Supervise customer service team, including coaching, training and daily assignments of
customer service agents; responsible for providing feedback of the agents to the agency
and for course corrections
Liaise with customer service agency project manager, ensuring efficient communication
channels are put in place between Mobile App team and customer agency.
Develop policies and procedures. Prepare a playbook that customer service agents follow to
resolve customer inquiries, including workflows and SOPs. Policies and procedures must
balance satisfying customer needs and supporting the goals of the organization. This would
include constant review and revision as customer needs change and the business evolves.
Ensure that customer service agents are equipped with an up-to-date repository of responses.
Respond to customer queries, as needed.
Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &
analytics requirements from different stakeholders.
Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data
is being effectively communicated to the various departments as needed.
Serve as point person for product team to provide future enhancements, bug fixes etc /
back communication from stakeholders. Be the voice of the customer advocating for
changes most requested/needed.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Cortex Consulting (P) Ltd
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Key Responsibilities:
• Salesforce Administration:
o Manage user setup, roles, profiles, security settings, and permissions.
o Configure and maintain custom objects, record types, fields, page layouts, workflows, process builders, and validation rules.
o Perform regular data management tasks including data import, export, deduplication, and cleaning.
o Ensure platform stability and performance with regular system maintenance.
• Salesforce Development:
o Design and implement custom solutions using Apex, Visualforce, Lightning Components (LWC and AURA), and SOQL
o Develop and integrate APIs to connect Salesforce with other systems.
o Automate processes with Flow Builder, Process Builder, and custom code.
o Optimize Salesforce instance through custom development for better performance and scalability.
• System Enhancements:
o Identify opportunities for automation, efficiency, and improved data quality.
o Implement third-party apps from AppExchange as required.
o Stay up-to-date with Salesforce releases and ensure smooth implementation of new features.
Job Description:
We are seeking a skilled Embedded Firmware Engineer with expertise in RTOS, embedded C/C++, Python, and IoT protocols. In this role, you will be responsible for developing and optimizing embedded firmware for 16-bit and 32-bit microcontrollers, focusing on board bring-up, testing, and debugging.
Key Responsibilities:
- Develop embedded firmware using embedded C/C++, Python, and data structures.
- Utilize RTOS, preferably Zephyr or FreeRTOS, for real-time embedded applications.
- Implement low-level embedded software design and development for microcontroller-based systems.
- Configure and integrate communication interfaces such as I2C, SPI, RS232/485, USB.
- Incorporate industrial protocols like Ethernet, Modbus, and REST into firmware designs.
- Hands-on experience with MQTT, HTTP, BLE, Wi-Fi, and web server technologies.
- Collaborate using GitHub and JIRA, following Agile/SAFe methodologies.
Required Skills:
- Proficient in embedded C/C++ programming and Python scripting.
- Strong understanding of RTOS, preferably with experience in Zephyr or FreeRTOS.
- Demonstrated knowledge of embedded firmware development for 16-bit / 32-bit microcontrollers (STM32, ESP32).
- Experience with communication interfaces including I2C, SPI, RS232/485, and USB.
- Familiarity with industrial protocols such as Ethernet, Modbus, and REST.
- Hands-on experience with IoT protocols including MQTT, HTTP, BLE, and Wi-Fi.
- Proficient use of GitHub and JIRA for version control and project management.
- Strong problem-solving skills and ability to troubleshoot embedded systems issues.
Qualifications:
- Bachelor's degree in Electrical Engineering, Computer Science, or related field.
- Proven experience in embedded firmware development and board bring-up.
- Excellent communication skills and ability to work in a collaborative team environment.
Join us in developing cutting-edge embedded firmware solutions for IoT applications and microcontroller-based systems!
Java
jQuery- 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
- Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
- Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
- Deep Knowledge in Windchill architecture
- Experience in atleast one full lifecycle PLM implementation with Windchill.
- Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade
- Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
- Knowledge & Experience in Build and Release process
- Having worked on custom upgrade will be a plus.
- Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
- Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.
Job Role- 1 year contract( either extendable or permanent one)
Location- Gurgaon/ Bangalore
Experiece- 10+ years
Job Description -
-
Ability to translate requirements into design specifications and experience in developing design documents
-
End to end Non it Recruitment
-
Identifying , suggesting small changes in system to improve monitoring or improvement needs..
-
Should have Strong analytical and logical abilities.
-
Handling Volume/lateral Recruitments for one or more Service lines.
-
Source potential .candidates on various positions in NON-IT industry.
-
Perform pre-screening calls to analyze applicants’ abilities.
-
Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions.
-
Should have target chasing attitude
10. Corporate HR experience( worked in Corporate world) etc.
Requirements
Required Skill Set -
-
Excellent communication skills
-
Post graduate/Graduate both can apply
-
Min 8 years experience can be looked i
-
open to work both from home and office as required
-
Should have strong knowledge on end to end recruitment.
