Cutshort logo
CareStack logo
Customer Service Representative
Customer Service Representative
CareStack's logo

Customer Service Representative

Arjun Mitra's profile picture
Posted by Arjun Mitra
1 - 10 yrs
$5.7K - $6.2K / yr
Manila, Cebu (Philippines)
Skills
Customer Service
English Proficiency
Microsoft Office
Voice processing

Job Title: Virtual Assistant (Customer Support)


Company: CareStack


Location: Manila or Cebu (On-site)


Position Type: Full-time, Graveyard Shift (40 hours/week)


About CareStack:


Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact. 


Job Description:


CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.


Responsibilities:


Handle customer inquiries and concerns via voice processing in a professional and efficient manner.

Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.

Utilize English proficiency to communicate effectively and clearly with customers.

Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.

Collaborate with the team to maintain high standards of service excellence.

Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.

Requirements:


Minimum of 3 years of demonstrated Customer Support experience.

Proficiency in English, both spoken and written, with excellent communication skills.

Strong familiarity with Microsoft Office tools.

Proven experience in handling customer inquiries and concerns in a voice processing capacity.

Experience in managing international clients is highly desirable.

Ability and willingness to work on-site in either Manila or Cebu.

Commitment to working the graveyard shift (9PM to 6AM Philippine Time).



Benefits:


Competitive salary package.

Opportunities for growth and professional development.

Dynamic and collaborative work environment.

Incentives and rewards for outstanding performance.

Comprehensive benefits package.

If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!


How to Apply:


Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About CareStack

Founded :
2015
Type :
Product
Size :
100-500
Stage :
Raised funding

About

CareStack™ is a powerful enterprise practice management solution on the cloud for DSOs and growing dental group practices.
Read more

Company social profiles

instagramlinkedintwitterfacebook

Similar jobs

Healthcare Industry
Healthcare Industry
Agency job
via Peak Hire Solutions by Dhara Thakkar
Bengaluru (Bangalore)
6 - 10 yrs
₹25L - ₹30L / yr
MLOps
Generative AI
skill iconPython
Natural Language Processing (NLP)
skill iconMachine Learning (ML)
+22 more

JOB DETAILS:

* Job Title: Principal Data Scientist

* Industry: Healthcare

* Salary: Best in Industry

* Experience: 6-10 years

* Location: Bengaluru

 

Preferred Skills: Generative AI, NLP & ASR, Transformer Models, Cloud Deployment, MLOps

 

Criteria:

  1. Candidate must have 7+ years of experience in ML, Generative AI, NLP, ASR, and LLMs (preferably healthcare).
  2. Candidate must have strong Python skills with hands-on experience in PyTorch/TensorFlow and transformer model fine-tuning.
  3. Candidate must have experience deploying scalable AI solutions on AWS/Azure/GCP with MLOps, Docker, and Kubernetes.
  4. Candidate must have hands-on experience with LangChain, OpenAI APIs, vector databases, and RAG architectures.
  5. Candidate must have experience integrating AI with EHR/EMR systems, ensuring HIPAA/HL7/FHIR compliance, and leading AI initiatives.

 

Job Description

Principal Data Scientist

(Healthcare AI | ASR | LLM | NLP | Cloud | Agentic AI)

 

Job Details

  • Designation: Principal Data Scientist (Healthcare AI, ASR, LLM, NLP, Cloud, Agentic AI)
  • Location: Hebbal Ring Road, Bengaluru
  • Work Mode: Work from Office
  • Shift: Day Shift
  • Reporting To: SVP
  • Compensation: Best in the industry (for suitable candidates)

 

Educational Qualifications

  • Ph.D. or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field
  • Technical certifications in AI/ML, NLP, or Cloud Computing are an added advantage

 

Experience Required

  • 7+ years of experience solving real-world problems using:
  • Natural Language Processing (NLP)
  • Automatic Speech Recognition (ASR)
  • Large Language Models (LLMs)
  • Machine Learning (ML)
  • Preferably within the healthcare domain
  • Experience in Agentic AI, cloud deployments, and fine-tuning transformer-based models is highly desirable

Role Overview

This position is part of company, a healthcare division of Focus Group specializing in medical coding and scribing.

We are building a suite of AI-powered, state-of-the-art web and mobile solutions designed to:

  • Reduce administrative burden in EMR data entry
  • Improve provider satisfaction and productivity
  • Enhance quality of care and patient outcomes

Our solutions combine cutting-edge AI technologies with live scribing services to streamline clinical workflows and strengthen clinical decision-making.

