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Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently
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Job Title: Enterprise Sales-Outsystem
Experience: 4-5 Years
Location: Bangalore
Work mode: Remote
Primary Skills: Enterprise sales, IT Sales, Outsystem/Mendix (sales)
Key Responsibilities:
- Identify and target potential enterprise clients for OutSystems solutions.
- Build and nurture strong relationships with key stakeholders.
- Understand client needs and tailor OutSystems solutions to meet their requirements.
- Achieve and exceed sales targets.
- Collaborate with the sales team to strategize and execute sales plans.
- Stay updated on OutSystems products and industry trends.
- Qualifications:
- Proven experience in enterprise software sales.
- Strong understanding of low code platforms and their capabilities.
- Excellent communication and negotiation skills.
- Track record of meeting and exceeding sales targets.
- Self-motivated and goal-oriented.
- Bachelor's degree or equivalent experience
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The Role
This role is anything but conventional- It is an opportunity to define and execute our plans and make an impact on the development of millions of children.
As our tech lead, you will work closely with the founders to crystallize and own the product roadmap and then, to bring the product vision to life through simple, elegant design & code that delights users.
You will be the key architect of the product and will help the engineering team build and maintain the product across mobile and web.
You will own development and delivery of the code- including analysis, optimization and debugging.
Key Skills
3-6 years of experience with backend and frontend web-based application development
2+ years of experience with React / Redux + HTML/CSS
2+ years of experience with Python
Have some experience with databases (SQL, MongoDB)
Have created meaningful APIs and models that are flexible and scalable
About You
You will thrive in this role at KinderPass if you:
- Have a passion for our mission to re-imagine child health and development
- Have the drive to be part of building something new - to learn, to work hard, to be your best self and to adapt to the constant change and evolution of a start-up.
- Enjoy autonomy and flexibility but can work well in a team
- Count Ownership and Reliability as your key strengths
- Can communicate effectively
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Role - Principle Engg | Reactjs
Skill Set - Programming
- React js with Redux,
- HTML5/CSS3
- Javascript
- Mobx (optional)
- Storybook (optional)
Unit Test Cases: Jest & Enzyme
Code Quality:
- SonarQube Knowledge
- Strong hold on unit-testing frameworks and writing effective unit tests
Other Important Skills:
- Engineering & Design Skills
- Good analytical & problem solving skills
- Ability to ship features end to end without much guidance
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Soft Skills
- Good communication skills
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- Hands-on experience in Python
- Proficient experience in the automation tool i.e Selenium.Experience in writing Selenium-based automation frameworks and scripts
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- Experience in maintaining REST API based automation frameworks and scripts
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- Proficiency in API Testing in the following programming languages: Java
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Front end Developer : (Group Manager )
Job Description
Join our product development team to develop our web applications
You are a creative web programmer that will focus on the front-end development and design, but also assist as needed with back-end development if needed.
Design, production, modification, and maintenance of web application’s user interface
Assist with the development and implementation of new features
Work with back-end developers to implement front-end and user interface requirements
Work with team on designing new interfaces to programs
Thoroughly document design and implemented code
Qualifications
- B.E. or B. Tech or MCA
- 5 to 8+ years of overall experience
5 years of frontend web application development
Proficient understanding of web markup, including HTML5, CSS3
Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery. Strong understanding of JavaScript
Good working experience of any of advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS
Good understanding of asynchronous request handling, partial page updates, and AJAX
Proficient understanding of code versioning tools GIT/SVN
Good understanding of browser rendering behavior and performance
Good knowledge of charting any frameworks like Highcharts, Highmaps or D3JS
Working with and leveraging cloud PaaS components for front end delivery
Experience in any server-side programming is a plus
Familiarity with Visio, Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image is a plus.
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We are having urgent requirement of PHP Developer at GIGL Summaries Private Limited
Experience: 3 year to 5 years
Responsibilities and Duties
- PHP Web Development experience – Strong knowledge Core PHP and MVC PHP frameworks.
- Strong technical skills
- Should have positive and adaptive behavior. Strong knowledge of the common PHP or web server exploits and their solutions
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Understanding client requirements & functional specifications
- Developing and maintaining dynamic websites and web applications
- Ensuring foolproof performance of the deliverable Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
- Must have experience with any MVC framework like Yii, Yii2
- Must have capacity to work independently and also as a part of team
- Eager to learn new web technologies
- Must have a good knowledge of Modular Programming
- if knows node.js or react it would be plus point
Responsibilities
- Responsible for performing verification for AMS designs.