-
Should have strong knowledge on various sourcing strategies
-
Know networking online and offline with potential candidates to promote the employer brand, reduce time-to-hire and ensure we attract the best professionals.
-
Build a strong talent pipeline.
Salary Budget is 8 to 22 LPA.
Java
Docker● You should be able to take ownership of a project end to end.
● Your primary focus will be to build, implement & maintain the complete back-end stack of the product.
● You will create production-grade code and will implement the solutions which run bug-free.
● Participate in product development discussions and product development road-maps.
● Collaborate with members across departments to identify and build on
improvements to products, processes, and systems.
Required Experience and Qualifications:
2 to 6 years of software development experience.
● Experience in working on application architecture design will be preferred.
● Experience in working on at least 1 or 2 projects, managing or leading the entire
tasks.
● Experience in Docker/Kubernetes, Agile methodologies & CI/CD automation process.
● Knowledge of Queueing technologies like Kafka, RabbitMQ, ActiveMQ, and Version control using Git.
● Experience in microservices architecture, in-memory systems like Redis and basic knowledge of Linux/Unix systems.
● Experience in building applications processing large volumes of streaming data will be preferred.
● Experience from a middle size company or from a startup will be preferred.
● BE/MCA/MSc in Computers/Information technology with a good academic record.
React.js
Javascript
Redux/FluxAre you passionate in coding, art and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced developers (blockchain, frontend, backend) to join our team and start a revolution!
About the role as a full stack engineer at Torum, you will be remotely working alongside our core development team from India, Turkey, Malaysia and other regions in the future. A good mindset of forward planning should be cultivated to better your performance!
You will also get involved in constant discussions with our Lead Developer and Operational team members regarding the ideas, concepts as well as feature specifications to further enhance our platform.
Qualifications and Experience location GMT+8 or GMT+5:30
- Ability to work remotely or on-site (if Malaysia)
- More than 2 years of hands-on experience with React JS and Redux
- Ability to communicate (verbally and writing) well with the team in English
- Possess strong logics and understanding to come up with optimum solution in JS programming
- Played an active role in the design and architecture of the solutions
- Experience in creating apps with high priority on user experience
- Passion for best design, developing and coding practices
- Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
- Excellent debugging and optimization skills
- Unit/integration testing experience
Highly Favored Personality & Experience
- Passionate
- Eager to learn and explore new things
- Trustworthy, easy-going, and honesty
- Experience with Solidity
- More than 1 year of experience with Web3 JS
- Good software engineering skills, insights, and experience
- Good knowledge of cryptography
- Hands-on experience with back-end framework and database is a bonus (Preferably Node.js and MongoDB)
- Experience in leading, or being a Senior/Lead in the front-end team to build, constantly improve and optimize a commercial level product, with a decent user base is a bonus
- Experience in building large-scale apps like Social Media, E-commerce, etc. where performance, scalability, and availability are the top priorities
Belief that each person has a duty to give
Passion to assist NGOs with technology in reaching their donors
Attitude to do what it takes to reach the goals
We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors.
What You Will Do
You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.
The roles and responsibilities can be broken down as follows :
1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base
2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform
3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board
What You Need To Have
• Digital Marketing Skills
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities
• Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO
• Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities
In addition to the mentioned requirements
• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space
Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.
Angular (2+)
.NETWeb Developer Angular, Dot Net Core, MVC 4.0
- Do you love working on web technologies such as Angular, Dot Net Core, MVC 4.0
- Are you passionate about developing best in class software solutions?
Come Join US!
We at Force Intellect are committed to helping SMEs grow. We have designed & developed Spectrum ERP and eProcurement Solution to make SMEs efficient, agile. We are dedicated to continuous improvement in our product and provide rich features and functionalities.
As a Web Developer, you should have a minimum of 2-3 years of experience in full life cycle software development.
You will be primarily responsible for:
- Providing innovative and cutting edge technical solutions to solve business problems
- Developing New Features & Functionality of Spectrum ERP & eProcurement Software
You should have strong technical knowledge of:
- Angular 5 & higher
- Dot Net Core, MVC 4.0
- HTML, CSS, Javascript
- Object-Oriented Principles
- SQL Server - Database Development, Stored Procedures, Functions, Queries
- Debugging skills on Developer Tools
What you will achieve during this assignment
- Work on emerging & cutting edge technologies
- Provide technical solutions to solve complex business problems
- Develop highly Robust, Scalable, Enterprise Applications
Work from Home Option is available
Company Profile
Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.
Visit https://www.forceintellect.com/">https://www.forceintellect.com/for more details.
2. Court Appearance for RERA
3. Contract management
MongoDB
PostgreSQL
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Full Stack Developer - Averlon