Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.
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About LH2 Holdings (LH2holdings.com)
LH2Holdings is a holding company that acquires digital media, SAAS, and marketplace businesses with a vision of building the Berkshire Hathaway of digital businesses. LH2Holdings was founded by serial entrepreneurs who have built and sold companies in the past.
LH2 derives its name from Liquid Hydrogen which is the most commonly used rocket fuel which is what we endeavor to be for digital businesses.
Job Description:
- SEO Strategy Development: Develop and implement effective SEO strategies to enhance website visibility and improve search engine rankings.
- Keyword Research: Conduct in-depth keyword research to identify target keywords and optimize website content accordingly.
- On-Page & Off-Page Optimization: Execute on-page and off-page SEO activities, including content optimization, link building, and technical SEO.
- Performance Monitoring: Monitor and analyze website performance metrics using tools such as Google Analytics and Google Search Console.
- Growth Strategy & Planning: Design and implement growth strategies focused on topic and category expansion to drive business growth and revenue.
- Business & Revenue Growth Planning: Develop and execute plans to grow the business, identifying new opportunities for revenue generation and audience engagement.
- Social Media & Content Syndication: Create strategies for social media engagement and content syndication to expand reach and visibility.
- Email Marketing & Newsletters: Plan and oversee email marketing campaigns and newsletters, ensuring effective content distribution and audience engagement.
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- Stakeholder Management: Engage and collaborate with stakeholders (partners) through strategic planning and brainstorming sessions to align on business goals and growth initiatives.
- Competitive Analysis: Keep track of competitors’ SEO and growth strategies, adjusting our tactics to maintain a competitive edge.
Skill Set Required:
- Bachelor's degree in marketing, communications, or a related field.
- Proven experience as an SEO Manager or similar role, with a track record of improving search engine rankings and driving organic traffic.
- In-depth knowledge of SEO techniques, strategies, and best practices.
- Familiarity with SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
- Knowledge in using WordPress.
- Strong analytical skills and the ability to interpret data and metrics to make informed decisions.
- Excellent communication and collaboration skills.
- Creative thinking and problem-solving abilities.
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Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR
Demonstrated Skills:
• Average ability on calling, spoken and written English with moderate medical billing knowledge.
• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues and problems.
Roles & Responsibilities:
• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy.
• Willingness to work in the night shift
• Meet Compliance requirements like HIPPA etc.
• Meet QMS and ISMS requirements
• Meet productivity and quality standards
• Should have good typing speed of 25 wpm
• Should ensure 100% attendance.
Sr. Executive - AR:-
Demonstrated Skills:
• Above average calling, spoken and written English skills, high medical billing knowledge
• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors
• Should be a team player and collaborate in solving the issues
Roles & Responsibilities:
• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed
• Mentor and guide team members
• Willing to work in Night shifts
• Typing skills should be at min 30 wpm
• Should ensure 100% attendance. Should not have any unapproved absenteeism
• Ensure required quality standards.
Hi ,
Greetings from Goprotoz.
Please check the company profiles.
Company Overview:
GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.
We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global
Website: https://www.goprotoz.com/
Location: https://goo.gl/maps/XXoRHtHB93y
JD/Main skills
- Designer with client handling
- Team management
- Good in UI designs and also UX
- Fluent communication
Thanks
Divija
Mandatory Skills:
Minimum 3+ years of experience
Solid and proficient skills in Java, Spring Framework, JDBC
Solid and proficient skills in Angular 6+
Strong foundation in Restful design practices
Experience in Unit Testing, Data Mockup and Automation Test
Strong communication
Knowledge of Control M
Good to have:
Knowledge of Scrum and Agile
Knowledge of DevOps tooling (e.g., Jenkins, Git, Maven)
Knowledge of basics of Cloud Computing
Knowledge of Python
Knowledge of Jenkins
Location: Hybrid / Remote
- Running Social Media Campaigns across all platforms (Google, FB,Insta etc).
- Managing and taking responsibility of the Store KPI’s
- Reaching out to as many consumers as possible by building scalable multi-touch programs and campaigns that span not only online but also offline channels
- Sourcing customers through social media campaigns, strategic partnerships, and Google Adwords campaigns of potential buyers in the TG.
- Being responsible for online ads such as Adwords, SEO, radio, email marketing, and content syndication.
- Playing a key role in the planning and management of SEM, Email Marketing, and so forth.
- Being responsible for Lead Management and nurturing through various interventions and Channels.
- Conducting research and analyses to deliver reports to the senior management on the performance of marketing campaigns and programs.
- Conducting forecasting and estimations on the profitability of the campaigns.
- Optimizing targeting and segmentation, as well as the allocation of budgets across multiple paid social channels inclusive of YouTube and Facebook to generate cost effective user actions.
- Passing the lead from the channel to the website.
