Customer Service Representative

Hiring for the position of Full Stack Developer  / Senior Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

We are seeking an experienced Full Stack Developer with a strong background in React.js, JavaScript, TypeScript, and Node.js.

As a member of our development team, you will be responsible for designing, developing, and maintaining our web applications, ensuring high-performance and responsiveness across the entire software stack.

Responsibilities:

• Collaborate with cross-functional teams to understand requirements and develop innovative solutions using React.js, JavaScript, TypeScript, and Node.js.
• Design, develop, and deploy scalable and reliable web applications with a focus on usability, performance, and security.
• Write clean, maintainable, and efficient code using industry best practices and coding standards.
• Develop reusable components and libraries for future use.
• Collaborate with UI/UX designers to translate wireframes and mockups into responsive web interfaces.
• Optimize applications for maximum speed and scalability.
• Implement automated testing and continuous integration to ensure code quality and reliability.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5-8 years of professional experience in web development with a focus on React.js, JavaScript, TypeScript, and Node.js.
• Strong proficiency in React.js, including hooks, context API, and component lifecycle.
• Proficient in JavaScript and TypeScript with a good understanding of functional programming concepts.
• Experience with Node.js and building RESTful APIs using Express.js or similar frameworks.
• Solid understanding of web fundamentals such as HTML5, CSS3, and responsive design.
• Experience with version control systems (Git) and collaborative development workflows (GitFlow).
• Knowledge of testing frameworks (Jest, Enzyme, Mocha) and writing unit and integration tests.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

1. Building up and leading the Testing Team to the success of project
2. Defining the scope of testing within the context of each release / delivery
3. Deploying and managing resources for testing
4. Applying the appropriate test measurements and metrics in the product and the Testing Team
5. Planning, deploying and managing the testing effort for any given engagement.

You will join a team of highly skilled engineers who are responsible for delivering Acceldata’s support services. Our Site Reliability Engineers are trained to be active listeners and demonstrate empathy when customers encounter product issues. In our fun and collaborative environment  Site Reliability Engineers develop strong business, interpersonal and technical skills to deliver high-quality service to our valued customers.

When you arrive for your first day, we’ll want you to have:

• Solid skills in troubleshooting to repair failed products or processes on a machine or a system using a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again
• A strong ability to understand the feelings of our customers as we empathize with them on the issue at hand
• A strong desire to increase your product and technology skillset; increase- your confidence supporting our products so you can help our customers succeed

In this position you will…

• Provide Support Services to our Gold & Enterprise customers using our flagship Acceldata Pulse,Flow & Torch Product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
• Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products
• Participate in the queue management and coordination process by owning customer escalations, managing the unassigned queue.
• Be involved with and work on other support related activities - Performing POC & assisting Onboarding deployments of Acceldata & Hadoop distribution products.
• Triage, diagnose and escalate customer inquiries when applicable during their engineering and operations efforts.
• Collaborate and share solutions with both customers and the Internal team.
• Investigate product related issues both for particular customers and for common trends that may arise
• Study and understand critical system components and large cluster operations
• Differentiate between issues that arise in operations, user code, or product
• Coordinate enhancement and feature requests with product management and Acceldata engineering team.
• Flexible in working in Shifts.
• Participate in a Rotational weekend on-call roster for critical support needs.
• Participate as a designated or dedicated engineer for specific customers. Aspects of this engagement translates to building long term successful relationships with customers, leading weekly status calls, and occasional visits to customer sites

In this position, you should have…

• A strong desire and aptitude to become a well-rounded support professional. Acceldata Support considers the service we deliver as our core product.
• A positive attitude towards feedback and continual improvement
• A willingness to give direct feedback to and partner with management to improve team operations
• A tenacity to bring calm and order to the often stressful situations of customer cases
• A mental capability to multi-task across many customer situations simultaneously
• Bachelor degree in Computer Science or Engineering or equivalent experience. Master’s degree is a plus
• At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), experience with managing and supporting a cloud infrastructure on any of the 3 platforms. Also knowledge on Kubernetes, Docker is a must.
• Strong troubleshooting skills (in example, TCP/IP, DNS, File system, Load balancing, database, Java)
• Excellent communication skills in English (written and verbal)
• Prior enterprise support experience in a technical environment strongly preferred

Strong Hands-on Experience Working With Or Supporting The Following

• 8-12 years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes)
• Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
• Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
• Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps

You might also have…

• Linux, NFS, Windows, including application installation, scripting, basic command line
• Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI

• Experience working with scripting languages (Bash, PowerShell, Python)
• Working knowledge of application, server, and network security management concepts
• Familiarity with virtual machine technologies
• Knowledge of databases like MySQL and PostgreSQL,
• Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus

The right person in this role has an opportunity to make a huge impact at Acceldata and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.

Learn more at https://www.acceldata.io/about-us">https://www.acceldata.io/about-us

Job Description

About:

Market network for digital creators. The platform provides a marketplace for YouTubers, twitch streamers, Instagrammers. It provides tools to creators to build their brand, business, and unlock new revenue streams while growing existing revenue streams.

