
Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently

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Job Title: Senior Python Developer with AWS
Company: P99soft
Experience: 6+ years
Location: Hyderabad
Job Description:
P99soft, a leading technology company, is seeking a talented Senior Python Developer with expertise in AWS to join our dynamic team in Hyderabad. As a Senior Python Developer, you will play a key role in designing, implementing, and maintaining robust and scalable software solutions. If you have a passion for Python development and extensive experience with AWS technologies, we encourage you to apply and be a part of our innovative and collaborative work environment.
Responsibilities:
- Design, develop, test, and deploy high-performance and scalable Python applications.
- Collaborate with cross-functional teams to define and implement innovative solutions for the company's software needs.
- Work closely with stakeholders to understand business requirements and translate them into technical specifications.
- Utilize your expertise in AWS services to architect and implement cloud-based solutions.
- Troubleshoot and debug issues, ensuring the overall quality and performance of the software.
- Stay updated on industry trends and best practices to continuously improve software development processes.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience as a Senior Python Developer with a minimum of 6 years of hands-on development experience.
- Strong proficiency in Python and experience with popular frameworks such as Django or Flask.
- In-depth knowledge of AWS services and experience with cloud-based architecture.
- Solid understanding of software development principles, design patterns, and best practices.
- Experience with database systems, both SQL and NoSQL.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team in a fast-paced environment.
How to Apply:
If you have a passion for backend development, possess the required experience, and are excited about contributing to innovative projects, we invite you to apply. Please submit your resume, cover letter, and any relevant portfolio or project samples to Anusha Kalidindi/Sravani Chiruvolu
P99soft is an equal opportunity employer, dedicated to fostering diversity and creating an inclusive workplace for all employees.


Position Description:
Amity University, Patna campus invites applications for a tenure-track Assistant Professor position in the Department of Computer Science. The successful candidate will demonstrate a strong commitment to teaching, research, and service in the field of computer science.
Responsibilities:
- Teach undergraduate and graduate courses in computer science, with a focus on [insert areas of specialization or interest, e.g., artificial intelligence, machine learning, software engineering, etc.].
- Develop and deliver innovative curriculum that incorporates industry best practices and emerging technologies.
- Advise and mentor undergraduate and graduate students in academic and career development.
- Conduct high-quality research leading to publications in peer-reviewed journals and presentations at conferences.
- Seek external funding to support research activities and contribute to the growth of the department.
- Participate in departmental and institutional service activities, including committee work, academic advising, and community outreach.
- Contribute to the collegial and collaborative atmosphere of the department through active engagement with colleagues and participation in departmental events and initiatives.
Qualifications:
- A Ph.D. in Computer Science or atleast Thesis submitted
- Evidence of excellence in teaching at the undergraduate and/or graduate level.
- A strong record of research productivity, including publications in reputable journals and conferences.
- Demonstrated expertise in [insert areas of specialization].
- Ability to effectively communicate complex concepts to diverse audiences.
- Commitment to fostering an inclusive and equitable learning environment.
- Strong interpersonal skills and the ability to work collaboratively with students, faculty, and staff.
- Potential for leadership and contribution to the academic community.
Preferred Qualifications:
- Experience securing external research funding.
- Experience supervising undergraduate or graduate research projects.
- Experience with curriculum development and assessment.
- Experience with industry collaboration or technology transfer initiatives.
Application Process:
Interested candidates should submit a cover letter, curriculum vitae, statement of teaching philosophy, statement of research interests, evidence of teaching effectiveness (e.g., teaching evaluations), and contact information for three professional references. Review of applications will begin immediately and continue until the position is filled.
Experience: 1 to 2 years
Qualification: Degree in Design or Design Certification Course
Job Description: Designing of Catalogue, Marketing Collaterals, Product Design, and Social Media post
Key Skills: Photoshop, illustrator
Area
We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working with the leadership team of the company to decide content strategy and assist marketing efforts.
Role
We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides, and marketing copy.
Content Writer Intern responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Qualifications
- Bachelor's Degree BBA/BSc in Marketing, English, Journalism or related field
- Proven work experience as a Content Writer, Copywriter or similar role if available
- Familiarity with web publications
- Excellent writing and editing skills in English
- Ability to meet deadlines




JOB TITLE - Product Development Engineer - Machine Learning
● Work Location: Hyderabad
● Full-time
Company Description
Phenom People is the leader in Talent Experience Marketing (TXM for short). We’re an early-stage startup on a mission to fundamentally transform how companies acquire talent. As a category creator, our goals are two-fold: to educate talent acquisition and HR leaders on the benefits of TXM and to help solve their recruiting pain points.
Job Responsibilities:
- Design and implement machine learning, information extraction, probabilistic matching algorithms and models
- Research and develop innovative, scalable and dynamic solutions to hard problems
- Work closely with Machine Learning Scientists (PhDs), ML engineers, data scientists and data engineers to address challenges head-on.
- Use the latest advances in NLP, data science and machine learning to enhance our products and create new experiences
- Scale machine learning algorithm that powers our platform to support our growing customer base and increasing data volume
- Be a valued contributor in shaping the future of our products and services
- You will be part of our Data Science & Algorithms team and collaborate with product management and other team members
- Be part of a fast pace, fun-focused, agile team
Job Requirement:
- 4+ years of industry experience
- Ph.D./MS/B.Tech in computer science, information systems, or similar technical field
- Strong mathematics, statistics, and data analytics
- Solid coding and engineering skills preferably in Machine Learning (not mandatory)
- Proficient in Java, Python, and Scala
- Industry experience building and productionizing end-to-end systems
- Knowledge of Information Extraction, NLP algorithms coupled with Deep Learning
- Experience with data processing and storage frameworks like Hadoop, Spark, Kafka etc.
Position Summary
We’re looking for a Machine Learning Engineer to join our team of Phenom. We are expecting the below points to full fill this role.
- Capable of building accurate machine learning models is the main goal of a machine learning engineer
- Linear Algebra, Applied Statistics and Probability
- Building Data Models
- Strong knowledge of NLP
- Good understanding of multithreaded and object-oriented software development
- Mathematics, Mathematics and Mathematics
- Collaborate with Data Engineers to prepare data models required for machine learning models
- Collaborate with other product team members to apply state-of-the-art Ai methods that include dialogue systems, natural language processing, information retrieval and recommendation systems
- Build large-scale software systems and numerical computation topics
- Use predictive analytics and data mining to solve complex problems and drive business decisions
- Should be able to design the accurate ML end-to-end architecture including the data flows, algorithm scalability, and applicability
- Tackle situations where problem is unknown and the Solution is unknown
- Solve analytical problems, and effectively communicate methodologies and results to the customers
- Adept at translating business needs into technical requirements and translating data into actionable insights
- Work closely with internal stakeholders such as business teams, product managers, engineering teams, and customer success teams.
Benefits
- Competitive salary for a startup
- Gain experience rapidly
- Work directly with the executive team
- Fast-paced work environment
About Phenom People
At PhenomPeople, we believe candidates (Job seekers) are consumers. That’s why we’re bringing e-commerce experience to the job search, with a view to convert candidates into applicants. The Intelligent Career Site™ platform delivers the most relevant and personalized job search yet, with a career site optimized for mobile and desktop interfaces designed to integrate with any ATS, tailored content selection like Glassdoor reviews, YouTube videos and LinkedIn connections based on candidate search habits and an integrated real-time recruiting analytics dashboard.
Use Company career sites to reach candidates and encourage them to convert. The Intelligent Career Site™ offers a single platform to serve candidates a modern e-commerce experience from anywhere on the globe and on any device.
We track every visitor that comes to the Company career site. Through fingerprinting technology, candidates are tracked from the first visit and served jobs and content based on their location, click-stream, behavior on site, browser and device to give each visitor the most relevant experience.
Like consumers, candidates research companies and read reviews before they apply for a job. Through our understanding of the candidate journey, we are able to personalize their experience and deliver relevant content from sources such as corporate career sites, Glassdoor, YouTube and LinkedIn.
We give you clear visibility into the Company's candidate pipeline. By tracking up to 450 data points, we build profiles for every career site visitor based on their site visit behavior, social footprint and any other relevant data available on the open web.
Gain a better understanding of Company’s recruiting spending and where candidates convert or drop off from Company’s career site. The real-time analytics dashboard offers companies actionable insights on optimizing source spending and the candidate experience.
Kindly explore about the company phenom (https://www.phenom.com/">https://www.phenom.com/)
Youtube - https://www.youtube.com/c/PhenomPeople">https://www.youtube.com/c/PhenomPeople
LinkedIn - https://www.linkedin.com/company/phenompeople/">https://www.linkedin.com/company/phenompeople/
https://www.phenom.com/">Phenom | Talent Experience Management
● The candidate will be part of the Engineering leadership team and will help with strategies and execute the product roadmap.
● Work closely with Product and business teams to strategize or design the features and product experiments.
● Lead a team of 15-30 Engineers, develop engineers on the team and help them advance in their careers.
● Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
● Ensure resource availability and allocation.
● Develop a detailed project plan to track progress, lead meetings, and set expectations for the project team.
● Perform risk management to minimize project risks.
● Conduct regular 1-1s with the team.
● Scale the technology architecture, team, and product to drive multiple growths in the next 2-3 years.
● Preferably from LAMP/MEAN, stack and good exposure with scalable and distributed systems using microservices.
● Exposure to various cloud hosting environments(Preferably AWS).
Requirements:
● Bachelor's degree required; masters preferred.
● You have managed engineering teams that have a strong record of developing and delivering products.
● Proven working experience as a senior engineering manager in the information technology sector.
● You put a strong emphasis on recruiting and developing your team.
● You have an eye for great products and can work effectively with engineers, product managers,
and designers to build them.
● You are deeply technical but prefer to lean on your leadership skills.
● You are a strong communicator who can streamline the flow of information between Engineering and other teams.
● Solid organizational skills including attention to detail and multi-tasking skills.
● You have a curiosity about how things work.
● PMP / PRINCE II certification is a plus(Theoretical and practical project management knowledge).
● Excellent decision-making and leadership capabilities.
● A minimum of 8+ IT experience in leading multi-skilled teams involving product, mobile, and web application development & Engineering.


