Customer Service Representative

Looking for candidates who are based in Bangalore and can join us immediately.

• Need candidate from Automotive and Manufacturing industries only.

• Candidate must have Minimum 2+ years of C++ development experience with exposure to Android’s HAL (Android framework).

• Candidate must have experience in Java with Android App development expertise.

• Candidate should have experience in JIRA - Version control systems.

• Candidate should have 1+ years of experience in Android application development.

Position: Assistant Professor – Computer Science & Engineering

Qualification: Ph.D. (or pursuing) in Computer Science/Engineering from a recognized institution. Candidates with strong academic/industry background may also be considered.

Key Responsibilities

• Teaching: Deliver lectures, tutorials, and labs at UG/PG levels in core CSE subjects (e.g., Algorithms, Data Structures, AI, Cloud Computing, Full Stack Development).
• Research: Conduct independent and collaborative research; publish in reputed journals/conferences.
• Curriculum Development: Design and update course content aligned with industry and academic standards.
• Student Mentorship: Guide students in projects, internships, and career development.
• Academic Administration: Participate in examinations, evaluations, and departmental activities.
• Industry & Outreach: Build collaborations with industry, contribute to consultancy, training, and placements.

Desired Skills

• Expertise in programming languages (Java, Python, C++), data analytics, AI/ML, cloud computing, or related domains.
• Strong communication and mentoring abilities.
• Commitment to academic excellence and institutional growth.

• 8+ years of experience in Vertex
• Hands on consulting experience on SAP Indirect Taxes / Taxes on Sales & Purchase
• Must have fundamental knowledge / understanding on Indirect tax regulation and standard within CE, NAM, LATAM
• Must have implementation & support experience on Vertex O series On Demand.
• Mush have knowledge on integration of Vertex with other system like SAP S/4HANA, Ariba, Concur etc
• Experience in Automobile industry preferable.
• Customize Vertex settings to support business-specific tax needs and scenarios.
• Perform regular system checks and updates to maintain tax compliance and accuracy.
• Analyze current tax processes and recommend improvements to enhance efficiency and accuracy.
• Work closely with finance, IT, and compliance teams to ensure smooth integration and operation of tax automation systems
• Strong understanding of SAP modules (e.g., SAP FI, SAP SD, SAP MM, etc.) and their integration with Vertex.

Job Description.

1.      Cloud experience (Any cloud is fine although AWS is preferred. If non-AWS cloud, then the experience should reflect familiarity with the cloud's common services)

2.      Good grasp of Scripting (in Linux for sure ie bash/sh/zsh etc, Windows : nice to have)

3.      Python or Java or JS basic knowledge (Python Preferred)

4.      Monitoring tools

5.      Alerting tools

6.      Logging tools

7.      CICD

8.      Docker/containers/(k8s/terraform nice to have)

9.      Experience working on distributed applications with multiple services

10.  Incident management

11.  DB experience in terms of basic queries

12.  Understanding of performance analysis of applications

13.  Idea about data pipelines would be nice to have

14.  Snowflake querying knowledge: nice to have

The person should be able to :

Monitor system issues

Create strategies to detect and address issues

Implement automated systems to troubleshoot and resolve issues.

Write and review post-mortems

Manage infrastructure for multiple product teams

Collaborate with product engineering teams to ensure best practices are being followed.

Experience

-3-6 years of experience in an HR Generalist role in a startup

-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems

Role and Responsibilities

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
• Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
• Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
• How to measure performance
• Benchmarking compensation across companies
• Attrition planning
• Succession planning
• Driving Learning & Development across company
• Ensuring cultural homogeneity
• Employee engagement
•  Performance Management and its process
• Compensation benchmarking

Talent Acquisition

• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.

Onboarding & Induction

Should have done the following:

• Plan and execute staff welfare programs.
• Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
• Take care of maintaining a good relationship between employee and employer

Employee Grievance Handling:

 Should have been involved in the below:

• Prepare and maintain employee retention policy.
• Handle and resolve grievances of employees.
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

Skills

• Proficiency in documenting processes and keeping up with industry trends.
• Excellent interpersonal and communication skills.
• Exceptional ability to screen candidates, compile shortlists and interview candidates.
• Experience in creating awareness of the company brand and establishing professional relationships with candidates.

Benefits

Too lazy to cook food? Delicious lunch served at office.

ESOPs, based on grade level

Comprehensive Health Insurance plans

• Proficiency with React Native.
• Experience and Understanding of ES6 & JavaScript Concepts.
• Experience with React.js and Redux.
• Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
• Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications.
• Has prior experience in creating bridging modules for React Native
• Understanding of the basic concepts of Android and iOS like Services, Background App Refresh, offline compatibility etc
• Hands on experience in Application Design and Development on React Native platform.
• Require knowledge of Version Control GIT.
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps

• Team Members Handling Experience
• Perform checks on correct functionality of the app
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Knowledge of React and the Javascript ecosystem
• Exposure to building ReactNative components in native iOS.
• Knowledge of Beacons and IOT will be value addition.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 50+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code of for React Native Platform.
• Gather specific requirements and suggest solutions.
• Troubleshoot and debug to optimize performance.
• Design interfaces to improve user experience.
• Liaise with the development team to plan new features.
• Ensure new and legacy applications meet quality standards.
• Research and suggest new mobile products, applications and protocols.
• Stay up-to-date with mobile new technology trends.