- Create UVM benches for mixed signal blocks and developing test scenarios.
- Work closely with the architecture and design teams on verification plan and methodology to achieve complete verification coverage
- Write assertions and checkers for the properties and corner cases
- Analyze verification coverage and improve the test cases
- Integrate analogue design IPs from vendors and internal teams and develop verification environments for simulation and emulation
Requirements
- Detailed knowledge of verification using SystemVerilog
- Experience with creating UVM based testbenches for Analog Mixed-Signal applications
- Experience with assertion based verification for analog blocks
- Experience with power aware verification with UPF will be a plus
- UVM-AMS experience preferred
- Experience with sv-real preferred
- Scripting skills in perl / python is preferred
- Excellent communication skills
- Team player with an ability to encourage team members
Education & Experience
- MS (preferred in EE and CE) plus 5 years
Note:
Annual job salary: The annual job salary mentioned in this posting is a default number taken by cutshort and is inaccurate. <Not mentioned/ disclosed by Rivos>
Resumes:
Interested folks with 5+ years to 20 years of experience into AMS Verification, Please reach out to the Recruiter Deepa Savant to learn more about the job and discuss details.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Content Marketing Manager, you will be responsible for shaping and executing a long-term content marketing strategy for the group.
What you will do:
- Developing a digital cross-platform content strategy that supports the business objectives and aligns with the brand values
- Managing content calendars and ensuring that the content remains consistent across all platforms
- Staying up-to-date with digital developments and generating new ideas to draw the audience's attention through content
- Improving keyword ranking and quality score by SEO optimization
- Tracking content performance using tools such as Google Analytics and SEM Rush
- Coordinating with the marketing, design, and writing teams to ensure the timely delivery of assignments
- Tracking consumer and content analytics and generating reports and presentations
- Keeping up to date with content trends, consumer preferences, and advancements in technology
- Driving content output to ensure all deliverables are met and turn-around is cost-effective
- Maintaining a deep understanding of industry trends in order to feed into wider marketing strategy
Desired Candidate Profile
What you need to have:- Bachelor's degree in Literature, Journalism, Marketing, Communications, or similar stream
- Ideally a minimum of 2 years’ experience in Content Marketing
- A portfolio of published work
- Proven track record in a fast-paced environment gained either in-house or agency side
- Familiarity with all the content forms like blog, infographics, ppts, video, ebooks etc and market in relevant different forums
- Good knowledge of content and layout design tools such as Adobe InCopy and InDesign
- Good knowledge of various content platforms such as social media, blogs, and print media
- Excellent computer skills with MS Office and Google Suite
- Strong understanding of content practices to increase engagement of the content pieces
- Excellent written and verbal communication skills
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Job Location : Gurgaon Sector 15
Min Experience : 4 years in Front End
Salary : Hike on present according to company norms
Your core responsibilities:
- Design and build efficient, scalable & high performance systems.
- Interact with Product, Design and Engineering teams to spec, build, test and deploy new features.
- Perform Peer Code Reviews and mentor other engineers.
- Investigate production issues pertaining to our retail applications and implement intelligent solutions.
- Work on experimental projects and prototypes and build them into stable solutions.
What will help you thrive in this role?
- You have 3+ years of experience building applications on the web platform with JavaScript, HTML and CSS.
- Expertise in Javascript and any Javascript frameworks/libraries like ReactJS, VueJS, Angular, Redux, etc.
- Strong fundamentals on Web Standards, Browser Performance and Rendering Pipelines, HTTP and other relevant concepts.
- You can write testable, maintainable code that’s easy to understand.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Knowledge of server side programming using NodeJs is a plus.
- A knack for benchmarking and optimization.
Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base. You will be handling the complete responsibility for the UI/UX design of the software application.
Responsibilities:
• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows, and sitemaps
• Design graphic user interface elements, like menus, tabs, and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches, and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images
Requirements:
• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc, InVision, Figma or any other relevant application)
• Up-to-date knowledge of design software like Adobe Illustrator and/or Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills
• Relevant experience as a UI/UX designer (commercial, freelance, or project basis)
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