
Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently

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Overview: We are expanding our interior design team and seek creative designers who deliver immersive, functional, and beautiful spaces. We have opportunities for early-career designers and experienced leads.
Focus: Projects include concept development, detailed documentation, FF&E selection, and client collaboration to ensure timely, high-quality delivery.
Key Responsibilities
- Develop concepts, mood boards, and space plans that meet client goals.
- Produce drawings, review shop drawings, and ensure specification alignment.
- Prepare estimates, quotes, and track project budgets.
- Source materials, furniture, and décor; coordinate with vendors and manufacturers.
- Manage FF&E selection and any required customization.
- Create 3D models and renderings (SketchUp proficiency preferred).
- Collaborate with architects, project managers, and clients to meet schedules and quality standards.
Qualifications
- Bachelor’s degree in Interior Design, Architecture, or a related field.
- Proficiency in AutoCAD, SketchUp, Adobe Creative Suite, and common rendering tools.
- Strong knowledge of furniture, materials, and finishes.
- Excellent communication, organization, and teamwork skills.
- Detail-oriented with a commitment to high-quality execution.
- Leadership and project management experience required for the senior role.
How to Apply
Please apply with your resume and portfolio. In your application, highlight relevant project experience and your role on those projects.

Office/Delivery Support Staff
• Required: High School Diploma or any Bachelor's Degree
• Experience: 2-3 years
Location: HSR Layout, Bangalore
Job Title: Consultant - SDR / Inside Sales / Business Development
Job Overview:
As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.
Key Responsibilities:
Lead Prospecting:
o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
o Tailor outreach efforts based on lead characteristics and requirements.
Lead Qualification:
o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.
o Gather essential information to facilitate the sales process.
Ideal Customer Profiling:
o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.
o Align sales efforts with our target customer segments.
Meeting Scheduling and Follow-Up:
o Initiate contact with potential customers to schedule product/service demonstrations and meetings.
o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.
LinkedIn Outreach:
o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.
o Craft personalized messages to initiate meaningful conversations.ns.
Hi
Profile : Network Support Engineer
Experience - 3+ years
Timing - Thurs-Mon: 10:30PM to 7:30 AM
Location: NOIDA, Sec-62 ( Work from Office)
Expertise & Hands on experience with the following:
- Creating new infrastructure from scratch
- Excellent working experience of LAN, WAN management and network devices
- Linux Server installation and drivers installations configuration
- Network troubleshooting in both windows, linux environments.
- Troubleshooting of WiFi Networks
- Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, and VPNs.
- Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP.
- Investigate security incidents and implement measures to mitigate risks. ○ Participate in on-call rotation to provide support for network emergencies.
- Working experience to manage the complex network infrastructure.
- Experience to do automation to manage network devices using scripting.
- Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues.
- Cisco CCNA or equivalent certification is a plus.
Scripting for automation ○ Python ○ Bash
Non-Functional Requirements:
- Performs regular audits of server security and websites exposed outside to the world.
- Documenting any processes which employees need to follow in order to successfully work within our computing system.
- Experience supporting technical teams (e.g., developers and/or IT teams)
- Strong attention to details of problems and ability to navigate complex issues in high pressure situations
- The ability to effectively collaborate with various internal teams
- Excellent critical thinking and problem solving skills.
- Ensures all the problems are resolving in a timely manner and following SLAs.
- Ability to prioritize a wide range of workloads with critical deadlines.
- Experience in a 24x7 environment.
- Good communication skills
What will your job look like?
- Develop product modules and enhancements as per functional specs
- Assist in preparing functional and technical design specifications
- Work with business analysts, QA, and IT departments as required
All you need is…
- Strong analytical abilities and problem-solving skills applying software engineering principles
- Ability to work in a collaborative team environment while also being able to execute work independently
- Ability to write modular, clean, efficient code
- Eagerness to learn and interest in new technologies
- Ability to work in a fast-paced, start-up environment
- Diligence in all aspects of work performed
Must Have
Technical Skills
- Backend languages/frameworks:
- J2EE (Java, JSP, Servlets)
- Spring Framework ecosystem and micro-services
- Tag Libraries
- UI layer programming:
- HTML
- DHTML
- JavaScript
- cascading style sheets (CSS)
- React/Angular
- Databases:
- SQL queries, indexing, views
Work Experience
- 3+ years of relevant software development experience
- Usage of SVN or similar SCM system
- Usage of Eclipse or similar IDE
Educational Experience
- Bachelor's degree in Computer Science or a related field
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understanding customer needs and requirements
Routing qualified opportunities to the appropriate sales executives for further development and closure.
Responsibilities:
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly quotas
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals
Perform effective online demos to prospects
Experience : Minimum 1 year to 2 years experience required.
Education: Any Engineering Graduate
Work Location: Anywhere in India (Remote Work)
Job Requirements:
- 1+ years of professional experience in Information Technology field as Front End Developer
- Strong experience in HTML, CSS, Java Script, JQuery and Bootstrap
- Knowledge of formal methods and techniques in software development
- Experience / Knowledge in the following technologies/languages/libraries/frameworks:
- Exposure server side programming using Python / PHP / Java / C#
- Experience with Version Control Software (GIT)
- Ability to work independently and direct a team of any size (small to medium or large)
- Excellent written and oral communication skills
If the above assignment and work practice are exciting you, then apply. We will invite video call meeting for shortlisted candidates after assessment.
Role: Technical Lead
Location: Mumbai/Kolkata
Years of Experience - 9 to 15 years
Qualifications:
- Required person as .net core, team Management,Good communication,Plus Rest API,AWS Lambda,mySql
- AWS API Gateway .
- Bachelor’s degree preferably in Computer Science, Computer Engineering or related field.
- 9 to 12 yrs years’ experience in technology related roles including relevant work as technical architect.
- Experience working with latest software technologies (.Net core 3.1+, MVC/WCF/Web API, cloud hosted (AWS) , mobile ready software products (Angular 6+/React.js)
- Experience in AWS cloud.
- Experience working with GIT/TFS, CI/CD setups, Application Monitoring, Logging and Analysis tools
- Experience working with Service Oriented Architecture
- Experience working in an Agile-SCRUM environment using tools like Jira or equivalent
- Experience working with international customers (US and UK preferable)
- Experience in customer interaction and ability to present solutions and consult clients on technology solutions.
- Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
- Proven strong relationship-building and communication skills with team members and business users. Ability to coach and mentor internal teams and customers.
- Highly motivated with excellent verbal and written communication, presentation, facilitation, negotiation and problem solving skills.
- Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
- Willingness and ability to work flexible hours and with minimal supervision.
- Willingness and ability to travel domestic and occasional international across US and Europe.
- Proficient using standard software, such as MS Office applications, Google Apps, and communication and diagramming/presentation tools.













