Customer Service Representative

Job Title : Technology Project Manager – Banking Domain

Experience : 8+ Years

Location : Gurgaon (On-site)

Job Type : Full-time

Job Summary :

We are looking for an experienced Technology Project Manager to lead digital transformation projects in the banking sector.

The role involves managing complex projects, cross-functional teams, and senior stakeholders using both Agile and Waterfall methodologies.

Mandatory Skills : 8+ Years of IT project management, banking domain expertise, Agile & Waterfall methodologies, stakeholder management, budget & risk handling, Excel & PowerPoint proficiency, banking regulations knowledge, and experience in digital transformation projects.

Requuired Mandatory Skills :

• 8+ years of IT Project Management experience.
• Strong knowledge of banking products (loans, deposits, payments, trade finance).
• Experience with Agile (Scrum/Kanban) and Waterfall project delivery.
• Proven success in stakeholder management and vendor coordination.
• Strong budget management and risk mitigation skills.
• Excellent Excel and PowerPoint proficiency.
• Hands-on experience in technology transformation projects.
• Knowledge of banking regulations and compliance.
• Ability to act as a Scrum Master when required.

About Us:

PluginLive is an all-in-one tech platform that bridges the gap between all its stakeholders - Corporates, Institutes Students, and Assessment & Training Partners. This ecosystem helps Corporates in brand building/positioning with colleges and the student community to scale its human capital, at the same time increasing student placements for Institutes, and giving students a real time perspective of the corporate world to help upskill themselves into becoming more desirable candidates.

Role Overview:

Entry-level Data Engineer position focused on building and maintaining data pipelines while developing visualization skills. You'll work alongside senior engineers to support our data infrastructure and create meaningful insights through data visualization.

Responsibilities:

• Assist in building and maintaining ETL/ELT pipelines for data processing
• Write SQL queries to extract and analyze data from various sources
• Support data quality checks and basic data validation processes
• Create simple dashboards and reports using visualization tools
• Learn and work with Oracle Cloud services under guidance
• Use Python for basic data manipulation and cleaning tasks
• Document data processes and maintain data dictionaries
• Collaborate with team members to understand data requirements
• Participate in troubleshooting data issues with senior support
• Contribute to data migration tasks as needed

Qualifications:

Required:

• Bachelor's degree in Computer Science, Information Systems, or related field
• around 2 years of experience in data engineering or related field
• Strong SQL knowledge and database concepts
• Comfortable with Python programming
• Understanding of data structures and ETL concepts
• Problem-solving mindset and attention to detail
• Good communication skills
• Willingness to learn cloud technologies

Preferred:

• Exposure to Oracle Cloud or any cloud platform (AWS/GCP)
• Basic knowledge of data visualization tools (Tableau, Power BI, or Python libraries like Matplotlib)
• Experience with Pandas for data manipulation
• Understanding of data warehousing concepts
• Familiarity with version control (Git)
• Academic projects or internships involving data processing

Nice-to-Have:

• Knowledge of dbt, BigQuery, or Snowflake
• Exposure to big data concepts
• Experience with Jupyter notebooks
• Comfort with AI-assisted coding tools (Copilot, GPTs)
• Personal projects showcasing data work

What We Offer:

• Mentorship from senior data engineers
• Hands-on learning with modern data stack
• Access to paid AI tools and learning resources
• Clear growth path to mid-level engineer
• Direct impact on product and data strategy
• No unnecessary meetings — focused execution
• Strong engineering culture with continuous learning opportunities

Responsibilities:

