
Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

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CraftMyPlate is a fast-growing, innovative startup on a mission to transform the experience of placing large food orders. We aim to deliver seamless, scalable, and delightful food solutions for gatherings of 10+ people.
We move fast, think bold, and build with impact.
We are seeking a talented Product Designer to join our design team and help shape the future of food tech through intuitive, user-centric experiences on our cutting-edge app. If you are passionate about impactful design and love working in a dynamic startup environment, we’d love to hear from you.
Role Description
This is a full-time, on-site position based in Hyderabad. As a Product Designer, you will collaborate closely with product managers, developers, and other stakeholders to create engaging and responsive user interfaces for both web and mobile platforms. Your role is pivotal in ensuring that our app delivers delightful and seamless experiences to our users.
Key Responsibilities
- Translate user needs and business goals into high-quality, functional UI designs.
- Conduct user research and usability testing to validate design decisions.
- Create wireframes, prototypes, and mockups to effectively communicate design ideas.
- Iterate on designs based on constructive feedback from team members and users.
- Maintain design consistency while aligning with the brand identity across all platforms.
- Collaborate with developers to ensure smooth and accurate implementation of designs.
- Guide and mentor interns, offering feedback and support throughout their design process.
- Work closely with the product team to design intuitive interfaces for mobile and web apps.
Required Skills and Experience
- 1+ years of experience in UI/UX design.
- Strong proficiency in design tools such as Figma or similar.
- A compelling portfolio showcasing UI/UX projects, especially app design.
- In-depth understanding of user-centered design principles and mobile-first design.
- Ability to translate complex problems into simple, engaging design solutions.
- Excellent communication skills with a proven ability to collaborate in cross-functional teams.
- Keen attention to detail and the ability to manage multiple projects simultaneously.
- Startup experience is mandatory.
- Experience working with B2C companies is an advantage.
- Prior experience in food, catering, or e-commerce industries is a plus.
Why Join Us?
- Be part of a fast-growing startup offering competitive compensation.
- Collaborate with a passionate team dedicated to delivering exceptional user experiences.
- Enjoy opportunities for personal and professional growth in a dynamic work environment.
- Make a meaningful impact by designing products that redefine how events are experienced.
Required Skills:
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
"We're seeking an experienced Business Analyst with Pre-Sales experience to help us drive growth and maximize revenue. If you have a passion for business development, we want to work with you!"
Desired Skill Sets:
-Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design (nice to have), Effort and Cost Estimation, Proposal Preparation, Client Presentations, and Cross-Functional Collaboration.
-Understanding and Creating Requirements Specifications
-Solution-based research
-Negotiation and solution drafting Skills
-Should have worked on presales role in terms of guiding on Innovations in Solution, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.
-Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc.
Responsibilities:
-Conduct initial requirements gathering with clients to elicit key business requirements and project/ system objectives.
-Manage the entire proposal lifecycle, which includes understanding & finalizing the scope of work, technical & functional solution review with the Engineering teams, commercials with the Finance team, and proposal submission.
-Lead and create customized proposals in response for different leads and RFP’s.
-Liaising between internal departments to ensure all requirements are met, which may include effort estimates, system architecture and wireframes.
-Identify key features to be included in a Proof-of-Concept (POC)/ Solution Demo if requested by the Client, and lead POC team in the development of this POC.
-Ensuring that the team meets customer requirements and adds value to the customer ecosystem.
-Maintaining a Knowledge Base of ongoing technical projects and case studies to build an institutional memory of reference-ability.
-Coordinate with the Sales, Engineering/delivery, and other internal teams and ensure the highest quality proposals are delivered on time.
-Market research of the latest tech and business trends, exploring business opportunities in conjunction with the organization capabilities.