The Principal Data Scientist will lead the design, development, and deployment of cognitive AI solutions, including advanced speech and text analytics for healthcare applications. The role demands deep expertise in generative AI, classical ML, deep learning, cloud deployments, and agentic AI frameworks.

 

Key Responsibilities

AI Strategy & Solution Development

  • Define and develop AI-driven solutions for speech recognition, text processing, and conversational AI
  • Research and implement transformer-based models (Whisper, LLaMA, GPT, T5, BERT, etc.) for speech-to-text, medical summarization, and clinical documentation
  • Develop and integrate Agentic AI frameworks enabling multi-agent collaboration
  • Design scalable, reusable, and production-ready AI frameworks for speech and text analytics

Model Development & Optimization

  • Fine-tune, train, and optimize large-scale NLP and ASR models
  • Develop and optimize ML algorithms for speech, text, and structured healthcare data
  • Conduct rigorous testing and validation to ensure high clinical accuracy and performance
  • Continuously evaluate and enhance model efficiency and reliability

Cloud & MLOps Implementation

  • Architect and deploy AI models on AWS, Azure, or GCP
  • Deploy and manage models using containerization, Kubernetes, and serverless architectures
  • Design and implement robust MLOps strategies for lifecycle management

Integration & Compliance

  • Ensure compliance with healthcare standards such as HIPAA, HL7, and FHIR
  • Integrate AI systems with EHR/EMR platforms
  • Implement ethical AI practices, regulatory compliance, and bias mitigation techniques

Collaboration & Leadership

  • Work closely with business analysts, healthcare professionals, software engineers, and ML engineers
  • Implement LangChain, OpenAI APIs, vector databases (Pinecone, FAISS, Weaviate), and RAG architectures
  • Mentor and lead junior data scientists and engineers
  • Contribute to AI research, publications, patents, and long-term AI strategy

 

Required Skills & Competencies

  • Expertise in Machine Learning, Deep Learning, and Generative AI
  • Strong Python programming skills
  • Hands-on experience with PyTorch and TensorFlow
  • Experience fine-tuning transformer-based LLMs (GPT, BERT, T5, LLaMA, etc.)
  • Familiarity with ASR models (Whisper, Canary, wav2vec, DeepSpeech)
  • Experience with text embeddings and vector databases
  • Proficiency in cloud platforms (AWS, Azure, GCP)
  • Experience with LangChain, OpenAI APIs, and RAG architectures
  • Knowledge of agentic AI frameworks and reinforcement learning
  • Familiarity with Docker, Kubernetes, and MLOps best practices
  • Understanding of FHIR, HL7, HIPAA, and healthcare system integrations
  • Strong communication, collaboration, and mentoring skills

 

 

Read more
Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
0.6 - 2 yrs
₹1L - ₹4.5L / yr
Social Media Marketing (SMM)
Social media management

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.


Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore


Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Read more
Voizworks
at Voizworks
4 recruiters
Voiz Works
Posted by Voiz Works
Remote only
0 - 1 yrs
₹2.2L - ₹2.2L / yr
Telesales

Excellent communication skills.

Tamil, Kannada and English is mandate and Hindi is a plus point

Should have experience in the automobile industry

Roles and Responsibilities are to do Tele-calling regarding the service of vehicles (Cars, 3-wheelers, 2 wheelers etc)


Part time : flexible

Exp :6 months

Salary -9k

Read more
Crosspoles Networks
Nisha Kumari
Posted by Nisha Kumari
Jaipur
5 - 10 yrs
₹6L - ₹12L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCakePHP

Job Description:

We are looking for a passionate PHP Developer to join our backend team. The ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

  • Actively Seek New Programming Knowledge.
  • Build Products Using HTML/CSS/JS and Other Front-End Technologies using Frameworks.
  • Working knowledge of frameworks like CakePHP, Laravel, etc. is a must.
  • Must have knowledge of JS Frameworks like Node and React etc.
  • Knowledge of HTML, CSS, MYSQL, and JavaScript.
  • Knowledge of MYSQL, Core PHP, and PHP5 is a must.
  • Knowledge of WordPress and CMS.
  • AJAX, HTML, Payment Gateway.
  • Excellent working knowledge of Web application development.
  • Vast knowledge of PHP programming concepts.
  • Experience in OOPs.
  •  Advanced to expert coding skills.
  • Strong understanding of functionality.
  • Knowledgeable of Web Application Development Frameworks.
  • Minimum 5 years of Experience

 

 

Job Responsibilities:

  • Work independently as well as part of a team to develop new functional features
  • Debug existing code and continually look for ways to optimize performance.
  • Lead a team of developers, managing and mentoring their work while ensuring project deadlines and quality standards are maintained.
  • Interact with service providers, customers and other departments to identify and resolve issues, and develop working relationships with key customers.