Creators today find themselves at the mercy of social media platforms to get their content out in front of their fans. Its is a seed funded startup building a platform to encourage more creators to take full control of their growth, become self-sufficient, and not get exploited.Softwares have streamlined other industries to great benefit in the last 25 years. We think it’s inevitable that it will also happen in our ecosystem. In the last decade, we saw Shopify do that for e-commerce entrepreneurs and AngelList empower tech entrepreneurs. We want to do the same for media entrepreneurs. How do we plan on doing this? By helping creators globally to engage deeply with their fans and communities; monetize much earlier into their journeys of being successful independent businesses and empower them to effectively manage their business. The founding team of CreatorStack is a diverse mixture of seasoned technology entrepreneurs, musicians, content creators, and artists. We love solving problems. And we love solving them as a team. If you believe that chasing your creativity should be financially rewarding, then come join us.

Roles & Responsibilities:

• Work on a disruptive product that’s still in its early stages
• Be responsible for the development and maintenance of the CreatorStack mobile app aimed at iOS and Android
• Translate designs and wireframes into high-quality code
• Ensure the best possible performance, quality, and responsiveness of the CreatorStack app
• Mentor other engineers, define our technical culture and help to build a fast-growing team.

Must Have:

• Have experience in product development, architecture, and design for a 2 to 5 years
• Are proficient in Flutter language
• Have the ability to learn and look for ways to improve yourself and the processes around you
• Have strong knowledge of iOS and Android frameworks and the ability to deal with different screen sizes
• Are proficient with RESTful api's to connect mobile applications to back-end services
• Experience with storage, threading, and performance tuning
• The ability to mentor and support other team members by doing code reviews and applying your experience in process and technical leadership
• Experience working with agile team environments and if you are a self-starter, conscientious member of the team
• Good knowledge in pixel-perfect implementation of designs

Nice to have:

• If you have worked in a fast product-driven culture and have the ability to build an experience that solves users' problems - we like to work with team members who have a solid hold on product and design thinking
• If you have led teams in your past experiences
• If you also have experience in working with languages like React and Swift

Benefits :

• It is a market network platform for internet native digital content creators turns their passion into a profitable venture. Our products help them accelerate growth and increase direct monetization for creators around the globe

At Pratishthan we are looking for enthusiastic software engineers with up to 5 years of work experience with great programming and problem-solving skills. You should be open to working in any of the tech stacks, as technology is just a means to deliver the solution to customer problems. Preferred technologies are Java, spring boot, Node JS or C++.  However, specific tech stack experience is not a prerequisite if the candidate has relevant experience and is open to learning. 

You will be part of an engineering team developing large cloud-based enterprise applications. Currently, the team @Pratishthan consists of passionate experienced individual contributors who want to make a difference in the software product landscape in India.

Requirements:

• Candidates should be hands-on developers with a strong command of data structures, algorithms, programming fundamentals and DBMS concepts.
• We look for people who have good conceptual clarity and can recognize patterns and come up with multiple approaches to solve problems.
• Candidates should have exposure to designing components as part of applications, independently. 
• Good scores in any of the online coding platforms like LeetCode, CodeChef, HackerRank etc. would be preferred. (Please specify the scores in the resume.)
• Experience in designing and developing microservices, event- driven systems, cloud platforms, data analytics etc would be added advantage.
• Looking for professionals who are passionate and self-driven to learn newer technologies and enjoy challenging work.

Role : React JS Developer 

• 1-4 years of experience as a React JS developer. 
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles 
• Experience with popular React.js workflows (such as Flux or Redux) ● Familiarity with newer specifications of ECMAScript
• Experience with HTML,CSS, Bootstrap and UI Design 
• Knowledge of RESTful APIs 
• Knowledge of modern authorization mechanisms, such as JSON Web Token ● Familiarity with modern front-end build pipelines and tools 
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements 
• Familiarity with code versioning tools {such as Git} 

Desired Candidate Profile

Mobile App Developer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused IT Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA.

We are looking for Mobile App developers to join our development team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Key Qualifications

· Minimum 1 - 3 years of experience working in a development team with hands-on experience in Android / iOS/Cross-Platform Development frameworks

· Design and build different layers of the iOS app or/and Android mobile applications

· Experience in submitting at least one application to Google Play Store or Apple App store

· Work on building a product from scratch and involve in the entire application lifecycle concept, design, test, release, and support

· Experience with third-party libraries, social media integration, and APIs

· Hands-on Flutter, open-source mobile application development framework

· Should understand and have knowledge on the application security practices/vulnerabilities

· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database

· Worked on open - source tools for logging, monitoring, search engine, caching etc.

· Familiarity with RESTful APIs to connect iOS applications to back-end services

Key Responsibilities

· Ambitious individuals who can work under their own direction towards agreed targets/goals.

· Must be flexible to work on the office timings to accommodate the multi-national client timings

· Will be involved in solution designing from the conceptual stages through development cycle and deployments.

· Willing to learn new technologies and work on research-orientated projects

· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

· Scope and deliver solutions with the ability to design solutions independently based on high-level architecture.

· Independent thinking, Desire / Ability to work in a fast-paced environment with creativity and brainstorming

http://www.banyandata.com" target="_blank">www.banyandata.com 

• Writing skills
• Media Management & Publishing
• Client Servicing
• Account Management