
Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

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Job Title: Operations Intern (Noida – Sector 2)
Location: On-site | 6 Days a Week | Internship Duration: 6 Months
About MyOperator
MyOperator is a leading cloud communication platform in India, enabling businesses to manage customer interactions with advanced cloud telephony. Our solutions help organizations enhance their sales and support workflows while eliminating the limitations of traditional communication systems.
Role Overview
We are looking for a resourceful and motivated Operations Intern to join our core team. This role is ideal for someone who wants to gain practical exposure in backend operations, telecom support, and cross-functional coordination within a fast-paced SaaS environment. You will be instrumental in supporting our ongoing projects, managing vendor relationships, and maintaining operational workflows.
Key Responsibilities
- Coordinate telecom-related resources and support vendor communication and follow-ups.
- Monitor infrastructure and operational systems; assist in compiling technical performance data.
- Maintain and update records related to vendors, onboarding processes, and compliance checklists.
- Provide support in resolving routine technical queries and maintain accurate documentation.
- Track and analyze support tickets to identify common issues and trends.
- Assist in creating and updating SOPs to improve internal workflows.
- Collaborate with team leads to maintain dashboards and monitor operational KPIs.
- Help prepare periodic reports and insights for operational planning and leadership reviews.
Preferred Skills
- Keen interest in telecom systems, backend operations, or cloud-based technologies.
- Strong organizational abilities and a meticulous approach to task execution.
- Familiarity with Excel, PowerPoint, and productivity/reporting tools.
- Hands-on experience with Google Workspace, ticketing platforms, or dashboards is a plus.
- Fast learner with a proactive mindset and ability to multitask effectively.
Eligibility & Requirements
- Education: Graduate candidates preferred.
- Strong interpersonal and communication skills.
- Must be available for on-site work from our Noida Sector-2 office.
- Flexible to work on a 6-day schedule and occasional weekend shifts, if necessary.
What You’ll Gain
- Internship Certificate upon successful completion.
- Exposure to telecom operations, SaaS workflows, and vendor management.
- A chance to contribute to real-time projects with mentorship and learning.
- Reimbursements for laptop and mobile expenses during the internship.
- Pathway to potential full-time opportunities based on performance.
RESPONSIBILITIES
● Responsible for communicating with customers from a collections stand-point
● Omni channel communication such as Email, SMS, Tele Calling etc.
● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs
● Monitor accounts on a daily basis
● Identify outstanding account receivables
● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.
● Investigate historical data for debts and bills
● Developing debt collection strategies and plans
● Take actions in order to encourage timely payments
● Process payments and refunds
● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process
● Update account status records
REQUIREMENTS
● Bachelor’s Degree in Finance, Business or related field
● 3-6 years of relevant experience
● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.
● Excellent knowledge of various collection techniques
● Experience in developing and enacting debt recovery plans and strategies to prevent losses
● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections
● Excellent communication and interpersonal skills
● Demonstrated experience of being empathetic with customers
● Problem-solving and critical-thinking skill
Experience: 10 to 13 Yrs
Job Location: Bangalore (Open for WFO / WFH)
Shift Time: 3 PM to 12 AM (Should be comfortable to extend if required)
Notice Period: Immediate to 30 Days
Skills:
Strong Functional skills in Oracle Apps (R12) working on Accounts Receivables (Mandate), Service Contracts (Mandate), Sub-Ledger Accounting, and General Ledger (Mandate), Need excellent communication skills.
Job Description:
- Strong Functional skills on Oracle Apps (R12) working on Accounts Receivables, Service Contracts, Sub-Ledger Accounting, General Ledger
- Technical experience working on SQL queries.
- This is an individual contributor role
- Good Functional Understanding of these modules.
- Ability to work in cross-functional teams
- Ability to work in Onsite-Offshore model
- Excellent Communication skills to liaison with Business users as required
- Experience working with both Inbound and Outbound integrations.
Position Summary
We are looking for a Software Engineer to join our creative team of UI designers and developers. You will work with a team of experts in user experience, design, web application backend and frontend development.
As a Software Engineer, you will implement easy-to-use and scalable web applications offering creative solutions to configure, monitor, and visualize new generation edge computing services. You will vet various open source and close source technologies, components, libraries, tools, etc. and help build a scalable, highly available, and easily manageable system
Responsibilities:
-
Architect and design intelligent web applications that serves the diverse requirement of edge computing solutions
-
Code while considering performance, scalability, maintainability, and flexibility
-
Innovate on features to deliver simple and intuitive usage for provisioning, monitoring, information visualization, debugging, and big-data analysis
-
Collaborate with architects, UX designers, and product managers to build a delightful user experience
-
Chip in to design end-to-end system architecture, working with different technical teams
-
Learn and apply new technologies, best design practices and usability patterns
-
Share the knowledge with code reviews and suggestions to ensure quality of product according to standards, processes and procedures.