Company Overview

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.

The company was founded in 2015 and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100 year old distribution companies.

More about CareStack

●    Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focussed company in the space with the fastest growth in the segment.

●    Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others.

●    Venture backed with over $60M raised from leading financial and strategic investors.

●    HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin.

Role Overview

CareStack seeks to hire Software Development Engineer - 1 to build its next generation healthcare platform. You will be reporting to a Staff SDE in your business unit , to develop and release services and solutions for our platform, aligning with your business unit’s goals and objectives.

Key responsibilities

●    Technical Design

You can be a specialist in technology areas, but capable of creating complete designs to solve a specific problem that accomplishes a definitive product feature or enables a technical advancement.You should work with your lead to review your design and embrace the feedback

●    Process Definition/Adherence

You should deliver estimations, review test scenarios/cases created by QAs in your team, participate in sprint grooming and planning meetings. You must learn, practice and evangelize standard techniques for grooming, defining complexity of stories and estimation.

●    Code Quality

At Carestack we believe that your code reflects your character. Code for scale, produce maintainable reusable code. You must commit to clean coding, continuous refactoring to ensure a high level of code quality. Continuously learn, practice and evangelize coding patterns/best practices within and outside your team. You should ensure testability of team functional areas, facilitate integration testing, resolve deep rooted technical issues and proactively collaborate with team members in solving complex problems.

●    Team Player

You should proactively communicate to resolve dependencies within and outside the team. Understand organizations culture code and streamline conversations and activities that will further instill this code. Mentor and coach new additions to your team.

●    Value/Mission Alignment

Be a champion for CareStack within the Engineering team. Help drive workplace and cultural norms within your business unit that align with CareStack company values.

This role may be for you if you…

●    Have an insatiable itch to join and the courage to scale an early-stage technology company.

●    Have 2-4 years of experience in building modern day web platforms, using Microsoft technologies on the backend.

●    Can be a generalist or specialist with deep understanding of building software components that meet defined requirements, with good understanding of .NET Core/ASP.NET.

●    Are proficient in data structures and algorithms, and object oriented analysis and design of software systems.

●    Are a backend specialist with good understanding of event driven programming, distributed systems, caching/in-memory computing systems, data modeling for transactional systems.

●    Solid understanding of relational and non relational databases including warehouses.Preferably MySQL, MSSQL, Vertica and CosmosDB

●    Solid understanding of CI/CD patterns and IaC.

●    Expertise in building ETLs in both batch and streaming model.

●    Expertise in building and testing APIs and micro services

This role may not be for you if you…

●    Don’t have the itch to design solutions and write code and you don’t grab every other opportunity to review and write code.

●    Don’t have the fire in you to fight for your design suggestions and debate with logical data points

●    Don’t have the trait to be transactional in code reviews/design discussions, accept your mistakes and appreciate better ideas from your peers.

●    Haven’t developed the habit of doing objective conversations that are data driven.

THIS IS FOR YOU, IF YOU:

1. Love technology and have an innate interest in coding and building products.
2. Aren’t afraid of taking ownership and accountability. You love challenges and won’t stop till you haven’t found a solution.
3. Possess knowledge of Software development industry best practices.
4. Have hands-on experience and expertise in the technical competencies needed for the job, so that you can work independently.
5. Are passionate about the travel/hospitality space and can understand the nuances of hotel operations.
6. Know how to have fun and smile often.

JOB RESPONSIBILITIES:

1. Identify potential product ideas/features based on market research and discussions with
   customers and other stakeholders.
2. Design and drive the roadmap for the product – vision & strategy, feature definition, and milestones.
3. Manage end to end product – from concept, to design, development, testing to deployment/launch.
4. Manage Product Backlog
5. Competitive Benchmarking
6. Define success criteria for products and review usage/metrics.
7. Be responsible for Product Improvement and Innovation based on technology and market trends, as well as customer needs and feedback.

QUALIFICATION AND EXPERIENCE:

1. B.E./B.Tech + MBA (preferred but not mandatory).
2. At least 10+ years of total experience with 5+ years of relevant experience.
3. Excellent communication skills (active listening, verbal and written) - ability to comprehend and translate vague requirements into clear, detailed documentation.
4. Exceptional analytical and conceptual thinking skills.
5. Excellent planning, organizational, and time management skills.
6. Solid understanding of technology. Preferably past experience working as an engineer.

• Facilitating all Board Meeting and CEO reviews (weekly/ monthly/ quarterly)
• Flagging risk from smallest to largest which can derail projects or cause tart misses
• Owning and organizing quarterly planning sessions with internal partners with content, agenda, preparation, and oversight of deliverables
• Helping drive data driven presentations for the leadership team in both internal and external engagements
• Driving cross-functional objectives at the leadership level with exceptional project management and ownership

Desired Candidate Profile

• Graduation/ Post graduation (preferably in Strategy and Finance)
• 3+ years of experience in assisting executive leadership
• Excellent communication skills (English & 1 regional language)
• Competency in using MS Word, Excel & PowerPoint
• Working knowledge of data tools
• Understanding of business operations and related finance
• Comfort running strategic workshops with executive teams
• Extensive program management skills and ability to lead and facilitate strategic initiatives in a cross-functional environment
• Ability to partner, execute, and lead through influence