Cutshort logo
Cortex Consulting (P) Ltd logo
Customer Service Support
Customer Service Support
Cortex Consulting (P) Ltd's logo

Customer Service Support

Priyankha Vijayakumar's profile picture
Posted by Priyankha Vijayakumar
5 - 7 yrs
₹3L - ₹12L / yr
Remote only
Skills
Mobile applications
Healthcare
Hubspot

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Cortex Consulting (P) Ltd

Founded :
2005
Type :
Services
Size :
20-100
Stage :
Raised funding

About

Cortex is a Global Workforce Solution Company that Focuses on Delivering Comprehensive And Tailor-Made Solutions for Offshoring, Outsourcing & Consulting Needs.
Read more

Company social profiles

bloglinkedin

Similar jobs

Bengaluru (Bangalore)
6 - 12 yrs
₹10L - ₹38L / yr
skill iconReact.js
webpack
Microfrontend
Micro-frontend
TypeScript
+2 more

Job Title : Senior Software Engineer – Frontend

Work Location : Bangalore (Hybrid – 3 days WFO)

Work Timings : 11 AM to 8 PM IST


Interview Process :

Round 1 : Geektrust Online Technical Interview (1 hour)

Round 2 : Online Interview with Toorak Capital Indian Team (1 hour)

Round 3 : Online Interview with Toorak Capital U.S. Team (30 minutes)

Round 4 : Face-to-Face Interview with the Toorak Team in Bangalore (Mandatory)


Core Requirements :

  • 6 to 10 Years of experience as a Web Developer or similar role.

Proficiency in :

  • React.js, HTML & CSS, JavaScript / TypeScript, Webpack, Micro-frontend architecture, Backend for Frontend (BFF) architectural pattern.
  • Familiarity with version control systems like Git.
  • Excellent debugging, problem-solving skills, and attention to detail.
  • Strong communication skills and ability to work in a team.
  • Bachelor's or Master’s degree in Computer Science, Computer Engineering, or an equivalent field.

Preferred Skills :

  • Experience with Node.js.
  • Experience with Content Delivery Networks (CDNs) and deploying applications.
  • Experience with GCP services and Jenkins for build processes.
  • Knowledge of JavaScript frameworks and libraries for web analytics.

Responsibilities :

  • Develop cloud-based web applications using React.js, HTML, and CSS.
  • Collaborate with UX designers to create and refine prototypes, ensuring an excellent user experience.
  • Work closely with backend engineers to ensure seamless integration.
  • Implement and optimize micro-frontend architecture.
  • Write clean, efficient, and well-documented code.
  • Stay up to date with industry trends and best practices.
  • Work closely with cross-functional teams to deliver high-quality products on time.
  • Implement build processes using Jenkins and deploy applications to CDNs.
Read more
Victaman services private Limited
Victaman services private Limited
Agency job
via Victaman services private Limited by Jayanth Adigarla
Remote only
0 - 1 yrs
₹3000 - ₹10000 / mo
Communication Skills

Company Description

Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, India. With a team of tech-savvy professionals, marketing experts, and recruiters, we offer the latest digital technologies, marketing, and recruitment solutions to clients worldwide.

Role Description

This is a full-time remote role for a Human Resources Intern at VictaMan Services Private Limited. The intern will be responsible for assisting in HR management, implementing HR policies, managing employee benefits, and personnel management on a day-to-day basis.

Qualifications

  • Human Resources (HR) and HR Management skills
  • Experience in implementing HR policies
  • Knowledge of employee benefits and personnel management
  • Strong interpersonal and communication skills
  • Ability to work independently and remotely
  • Interest in learning HR practices and procedures
  • Bachelor’s degree in Human Resources, Business Administration, or related field


Read more
Cognitive Clouds Software Pvt Ltd
at Cognitive Clouds Software Pvt Ltd
1 video
6 recruiters
Talent Acquisition
Posted by Talent Acquisition
Bengaluru (Bangalore)
1 - 5 yrs
Best in industry
skill iconJava
skill iconSpring Boot
RESTful APIs
SQL
  • 1-5 years of experience in Java Development.
  • Very good with DSA - Java programming.
  • Hands-on experience in working with REST APIs & Web Services.
  • Good Database design skills - SQL
  • Write well-designed, testable, efficient code.
  • Contribute to all phases of the development lifecycle.

Work Location : Bangalore

Work mode : Work from office.

Read more
Burgundy Hospitality pvt ltd
Mumbai
2 - 5 yrs
₹2L - ₹3.5L / yr
Operations

Position – Shift Manager 

Duties & Responsibilities 

  • Managing retail operations, including cash, store operations, inventory, and shelf-life management. 
  • Driving store-level, corporate, and bulk-order sales. 
  • Managing store assets and equipment. 
  • Checking FIFO (First In First Out) & monthly inventory for Item stock and raw material. 
  • Supporting Store Manager to minimize the product expiration. 
  • Check sales cash, float and petty cash with denomination & update Store Manager.  
  • Team grooming to be maintained as per company standard. 
  • Executing and maintaining in-store visual merchandising. 
  • Resolving customer concerns in a diplomatic manner.  