• Lead Design Initiatives: Spearhead and oversee all design projects, ensuring alignment with the company's brand guidelines and overall vision.
• Team Collaboration: Collaborate with cross-functional teams, including marketing, product development, and content creation, to understand design requirements and deliver innovative solutions.
• Design Strategy: Develop and implement design strategies that enhance the overall user experience and align with the company's business objectives.
• Creative Direction: Provide creative direction and mentorship to the design team, fostering a collaborative and innovative work environment.
• Design Execution: Take ownership of end-to-end design processes, from concept development to final execution, ensuring high-quality, on-brand deliverables.
• Video Editing: Utilize your video editing expertise to create compelling visual content for various marketing and promotional initiatives.
• Brand Consistency: Uphold brand consistency across all design elements, maintaining a cohesive and recognizable visual identity.
• Market Research: Stay abreast of industry trends and competitor activities to ensure our designs are cutting-edge and resonate with our target audience.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field.
• Minimum of 3 years of professional design experience, with a preference for candidates with a background in a design agency.
• Proven experience in video editing, with a minimum of 2 years of hands-on experience using industry-standard tools and software.
• Strong portfolio showcasing a diverse range of design projects, including print, digital, and video work.
• Excellent communication and interpersonal skills, with the ability to articulate design concepts to both creative and non-creative stakeholders.
• Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software.
• Ability to thrive in a fast-paced, collaborative environment and adapt to changing priorities.
• Kindly revert back if interested for the same

Job Title: Sr. Purchase Engineer (From Pharmaceutical Industry)

Location: Mumbai-Ghatkopar

Department: Purchase

Experience: 3-5yrs in pharmaceuticals

Qualifications:

 Diploma / Bachelor's Degree in Mechanical, Electrical, or related field

Skills:

 Experience in pharmaceutical, automation, or equipment manufacturing industries.

 Familiarity with import/export documentation and procurement policies.

 Strategic thinker with a proactive and results-oriented mind-set.

 Excellent communication and interpersonal skills.

 Computer knowledge like Excel, Word, Power point.

 Detail-oriented with strong organisational and multitasking abilities.

Key Responsibilities:

 Handle purchase requisitions and procurement of raw materials, components, and services as per company requirements.

 Work with an ERP system to manage purchase orders, track inventory, and generate reports.

 Conduct market research and vendor analysis to identify cost-effective and reliable suppliers.

 Oversee the sourcing of materials, goods, and services to meet company requirements.

 Monitor market trends and conduct cost analysis to identify cost-saving opportunities.

 Establish and maintain strong relationships with key suppliers and vendors.

 Ensure compliance with relevant laws, regulations, and ethical standards in procurement activities.

 Implement and optimise procurement processes for maximum efficiency.

 Prepare and maintain purchase records, price lists, and vendor agreements.

 Analyse and report on procurement metrics, performance, and budget adherence.

 Implement risk management strategies to address potential disruptions in the supply chain.

 Continuously evaluate and improve vendor performance and product quality.

 Participate in budget planning and contribute to cost management initiatives.

 Stay informed about industry trends, emerging technologies, and best practices.

Requirement

• Developer Background: The ideal candidate should come from a developer background with knowledge of Java and other programming languages.
• Database Management: They must have hands-on experience with database management.
• Experience Level: We are looking for a minimum of 3 years of experience.
• On-Call Experience: They must have proven on-call experience, demonstrating strong problem-solving skills, excellent communication, and the ability to manage stress effectively. We also value collaboration, proactivity, and a curious mindset.

L2 Support Engineers are responsible for:

1. Production Issue Debugging

○ Analyzing logs and monitoring application behavior to identify root

causes of production issues.

○ Providing temporary resolutions using database-level fixes or

configuration changes.

1. Handling Escalations from L1 Support

○ Addressing tickets and issues escalated from L1 by providing immediate

workarounds.

○ Ensuring minimal downtime and impact on business operations.

1. Forwarding Issues to L3/Development Team

○ When a permanent code-level fix is required, the issue is escalated to the

L3 (Development) team.

○ Prior to escalation, L2 should provide a detailed analysis and temporary

resolution (e.g., database fix) to minimize user impact.

1. Root Cause Analysis and Documentation

○ Conducting detailed root cause analysis (RCA) for major incidents.

○ Updating the Confluence Playbook with clear, actionable steps for L1

teams to facilitate future self-resolution.

Position Overview:

Versatile Commerce empowers all organizations with innovative technology, enabling them to thrive and succeed with our bespoke solutions. Our tailored solutions not only simplify complex obstacles but also ensure unwavering reliability, positioning our clients at the center of every innovation. As a .NET Developer, you will be responsible for designing, developing, and maintaining web applications and systems that support Versatile Commerce digital presence. You will work with technologies such as .NET, ASP.NET, C#, SQL Server, MVC, Sitefinity CMS, and Azure to deliver high-performance and scalable solutions.

Key Responsibilities:

• Develop, enhance, and maintain web applications using .NET, ASP.NET, C#, and MVC.

• Design and optimize database solutions using SQL Server.

• Work with Sitefinity CMS to manage and develop content-driven websites.

• Deploy and manage applications on Microsoft Azure, ensuring scalability and security.

• Collaborate with cross-functional teams, including designers, testers, and project managers, to deliver high-quality solutions.

• Ensure application performance, security, and scalability by following best practices.

• Troubleshoot, debug, and optimize existing applications.

• Stay up to date with emerging technologies and industry’s best practices. 

Required Qualifications:

• Proven experience in .NET development, including ASP.NET, C#, and MVC.

• Strong knowledge of SQL Server, including database design and optimization.

• Experience with Sitefinity CMS or other content management systems. • Familiarity with Microsoft Azure services for hosting and deployment.

• Understanding of RESTful APIs, web services, and third-party integrations.

• Knowledge of front-end technologies such as HTML, CSS, JavaScript, and jQuery is a plus.

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork abilities.

• Knowledge of DevOps practices, CI/CD pipelines, and cloud security.

• Certifications in Microsoft Azure or Sitefinity are a plus

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style

rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016,2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in

2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.

Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), the early engineering team of Zoho(a leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

What You will do

● Create beautiful software experiences for our clients using design thinking, Lean and agile methodology.

● Work on software products designed from scratch using the latest cutting-edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript, etc.

● Server-side development experience mainly in JAVA.

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery, etc. is good to have.

● Passion for software engineering and following the best coding concepts.

● Good to great problem-solving and communication skills.

Nice to have Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with DevOps, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including top-up insurance for COVID).

Location

Remote - work from anywhere.

At Source.One, we are building an E-commerce 3.0 platform for Industrial raw materials. There are some major differences in the B2B E-commerce market vs a B2C market (like Amazon, Flipkart etc). For instance, in the B2B market, it is very difficult to push customers to adapt to a new technology given that the smallest customer is a HNI (High Networth Individual). Another example is the volume of trade. In B2C, the average transaction value maybe around Rs. 100-500. In B2B market the minimum transaction value would be around Rs. 5 Lakhs. There are several such interesting differences which makes working in this market a very unique and fun experience.

 JD

1. Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
2. Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
3. Create product strategy documents that describe business cases, high-level use cases, technical requirements.
4. Develop, implement, and maintain production timelines across multiple departments.
5. Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
6. Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

Requirement

• Bachelor’s degree in product design or engineering
• Strong experience in a dynamic product management role
• Proven experience overseeing all elements of the product development lifecycle
• Highly effective cross-functional team management
• Previous experience delivering finely-tuned product marketing strategies
• Exceptional writing and editing skills combined with strong presentation and public speaking skills

What you get:

• Core Team Member of the Fastest Growing Tech-Commerce in India.
• Attractive Salary + eSOPs
• Profit-Sharing participation, with NO Upper Cap.
• Mindshare with the Best Brains in Tech-led Distribution Business.
• Free-hand in designing and implementation Regional Strategies

• Design and build reliable distributed systems that handle high volumes of data With low latency.
• Maintain, support, and enhance business-critical systems.
• Ensure timely and high quality of software development w.r.t to project architecture, code quality, testing, and deployment.
• Own complete service lifecycle including development, deployment, performance on scale, and monitoring.
• Make your mark on ambitious projects

Backend Tech Stack

• Go and Scala
• Environments build around Docker and GCP
• Complete Kubernetes infrastructure

Requirements

• Is a great problem solver who takes pride in their work
• Is comfortable with the unknown and loves to experiment
• Can construct good arguments for methodologies or practices
• Strong concepts of clean code principles
• Has worked with, or understands the principles behind working with data at scale