
Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently

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Job Title: PPC Executive
Job Description:
We are looking for a dynamic PPC Executive with 1-3 years of hands-on experience in digital advertising to join our growing team. The ideal candidate will have expertise in managing various PPC platforms such as Amazon PPC, Google AdWords, Facebook Ads, and more. You will be responsible for optimizing paid campaigns, improving conversion rates, and driving measurable results for our clients.
Key Responsibilities:
- Manage and optimize paid campaigns across platforms like Amazon PPC, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, and YouTube Ads.
- Develop, implement, and manage paid advertising strategies on various digital channels.
- Monitor and adjust bids, keywords, and ad placements to ensure campaigns are performing optimally.
- Create and optimize Amazon PPC campaigns to increase product visibility and sales, using Amazon Seller Central and related tools.
- Set up and manage Google Ads campaigns (Search, Display, Remarketing, and Shopping ads).
- Configure and manage Google Tag Manager to track website analytics and conversions.
- Work on strategies to improve website conversion rates via PPC, optimizing landing pages.
- Conduct A/B testing of ad creatives, landing pages, and strategies to increase ROI.
- Manage and optimize Facebook, Instagram, LinkedIn, and YouTube Ads campaigns to maximize results.
- Create engaging ad creatives and copy for social media platforms to boost engagement and conversions.
- Analyze campaign performance regularly and provide recommendations for optimization.
- Make adjustments to improve key metrics like CTR, CPC, and ROI.
- Identify and troubleshoot issues within ad campaigns, offering solutions for underperformance, such as low click-through rates or high ad spend.
- Optimize Google My Business listings to increase local visibility and engagement, ensuring business details are accurate and properly utilized to drive traffic.
Required Skills and Qualifications:
- 1-3 years of PPC experience, with a proven track record in campaign management and optimization.
- Strong knowledge of Amazon PPC, Google Ads, Google Tag Manager, and other major PPC platforms.
- Experience with Facebook, Instagram, LinkedIn, and YouTube Ads.
- Solid understanding of Conversion Rate Optimization (CRO).
- Strong analytical skills and ability to generate actionable insights.
- Proficiency with tools like Google Analytics, Google Tag Manager, and SEMrush.
- Excellent communication and teamwork skills.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional growth and career advancement.
- Collaborative and supportive team environment.
We're Hiring
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Role Details:
Designation : Inside sales Specialist
Mode: On-site (Work from Office)
Experience: 4 months to 4 years in sales or EdTech (selling certification programs preferred)
Qualification: Graduation/Any degree
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Shift: Day Shift
Joining: Immediate joiners or within 15 days
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Role Overview:
The AI Image Editor & Visual Content Coordinator will be responsible for editing product images, generating AI-based visuals using prompt-driven tools, and ensuring image assets meet eCommerce platform standards. The role also involves organizing image assets and maintaining structured data using spreadsheets.
Key Responsibilities
Image Editing & Optimization
- Edit and enhance product images using Adobe Photoshop and Lightroom
- Retouch images for color correction, background cleanup, and quality improvement
- Resize, crop, and optimize images according to eCommerce platform requirements
- Ensure visual consistency across product catalogs
AI Image Generation
- Generate product and lifestyle images using AI tools via prompt engineering
- Refine prompts to improve image accuracy and quality
- Maintain consistency between product images and generated visuals
- Collaborate with the team to develop AI-based image workflows
Image Coordination & Asset Management
- Organize image assets and naming conventions for product catalogs
- Coordinate with content, merchandising, and tech teams for image requirements
- Track and manage image production tasks
Data & Workflow Management
- Maintain image tracking sheets using Excel / Google Sheets
- Update product image status and ensure proper mapping with SKUs
- Maintain structured documentation for image workflows
Required Skills & Experience:
Experience with Adobe Photoshop
Experience with Adobe Lightroom
Knowledge of AI image generation tools and prompt-based workflows
Experience working with eCommerce product images
Strong attention to detail and visual quality
Basic knowledge of Excel or Google Sheets
Good organizational and coordination skills
Preferred Qualifications:
Previous experience working with Shopify, Amazon, or other e-commerce platforms
Familiarity with AI tools for image generation or editing
Experience managing large product catalogs
Understanding of product image standards for eCommerce
Responsibilities:
As a member of the development group, you will be primarily responsible for the design, development, and maintaining the product.
Work with the Product and Design teams to build new features to solve business problems and fill business needs.
Participate in code reviews to create robust and maintainable code.
Work in an agile environment where quick iterations and good feedback are a way of life.
Continually look for opportunities to improve our platform, process, and business.
Communicate and coordinate with our support and professional services teams to solve customer issues.
Help scale our platform as we expand.
Requirements:
8+ years of hands-on experience in enterprise software development using J2EE Framework.
Experience with React.js, AngularJS, strong knowledge of JavaScript, CSS, HTML5
Passion for building enterprise web applications leveraging modern architecture principles, strong prior experience as a full stack developer.
Expertise with CSS and building responsive pages, with a keen eye for UI design and usability
Experience with web-accessibility/WCAG standards
Experience working collaboratively with a globally distributed team.
Experience with agile methodologies and good exposure to DevOps/CICD models.
Passion for keeping up with new trends and developments in the programming community and is eager to find ways to incorporate these new ideas into our codebase.
-Developing Concepts and Ideas
-Oversee the Multimedia Productions
-Aligning Creative Departments and Stakeholders with their ideas.
-Understanding Client needs & Planning accordingly.
-Create and enforce design & branding guidelines.
-Manage Budgets & project resources.
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Intuitive cloud (http://www.intuitive.cloud/">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery.
Job Description :
Mandatory Skills- Paloalto, F5 LTM, VXLAN, cisco, architecture, any cloud(Azure, AWS)
- 8+ years of Strong Enterprise networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN, LAN, Firewall, and F5.
- Experience with Cisco hardware and OS : Catalyst switches, ISR/ASR routers, ASA
- Strong practical experience with Palo Alto firewalls is a MUST (VM series, CN series and other DC models)
- Strong understanding of the following Network protocols: BGP, IPSec and IPSec VTI VPN
- Experience and in-depth understanding of TCP/IP packets with ability to analyze captured packets for deep troubleshooting.
- Scripting (Python, Ansible, Tower) experience is a plus
- Work closely with the Network architecture, security and application teams to rollout new designs and perform activities for supporting cloud application migration projects.
- Leverage his/her prior experience with Azure and AWS to implement global connectivity Secure solutions.
- Implement an automated process for cloud network environment eliminating manual and repetitive tasks
- Create and maintain Infrastructure as Code (IAC) using industry standard platforms.
- Implement industry standard cloud network security practices during build activities and maintain it throughout the lifecycle.
- Perform functional testing to verify implementation meet production acceptance standards
- Provide support of cloud network services for complex issues
- AWS-specific skills (Networking: vpc, virtual gateway, Route53, Direct Connect Gateway, transit vpc, transit gateway, lambda, endpoints, load balancers) and (Security: ACM, WAF, Config, CloudWatch, Flow-logs, IAM, ES etc.)
- Security Architecture: Build Cloud Network Architecture to support Encryption of Data at rest and transit
- Other services such as Guardrail, GuardDuty, AWS shield, CloudFront, AWS Control Tower, Inspector
- Azure-specific skills (Networking: vnet, vnet peering, udr, sdr, expressroute, nsg, load balancers, endpoints.)
- Experience with automated configuration and deployment: Terraform or other Infrastructure as Code (IAC) frameworks
- Experience with distributed version-control systems: git/github
● Design, develop and maintain WordPress websites and applications
● Implement custom features and functionalities as per requirements
● Participate in client meetings to understand and gather project requirements
● Plan project deliverables and organize delivery schedule and timeline
● Create project documentation and internal reporting workflows
Mandatory Skills:
● Front-end technologies (HTML, CSS and JavaScript)
● Back-end technologies (PHP and MySQL)
● Standard development patterns (OOPs, MVC, Namespace)
● Structural design patterns (Grid, Box Model, Selectors, DOMS, Media Query)
WordPress Skills:
● Extensive knowledge and experience of working on WordPress
● WordPress code structure and application directory system
● Taxonomies, Custom Post Types and Custom Fields (CPT, ACF)
● Core Functions and Hooks (Actions & Filters) and Common APIs
● Block Editor Architecture & Data Flow (Serialization and Parsing)
● Back-end Page Builders & Components (Elementor, Visual Composer)
● WP-CLI, Standard Components and Rest API integration
● Functional development and customization of Themes and Plugins
● WooCommerce (Core API, configuration, integration, attributes, variations)
● Familiarity with standard plugins (CF7, JetPack, BuddyPress, AIOWP)
● Performance optimization (Caching, Core Web Vitals, H/A mechanism)
● Code debugging, functional troubleshooting, compatibility testing
● Coding Standards and Best Practices (Sanitization, Escaping, Validation)
ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Key job responsibilities-
- Work on features with end-to-end ownership of design, development, testing and take it to production.
- Working directly with developers and product managers to conceptualize, build, test, and release products.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Optimizing performance for the apps and keeping up to date on the latest industry trends in the mobile technologies.
Qualifications-
- Minimum of 1+ years of experience in Android Development
- Strong experience in Kotlin.
- Good understanding on using networking libraries like Volley, Retrofit, OKHttp and jetpack libraries
- Strong knowledge of computer science, algorithms, data structures and design patterns.
- Hands-on experience with Android’s debugging, unit testing, app security, and performance optimization tools.
- Experience with third-party libraries and APIs
- Solid understanding of the full mobile development life cycle.
- Proficiency at object-oriented programming and multi-threading
- Experience with data storage using SQLite, Room
- Experience in creating custom components
- Familiarity with Git and Continuous Integration
Locations: Bangalore
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.













