Customer Service Representative

We are seeking a Field Sales Executive to join our sales team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.

Key Responsibilities:

1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.

2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.

3. You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships.

4. Identify and understand client needs and requirements to provide appropriate solutions.

5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.

6. Maintain and update the customer database with accurate and detailed information.

7. Follow up on leads and maintain a high level of customer engagement.

8. Achieve daily, weekly, and monthly call targets and KPIs.

9.An effective sale representative must be an excellent communicator and have superior people skills.

10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

Requirements:

1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.

2. Excellent verbal and written communication skills in English.

3. Strong interpersonal skills and the ability to build relationships with clients.

4. Basic knowledge of IT solutions and services is preferred but not mandatory.

5. Ability to handle rejection and remain motivated and persistent.

6. Proficient in using MS Office Suite (Word, Excel, Outlook).

7. Comfortable working in a fast-paced and target-driven environment.

8. A degree in Business, Marketing, or a related field is a plus.

What you will do?

As a Full Stack Developer, you’ll be intrumental in shaping the future of AI assistants for data teams and understand the intricacies of Large Language Models (LLMs) to optimize their usage across multiple use cases. Utilizing Django, you'll architect back-end infrastructures optimized for handling data processes and LLM interactions. Your role involves building APIs with the Django Rest Framework. With React, you'll design user-centric interfaces that seamlessly integrate with our AI assistants, ensuring that data teams have an intuitive experience. Working at the forefront of AI revolutions and pushing the boundaries of what AI can achieve in data management and analysis.  

Responsibility

1. Back-end Development: Utilize Django to architect robust back-end infrastructures. Ensure they are tailored for complex data processes and seamless LLM interactions.

2. API Design: Craft efficient and scalable APIs using the Django Rest Framework. Founding Full Stack AI Engineer

3. Front-end Development: Transform UI/UX designs into functional web pages using React. Prioritize performance and deliver seamless user experiences.

4. AI Integration: Design user interfaces that flawlessly integrate with our LLMs, AI assistants, aiming to offer data teams an intuitive and efficient interaction.

5. Innovation: Stay abreast of AI advancements. Push boundaries and explore new possibilities in data management and analysis using AI. 

We're seeking a qualified Team Leader who is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members daily. able to act proactively to ensure smooth team operations and effective collaboration.

Requirement & Skills

Proven work experience as a team leader or supervisor

Excellent communication and leadership skills

Organizational and time-management skills

Decision-making skills

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Any Graduate/Post Graduate

Working days: 6 working days (Sundays off)

Shifts: 10:00am -7:00pm

Mandatory language: English

Laptop: candidates are to use their laptops.

Additional Compensation: If applicable, this will be decided based on your designation

• Candidate Should have 5+ Years Of Experience in Core Java
• You will need strong development skills to work on and improve our Scala-based services, and be able to work together with senior teammates to create appropriate architectural design and ensure all aspects are appropriate to meet the business need.
• Excellent Functional Design and Functional Programming skills (more than 2 years of business experience in Scala and Java projects, respectively)
• Core skills in key supporting technologies and/or frameworks such as Play (AKKA) / Lagom
• Proven experience working in teams in the successful delivery of complex, performant and high quality products
• Excellent spoken and written communication skills
• Experience of SaaS (Software as a Service) environments
• Exposure to RESTful web APIs and a service oriented architecture
• Experience in Linux environments, Shell scripting etc
• Working with XML and JSON including parsing, asserting / matching and extracting
• Experience with Continuous Integration environments and build tools, including Terraform, Jenkins, Maven, Gradle and Ant
• Experience with messaging systems such as Apache Kafka, Amazon Kinesis, Amazon SQS and Rabbit MQ
• Experience working on Live platform SDKs such as Twilio, AWS Elemental

We are looking for a dedicated backend developer (PHP) who loves programming and writes code that he/she is proud of.

As part of your job, you will constantly seek the latest technologies, be committed to using state-of-the-art solutions and never accept any performance on an ad-hoc basis.

• Bachelor's Degree in Computer Science or related field (or equivalent expertise).
• PHP - you should have at least 4 years experience in PHP and in OOP development. Can use PHP to supplement and extend existing product.
• PHP Framework - At least 3 years experience in one of the following frameworks: Symfony, Laravel, Yii or Zend.
• MySQL - Can perform SQL queries and build data-driven applications. Knows basic of relational database design.
• Problem Solver - Can effectively debug issues using tools like xdebug or chrome's console. Is familiar with stack overflow and other community resources.
• Version control systems - Can use Git and understand basic commands
• HTML, CSS and JS - Basic knowledge in HTML, CSS and JS, familier with one of JS frameworks is needed as well.
• Desirable Skills:
• Knowledge of APIs, such as twitter, Facebook, Google maps, Instagram, etc.
• Knowledge of NoSQL with some experience is plus.
• Knowledge of AWS, RabbitMQ, Redis, and ElasticSearch is a plus.

• Generating leads through social media marketing
• Designing and planning project microsites and other promotional videos & GIFs
• Optimizing landing pages and user funnels
• Creating content/ editing, designing, posting, outreach to platforms, Govt, CSR, NGOs and then marketing. sharing and spreading
• Maintaining partnerships with media agencies, vendors and all possible growth partners

Desired Candidate Profile

• Excellent understanding of digital marketing concepts and best practices within the Edtech industry
• Ability to execute smart growth strategies with focus on outcomes
• Exponential growth mindset
• Knowledge of analytics tools (e.g., Google Analytics, Amplitude)
• Analytical, Problem-solving and Calculative aptitude
• Focus and discipline
• Humility to learn, share & keep improving
• Excellent and proactive communication in all formats    

RF Engineer Job Responsibilities:

• Ensuring RF test equipment is calibrated to industry standards.
• Testing the performance of existing wireless products.
• Analysing RF broadcasting product and suggesting improvements.
• Troubleshooting RF tuning / antenna circuit issues.
• RF antenna design (PCB Antenna Design).
• Conducting laboratory tests on RF products.
• Ensuring regulatory standards are met.

RF Engineer Requirements:

• Bachelor's degree in Electronics engineering or a similar field.
• At least 5 years of experience as an RF engineer in the RF industry.
• Advanced knowledge of LTE and RF (Bluetooth/Wireless) networks.
• Excellent written and verbal communication skills.
• Knowledge of RF hardware systems and testing equipment.

## Please apply if you have experience working on Trading Applications, all others would be automatically rejected ###

Our Core team develops connectivity software for low latency communication with derivatives exchanges all over the world, as well as real-time position and risk limit monitoring. The team's expertise is also relied upon by other C++ development groups to produce high-quality libraries and frameworks for their application development. We have a high degree of freedom and responsibility to produce technologically advanced solutions to demanding real-world problems.

From joining you will have ownership on a diverse set of projects that have a direct impact on trading performance. You will work closely with highly skilled colleagues who share your enthusiasm and deep knowledge of C++, Linux and network protocols, and share your hunger to learn more.

What We Are Looking For

• An experienced Modern C++ developer (C++17/20), with minimum 5 years experience and proficiency with C++ templates.
• A developer, who designs code to push every performance boundary.
• Excellent written and verbal communication skills.
• Ability to solve new and unfamiliar problems quickly and creatively.

• Knowledge of multiple exchanges.
• Ultra low latency design.
• Template metaprogramming.
• Network programming experience.
• Python.

• A great engineering environment whereby technology is key to our success and a C++20 code base.
• Great friendly, informal and highly rewarding culture.
• Fast growing global firm with plenty of opportunities where you will have significant impact.