure that you seamlessly transition into the blockchain space irrespective of where you are today. 

Read more
Mspire Ventures Pvt Ltd
Ravi Limbachiya
Posted by Ravi Limbachiya
Ahmedabad
1 - 3 yrs
₹2L - ₹3L / yr
Adobe Photoshop

Job Summary:


Responsibilities:

o Strong knowledge of photo editing software tools.

o Creativity and artistic mind-set.

o A firm grasp of market trends and consumer preferences.

o Advise best practices and optimizations throughout design projects.

o Translating research into feasible ideas and designs that will satisfy consumers.

o Conducting research on current trends in photography styles, techniques, and technologies in order to keep abreast of industry trends.

o Leadership and motivational skills.

o Organization and time management abilities.

o Ensure projects are completed in a timely manner with a quality product.

o Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company.


Qualifications:


o A degree in graphic design, industrial design, or interior design, or equivalent experience.

o 1 to 2 years of experience in graphic design.

o Proficient in using Adobe Photoshop

o Experience as a graphic designer or in related field.

o A strong eye for visual composition.

o Effective time management skills and the ability to meet deadlines.

Read more
Coredge
at Coredge
3 recruiters
Sajal Saxena
Posted by Sajal Saxena
Remote only
3 - 6 yrs
₹8L - ₹20L / yr
OpenStack
ceph
skill iconDocker
skill iconKubernetes
DevOps
+3 more
You need to drive automation for implementing scalable and robust applications. You would indulge your dedication and passion to build server-side optimization ensuring low-latency and high-end performance for the cloud deployed within datacentre. You should have sound knowledge of Open stack and Kubernetes domain.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Cloud Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these  opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and

the test results.


What you will do

  • End to End Complete RHOSP Deployment (Under and Overcloud) considered as a NFVi Deployment
  • Installing Red Hat’s OpenStack technology using the OSP-director
  • Deploying a Red Hat OpenStack Platform based on Red Hat's reference architecture
  • Deploying managed hosts with required OpenStack parameters
  • Deploying Three (3) Node Highly available (HA) Controller Hosts using Pacemaker and HAP Roxy
  • Deploying all the supplied compute hosts that will be hosting multiple VNFs (SRIOV & DPDK)
  • Implementing CEPH
  • Integrate Software-defined storage (CEPH) with RHOSP, Red Hat OpenStack Platform Operation Tools as

           per Industry standard & best practices

  • Detailed Network configuration and implementation using Neutron networking - (VXLAN) network type

           and Modular Layer 2 (ML2) Open Switch plugin

  • Integrating Monitoring Solution with RHOSP
  • Design and deployment of common Alarm and Performance Management solution
  • Red Hat OpenStack management & monitoring
  • VM Alarm and Performance management
  • Cloud Management Platform will be configured for day-to-day operational tools to measure uponCPU/Mem/Network utilization etc. from VM level
  • Baseline Security Standard) & VA (Vulnerability Assessment) for RHOSP.


Additional Advantage:

  • Deep understanding of technology and passionate about what you do.
  • Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
  • Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
  • Strong commitment to get the most performance out of a system being worked on.
  • Prior development of a large software project using service-oriented architecture operating with real time constraints. 


What's In It for You

  • You will get a chance to work on cloud-native and hyper-scale products
  • You will be working with industry leaders in cloud.
  • You can expect a steep learning curve.
  • You will get the experience of solving real time problems, eventually you become a problem solver.


Benefits & Perks

  • Competitive Salary
  • Health Insurance
  • Open Learning - 100% Reimbursement for online technical courses.
  • Fast Growth - opportunities to grow quickly and surely
  • Creative Freedom + Flat hierarchy
  • Sponsorship to all those employees who represent company in events and meet ups.
  • Flexible working hours
  • 5 days week
  • Hybrid Working model (Office and WFH)


Our Hiring Process

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

  • Initial Resume screening call with our Recruiting team
  • Next, candidates will be invited to solve coding exercises.
  • Next, candidates will be invited for first technical interview
  • Next, candidates will be invited for final technical interview
  • Finally, candidates will be invited for Culture Plus interview with HR
  • Candidates may be asked to interview with the Leadership team
  • Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.


So, if you are looking at an opportunity to really make a difference- make it with us…


Coredge.io
provides equal employment opportunities to all employees and applicants for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability

status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other

characteristic protected by applicable central, state or local laws.

Read more
ITecSys Technologies Pvt Ltd
Jagadish Prabhakar
Posted by Jagadish Prabhakar
Mumbai
3 - 5 yrs
₹8L - ₹12L / yr
Network Security
Cyber Security
Data center administration
Computer Networking
Virtualization
+3 more
Key Responsibilities
• Product & Technical Presentation – Customers / Partners
• Pre-Sales Support (DEMO and POC).
• RFP’s evaluation, Solutioning & Response.
• Handling Technical Queries and Troubleshooting for existing and new Customers.
• Keep up-to-date on competitive solutions, products, and services.
• OEM – Technical relation.
• Building Business with Team
Read more
Recro
at Recro
1 video
32 recruiters
B Sandeep Kumar
Posted by B Sandeep Kumar
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹15L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconBootstrap
jest

Job description:- 

  • Strong experience with Angular 2+ and above along with other technologies like HTML5, CSS, jQuery and YUI.
  • Strong knowledge of JS Fundamentals.
  • Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap etc.
  • Own end-to-end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
  • Gather requirements by interacting directly with the end-users.
  • Research on open source framework/technology required for developing the feature/application
Read more
Srijan Technologies
at Srijan Technologies
6 recruiters
PriyaSaini
Posted by PriyaSaini
Remote only
3 - 7 yrs
₹1L - ₹13L / yr
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
skill iconAngularJS (1.x)
skill iconVue.js

Senior Full Stack Engineer

  • 3+ years of relevant experience in software development building web applications
  • Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
  • Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
  • CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
  • Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
  • Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
  • Ability to work both independently and in various team settings
Read more
USEReady
at USEReady
1 recruiter
Shree Murthy
Posted by Shree Murthy
Bengaluru (Bangalore)
4 - 11 yrs
₹8L - ₹12L / yr
alteryx
Analytics
Business Intelligence (BI)
skill iconData Analytics
SAS Analytics
+1 more
Sr BI Analyst / Lead BI Analyst Must Have: At least 3 to 6 years of techno functional / technical experience in delivering projects for Large Enterprises Strong background in data analysis, data sources, data warehouse and business intelligence Progressive experience in areas of ETL, Data Modelling, Data Visualization, Reporting and Analytics Familiarity with database concepts, SQL queries, joins and programming Experience in system administration, problem debugging, and solution design Formal education in technology, engineering and programming Ability to demonstrate strong technical aptitude Experience in handling customer communication Ability to manage individual contribution and workload, setting expectations and self-learning Familiarity with self-service BI products such as Tableau, Qlikview, Spotfire, Power BI, MSBI Additional Requirements (Nice to have): Understanding of data challenges encountered by business users Domain expertise to any of the following domains highly desired - Finance, Banking, Insurance, Healthcare, Pharmaceuticals
Read more
Healthmug
at Healthmug
4 recruiters
Aishwarya Niranjan
Posted by Aishwarya Niranjan
NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹3L - ₹3L / yr
Graphic Designing
skill iconAdobe Illustrator
skill iconHTML/CSS
Adobe Photoshop
Sketch

 

Selected candidate's day-to-day responsibilities include:
1. Designing creatives for social media marketing like Facebook, Instagram, Twitter, etc.
2. Designing work related to corporate branding which includes logo, banners for the website, e-mailers, etc.
3. Optimize creatives and ads to improve the CTR and Conversions.
4. Designing creative E-mailers which can attract the target audience.
Read more
IdeaBoard
at IdeaBoard
1 recruiter
Shrenik Devasani
Posted by Shrenik Devasani
Bengaluru (Bangalore)
0 - 5 yrs
₹2L - ₹10L / yr
Graphic Designing
Adobe Photoshop
skill iconAdobe Illustrator
We are looking for a Graphics Designer with an eye for detail. Responsibilities include creating illustrations for educational material.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos