Cutshort logo
Cortex Consulting (P) Ltd logo
Customer Service Support
Customer Service Support
Cortex Consulting (P) Ltd's logo

Customer Service Support

Priyankha Vijayakumar's profile picture
Posted by Priyankha Vijayakumar
5 - 7 yrs
₹3L - ₹12L / yr
Remote only
Skills
Mobile applications
Healthcare
Hubspot

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Cortex Consulting (P) Ltd

Founded :
2005
Type :
Services
Size :
20-100
Stage :
Raised funding
About
Cortex is a Global Workforce Solution Company that Focuses on Delivering Comprehensive And Tailor-Made Solutions for Offshoring, Outsourcing & Consulting Needs.
Read more
Company social profiles
bloglinkedin

Similar jobs

Hyderabad
5 - 7 yrs
Best in industry
RTMP
MySQL
Web Realtime Communication (WebRTC)
skill iconPython
Linux/Unix
+1 more

At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.


With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. For more details visit

www.monarchtractor.com

 

Monarch Tractor Electric Tractor

Monarch Tractor is the maker of the world’s first fully electric, driver-optional tractor making sustainable farming economically superior.

www.monarchtractor.com

 

Requirements and skills:

· 3+ Years of software development experience

· Strong in data structures and algorithms

· Solid understanding of Linux development environment and systems

· Expert level knowledge of Python along with frameworks some application framework

· Prior experience with WebRTC and video streaming protocols like RTMP, RTP and payloads

· Prior experience of h264, h265, vp8, vp9 and av1 encoders and decoders

· Prior experience with GStreamer pipelines

· Knowledge of C++ and proxy servers such as NGNIX is an added advantage

· Proficient in writing unit test cases using the Pytest framework.

· Expert level knowledge of SQL databases like MySQL

· Understanding of microservices architecture

· Knowledge of AWS cloud services like EC2, S3, Lambda etc.

Read more
H K Consultants  Engineers Pvt Ltd
Dhuri, Sangrur
2 - 5 yrs
₹1.5L - ₹3L / yr
Negotiation
Communication Skills
  • Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;Good computer skills (MS Office)Proficiency in EnglishWell-organized and responsible with an aptitude in problem-solvingExcellent verbal and written communication skillsA team player with high level of dedication
Read more
LS Spectrum Solutions Private Limited
Chetnya Thanvi
Posted by Chetnya Thanvi
Mumbai
2 - 10 yrs
₹3L - ₹15L / yr
JasperReports
The candidate should have hands-on experience in working with Java and Jasper reports. 
Have a background in IT through experience and Education.
Working in a team and also in a solo manner if required.
Crystal reports knowledge will be an addon.

Read more
A strategic partner in marketing and advertising.
A strategic partner in marketing and advertising.
Agency job
via Merito by Jinita Sumaria
Gurugram, Mumbai
1 - 2 yrs
₹4L - ₹6L / yr
Content Writing
Marketing

Job Description:-


● Passion for making creative content on a spectrum of media platforms - social,

streaming, AR, music, film, interactive, etc

● Extraordinary motion design and editing skills

● Familiar with working with almost every content creation format out there: Adobe

Premiere, Adobe After Effects, Adobe Creative Suite & design templates in Canva or Google

Docs, Sheets, Slides, TikTok, Instagram, FB Live, etc

● Responsible, accountable, cool and always kind because you love the magic of

collaboration.


Here’s the Gig --


● Master the ability to turn any branded content into a volume of social gold (clips, gifs,

graphics, photos, stories, copy, etc.)

● Work with a wide range and quality of video and static imagery - from a collection of

photography to short video clips

● Collaborate with our creative and strategy teams to create and manipulate video, a

plethora of photography, social copy, gifs, short clips, streaming stories, etc

● Hone your design and editing skills utilizing standard industry software and social

platforms

● Wrangle and roll with your teammates on rapid-fire requests and seriously tight

timelines while keeping a chill, proactive attitude


Read more
MyEzCare
Naina Nainwal
Posted by Naina Nainwal
Remote only
4 - 6 yrs
₹6L - ₹11L / yr
skill icon.NET
ASP.NET
skill iconC#
skill iconAngularJS (1.x)
SQL server
+1 more

About us: At myEZcare, we provide a complete enterprise end-to-end solution for B2B providers helping and providing care to seniors and children with behavioural health issues. We believe innovation and technology is the only way to improve the quality of care and contribute our help and support to the companies involved in this noble journey of caring and giving.

We are a Software as a service provider, with an emphasis on developing advanced solutions using cutting-edge technology and bringing innovation to changing lives. We are hiring for multiple positions for expansion in the global market.


Roles and Responsibilities :

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Staying up-to-date on the latest processes and IT advancements to automate and modernize systems.
  • Excellent verbal and written communication skills in English are a must.
  • Conducting meetings and presentations to share ideas and findings.
  • Performing requirements analysis.
  • Documenting and communicating the results of your efforts.
  • Effectively communicate your insights and plans to cross-functional team members and management.
  • Establish the development processes and audit and guide the team to follow the standards.
  • Working closely with clients, technicians, and managerial staff.
  • Providing leadership, training, coaching, and guidance to junior staff.
  • Allocating resources and maintaining cost efficiency.
  • Ensuring solutions meet business needs and requirements
  • Prioritizing initiatives based on business needs and requirements
  • Managing competing resources and priorities.



Desired Candidate Profile: A .NET Fullstack Developer with at least 5 years of experience, who thrives on challenges. In this position, you will be responsible for creating high-quality testable code and working with Analysts and Designers to analyze customer requirements. We are looking for individuals who can think out of the box and do not hesitate to go above and beyond to keep up with a fast-paced environment. To succeed in this role you should have a natural analytical way of thinking and be able to come up with creative solutions.

  • Proficient in the following technologies: .Net Core, Angular JS, NodeJS, ASPNet MVC, JQuery, AJAX, Webservices/API, SQL Server.
  • Proficient in AngularJS is a must.
  • Excellent skill in writing queries and SQL Development.
  • Experience in Scrum and agile methodologies.
  • Exceptional analytical and conceptual thinking skills.
  • Preferably prior experience with CI/CD automation and Jenkins.
  • Prior experience in working with multi-tenant nested architecture and Microservices.
  • Prior experience in working with product development for Healthcare applications based on US healthcare preferred




Perks and Benefits

  • Health Insurance
  • Remote work


Read more
FPL Technologies Pvt Ltd
at FPL Technologies Pvt Ltd
8 recruiters
Darshana Kulkarni
Posted by Darshana Kulkarni
Pune, Mumbai
4 - 6 yrs
Best in industry
Product Management
Product Manager
Product Strategy
Mobile applications

Sr. Product Manager at OneCard 


At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others. 



YOU MAY BE A GOOD FIT IF:

  • You can think in terms of the big picture, but deliver on the details
  • You observe users and talk to them to get insights for building products. 
  • You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
  • You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing. 
  • You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
  • You communicate with empathy and exceptional precision
  • You are technical enough to ask engineers good questions about architecture and product decisions alike
  • Beyond just shipping new products, you obsess about continuous product improvement


REQUIREMENTS

  • You’ve spent at least 3 years in product management, especially working on mobile apps. 
  • You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link. 
  • You’ve worked with design teams and software like Figma/Zeplin/Balsamiq. 
  • Experience in Fintech and gaming is preferred. Especially working on reward programs. 


You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link. 



YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:


A few words on...

  • Why you’re interested in being a product manager at OneCard in particular
  • The product you are most proud of shipping, and your role in its development
  • The biggest product mistake you’ve made (we all have them!)
Read more
Masters India Private Limited
Sharanya Singh
Posted by Sharanya Singh
Remote, Noida
2 - 6 yrs
₹8L - ₹15L / yr
Marketing
SaaS
Google Adwords
If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels.

Marketing manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects.

Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.
Responsibilities

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing campaigns and own their implementation from ideation to execution
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements

Demonstrable experience in marketing together with the potential and attitude required to learn
Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
Solid knowledge of website analytics tools (e.g., Google Analytics)
Experience in setting up and optimizing Google Adwords campaigns
Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
A sense of aesthetics and a love for great copy and witty communication
Up-to-date with the latest trends and best practices in online marketing and measurement
Read more
Us based company into making AI products
Us based company into making AI products
Agency job
via Sygnific Services by Sheeba Patel
Ahmedabad
3 - 8 yrs
₹6L - ₹7.5L / yr
skill iconPython
skill iconDjango
skill iconFlask

Title: Senior Python Developer
Location:- Ahmedabad (Currently work from home)
Salary Range: upto 7.5lpa
Experience Range: 3+ years
Qualification: B.Sc. / B.Tech (CS / IT), MCA, BCA


Responsibility:

  • You will work on large data sets
  • You will provide data visualization for the platform
  • Writes and executes complete testing plans, protocols, and documentation for assigned portion of application; identifies and debugs, and creates solutions for issues with code and integration into application architecture.
  • Designs enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms.
  • Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution.

Functional Knowledge:

 

  • Expert in Python, Machine learning with knowledge of at least one Python web framework Flask, Django etc.
  • Expert in server programming, you should be able to implement complex business logic
  • Good understanding of the threading limitations of Python, and multi-process architecture
  • Good understanding of fundamental design principles behind a scalable application
  • Knowledge of event-driven programming in Python
  • Strong unit test and debugging skills
  • Knowledge of AWS cloud and python Boto lib
  • Knowledge of mongo-db
  • Proficient understanding of code versioning tools Like Git
  • Good understanding of Linux OS
  • Knowledge on nltk, scikit, numpy would be an advantage

Compensation and Benefits:

  • Excellent Salary Structure
  • Employee friendly corporate work culture
  • Exposure to interact with US people
  • Flexible timings with Saturday and Sunday Off
  • Lucrative Rewards and Recognition
Read more
A Fintech Startup ($11 M USD Funded)
A Fintech Startup ($11 M USD Funded)
Agency job
via PERSOLKELLY by Isha Shrivastava
Remote only
2 - 5 yrs
₹10L - ₹19L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Responsibility:
Java / J2EE, Spring, PostGreSQL
Nginx, Tomcat
Developing REST webservice

Technologies – Solr, Redis, Kafka
Exposure to building & managing applications in Amazon Webservices (AWS)
Experience in security, scalability & performance aspects of solution
D
Read more
CloudFeather Games
at CloudFeather Games
1 recruiter
Cloud Feather
Posted by Cloud Feather
Bengaluru (Bangalore)
2 - 8 yrs
₹10L - ₹12L / yr
skill iconGo Programming (Golang)
Golang
Databases
Systems design

We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. Interested candidates can apply directly on https://cloudfeathergames.com/positions" target="_blank">https://cloudfeathergames.com/positions for a faster approach.


Number of positions - 2

Responsibilities

Primary responsibilities and skills include the following areas:

  • Writing scalable, robust, testable, efficient, and easily maintainable code
  • Translating software requirements into stable, working, high performance software
  • Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture
  • Building highly scalable, highly available web services to handle millions of transactions per day in a cloud native environment
  • Working on an agile team using CI / CD best practices to deliver the highest quality software possible quickly
  • A strong desire to learn new things and continually improve yourself and those around you with a “can do anything” mentality
  • You live to experiment, test, fail fast, and learn as you go, we are not looking for a cookie cutter solution to the complex problems we solve
Requirements
  • Strong knowledge of Go programming language, paradigms, constructs, and idioms
  • Knowledge of common Goroutine and channel patterns
  • Ability to write clean and effective Godoc comments
  • Familiarity with code versioning tools git
Nice To Have
  • Good understanding of SQL and data modeling.
  • Scripting ability (Bash / Shell, Python etc)
  • Any one of these data store MongoDB, Postgres, CockroachDB, or other NoSQL servers
  • Automated testing of applications & Continuous Integration
  • Experience writing and building API systems using REST / JSON / gRPC
  • Experience with Kubernetes, Docker, Kafka, NATS etc.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos