
Supervise customer service team, including coaching, training and daily assignments of
customer service agents; responsible for providing feedback of the agents to the agency
and for course corrections
Liaise with customer service agency project manager, ensuring efficient communication
channels are put in place between Mobile App team and customer agency.
Develop policies and procedures. Prepare a playbook that customer service agents follow to
resolve customer inquiries, including workflows and SOPs. Policies and procedures must
balance satisfying customer needs and supporting the goals of the organization. This would
include constant review and revision as customer needs change and the business evolves.
Ensure that customer service agents are equipped with an up-to-date repository of responses.
Respond to customer queries, as needed.
Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &
analytics requirements from different stakeholders.
Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data
is being effectively communicated to the various departments as needed.
Serve as point person for product team to provide future enhancements, bug fixes etc /
back communication from stakeholders. Be the voice of the customer advocating for
changes most requested/needed.

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Strong DevOps /Cloud Engineer Profiles
Mandatory (Experience 1) – Must have 3+ years of experience as a DevOps / Cloud Engineer
Mandatory (Experience 2) – Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
Mandatory (Experience 3) – Must have strong hands-on experience in Linux administration and system management
Mandatory (Experience 4) – Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
Mandatory (Experience 5) – Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
Mandatory (Experience 6) – Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
Mandatory (Experience 7) – Must be proficient in scripting languages such as Python or Bash for automation
Mandatory (Experience 8) – Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
Mandatory (Company) – Top tier Product-based company (B2B Enterprise SaaS preferred)
Role Description
This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations daily.
Qualifications
- experience in Sales and Core Sales skills
- good knowledge of lead generation
- Strong customer service and communication abilities
- Experience in sales processes and International sales
- Excellent interpersonal and negotiation skills
- Good experience in ad tech sales.
- Knowledge of freight brokerage is a Plus
- Ability to work effectively in a team environment.
- Knowledge of the logistics and transportation industry is a plus
- Bachelor's degree in Business Administration or related field
Location: Bengaluru, India, Exp: 4-8 Yrs
JD: Product Manager – Trading Systems (OMS/RMS/CMS) | Fintech – Indian Capital Markets
About Us:
We’re a product-first fintech company shaping the next generation of trading infrastructure for India’s capital markets. Our platforms power the real-time operations of full-service and discount brokers, dealer desks, and proprietary trading firms across NSE, BSE, MCX, and global exchanges.
We’re not building “just another trading app”—we’re engineering the backbone for execution, risk, and compliance in a fast-evolving, highly regulated domain. If you're excited about architecting software that brokers can't live without, we want to talk.
What We Expect:
The Role:
As a Product Manager, you'll lead the development of mission-critical software modules—Order Management Systems (OMS), Risk Management Systems (RMS), and Client Management Systems
(CMS)—used by several brokers to handle millions of trades.
You’ll work at the intersection of real-time trading tech, evolving SEBI regulations, and client-driven feature innovation. You must bring deep domain understanding, technical acumen, and a sharp instinct
for solving broker-side pain points.
• 4–8 years in Product Management with strong exposure to broking platforms, trading systems, or capital markets technology.
• Deep understanding of Indian trading infrastructure—OMS, RMS, back-office workflows, and SEBI/Exchange regulations.
• Familiarity with exchange tech stacks (NOW, NEAT, Omnesys, Refinitiv, FIX APIs, etc.).
• Strong grasp of trading workflows including order placement, margin checks, square-off logic, fund limits, settlement cycles, and audit requirements.
• Excellent analytical and documentation skills — able to break down complex, high-stakes systems into scalable, testable product features.
• Tech-aware, with the ability to interface with architects, engineers, and QA in highly technical conversations.
What You Will Do:
• Own and define the roadmap for OMS, RMS, and CMS platforms—prioritize features, define business logic, and guide execution from idea to deployment.
• Lead the design of Order Management Systems that support multi-leg orders, basket trades, slicing strategies, and multi-exchange routing with ultra-low latency.
• Develop robust Risk Management frameworks that enforce client-wise exposure limits, margin checks (SPAN + ELM), peak margin validation, square-off logic, and MTM alerts in real time.
• Build or integrate advanced Client Management modules , eDIS workflows, UCC/KRA validations, transaction monitoring, and regulatory reporting.
• Interact closely with key stakeholders at client firms—dealers, RMS heads, compliance officers, back-office leads—to collect deep insights and translate them into actionable features.
• Ensure end-to-end integration with exchange APIs like NSE NOW, NEAT, Omnesys/Nest, IML FIX, and BSE Bolt, as well as third-party RMS vendors and market data providers.
• Monitor SEBI and exchange circulars; analyze impact and drive fast product iterations for regulatory alignment (e.g., upfront margining, T+1 settlement, new order types).
• Create detailed BRDs, functional specs, user stories, and wireframes that capture complex trading and compliance workflows.
• Collaborate with Engineering, QA, and DevOps to deliver stable, high-performance releases on time, with a focus on throughput, latency, and security.
• Define and monitor product KPIs like:
• OMS: Order success rates, latency, peak load handling
• RMS: Margin utilization, breach tracking, risk override logs
• Conduct competitive benchmarking (e.g., vs. Omnesys, Refinitiv, proprietary dealer terminals) to identify strategic product gaps or advantages.
• Serve as internal SME (Subject Matter Expert) on market microstructure, order types, circuit limits, and broking-specific use cases.
• (Bonus): Work on initiatives related to High-Frequency Trading (HFT) smart order routing, co-location strategies, FIX protocols, and microsecond-level decision systems.
What success looks like:
• Your OMS handles millions of orders/day with sub-100ms response times.
• RMS logic you define protects brokers without compromising execution agility.
• Your CMS proactively flags compliance gaps before auditors or regulators do.
• Brokers say “this is exactly what we needed” after your product releases.
Must-Have Skills:
• 4–8 years in Product Management with strong exposure to broking platforms, trading systems, or capital markets technology.
• Deep understanding of Indian trading infrastructure—OMS, RMS, back-office workflows, and SEBI/Exchange regulations.
• Familiarity with exchange tech stacks (NOW, NEAT, Omnesys, Refinitiv, FIX APIs, etc.).
• Strong grasp of trading workflows including order placement, margin checks, square-off logic, fund limits, settlement cycles, and audit requirements.
• Excellent analytical and documentation skills — able to break down complex, high-stakes systems into scalable, testable product features.
• Tech-aware, with the ability to interface with architects, engineers, and QA in highly technical conversations.
Nice-to-Have Skills:
• Experience building or contributing to HFT systems or low-latency trading platforms.
• Prior work in or with stock broking firms, proprietary desks, or algo trading platforms.
• Familiarity with capital markets middleware, FIX gateways, and TBT feeds.
• Exposure to mobile trading apps or dealer terminals used in high-volume environments.
Why Join Us?
• Domain Depth: Tackle real-world challenges in capital markets, algo trading, and financial data platforms.
• Intelligent Teams: Work with top-tier engineers, architects, and FinTech veterans.
• Energizing Work Environment: In-office collaboration with a start-up feel and enterprise-grade problems.
• Global Projects: Deliver solutions that are used by trading desks and financial institutions worldwide.
• Perks & Benefits: Competitive salary, Flat hierarchy and high-impact roles, Access to leaders from trading, tech, and regulatory backgrounds, A team that values performance, not just presence.
Join us to help build the systems that move India’s markets
Required Skills & Qualifications
- 4+ years of professional experience in backend development with Python.
- Strong hands-on experience with FastAPI (or Flask/Django with migration experience).
- Familiarity with asynchronous programming in Python.
- Working knowledge of version control systems (Git).
- Good problem-solving and debugging skills.
- Strong communication and collaboration abilities.
- should have a solid background in backend development, RESTful API design, and scalable application development.
Shift: Night Shift 6:30 pm to 3:30 AM IST
Roles & Responsibilities:
3+ years of experience developing mobile apps. Experiencing fine tuning applications to improve performance and memory utilization. Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices. Experience of design and development of iOS applications, preferably in an Enterprise setting Proficient with Xcode, Objective-C, and Cocoa Touch Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc. String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services Strong knowledge of Storyboard, Autolayout, ARC. Experience of design and development of iOS applications, preferably in an Enterprise setting Proficient with Xcode, Objective-C, and Cocoa Touch. experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc Experience with offline storage, threading, multitasking, and performance and memory tuning with tools (such as Instruments). Understanding of Apple’s design principles and interface guidelines Knowledge of low-level C-based libraries is preferred Knowledge of Graph APIs is preferred. Familiarity with cloud message APIs, Local and push notifications Proficient understanding of code versioning tools (such as Git, TFS or SVN) Familiarity with continuous integration.
- Implementing Environment solutions for projects in a dynamic corporate environment
- Communicating and collaborating with project and technical teams on Environment requirements, delivery and support
- Delivering and Maintaining Environment Management Plans, Bookings, Access Details and Schedules for Projects
- Working with Environment Team on Technical Environment Delivery Solutions
- Troubleshooting, managing and tracking Environment Incidents & Service Requests in conjunction with technical teams and external partners via the service management tool
- Leadership support in the North Sydney office
- Mentoring, guiding and leading other team
- Creation of new test environments
- Provisioning infrastructure and platform
- Test data provisioning (privatization, traceability, ETL, segregation)
- Endpoint integration
- Monitoring the test environment
- Updating/deleting outdated test-environments and their details
- Investigation of test environment issues and at times, co- ordination till its resolution
Location: Bangalore
Reporting Manager: VP, Engineering
Job Description:
● Min 4-5 years of experience in Mobile application development
● Min 2-year Experience in React Native app development
● Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
Follow best practices using Android Guidelines
● Knowledge of functional or object-oriented programming
● Technically strong in React-Redux/Mobx development and deep understanding of core mobile
concepts such as lifecycle, UI, networking, caching, device features, etc
● Experiences with automated testing suites, like Jest or Mocha
● Experience integrating third-party frameworks. Worked with logging and capturing user navigation
and app usage to Analytics and Crashlytics for understanding the most used features by users.
● Knowledge of mobile security and cryptography is an advantage.
● Good working knowledge of tools such as Git, JIRA, Jenkins, or any tools that are similar to
these.
● Experience with agile methodology is preferred
● Good communication skills
● Good knowledge of app telemetry integration & app performance management
● Have published at least 2 React Native apps on Play Store & Appstore
Key Skills:
● Implement robust app architectures and complex user interfaces
● Component Design and coding new features. includes unit tests, debugs, and solves defects
● Component Design/Coding/Unit Testing/Debugging
● Responsible for designing app architecture and integration design to various external systems
(APIs, 3rd Party SDK)
● Follow best practices using React Native Guidelines
● Understand reacting design patterns like HOC, Render Props, and their applications.
● Good understanding of atomic design principles
● Experience with CSS-in-js / styled-components
● Good understanding of Android & iOS working principles, Release process
● Ability to multi-task under pressure and work independently with minimal supervision
● Work on high-performance consumer-facing apps
● Understanding the nature of asynchronous programming and its quirks and workarounds.
● Good understanding of server-side templating languages (such as jade, EJS, and pug).
● Creating database schemas that represent and support business processes.
● Implementing automated testing platforms and unit tests.
● Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.
● Ability to make recommendations on UI design and UX best practices.
Looking for someone who can join in a month's notice
Role- Java Developer
Location- Bangalore, Mumbai
Experience- 5-8 yrs
Job Description
- 5-7 Yrs of experience building enterprise level applications using Java Restful API’s, Spring(Core, aspect ,boot & batch) and related frame works.
- Development experience in core java
- Expertise in multi-tiered Java EE design and programming , solid understanding and multi-tiered web based applications
- Solid data structures and algorithm experience
- Strong expertise in all the following Java-based technologies
- Spring
- Hibernate Framework (integration layer and Web MVC)









