
Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently

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Sal: Upto 30LPA+ESOPs
Location: Bangalore and Mumbai
Hybrid work mode
EXP: 3-6y
Roles & Responsibilities
Cashflo, true to its name, is on a mission to unlock $100+ billion of trapped working capital in
the economy by creating India’s largest marketplace for invoice discounting to solve the
day-to-day cashflow problems faced by businesses. Founded by ex-BCG and ISB / IIM
alumni, and backed by General Catalysts and Elevation Capital, Cashflo helps democratize
access to credit in a fair and transparent manner.
Awarded Supply Chain Finance solution of the year in 2019, Cashflo creates a win-win
ecosystem for Buyers, suppliers and financiers through its unique platform model. Cashflo
shares its parentage with HCS Ltd., a 25 year old, highly reputed financial services company
has raised over Rs. 15,000 Crores in the market till date, for over 200 corporate clients.
Our leadership team consists of ex-BCG, ISB / IIM alumni with a team of industry veterans
serving as the advisory board. We bring to the table deep insights in the SME lending space,
based on 100+ years of combined experience in Financial Services. We are a team of
passionate problem solvers and big thinkers and are looking for like-minded people to join
our team.
We are looking for someone who loves a challenge, is ambitious, super tenacious and
persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a
knack for understanding customer needs, and loves to get sh*t done! If you check these
boxes - we want to talk to you!
The opportunity:
-Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make
a tangible difference to the small business landscape in India
-Join a high performance, dynamic and collaborative work environment that throws new
challenges on a daily basis
-Be part of the early founding team and be directly responsible for driving the company's
success
Key Responsibilities
-As an early team member, you will get a chance to set the foundations of our engineering
culture. You will help articulate our engineering principles and help set the long-term
roadmap.
-Making decisions on the evolution of Cashflo's technical architecture
-Building new features end to end, from talking to customers to writing code
Our Ideal Candidate Will Have
● 3+ years of full-time software engineering experience
● Experience building scalable backend platforms (you've owned & built features from start
to
finish before)
● Thorough knowledge of SDLC
● Extensive knowledge of any of Python, Go, NodeJS
● Expertise on any RDBMS or NoSQL databases
● Understanding of messaging systems like RabbitMQ, Kafka and protocols
● Understands CI/CD pipelines
● Exposure to cloud providers like AWS, GCP or Azure
● Seen extensive scale and understands the evolutionary technical challenges
About You
-Product-minded. You have a sense for great user experience and feel for when something
is off. You love understanding customer pain points and solving for them.
-Get a lot done. You enjoy all aspects of building a product and are comfortable moving
across the stack when necessary. You problem solve independently and enjoy figuring stuff
out.
-High conviction. When you commit to something, you're in all the way. You're opinionated,
but you know when to disagree and commit. Mediocrity is the worst of all possible outcomes.
What’s in it for you
● Gain exposure to the Fintech space - one of the largest and fastest growing markets in
India
and globally
● Shape India’s B2B Payments landscape through cutting edge technology innovation
● Be directly responsible for driving company’s success
● Join a high performance, dynamic and collaborative work environment that throws new
challenges on a daily basis
● Fast track your career with trainings, mentoring, growth opportunities on both IC and
management track
● Work-life balance and fun team events


It is a YCombinator, Sequoia Capital and GFC funded start-up building digital solutions for women with chronic health conditions in India. We are the leading player in treating PCOS, a chronic condition that
affects 100 million women in India alone. Healthcare is one of the fastest growing industries globally and desperately needs disruption in women’s health. Our vision is to be the first and only digital solution women turn to for healthcare needs throughout their lifeime.
What you’ll do:
As our Principal Engineer, you will drive 0-to-1 innovation at a fast-growing digital health start-up to transform the lives of hundreds of millions of women living with chronic conditions. In the future, this role will grow into a Chief Technology Officer (CTO) position as we expand further into the multi-billion-dollar undisrupted market that is women’s health. You will work with a world-class team (McKinsey, UnitedHealth, ex-IIT, Wharton) and pedigreed investors to directly shape our engineering culture from the ground up. You will drive innovation across our consumer and doctor-facing products (app + website + backend) while leading & building out a high-performing engineering team.
Qualifications:
• 2+ years of professional experience working with React Native.
• 2+ years of professional experience working with NodeJS.
• 4+ years of professional software development experience.
• Experience working with Typescript required.
• Experience working with Swift, Objective C, and Java a plus but not required.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the
general process.
• Ability to identify with the goals of Veera Health's customers and dedicate yourself to delivering on the commitments you and your team make to them.
• An understanding of React Native best practices and a commitment to following them.
Ability to create and maintain continuous integration and delivery of React Native applications.
• Communication skills (ability to effectively communicate via written and spoken English).
Responsibilities:
• Work as part of a team to build React Native iOS / Android applications for Veera Health's customers.
• Demonstrated collaboration and interpersonal skills to work across multiple levels, ranging from being in the trenches with our care operations team to working with the Founders.
• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern,smooth animations and transitionsthat provide an excellent user experience.
• Integrate third-party API's.
• Write unit and integration tests.
• Release applications to the Apple and Google Play stores.
• Work with native modules when required.
• Work with modern tools including Linear, Slack, GitHub, Notion, etc
What we offer:
At one of India's fastest growing healthtech companies, you will get:
• Richly rewarding equity + comp at a rapidly growing VC-funded start-up.
• 100% paid health benefits for you and your family that includes outpatient services, dental, mental health and more
• Work-from-home equipment reimbursement.
• Ongoing professional development and networking opportunities (including tapping into YCombinator and Sequioa Capital network of leaders).
• Generous leave policy and holidays.
• Accelerate your career by working in a fast-paced environment with the freedom to take on a range of different responsibilities.
• Opportunity to craft the early vision and growth of a first-of-its-kind, cutting-edge, consumer healthcare brand.
• Work towards a deeper mission of improving access and quality of healthcare for women, a massively underserved market
Job Profile: Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App helps students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you exposure to the best of inside sales and direct sales. Please download BYJU’s Learning App to understand the magic of BYJU’s courses which have been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!
Applicant Trainee Program
Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
Have a keen interest and deep understanding of the Indian education sector.
Interested in mentoring and guiding students.
Having a knack for sales
Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2022)
Based on your profile, we would like to shortlist you for an Interview with us after a brief interaction amongst the following profiles.
Business Development Associate - Center Sales Associate, Inside Sales Associate
Sector: Sales
Locations: Across India
Working Days:6 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 4.5 Lakhs - 5.5 Lakhs per annum + Rs. 3 Lakhs per annum as Incentive Pay (Post Training)
During the Training program: 4-6 weeks
How to proceed: You can also fill the following form
https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform" target="_blank">https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform
Important Steps:
- Please be available on your registered mobile number during the date chosen by you for the interview. (Please let us know if there are changes in this phone number.)
- Result declaration will be done within 7 working days
Responsibilities:
- Generate leads and cold call prospective Partners (Sub-Brokers).
- Arrange business meetings with prospective Partners and work on Partners activation & Client network development
- Advising Partners/Clients to build a strong portfolio into equities.
- Providing the advisory regarding the strategies for securities investment.
- Strive to achieve business targets as per assigned portfolio
- Upsell/Cross sell through Partners.
- Arrange periodical Partner Meets for New Acquisition and generating leads for prospects.
- Have a good understanding of our products and be able to advise others about them
- Interact with partners for product training, advisory to keep partners active & increase revenue.
- Understand and resolve partner query end to end in coordination with technology team.
- Handling Partner Advisory and AUM.
Checklist:
- 1-3 years’ experience as a business development manager, sales executive or a relevant role in BFSI industry
- Basic Knowledge of Equity & Derivatives
- Prior experience of sales of financial products is a must
- Strong Market Understanding and proven sales track record.
- Candidate must have excellent communication skills and negotiation skills.
- Proficient in MIS reporting and other MS-office utilities
- Ability to build rapport
- Confident with a dynamic personality
Job Location : Kolkatta
Job Description :-
- Develop design solutions for various platforms
- Establish consistent brand and creative designs.
- Communicate ideas with project managers using mock-up and look books Collect feedback from project managers and adjust the approach to cater to criteria
- Build sitemaps, wireframes and prototypes to outline structure.
Requirements :-
- Bachelor's degree/PG in user experience,design or related field
- 4 to 6 years of experience with UI design Strong communication, design and creative thinking skills
Experience with Figma/Adobe XD, Photoshop, Illustrator etc
Knowledge of CSS is a plus
Regards
Team Merito
Experience: 1+ Yrs
Required Qualification: Bachelor’s degree or Equivalent
Core Competencies:
1. Operation coordination
2. Vehicle placement
3. Loading, unloading coordination
4. Vendor handling
5. MIS preparation
6. Client coordination
Roles & Responsibilities:
1. Vendor Management - Improve the performance & SLA commitments to clients. POD Management & Tech compliance by Partners.
2. Supply Cost Optimization - Managing supply Cost to the most optimal level.
3. Issue Resolution - Communicating as a bridge between Client and Vendor for various issue resolutions.
4. Advantageous if the Candidate have prior experience of Managing big fleets in Ahmedabad.
5. Soft Skills required - Organized Candidate, Decision Making, Sincere & Disciplined.
6. Operations experience
- Hiring and managing driver-partners for transportation of goods
- Execution of Pickup and Last-Mile Deliveries with defined SLAs
- Execution of Hub Operations (Receiving of material, Sorting of Goods, Dispatch of material)
- Documentation management & Required system updations.
- Vendor management.
- Preparing and circulating relevant reports.
- Managing 2-3 staff to handle various sub-tasks related to documentation/operations
- Assisting the Manager - Operations in relevant Sales related activities.
- Assisting the Manager -Operations in all improvement related projects through data collection client/partner interviews etc.
Someone who has prior experience of Managing huge fleets in the city.
Overall:
Supply interaction - 20%
Process-oriented - 50% ( Drive tech adaptation, maintain data, support MIS team )
Manage client escalation - 30% ( He will be client-side POC from our side )
Mandatory Skills: local language proficiency with Hindi & English

Requirement:
- Minimum 8 years of relevant experience working in a product role at a consumer technology organization, preferably a startup
- Hands-on approach and a willingness to roll-up one's sleeves and get the job done
- High on user empathy so you can be the voice of the customer and solve real problems through your products
- Exceptional decision-making skills to prioritize across needs to achieve maximum value
- Thrive in a start-up environment: love dealing with pace, changing needs, and limited resources
- Demonstrated ability to think both strategically and tactically including the ability to formulate data-driven and result-oriented decisions
- Salary - 70 - 95 LPA
Key Responsibilities:
- Owning the product definitions and execution. Translate product strategy into detailed requirements and prototypes to build an actionable product roadmap
- Work with cross-functional teams (like Engineering, Design, Operations, Marketing) to create and implement a decisive product plan from product development to actual production. You own the execution
- This role requires hustle and demonstrable experience in prioritization- we have to move from 0 -> 1 pretty quickly
- Set your product’s goals, success metrics and roadmap to align with Jupiter’s mission and drive maximum impact. You should understand numbers and what they mean
Communication:
Should be able to articulate your thoughts and ideas, communicate with key stakeholders (which includes technical and business teams across the organization) and leverage those discussions to translate business requirements to the engineering team.
Brownie Points:
- You’ve tried building your own start-ups from the ground-up
- You’re passionate about FinTech and have launched consumer facing products in the space
- Proven experience communicating to senior management, peers and team members.
- You’ve studied at a top engineering or B-school
- To get closer to this, come have a chat with us and discover us a notch closer.

WIOM will be providing Unlimited High-Speed Internet to 50 million households in the next 7 years. Using its unique Shared Economy approach and an UBER kind of model, WIOM is India’s 1st PDOA under the new PM-WANI scheme. It enables unlimited Internet to people for as low as INR 5 per day. Backed by IIT Delhi and marquee investors, Wiom has a stellar founding team with IIT/ IIM pedigree.
Why should you consider WIOM?
If you want to retire in the next 5 years and create value and impact worth 25 years of hard work, then WIOM is the place. In the next 5 years, we will be creating 1000X growth and a USD 8B dollar enterprise. By joining the team at this stage (we are less than 30 members today), you are taking a ticket to an exclusive Millionaire club that would have impacted the lives of 500 million people. You get an opportunity to work with the sharpest minds in the country along with a fast-paced environment which will bring out the best in you.
What will you be doing?
We are looking for an android developer who will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
• Translate designs and wireframes into high-quality code
• Design, build, maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Continuously work on improving application performance
What can make you a great fit for this role?
• Excellent Analytical and coding skills
• Strong OO design and hands-on programming skills in Android and java
• Experience of building reactive web applications for mobile using react.js/ vue.js or angular.js
• Android and native apps and SDK development experience
• Work experience with social media and other third-party APIs like payment gateway and third-party libraries
• Worked on the mobile database, good with data structures and algorithms
• Knowledge in Google, Firebase API

- 5 to 8 years of hands-on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA
- 5 plus years of experience in the design, development, and implementation of programming code
- Experience in database development
- VBA - Should have good experience in developing efficient logic/algorithms using VBA
- Solid understanding of SDLC concepts
- Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
- Must be good at all excel features and excel formulas
- Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
- Work both independently and as part of a team
- Experience in requirements gathering, effort estimate, designing and implementation, and creating mock-up screens
- Experience in databases like MS SQL Server(2005 to 2012,2014), MySQL, and MS Access
- Must have strong database concepts and DB designing skills
- SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates
- Experience in writing Stored procedures, Triggers and T-SQL
- Nice to have programming knowledge in C# coding should be MANDATORY
- working with C# DLL development and integration with Excel VBA
Interpersonal
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance
- Should be able to work independently
- Must be Proactive and Self-motivated
- Must have the ability to prioritize the work, execute tasks and meet the deadline without fail
- Effective time management skills
- Customer Focus, Willing to learn and self-teach any new technology
- Strong business and collaboration skills, and responsive to service needs and operational demands
CreatorOS is enabling the Passion Economy. The next wave of entrepreneurs will not only be digital first but digital only. We will enable this new class of entrepreneurs. We have over a 1000 creators building their content apps using our platform, monetizing their content and building engaging communities. Our creators include fitness coaches, educators, and artists, many of whom depend on Socionity as their primary source of livelihood.
**Must have skills:**
a) You have been part of a fast pace sales org, with minimum 1 year of experience in Business development representative/ inside sales/outbound sales/tele sales
b) Track record of achieving sales quotas.
c) Good understanding of the sales techniques including cold calling
d) Understanding of sales performance metrics
e) Excellent presentation, communication and negotiation skills
**Bonus points** if you have any of the below.
a) Worked in sales & growth roles in fitness and edtech sales
b) Have worked on social media influencer engagements
c) You are a social media influencer yourself- especially in fitness, education, arts etc,
**Responsibilities:**
You will be focused on growing our user (creator) base in fitness, learning and arts categories
- Contact potential creators through cold calls and emails
- Identify creator needs and suggest appropriate solutions
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) creators and Account Executives
- Meet/ exceed sales targets every month

