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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Responsibilities:
- Working experience with Salesforce Lightning Web Component strongly preferred
- Working experience with Salesforce and Mulesoft Integration strongly preferred
- 3 years working experience with Vlocity tools and processes, strongly preferred
- Vlocity certification strongly preferred
- Apex Class and Visual force development should meet Salesforce.com recommended standards
- Apex Test classes should have a minimum of 90% coverage, all functionalities, and bulk operations might be validated.
- Ownership for resolution of Incidents, minor and standard changes for the respective technology tower
- Familiar with JavaScript, style sheet, XML, and Web Services
- Able to work independently and Single resource projects
- Should have expertise in Salesforce.com standard functionality and features (Sales, Services, and Marketing), Apex Programming, and Force.com Capabilities
- Might have been the primary owner for Data Migration, Web Services, and Integration activity at least in one end-to-end implementation project.
- Should have great exposure in general CRM functionalities
- Experience in SQL query writing. Strong relational database background/understanding.
Job Title: PHP Developer
Location: Pune (Work From Office)
Experience: 0.5 to 3 years
Salary: Competitive, as per industry standards
About Us:
Briidea Innovetures is a dynamic and innovative tech company based in Pune. We are looking
for a skilled and motivated PHP Developer to join our team. If you're passionate about web
development, have expertise in front-end technologies and PHP frameworks, and are ready for
an exciting career opportunity, we'd love to hear from you.
Job Description:
As a PHP Developer at Briidea Innovetures, you will play a key role in designing, coding,
testing, and deploying web applications. Your responsibilities will include collaborating with
cross-functional teams to develop and maintain web solutions that meet our clients' needs.
Key Responsibilities:
Develop and maintain web applications using PHP and related technologies.
Collaborate with front-end developers to integrate user-facing elements with server-side logic.
Design and implement efficient, reusable, and reliable PHP code.
Troubleshoot, test, and debug applications to ensure optimal performance and user experience.
Integrate data storage solutions and third-party APIs.
Stay up-to-date with emerging web development trends and technologies.
Qualifications:
Bachelor's degree in Computer Science or a related field (preferred).
Proven experience as a PHP Developer with a portfolio of relevant projects.
Proficiency in front-end technologies such as HTML, Bootstrap, JavaScript, CSS, and ReactJS.
Strong knowledge of PHP frameworks (e.g., Laravel, CodeIgniter) and best practices.
Experience with database systems (e.g., MySQL, PostgreSQL).
Understanding of RESTful API development.
Good problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
How to Apply:
If you are a passionate PHP Developer looking to grow your career with a forward-thinking
company, we encourage you to apply.
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
❖ Experience & Knowledge:
❖ Minimum 2 years of experience in Sales/BD in department & Institutes & Industries.
❖ Previous experience in business-to-business (B2B) sales is a must.
- Candidates with Market knowledge of Electrical Panel, Automation Solution, Energy Saving Solutions & IOT products will be prefered.
- People who are familiar with Electrical/Automation products of ABB /SIEMENS /SCHNEIDER /MITSUBISHI will be preferred.
- Knowledge of LT / HT Switchgear & Electrical Control panels is preferable.
- Basic costing knowledge.
- Basic Taxation Knowledge.
- Qualification required is Diploma/ Btech in Electrical/Electronic .
❖ Skill
➢ Excellent organizational skills and a keen eye for detail
➢ Basic working in CRM / ERP.
➢ Should have good command in excel sheets / PPT etc.
➢ Excellent Communication Skill in English / Oriya is a must.
➢ Good Commercial & Negotiation Skill.
➢ Should be able to do presentations in front of customers / Clients.
➢ Excellent Follow Up / Negotiation and social problem-solving skills
Experience: 6 to 10 Years
Must have:
- Experience in leading teams and handling communication among engineers and product managers,and have worked with mobile teams and product teams.
- Experience working on RFC documentation.
- Experience in architecting the software, estimating tasks, breaking down into subtasks, prioritizing tasks as per need, and timely delivery.
Responsibilities:
- Designing and developing mobile-first applications.
- Creating and maintaining clean and clear front-end code and backend APIs for our web and mobile applications.
- Automation and Deployments of builds - Frontend and Backend.
- Application Performance And Error Monitoring and Automation
- Maintaining excellent test coverage for our code base.
- Follow best practices while reviewing pull requests
- Working with our shared services and field teams to identify application bottlenecks and make relevant architectural decisions.
- Working with our front-end application developers to optimize performance across our system.
- Designing administrative tools for our shared services and business development teams
- Constantly optimizing our code bases with an eye for modularity and legibility.
- Writing documentation for our external and internal APIs.
Requirements:
- Strong understanding of RESTful JSON web API design principles.
- Demonstrable experience with NodeJS, Express. JS, PostgreSQL, MongoDB
- Familiarity with popular NodeJS packages (e. g. express, socket-io).
- Must have experience with test driven development(TDD).
- Experience in JavaScript development.
- Experience in backend web development.
- Containerisation experience working with Docker/ Kubernetes/ Docker Swarm
- Familiarity with multiple additional programming languages/stacks.
- Experience with NoSQL databases, ideally MongoDB.
- Experience with RDBMS databases like MySQL/PostgreSQL.
- An excellent understanding of distributed systems and their tradeoffs.
- Excellent documentation skills.
- Ability to clearly articulate technical problems, design and implementation choices to a broad range of stakeholders (e. g. sales team, users, security experts).
- Experience working with web sockets.
- Familiarity with the AWS stack.
- Experience in application security testing.
- Familiarity with client-side JavaScript frameworks and best practices.
- Familiarity with CI/CD Pipeline.
- Contributions to open source communities.
Perks and Benefits
- Work from anywhere
- Competitive salary and bonus program
- Annual company retreats to fantastic places
- Unlimited Vacation Policy
- Great healthcare coverage
- Professional development allowance
- Internet Allowance
- Customised CMMversary rewards on your 1,3,5,7 and 10-year work anniversaries
- Career Enablement – We meld your upskilling initiatives with organization’s strategic planning
- Take your Birthday Off
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Monitoring achievement of targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Building a strong pipeline and ensuring accurate sales forecasting and account planning
- Interacting with quality/R&D department for new product development basis customer feedback and competitor product portfolio
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Experience: 2 to 10 Years
Job Location: Noida
Joining time: Immediate / 15 Days
Skills Needed
- Hands-on extensive Salesforce
experience - Ability to Perform configuration, customization, integration and support of Salesforce.com
- Hands-on Experience in customizing using APEX, Triggers, Batch Apex, Visualforce, etc
- Understanding of the Salesforce.com data model
- Hands-on Experience in designing of Custom Objects, Custom Fields, Page Layouts, Workflows, Record types, Validation Rules, Workflow Rules, Approval Process, Sandbox Refreshments, Apex Data Loader, etc.
- Must-Have hands-on experience on Deployments using Change set, , Managing release dependencies across multiple projects
- Understanding the release management and software development life cycle
- Should be able to review code of development team members
- Have experience to work in multiple Salesforce ORG/
environment - Strong communication skills to ask relevant questions in client/dev team meeting etc. & able to work around release related dependencies across projects
- Comfortable in client calls including executive sponsors and stakeholders
- Ability to convert customer requirements to technical specifications
- Knowledge of Salesforce recommended best practices around design and development.
Good to Have
- Experience in lightning implementation, LWC
- Eclipse IDE and ANT Deployment tool
- Experience in working with HTML, CSS, Ajax, JavaScript, and jQuery
- Experience with Subversion, Git or other SCM systems will be plus
- Experience on CPQ, Billing will be plus
- Salesforce certifications and Trailhead badges will be plus
- Good to have experience in Release Management tools like ANT, GitHub, Jenkins, Copado or similar.
Basic Qualifications :
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in software engineering, information systems, computer science, or related field preferred
- 4 or More Years of technical experience in product design and support
- Hands-on experience in the following areas: React Native, Android, iOS, HTML5, JavaScript, Single Sign On, SAML, Web Services,
- .NET, SQL Server, IIS, PowerShell, Troubleshooting, Performance Tuning,
- Mobile and PC Application Development, Cloud Computing.








