Technical Support Specialist

About LH2 Holdings:

LH2Holdings is an AI Operating System to scale digital content brands and creators.

We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.

About the Role:

We’re on a mission to build a portfolio of high-performing digital businesses—and we’re looking for an Investment Analyst who can help us find and close the next big deal.

In this role, you'll take full ownership of the deal lifecycle, from sourcing acquisition and partnership opportunities to leading due diligence and closing the transaction. You'll work across functions—market research, financial analysis, negotiation, and founder engagement—to ensure we build deep relationships and smart investments.

This is a high-impact, entrepreneurial role for someone who thrives on numbers, hustle, and relationship-building.

What You’ll Do:

1. Own end-to-end responsibility for identifying, evaluating, negotiating, and closing acquisition or partnership opportunities.
2. Run structured research to identify target companies aligned with our investment thesis.
3. Maintain an updated CRM of all conversations and touchpoints with potential sellers. Stay top of mind until they’re ready to sell.
4. Use tools and platforms to reach founders via email, LinkedIn, WhatsApp, etc., to drive pipeline and response.
5. Build trust with founders so we're the first call they make when they consider selling.
6. Create, update, and interpret financial models to assess deal viability, ROI, and risk.
7. Lead diligence across financial, operational, and strategic vectors. Work closely with legal and advisory teams during execution.
8. Support deal structuring and terms negotiation to ensure successful closures.
9. Assist in the preparation of legal documents, including NDAs, investment contracts, and investment memoranda (with guidance from the team).
10. Must demonstrate strong proficiency in using AI tools, with AI first principles, and AI-driven approaches to problem-solving.

The Ideal Applicant:

1. 1–3 years of experience in consulting, investment banking, startup growth roles, or US-facing BD/investment functions.
2. Strong understanding of P&L, balance sheets, and financial modeling.
3. Highly analytical, detail-oriented, and process-driven.
4. Excellent verbal and written English—must be able to confidently communicate with founders in the US.
5. Experience using CRM tools and outreach automation platforms is a plus.
6. Self-starter with a founder mindset and bias for action.
7. Proficiency in Microsoft Excel and Google Workspace.

About us:

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educator and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below! 

Note - Malayalam, Telugu, and Kannada speaking candidates apply only!
Work from office (Noida) till probation period, post which remote work.

What you will do?

• Discover/ connect/ pitch/ onboard niche e-learning content creators in the universe
• Come up with out-of-the-box strategies to engage with potential content creators using various channels in a cost-effective manner
• Help customers understand and imagine the possibilities and potential that our platform provides to them
• Be proficient in conducting live demos and resolving any technical queries that the customers might have

You should apply if you

• Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
• Are multi-tasker, critical thinkers, and tactical executioners
• Have worked with different teams and stakeholders and built strong customer relations
• Have worked with high-growth start-ups for a year or longer
• Have excellent communication and interpersonal skills

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

• Proven experience in any high-level programming languages like Java (Preferably)
• Strong knowledge of data structure, algorithms and coding
• Experience with any Messaging technologies like Kafka or Rab-bitMQ, etc.
• Proven experience in database technologies like NoSQL
• Hands-on experience with Spring, Spring Security, Spring boot, and Hibernate framework.
• Working knowledge of developing Restful Micro services.
• Strong analytical, problem-solving skills.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Ability to understand the Platform/domain of the business in detail & Ability to multi-task.
• Good communication and organizational skill