Knowledge, Skills and Abilities
-
At least 3 years of experience with JavaScript
-
At least 2 years of experience with Typescript and Angular
-
Strong knowledge of HTML5, CSS3, and SASS/SCSS
-
Deep understanding of e2e testing and test automation of web applications
Qualifications
-
At least 3 years of experience and BS/BA or MS in Computer Science/related field or equivalent work experience.
- 3 - 6 years of software development, and operations experience deploying and maintaining multi-tiered infrastructure and applications at scale.
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Experience managing any distributed NoSQL system (Kafka/Cassandra/etc.)
- Experience with Containers, Microservices, deployment and service orchestration using Kubernetes, EKS (preferred), AKS or GKE.
- Strong scripting language knowledge, such as Python, Shell
- Experience and a deep understanding of Kubernetes.
- Experience in Continuous Integration and Delivery.
- Work collaboratively with software engineers to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux-based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
- AWS
- Docker
- Kubernetes
- Envoy
- Istio
- Jenkins
- Cloud Security & SIEM stacks
- Terraform
- Channel/ Account Management- Taking care of tasks related to specific channels, coordinating with category managers/ account managers of various channels and brand websites
- Forecasting volume by channel, plan demand, manage goal to actual performance.
- Managing Product selection, product mix, product placement/ display, pricing and promotions management
- Coordinating with internal team for the cataloguing process and making sure that all listings go live on all channels and brand websites
- Participating in marketing and promotional campaigns to increase visibility
- Uploading prices and opting in on discounts
- Managing Reconciliation of marketplaces
What you need to have:
- 3 to 5 years of experience with an e-commerce company or a brand (Preferably Apparel Category)
- Knowledge of cataloguing on Flipkart, Amazon, Myntra and Snapdeal
- Hands-on knowledge of portals of various marketplaces and different functionalities
- Basic knowledge of excel to do analysis- vlookup, pivot table
- Ability to make sense from the data
- Excellent communication skills (Spoken as well as Written)
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Key Responsibilities
-
Design and build solutions for complex business workflows
-
Understanding the user persona and deliver a slick experience
-
Take end to end ownership of components and be responsible for the subsystems that you work on from design, code, testing, integration, deployment, enhancements, etc.
-
Write high-quality code and taking responsibility for their task
-
Solve performance bottlenecks
-
Mentor junior engineers
-
Communicate and collaborate with management, product, QA, UI/UX teams
-
Deliver with quality, on-time in a fast-paced start-up environment
Minimum Qualification
-
Bachelor/Master's in computer science or relevant fields
-
0.6 to 2 years of relevant experience
-
Strong sense of ownership
-
Excellent Java and object-oriented development skills
-
Experience in building and scaling microservices
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Strong problem-solving skills, technical troubleshooting and diagnosing
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Expected to be a role model for young engineers, have a strong sense of code quality and enforce code quality within the team
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Strong knowledge in RDBMS and NoSql technologies
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Experience in developing backends for enterprise systems like eCommerce / manufacturing / supply chain etc
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Excellent understanding of Debugging performance and optimization techniques
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Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
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Experience in developing any large scale Experience in cloud technologies
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Demonstrated ability to deliver in a fast-paced environment
Work days: Sunday to Thursday
Day shift
http://www.fragmadata.com" target="_blank">www.fragmadata.com
Job Description:
We are looking for a Business Data Analyst who will help our business and leadership teams take data-centric decisions based on information and insights gained from analyzing a vast amount of data. - Candidate should have knowledge in SQL and manipulating large data sets in a database. - Advanced Excel proficiency including Pivot tables, vlookup / hlookup, graphs, etc. - Knowledge and experience in the Banking industry are preferred.
Key Responsibilities:
1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.
2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.
3. Understanding requirements and converting them into technical and business delivers.
4. Leverage data warehouse and other data sources to answer business queries.
5. Doing the ad-hoc analysis and presenting results in a clear manner.
6. Should also be responsible for coordinating with the development team and will be involved in reviewing and making final changes in the report as well.

What you will do:
- Build cross-browser compatible front-end applications using ReactJS, JavaScript, HTML and CSS.
- Develop fast and highly scalable and responsive applications.
- Work closely with cross-functional teams of product manager, backend developers, and UI/UX designers.
- Partner with product teams to ensure user interactions & features are well-designed and implemented.
- Manage individual project priorities, deadlines and deliverables.
Skills And Qualifications:
- 4+ years of work experience in frontend web development.
- Strong understanding of Core Javascript, ReactJS, React Native (desired), semantic HTML5 CSS, Flexbox and responsive development.
- Thorough understanding of Javascript design patterns
- Proficient understanding of web markup, including HTML5 CSS3
- Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of advanced JavaScript libraries and frameworks, such as ReactJS, AngularJS
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Preferably from a SaaS and web applications platforms background, and/or B2B applications.
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Proficient understanding of code versioning tools, such as Git
- Experience in building APIs / application backends using Node.js (good to have)
Understanding of UI / UX best practices and ability to collaborate with the Design team to implement functional and intuitive user experiences



