CareStack
https://carestack.com/About
Company social profiles
Jobs at CareStack
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
.NET
C#
Company Overview
CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.
The company was founded in 2015 and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100 year old distribution companies.
More about CareStack
● Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focussed company in the space with the fastest growth in the segment.
● Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others.
● Venture backed with over $60M raised from leading financial and strategic investors.
● HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin.
Role Overview
CareStack seeks to hire Software Development Engineer - 1 to build its next generation healthcare platform. You will be reporting to a Staff SDE in your business unit , to develop and release services and solutions for our platform, aligning with your business unit’s goals and objectives.
Key responsibilities
● Technical Design
You can be a specialist in technology areas, but capable of creating complete designs to solve a specific problem that accomplishes a definitive product feature or enables a technical advancement.You should work with your lead to review your design and embrace the feedback
● Process Definition/Adherence
You should deliver estimations, review test scenarios/cases created by QAs in your team, participate in sprint grooming and planning meetings. You must learn, practice and evangelize standard techniques for grooming, defining complexity of stories and estimation.
● Code Quality
At Carestack we believe that your code reflects your character. Code for scale, produce maintainable reusable code. You must commit to clean coding, continuous refactoring to ensure a high level of code quality. Continuously learn, practice and evangelize coding patterns/best practices within and outside your team. You should ensure testability of team functional areas, facilitate integration testing, resolve deep rooted technical issues and proactively collaborate with team members in solving complex problems.
● Team Player
You should proactively communicate to resolve dependencies within and outside the team. Understand organizations culture code and streamline conversations and activities that will further instill this code. Mentor and coach new additions to your team.
● Value/Mission Alignment
Be a champion for CareStack within the Engineering team. Help drive workplace and cultural norms within your business unit that align with CareStack company values.
This role may be for you if you…
● Have an insatiable itch to join and the courage to scale an early-stage technology company.
● Have 2-4 years of experience in building modern day web platforms, using Microsoft technologies on the backend.
● Can be a generalist or specialist with deep understanding of building software components that meet defined requirements, with good understanding of .NET Core/ASP.NET.
● Are proficient in data structures and algorithms, and object oriented analysis and design of software systems.
● Are a backend specialist with good understanding of event driven programming, distributed systems, caching/in-memory computing systems, data modeling for transactional systems.
● Solid understanding of relational and non relational databases including warehouses.Preferably MySQL, MSSQL, Vertica and CosmosDB
● Solid understanding of CI/CD patterns and IaC.
● Expertise in building ETLs in both batch and streaming model.
● Expertise in building and testing APIs and micro services
This role may not be for you if you…
● Don’t have the itch to design solutions and write code and you don’t grab every other opportunity to review and write code.
● Don’t have the fire in you to fight for your design suggestions and debate with logical data points
● Don’t have the trait to be transactional in code reviews/design discussions, accept your mistakes and appreciate better ideas from your peers.
● Haven’t developed the habit of doing objective conversations that are data driven.
Similar companies
About the company
Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
Jobs
4
About the company
Jobs
1
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
178
About the company
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.
Jobs
16
About the company
Jobs
2
About the company
Jobs
2
About the company
Jobs
5
About the company
Sim Gems Group is a leading diamond manufacturer, miner, wholesaler, and distributor of natural diamonds. Established in 1993, the company is dedicated to providing customers with cut and polished stones of the highest quality and unmatched brilliance. They focus on ethical sourcing, following the Kimberley Process Certification Scheme, and prioritize sustainable practices in their operations.
Jobs
2
About the company
Jobs
3