Qualifications & Skill Requirements 

  • Graduate Degree in any specialization. A MBA or Diploma in retail management is preferred. 
  • Minimum 2-3 years’ experience in luxury retail, food retail, or hospitality. 
  • Excellent customer handling skills and communication. 
  • Must be well organized and diligently structured in their approach to any engagement. 
  • An uncompromising focus on execution with a no-nonsense attitude towards goals and delivery.  

Reporting Manager: Store Manager 


Read more
VAYUZ Technologies
at VAYUZ Technologies
1 video
4 recruiters
Pooja Chauhan
Posted by Pooja Chauhan
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
4 - 6 yrs
₹5L - ₹8L / yr
skill iconPHP
skill iconLaravel
skill iconVue.js
skill iconAmazon Web Services (AWS)
Amazon S3
+2 more

A tick against the following skill sets would surely strengthen the candidature

  • Strong PHP, JS fundamentals
  • PHP frameworks: PHP Laravel
  • JS frameworks: Vue.JS
  • RDBMS: MySQL, Mongo DB
  • UI: HTML5, CSS3, Javascript, Jquery, XML, JSON, Ajax
What we are specifically looking for in a candidate is that they should have the hands-on experience with the following and should have implemented them in one or more projects: 
  • REST APIs
  • Vue.JS Components (resusable components)
  • 1-way / 2-way Binding 
  • Custom Filters
  • Service, Containers 
  • PUT, POST, PATCH, Getter/Setter Methods 
  • Repository Patterns 
  • Laravel Facade 
  • Blade Templates
  • Laravel Events 
  • Swagger 
  • LINT 
  • Unit Testing 
Read more
Metadata Technology North America
Metadata Technology North America
Agency job
via RS Consultants by Biswadeep RS
Remote only
8 - 16 yrs
₹20L - ₹50L / yr
skill iconData Science
skill iconMachine Learning (ML)
skill iconPython
sagemaker
skill iconGo Programming (Golang)
+9 more
Data Scientist Lead / Manager
Job Description:
We are looking for an exceptional Data Scientist Lead / Manager who is passionate about data and motivated to build large scale machine learning solutions to shine our data products. This person will be contributing to the analytics of data for insight discovery and development of machine learning pipeline to support modeling of terabytes of daily data for various use cases.

Location: Pune (Initially remote due to COVID 19)

*****Looking for someone who can start immediately / Within a month. Hands-on experience in Python programming (Minimum 5 Years) is a must.


About the Organisation :

- It provides a dynamic, fun workplace filled with passionate individuals. We are at the cutting edge of advertising technology and there is never a dull moment at work.

- We have a truly global footprint, with our headquarters in Singapore and offices in Australia, United States, Germany, United Kingdom and India.

- You will gain work experience in a global environment. We speak over 20 different languages, from more than 16 different nationalities and over 42% of our staff are multilingual.


Qualifications:
• 8+ years relevant working experience
• Master / Bachelors in computer science or engineering
• Working knowledge of Python and SQL
• Experience in time series data, data manipulation, analytics, and visualization
• Experience working with large-scale data
• Proficiency of various ML algorithms for supervised and unsupervised learning
• Experience working in Agile/Lean model
• Experience with Java and Golang is a plus
• Experience with BI toolkit such as Tableau, Superset, Quicksight, etc is a plus
• Exposure to building large-scale ML models using one or more of modern tools and libraries such as AWS Sagemaker, Spark ML-Lib, Dask, Tensorflow, PyTorch, Keras, GCP ML Stack
• Exposure to modern Big Data tech such as Cassandra/Scylla, Kafka, Ceph, Hadoop, Spark
• Exposure to IAAS platforms such as AWS, GCP, Azure

Typical persona: Data Science Manager/Architect
Experience: 8+ years programming/engineering experience (with at least last 4 years in Data science in a Product development company)
Type: Hands-on candidate only

Must:
a. Hands-on Python: pandas,scikit-learn
b. Working knowledge of Kafka
c. Able to carry out own tasks and help the team in resolving problems - logical or technical (25% of job)
d. Good on analytical & debugging skills
e. Strong communication skills

Desired (in order of priorities)
a.Go (Strong advantage)
b. Airflow (Strong advantage)
c. Familiarity & working experience on more than one type of database: relational, object, columnar, graph and other unstructured databases
d. Data structures, Algorithms
e. Experience with multi-threaded and thread sync concepts
f. AWS Sagemaker
g. Keras
Read more
Rebrand Gurus
Noida
1 - 2 yrs
₹4L - ₹6L / yr
Marketing & Communication
Negotiation
IT consulting

Business Development Manager Responsibilities:

 

  • Familiarising yourself with all products and services offered by our company
  • Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department
  • Attending networking activities to research and connect with prospective clients
  • Maintaining meaningful relationships with existing clients to ensure that they are retained
  • Suggesting upgrades or added products and services that may be of interest to clients
  • Crafting business proposals and contracts to draw in more revenue from clients
  • Negotiating with clients to secure the most attractive prices
  • Equipping staff with the technical and social skills needed to enhance sales
  • Reviewing clients' feedback and implementing necessary changes
  • Remaining in tune with trends in consumption to ensure that our offerings remain relevant

         Business Development Manager Requirements: 

  • Degree in marketing, business administration, or similar.
  • 2+ years of experience
  • Intuitive and insightful, particularly regarding human behaviour
  • Ability to generate revenue by identifying pain points and suggesting suitable products or services
  • Professional yet affable disposition
  • Neat, well-groomed appearance
  • Great networking skills
  • Excellent written and verbal communication
  • Resourceful, with outstanding research skills
  • Emboldened by challenges

       Notes:

  • The role is for international market
  • Prior experience in Digital Marketing would be a bonus
  • The company has US based operations

 

            

 

       Location : Noida .

 

    Hope you Reply as soon.

Read more
Defacto Technologies Pvt Ltd
Hussain Effendi
Posted by Hussain Effendi
Remote, Navi Mumbai
1 - 2 yrs
₹5L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+1 more

What is Pocketbits?
India's Oldest Active Cryptocurrency Exchange. Born in 2016, PocketBits takes pride in being India's oldest operating Crypto Exchange. Our strategy focuses on providing unprecedented support and innovative products for all our global user base. We are solely a product-based company wherein we build and develop our own line of products and currently operate primarily in the Cryptocurrency and Blockchain space.

Visit us at: https://pocketbits.in/.">https://pocketbits.in/

 

What is in it for you?

Working in a hyper-growth community of young, adventurous, and enthusiastic minds who passionately own and love what they do will be an excellent spot. You'll have absolute freedom to pursue your objectives without constraints, and you'll get a front-row seat to the cryptocurrency revolution while we make history.

 

Domain: Fintech ( Cryptocurrency)

Experience: 1-3 years 


What do we expect:


  • Experience with the MERN stack (MongoDB, Docker, Express.JS, React.JS, and Node.JS)
  • Excellent JavaScript skills and strong proficiency in React
  • Experience building backend APIs using NodeJs and ExpressJs
  • Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework, and Redis
  • Experience with Web sockets, KAFKA, and related frameworks
  • Experience with Blockchain-related developments is a plus.
  • Understanding accessibility and security compliance.

What will you do :


The duties and responsibilities of a selected applicant would include:

  • Designing and building scalable applications from end to end.
  • Seeing through a project from conception to finished product.
  • Creating servers and databases for functionality.
  • Ensuring cross-platform optimization for mobile phones.
  • Ensuring responsiveness of applications.
  • Designing and developing APIs.
  • Testing and fixing bugs or other coding issues.


Read more
A Gaming startup in Delhi/NCR
A Gaming startup in Delhi/NCR
Agency job
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹15L - ₹20L / yr
skill iconReact.js
skill iconReact Native
skill iconJavascript
  • Work as a part of an agile development team, to design and implement a fully-interactive, single-page style web application
  • Write unit and integration tests for your code
  • Collaborate with interaction designers to translate mock-ups into a functioning web application that is accessible and responsive with exceptional usability
  • Collaborate with testers in the development of test cases for JavaScript code
  • Collaborate with product owners on user story generation and refinement
  • Participate in knowledge sharing activities with colleagues

    Tech Stack:
  • Minimum 4 years of JavaScript development experience in an Agile environment, building web applications utilizing web service APIs
  • Strong knowledge of React.js, JavaScript, HTML 5, CSS 3 and related web technologies like Sass/Less, AJAX and JSON
  • Experience writing functional tests using web testing frameworks
  • Experience with any of the following is an asset:
    JavaScript frameworks, such as ExtJS, Angular or Vue.js


    Requirements:

  • Proficient with JavaScript and TypeScript
  • Deep knowledge of React Native specifics
  • High code quality standards and work ethics
  • Experience in writing automated e2e tests
  • Native mobile development experience (a plus)
 
Read more
Publicis Sapient
at Publicis Sapient
10 recruiters
Aman Nagpal
Posted by Aman Nagpal
Mumbai
4 - 8 yrs
₹10L - ₹30L / yr
skill iconJava
Spring MVC
skill iconSpring Boot
Object Oriented Programming (OOPs)
Design patterns
+1 more

Required Skills

  • As a Senior Core Java Developer, you will have a range of responsibilities from shaping and implementing strategic products to ensuring that company stays on the leading edge of technology
    • You will have generic capabilities across application development stack and strong technical expertise in one / two application layers
    • Excellent working knowledge of the following technologies:
    • Implementation exp (hands-on) on Server Side Java technologies (Core Java, Multithreading, Concurrent API’s, Executor services, collections, concurrent packages, DS/Algo, design patters/principles, basic data case, Junit/agile)
    • Design Patterns
    • SQL and Relational Databases such as DB2
    • Hands-on experience on Spring and Hibernate
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos