Business Head(E-Commerce)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Role Overview

We are looking for a hands-on engineering leader who can own technical design and drive end-to-end development of scalable, high-quality systems. This role requires strong architectural depth, coding excellence, and the ability to mentor engineers while building production-grade applications in a fast-paced agile environment.

You will lead by example — designing systems, writing clean code, solving complex problems, and ensuring engineering best practices across the stack.

Key Responsibilities

• Lead technical design and architecture discussions (HLD & LLD).
• Build scalable, modular, and testable systems with strong engineering fundamentals.
• Own complex features end-to-end — design, development, testing, and optimization.
• Write high-quality, production-ready code with strong unit test coverage.
• Ensure clean code practices (SOLID principles, modular design, reusability).
• Drive engineering quality within CI/CD environments.
• Debug and resolve complex issues across distributed systems and APIs.
• Mentor engineers and elevate overall code quality standards.
• Collaborate effectively within agile teams and move with delivery velocity.

Core Technical Requirements

• 8+ years of hands-on software development experience.
• Strong proficiency in:
• Java
• Node.js
• Angular (6+)
• JavaScript / TypeScript
• SQL & MongoDB
• Deep understanding of system design, architecture patterns, and scalable application development.
• Strong debugging capabilities across:
• Distributed services
• API integrations
• UI state management
• Database query performance
• Experience working in CI/CD-driven engineering environments.

GenAI & AI Stack Expertise

• Hands-on experience with GenAI frameworks and LLM integrations.
• Familiarity with:
• LangChain ecosystem
• Hugging Face
• Prompt chaining & orchestration
• Understanding of AI cost optimization strategies.
• Ability to debug AI pipelines and optimize model interactions.

Engineering Expectations

• Strong ownership mindset.
• Ability to design independently and lead technical direction.
• Exceptional problem-solving and debugging skills.
• High attention to detail.
• Comfortable working in fast-paced agile/scrum setups.
• Strong communication and collaboration skills.
• Ability to mentor and guide other engineers.

Educational Qualification

• Bachelor’s degree in Computer Science / Engineering / related field
• or
• Master’s degree in Computer Science / Computer Applications

Full-Stack Developer (Backend-Focused)

We are seeking a seasoned Full-Stack Developer with strong expertise in backend engineering using Python and Golang. In this role, you will take ownership of backend systems while contributing to the development of modern, responsive frontend interfaces. The focus will be on building secure, scalable, and high-performance applications, with emphasis on API development, database engineering, and cloud deployment.

Key Responsibilities

• Develop and enhance backend services using Python frameworks such as Django or FastAPI
• Design, build, and maintain RESTful APIs and microservices
• Work extensively with relational and NoSQL databases, including PostgreSQL, MySQL, and MongoDB
• Collaborate with frontend developers to integrate user-facing elements with backend logic
• Implement efficient, secure, and scalable application architectures
• Troubleshoot and resolve software defects across different environments
• Optimize performance and reliability of backend services
• Write clean, maintainable, and well-tested code following best practices
• Contribute to DevOps activities, including CI/CD pipelines and containerization

Required Skills & Qualifications

• 6+ years of experience in full-stack or backend-focused development
• Strong proficiency in Python with hands-on experience in frameworks like Django or FastAPI
• Solid understanding of SQL and NoSQL databases, including data modeling and query optimization
• Familiarity with modern frontend technologies such as React, Vue, or Angular
• Experience with Docker, Kubernetes, and at least one cloud platform (AWS, Azure, or GCP) is preferred
• Strong understanding of system design, distributed systems, and microservices architecture
• Experience with Git and CI/CD automation pipelines
• Excellent problem-solving skills and ability to work collaboratively

Responsibilities:

• Content Creation:
• Write clear, concise, and compelling content for websites, blogs, articles, social media, email campaigns, marketing materials, and other platforms.
• Develop content that aligns with our brand voice and target audience.
• Conduct thorough research on industry-related topics to generate original content.
• Proofread and edit content for accuracy, grammar, and style.
• Content Strategy & Planning:
• Collaborate with marketing and other teams to develop content calendars and strategies.
• Brainstorm and pitch content ideas to support marketing campaigns and initiatives.
• Optimize content for search engines (SEO) and user experience.
• Content Management:
• Manage and update existing content on various platforms.

Job Overview: 

We are seeking a skilled and experienced .NET Developer to join our development team. As a .NET Developer, you will be responsible for designing, coding, testing, and implementing software solutions using Microsoft technologies. 

Responsibilities:

• Collaborate with cross-functional teams to gather and define software requirements. 
• Design and develop robust, scalable, and high-performance applications using .NET technologies. 
• Write clean, well-documented, and efficient code following established coding standards.
• Perform thorough testing of the developed software to ensure the reliability and stability of applications. 
• Troubleshoot, debug, and resolve software defects and issues in a timely manner. 
• Stay updated on the latest trends and technologies in .NET development to enhance team knowledge and productivity. 
• Collaborate with other developers to review code, provide constructive feedback, and ensure code quality. 
• Participate in code and design reviews to maintain high development standards. 

Requirements: 

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Proven experience of 2-4 years as a .NET Developer or Software Developer. 
• Strong proficiency in C#, ASP.NET, and other .NET technologies. 
• Experience with front-end technologies such as HTML, CSS, and JavaScript. 
• Familiarity with databases (SQL Server, Oracle, or others) and data modeling. 
• Understanding of software development life cycle (SDLC) and best practices. 
• Excellent problem-solving and communication skills. 
• Ability to work both independently and collaboratively in a team environment. 
• Familiarity with Agile/Scrum methodologies is a plus. 

Who we are :

Stanza Living is India's largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India. We have a full-stack business model that focuses on design, development and delivery of daily living solutions tailored to the young consumers' lifestyle. From smartly-planned residences, host of amenities and services for hassle-free living to exclusive community engagement programmes - everything is seamlessly integrated through technology to ensure the highest consumer delight.

Today, we are :

• India's largest managed accommodation company with over 75,000+ beds under management across 25+ cities
• Most capitalized player in the managed accommodation space, backed by global marquee investors - Falcon Edge, Equity International, Sequoia Capital, Matrix Partners, Accel Partners
• Recognized as the Best Real Estate Tech company across the Globe in 2020 by leading analysis agency, Tracxn
• LinkedIn Top Startup to Work for - 2019

Objectives of this role :

- Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company

- Define and document best practices and strategies regarding application deployment and infrastructure maintenance

- Provide guidance, thought leadership, and mentorship to developer teams to build their cloud competencies

- Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design

- Manage cloud environments in accordance with company security guidelines

Job Description :

- Excellent understanding of Cloud Platform (AWS)

- Strong knowledge on AWS Services, design, configuration on enterprise systems

- Good knowledge on Kubernetes configuration, Dockers

- Understanding the needs of the business for defining AWS system specifications

- Understand Architecture Requirements and ensure effective support activities

- Evaluation and choosing suitable AWS Service or and suggesting methods for integration

- Overseeing assigned programs and guiding the team members

- Providing assistance when technical problems arise

- Making sure the agreed infrastructure and architecture are implemented

- Addressing the technical concerns, suggestions, and ideas

- Configure Monitoring systems to make sure they meet business goals as well as user requirements

- Excellent knowledge of AWS IaaS Layer

- Ability to lead & implement PS workloads or POCs

- Ensure continual knowledge management

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.