- Engineering experience with a proven track record of building high performance consumer web applications or services
- Good exposure in front end ui frameworks like reactjs and angularJS
- Very good analytical and problem solving skills
- Building desktop and mobile web applications
Designation : DevOp Engineer
Location : HSR, Bangalore
About the Company
Making impact driven by Data.
Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time..
About the Role
We are looking for an experienced and ambitious DevOps engineer who will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. As a DevOps engineer at Vumonic Datalabs, you will have the opportunity to work with a thriving global team to help us build functional systems that improve customer experience. If you have a strong background in software engineering, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.
What you’ll do
- Optimize and engineer the Devops infrastructure for high availability, scalability and reliability.
- Monitor Logs on servers & Cloud management
- Build and set up new development tools and infrastructure to reduce occurrences of errors
- Understand the needs of stakeholders and convey this to developers
- Design scripts to automate and improve development and release processes
- Test and examine codes written by others and analyze results
- Ensure that systems are safe and secure against cybersecurity threats
- Identify technical problems, perform root cause analysis for production errors and develop software updates and ‘fixes’
- Work with software developers, engineers to ensure that development follows established processes and actively communicates with the operations team.
- Design procedures for system troubleshooting and maintenance.
What you need to have
TECHNICAL SKILLS
- Experience working with the following tools : Google Cloud Platform, Kubernetes, Docker, Elastic Search, Terraform, Redis
- Experience working with following tools preferred : Python, Node JS, Mongo-DB, Rancher, Cassandra
- Experience with real-time monitoring of cloud infrastructure using publicly available tools and servers
- 2 or more years of experience as a DevOp (startup/technical experience preferred)
You are
- Excited to learn, are a hustler and “Do-er”
- Passionate about building products that create impact.
- Updated with the latest technological developments & enjoy upskilling yourself with market trends.
- Willing to experiment with novel ideas & take calculated risks.
- Someone with a problem-solving attitude with the ability to handle multiple tasks while meeting expected deadlines.
- Interested to work as part of a supportive, highly motivated and fun team.

- You will be part of a collaborative project team
- Will leverage several proprietary and standard tools to implement technical solutions.
- Responsible for understanding business requirements, providing estimation, developing solution, writing unit test scenarios and fixing defects for assigned applications.