 

 

Expectations / Cultural Traits:

  • Good communication and relationship-building skills.
  • Self-driven and motivated.
  • Open to work in flexible hours and shifts.
  • Ability to work under pressure.
  • Willing to learn new technologies and tools
Read more
Unnati Agri
Ritesh Dhakar
Posted by Ritesh Dhakar
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
1 - 3 yrs
₹6L - ₹10L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
skill iconJava
+1 more

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

  • Integration of user-facing elements developed by front-end developers
  • Build efficient, testable, and reusable PHP modules
  • Solve complex performance problems and architectural challenges
  • Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
Read more
Interface Alliances
at Interface Alliances
2 recruiters
vinitha a
Posted by vinitha a
Hyderabad
1 - 10 yrs
₹1L - ₹5L / yr
Communication Skills
Content Writing
Education & Research Management
Higher education
Education Counselling
+1 more
Proactively engage with international students, their parents, and friends and
provide right information and advice on study opportunities and visa
application for International Institutions.
• Submit applications to the educational institutions, obtain offers and facilitate
enrolments
• Follow- up with potential students and maximise conversion by submitting
applications and finalising enrolments.
• Maintain proper and comprehensive records and documentations including the
ability to learn on own initiatives and research best study options for students.
• Assist in organizing exhibitions and other promotional activities
• Proactively connect with existing and potential students via various
communications channels such as email, phone and in person
• Maintain professional relationship with students, internal offices staff and
educational institutional representatives.
• Undertake work as decided by the senior heads or the Director of of the
company and meet the assigned targets.
• An ability to communicate effectively with colleagues, students and other
members of the public of all age groups and social backgrounds.
Read more
Docsumo
at Docsumo
6 recruiters
Vaidehi Tipnis
Posted by Vaidehi Tipnis
Remote only
4 - 6 yrs
₹15L - ₹30L / yr
skill iconMachine Learning (ML)
skill iconData Science
Natural Language Processing (NLP)
Computer Vision
OCR

About Us :

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We are work with clients such as PayU, Arbor and Hitachi and backed by Sequoia, Barclays, Techstars, and Better Capital.

 

As a Senior Machine Learning you will be working directly with the CTO to develop end to end API products for the US market in the information extraction domain.

 

Responsibilities :

  • You will be designing and building systems that help Docsumo process visual data i.e. as PDF & images of documents.
  • You'll work in our Machine Intelligence team, a close-knit group of scientists and engineers who incubate new capabilities from whiteboard sketches all the way to finished apps.
  • You will get to learn the ins and outs of building core capabilities & API products that can scale globally.
  • Should have hands-on experience applying advanced statistical learning techniques to different types of data.
  • Should be able to design, build and work with RESTful Web Services in JSON and XML formats. (Flask preferred)
  • Should follow Agile principles and processes including (but not limited to) standup meetings, sprints and retrospectives.

 

Skills / Requirements :

  • Minimum 3+ years experience working in machine learning, text processing, data science, information retrieval, deep learning, natural language processing, text mining, regression, classification, etc.
  • Must have a full-time degree in Computer Science or similar (Statistics/Mathematics)
  • Working with OpenCV, TensorFlow and Keras
  • Working with Python: Numpy, Scikit-learn, Matplotlib, Panda
  • Familiarity with Version Control tools such as Git
  • Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system.
  • Must be self-motivated, flexible, collaborative, with an eagerness to learn
 
Read more
GIS Consortium India Pvt. LTD.
Ayushi Jain
Posted by Ayushi Jain
Noida
1 - 5 yrs
₹1L - ₹6L / yr
ASP.NET
skill icon.NET
ASP.NET MVC
skill iconC#
MVC Framework
+1 more

Kindly go through the Job details below & send across your updated resume ASAP.