Job Brief
We are currently hiring a Shopify Developer to join in our team who will be responsible for handling the development of Shopify-based websites including layout, user interface (UI), and front & back-end development. The person will also handle Shopify Apps and Integrations for the aforementioned functionalities.
Main Responsibilities of a Shopify Developer
- Manage e-commerce digital shelves and day-to-day website updates; responsible for maintenance, and accuracy of all website assets (creative, product imagery, landing pages, etc.) via Shopify.
- Monitor site performance, speed, traffic, and conversion across all device type
- Improve the e-commerce experience and feature sets by evaluating new payment solutions, customer communication tools, mobile solutions, merchandising tools and other enhancements.
- Executes all product websites, categories, and pricing data.
- Implementing Shopify plug-ins, themes and Customizing templates
- Maintain well-documented, reusable, and transferable code
Key Requirements
- Have a Strong understanding of front-end and back-end website development.
- Have Strong Knowledge of Shopify platform
- Hold a bachelor's degree with a preference for computer science or a related field
- Knowledge of cloud hosting (preferably Amazon LightSail)
- Have a strong portfolio of previous projects
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on.
- The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals.
- The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
- Understand customers' needs and recommend appropriate solutions, negotiate with clients to help them move down the sales funnel.
- Record client feedback and maintain a customer database.
Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/


Experience in Linux
Experience in Telecom Call Flows
Experience in 3GPP
Experience in EPC or 5Gcore
About Urbanespot
Urbanespot presents brick-and-mortar businesses with the simplest way to understand, engage, and retain customers. It recognises customers walking into a store, restaurant, or hotel, understands their behaviour, and uses this understanding to help businesses target new customers and run campaigns that build loyalty in existing ones. Be it a small café or a chain of restaurants, Urbanespot can help manage their online reputation, build engagement on their social channels, and measure the ROI on their marketing spends in the one way that matters...in-store results.
Why you should consider working with Urbanespot:
If you're motivated by high sales targets, aggressive incentives, and a market full of opportunity, you'd be joining the right company. If you're motivated by all of this, but also feel the need to work in an environment that truly values innovation and the capacity to take ownership, then you'd REALLY be joining the right company.
About the Role : Urbanespot is looking for an INSIDE SALES EXECUTIVE. This would be a B2B role aimed at building a customer base of hospitality businesses for Urbanespot’s product. A person in this role would need to be comfortable building prospect lists and making dozens of calls per day to generate interest in potential prospects and qualify leads.
The role will carry the following responsibilities:
-
Identify prospective customers and establish contact with them through outbound cold-calls and emails
-
Follow-up with inbound leads to qualify them
-
Understand customer needs, identify sales opportunities, and build relationships
-
Drive new customer acquisition, while also farming existing customer accounts
-
Maintain market information in Urbanespot's CRM systems and generate actionable
reports and insights for the leadership team
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Perform effective online demos to prospects
Location: Location-independent. We are open to candidates from any city in India. The candidate may work from home.
Skills:The role will require someone with specific qualities. The following will be assessed as part of the evaluation process:
• Communication skills - Ability to build a conversation with a prospect, while carefully probing for information that might show a sales opportunity
-
Rigor - Ability to make a high number of calls per day to drive conversations while maintaining an up-to-date and error free CRM and timely, actionable reports to the leadership team
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Independence - Ability to learn fast, and take charge of the responsibility to drive growth in the target market
Knowledge:
-
B2B sales processes and organisational structures
-
Standard CRM usage
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Excel, Powerpoint
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Knowing how to use LinkedIn for Social Selling would be considered a plus
Qualifications:
-
Experience and qualifications are not a barrier as long as the required skills and knowledge are displayed.
-
A proven inside sales track record, experience conducting market research, and executing list building activities will be considered a major plus.
Points to note:
-
At Urbanespot, intelligence and creativity are more important than anything else. Please ensure you understand our company and have been through our website before you apply. Not understanding the domain we work in or our offering before applying will lead to immediate disqualification.
-
We hope you're excited by travel, because the role may involve some sales and training related traveling.
-
You will need to have a smartphone, a laptop, and boundless positive energy.