- Ensuring that appropriate measures are in place for the purpose of assessing consumer satisfaction by liaising with the Customer Experience Management team.
- Collaborating with the engineering, IT, search marketing, and operations departments to optimize programs, campaigns, and landing pages, based on the real-time performance and the ROI.
- Building / Integrating various marketing automation tools for the purpose of enhancing the digital marketing efforts.
- Ensuring that leads are converted into consumers through well-crafted campaigns and close partnership with the sales department.
- Partnering up with senior performance management and key stakeholders in reporting back on the effectiveness of programs and campaigns, conversion rates, and online sales.
- Actively participating in the support and development of new ideas by key marketing department personnel, for example, SEO, SEM, and CRM managers
Desired Candidate Profile
What you need to have:- Bachelor’s degree in Marketing, Business Administration, Information Technology, Computer Science, or any other related field. An equivalent of the same in working experience is also acceptable.
- 3+ years working experience in online acquisition marketing position. Working experience in a key marketing position, preferably as a SEO/SEM Manager Is a plus.
- Experience in building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix.
- Should portray a passion and exceptional analytical skills and demonstrate a fluency in acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels.
- demonstrate proficiency in optimizing and executing SEM, PPC as well as Facebook Ads, Instagram Ads, and Display Advertising.
- Should be capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
- Use consumer insights to come up with and develop creative marketing acquisition tactics that can be applied throughout the department.
- Must also be a strong communicator both in verbal and written form.
- Should be capable of translating complex information and data into clear and easily understandable reports.
- Proficient in Ms Word, PowerPoint, and Ms Excel for the purpose of creating both visually and verbally engaging reports.
- Highly adaptable and quick learner. Come up with prompt solutions for marketing campaigns and programs.
- Have exceptional interpersonal skills that will aid in the execution of duties.
- Should have an ability to prioritize and meet deadlines when working on multiple projects with tight deadlines, be decisive, have a positive can-do attitude.
- Have a keen eye for detail, have initiative and be proactive going beyond the call of duty, have an ability to form logical cases that persuade consumers, have an ability to present recommendations and results to senior management with confidence, be consumer-oriented ensuring consumer expectations are always met.
- Should possess the ability to form meaningful relationships with colleagues, collaborating personnel, senior performance management, and even consumers.
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- Assist high-end web applications using , Node JS , Mongo DB , Angular9+
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- Active in client communication to understand functional requirements
- Assist in design, coding and testing
- Provide quick and simple technical solutions
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- Coding architecture for frontend and backend
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- Establish code architecture decisions for supporting scalability and good performance
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- A Bachelor’s in a related computer science field.
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- In depth knowledge of NodeJS, ExpressJS or Restify
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JD
Accelerate customer adoption of Business • Analytics / RPA / DevOps etc. • Services Business • Understand customer preferences adequately, • Be able to handle discussions independently with the client • Present offerings to CXO level audience • Be comfortable with the fact that the business is composed of many small deals • Being a business that is composed of small and mid-sized ARRs • Execute for closure in the week/ month and plan for the quarters ahead • Are natural team players • Work closely with the OEM team and Partners to ensure success across all • service lines.
We are looking for strong tech leaders to drive the platform and product to the next level. We are looking for seasoned technical leaders from .NET background with experience in building cloud-based web applications and products. The role involves understanding business requirements, customer problems, architecting the appropriate solutions that are secure, scalable, high performing and testable.
Requirements:
- Passion for building and delivering great software with a strong sense of ownership, while working closely with juniorteam members.
- 6+ years of experience in building web applications using ASP.NET MVC and .NET platform in general.
- Experience of architecting and designing web applications and services
- Experience in building applications on .NET Core, is a great plus
- Should have strong UI development skills using HTML, CSS/JavaScript frameworks.
- Strong experience with Build and Release, Agile processes and Estimation/Planning
- Exposure to New Relic or similar tools to optimize web application performance
- Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records
- Good to have experience in building workflow engine from scratch.
- Understanding and experience of working with Product Management, Design and DevOps teams.
Company: Axis Bank
Designation: Relationship Executive
Job Description :
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
- Revenue generations through Cross Selling products & Interest Collection.
- Maintain good relationships with clients so that the business can
maximize the value of those relationships.
- Customer Relationship and Follow-up.
- Maintenance of important registers and daily reports.
- Cash Management and accounting.
- Canvasing and sourcing of New Customers to increase Gold loanBusiness, Gold Appraisal.
Requirements and Qualifications:
- Languages: Hindi and English
- Bachelor’s degree in business, marketing, management, or related field
- B.A freshers also apply
Experience :
- 0 – 1.5 years of experience in a sales or customer service role.
SALARY: Upto 4L /per annum
Incentive ; 40k per 3 months for average performance
Upto 1L for efficient and talented performance
Location : Crescent 3,Prestige shantinikethan, Near IPTL Main Road , Bengaluru,Karnataka-560067.