 

Job Location-  Sector- 63 H, Noida

 

Job description

 

Experience of 1-5 years as a .NET Developer, GIS candidates will get added advantage.

Technologies ASP.Net C# , LINQ ADO.Net WCF,MVC, Asp.net Core.

Familiarity with architecture styles/APIs (REST, RPC)

Programming Languages:-  .Net C#, Web API,

Development Tools Visual Studio 2010 and above.

Databases:-  SQL Server 2005 2008 PostgreSQL Oracle Spatial, Database 11g.

Web Technologies :- HTML5 XAML JavaScript AJAX JQUERY CSS4.

 

Good to Have:- 

Python Script, GeoServer ARCGIS 10.2.1 Server And Map Server.

Some experience in open source GIS tools such as QGIS, GRASS GDALetc.

Create, customize and maintain ESRI ArcGIS-based applications and APIs using ArcGIS Server JavaScript API.

knowledge of ASP.NET framework, SQL Server and design/architectural patterns

Troubleshoot GIS software, custom application, and other system components.

 

About GISC

GIS Consortium India Pvt Ltd. is a technology driven GIS services provider having 18 years of experience. With our experienced technical staff, we aim at providing high quality and innovative GIS based solutions. We specialize in designing, developing, and deploying GIS solutions for our various clients that maximize information resources across the organization.

 

As a GIS company India, we strive to provide all-inclusive geographical information which act as a great source of information and empower areas like Data Conversion, Land Information Systems, Natural Resources Management, Urban Planning & Geographical Information Systems Applications. Our cutting edge technology and exceptional GIS solutions enables us to give a technological push to various development projects

We are specialized in developing diverse enterprise solutions for: 

Services

 

Data Conversion DEM/DTM Geo-referencing Image Processing

 

Surveys

 

Asset Survey and Updates Aerial and LiDAR Data Acquisition Field Surveys Ground Surveys- ETS/DGPS

 

Industries

 

Agricultural and Irrigation, Government Sectors, Information Services Land Records & Information

 

Products

 

OSPFM – Outside Plant Facility Management System PTS – Property Tax System

 

Thanks & Regards

Ayushi | HR Department

GIS Consortium India Pvt. LTD.

Read more
LAD Solutions
at LAD Solutions
1 recruiter
Amtul Rahela
Posted by Amtul Rahela
Pune
3 - 5 yrs
₹2L - ₹9L / yr
skill iconNodeJS (Node.js)
skill iconAngularJS (1.x)
skill iconReact.js
skill iconHTML/CSS
skill iconJavascript
+1 more

Full-Stack Developer

 

Job Description

 

Participating in the design and creation of scalable software

Writing clean, functional code on the front- and back-end

Testing and fixing bugs or other coding issues

 

Job Description: -

 

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

 

Responsibilities

 

Work with development teams and product managers to ideate software solutions

Design client-side and server-side architecture

Build the front-end of applications through appealing visual design

Develop and manage well-functioning databases and applications

Write effective APIs

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software

Create security and data protection settings

Build features and applications with a mobile responsive design

Write technical documentation

Work with data scientists and analysts to improve software

 

Requirements

 

Proven experience as a Full Stack Developer or similar role

Experience developing desktop and mobile applications

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind

Degree in Computer Science, Statistics or relevant field

 

Read more
NextBigWhat
Remote, Bengaluru (Bangalore)
2 - 7 yrs
₹3L - ₹9L / yr
skill iconReact Native
skill iconReact.js
skill iconAndroid Development
skill iconiOS App Development
RESTful APIs
We are soon launching FWD app (httsp://getFWDapp.com) - a refreshing take on professional skilling. Hiring a product engineer who is ambitious, disciplined and wants to join an early stage product team.

* Understand the architecture of the application and be able to support or enhance it using standard mobile app development coding practices
* Able to translate wireframes to proper mobile app screens
* Understand overall design process, including usability testing

**Technical skills:**

* Strong knowledge of React JS, React Native
* Clean coding practices is a must
* Data modeling of JSON, knowledge of MVC or MV*
* Knowledge of React Native and Redux framework
* Knowledge of Webservers is a plus.
* Knowledge of build tools like Grunt/Brunch/Gulp/Webpack, etc is a plus ·
* Prior background of server side coding helps, but knowledge of REST architecture is a must

Experience Range: 2-3 Years
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos