Business Head(E-Commerce)
at Providing Device Lifecycle Management&Distribution Solution
Company Profile:
The client is a provider of device lifecycle management and distribution solutions globally. Having forged valuable relationships over the last 2 decades with manufacturers, mobile network operators, distributors, wholesalers, and retailers in over 100 countries, we help grow their business with customized solutions across every stage of the wireless device lifecycle.
Job Synopsis:
Role: Business Head
Industry Type: E-Commerce
Education: Degree in Engineering plus MBA (Prefer top business schools)
Experience: 10-15 years
Location: Singapore
Job Responsibilities:
- Deals with E-Commerce platforms for new and refurbished Mobile Phones.
- Building the Online sales team – recruiting people, training, and building capabilities.
- Developing an Online channel – setting the product, pricing, and promotion strategy.
- Building infrastructure to support the marketplace model and increase penetration.
- Joint Business Planning with Online customers to increase the traction and develop Lighting
Category on Online platform.
- Broad functional experience in technology and/or various vertical industries.
- Meeting and exceeding financial and channel sales goals for Modern Retail Channel.
- Driving contract negotiations and terms improvement with customers.
- Building effective Annual Business Plan and forecasts, in conjunction with all the stakeholders and departments, for driving Business.
- Establish best practices for marketing and advertising in the mobile space.
- Ensure alignment between marketing strategies and the overall business marketing strategy.
- Collaborate and work with cross-functional teams to plan, deliver, and execute successful mobile marketing campaigns.
Required Qualifications:
- 10+ years of work experience with min 5+ years of experience in the E-Commerce field.
- Strong familiarity with the mobile and digital content domains.
- Prior experience in Used Smartphones (E-commerce)/new phone ecosystem.
- Experience of working in Start-up companies and well-versed with the B2B & B2C market.
- Willing to travel for business purposes.
- Effective negotiation and vendor management skills.
- Outstanding communication, interpersonal, and leadership skills.
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Roles and Responsibilities:
- Provide technical leadership across SDLC: system analysis, design, development, testing, and deployment.
- Promote architectural and development best practices, including API and DB design.
- Understand and configure platform business requirements.
- Lead design reviews and implement best design principles.
- Implement technology strategies for customer and partner organizations.
- Lead and manage the development team.
- Stay updated with emerging technologies and make tech building block choices.
- Bring fresh perspectives and imaginative ideas.
- Conduct regular change management sessions in collaboration with Project/Program Manager.
- Oversee DevOps processes for platform development and deployment.
- Mentor top tech talent within the organization.
- Collaborate with teams from other technology partners.
Required Skills & Experience:
- Hands-on experience with multiple technology streams (Java/J2EE, dynamic languages, Springboot, Junit, Web Services, Design Patterns).
- In-depth knowledge of GIT, Maven, Jenkins, YAML/JSON, Open API Contract (Swagger), and Postman.
- Expertise in Microservice architecture, Docker, Kafka, Kubernetes, and REST concepts.
- Knowledge of Python and Analytics.
- Hands-on experience with Oracle, Postgres/PSQL, or other SQL databases.
- Familiarity with Elasticsearch, NodeJS, and ReactJS.
- Understanding of authentication applications like KeyCloak.
- Excellent OO design abilities and proven design skills.
- Ability to compare options, make decisions, and consolidate abstractions from different teams.
- Experience leading teams in end-to-end development and implementation.
This is a full-time on-site role located in Delhi, India for a Frappe Developer at MyMoneyMantra. As a Frappe Developer, you will be responsible for developing and customizing ERPNext applications using Frappe framework. Your day-to-day tasks will include designing, coding, testing, and deploying software applications, as well as collaborating with cross-functional teams to deliver high-quality solutions.
Qualifications
1-Proficiency in ERPNext/ Frappe framework development
2-Experience in customizing ERPNext applications and modules
3-Strong knowledge of Python programming language
4-Understanding of web technologies such as HTML, CSS, and JavaScript
5-Ability to work collaboratively in a team environment and communicate effectively
Requirements:
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
- Collaborate with product management and development teams to define and implement innovative solutions for the product direction, visuals, and user experience.
- Execute all visual design stages from concept to final hand-off to development.
- Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks.
- Create wireframes, user flows, and prototypes to effectively communicate interaction and design ideas.
- Conduct user research and evaluate user feedback to enhance user experience.
- Establish and promote design guidelines, best practices, and standards.
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders.
- Stay updated on industry trends, design tools, and emerging technologies.
Requirements:
- Proven experience as a UI/UX Designer or similar role.
- Strong portfolio showcasing a variety of design projects.
- Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
- Experience with user research and usability testing.
- Understanding of interaction design principles and best practices.
- Excellent visual design skills with sensitivity to user-system interaction.
- Up-to-date with the latest UI trends, techniques, and technologies.
- Ability to work collaboratively in a fast-paced, cross-functional team environment.
- Strong communication skills to articulate design decisions and thought process.
Nice to Have:
- Experience in designing for mobile applications and responsive web design.
- Knowledge of HTML, CSS, and basic front-end development principles.
- Experience with motion graphics and prototyping tools.
- Bachelor's degree in Design, Human-Computer Interaction, or a related field.
- A competent user of all internal systems, to include our employee records system (HRMS- SPINE)
- Updating and maintaining HR systems, records, and reports with accurate employee data.
- Undertake all required pre-employment checks, updating, and discussing with line manager and recruitment team as appropriate.
- Providing MIS & monthly employee payroll data in support of the payroll subject matter expert.
- Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases.
- Processing leavers, including preparing accurate, relevant documentation and updating systems accordingly.
- Producing Information reports and complete any HR audit requirements and/or reporting as required.
- Ensuring that the end-to-end HR process always supports a positive employee experience.
- Following existing HR processes accurately and challenging these for ongoing efficiencies.
- Supporting HR priority projects with any administrative activity
- Responding to emails on behalf of the department
- Providing ad-hoc administrative support to any of the other HR functions, as necessary and in line with business requirements.
Roles and Responsibilities:
- Combine excellent abstract reasoning ability to document, architect, develop and test software with the commitment to excellence/defect free before being deployed.
- Write and implement low latency applications & software solutions that integrate with different systems.
- Rapidly incorporate new technologies as required & deliver successfully by self.
- Work closely with mentors, team members, team leads, program managers and stakeholders to investigate, fix, optimize, test and deploy high quality solutions.
- Drive the technical design, implementation and maintenance of larger tech initiatives geared toward improving and scaling of products.
- Accurately schedule & and track progress of self & team members. Create end to end Work Breakdown & estimates for modules being implemented.
- Participate in planning & recognizing inconsistencies (e.g., scope, resources, feasibility, usability, customer value, etc.) in product requirements and alert the Project Mentor. Handle independently or assist the Mentor in building, testing, and documenting product releases.
- Support the team in deploying product functionality & assist the TLs in troubleshooting in the production environment.
- Proactively promote Tech Culture by writing blogs, making presentations which will help you learn & grow.
- Effectively communicate one-on-one with on-shore / off-shore product teams / developers; gather and clarify requirements from technical folks / product managers / business teams.
- Proactively assist and serve as a role model for the team members to follow the team software development process; consistently innovate the team processes to improve team productivity and quality.
Skill Set:
- Strong Analytical, Problem Solving Skills and participates in all activities with urgency, a results orientation, and a strong work ethic.
- Must have technical knowledge of Python.
- Must have hands-on experience in developing Restful APIs and Web Services.
- Knowledge of Django (or any other established Python web frameworks) would be a plus.
- Knowledge of Angular or React or similar technologies would be an added advantage.
- Strong experience with relational (PostgreSQL, MySQL) and/or NoSQL databases.
- Experience with unit testing and test-driven development.
- Experience working with Linux/Unix Operating system & comfortable with command line.
- Experience with modern software engineering workflows and tools (e.g. Agile, JIRA, Git, CI/CD, Amazon Web Services, Observability and Monitoring tools like ELK, Datadog, NewRelic, etc.).
- Experience in all areas of SDLC, including architecture and design, development, and testing.
- Extremely passionate about code reviews, engineering best practices and mentoring/coaching the developers to make them successful.
- Excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines, budget, or resources.
- Experience with Agile development lifecycle.
- Can gather and clarify requirements from technical folks / product managers / business teams.
- Lead by example & act as a role model for the team.
How will you grow here:
- Work in multiple projects & teams spread across different domains and technologies.
- Work & interact directly with senior directors in an open and flat hierarchical structure.
- You can own all aspects of leading software products and projects.
- You get to work with top-notch engineers and leaders with decades of experience in building and delivering great software.
- Work with CXOs / Senior Directors of various emergent companies in US & India.
- Get involved with the newest products, latest technologies and different methodologies.
- Opportunity to Mentor the Best and Get Mentored by the Best.
How we thank you for your invaluable contribution:
- Events, activities and outings aplenty (We really party hard!).
- A stimulating and energetic work environment which encourages creativity.
- Hackathons, Gaming Evenings, Poker Nights and much more!
- Flexible Timings, Flexible Holiday Calendar, Work from Home Option.
- Competitive salary (best in the industry).
- Beverages and snacks throughout the day, on the house!
- Recreation center to let off some steam.
- Office lunch option (fresh and savoury ghar ka khana).
- Medical Insurance (stay healthy, stay happy)
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
- Strong programming skills in Javascript/TypeScript, Python or Go.
- Hands-on experience in API development and frameworks such Express, Loopback, Hapi.
- Good Understanding of SQL and NoSQL database.
- Experience in test driven development. (writing unit test and API test).
- Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers(AWS/GCP/Azure).
- Ability to build and deploy the application in a containerized environment.
- Understanding of application logging and monitoring systems like Prometheus or Kibana.
Qualification:
- B.E/B.Tech/M.E./M.Tech/M.S. from a reputed university with a good academic record.
- Curiosity to explore the cutting edge technologies and bake them in the products.
- Zeal and drive to take end to end ownership.
Job Description for Marketing Manager:
Must have experience with an IT Service Based Company
Mandatory Skills: PPC, Google paid campaign
Exp -4-6
Budget- 6-7lpa
- Managing all marketing for the company and activities within the marketing department.
- Developing the marketing strategy for the company in line with company objectives.
- Coordinating marketing campaigns with sales activities.
- Experienced in handling multiple ad campaigns over google, Linkedin, and social accounts
- Overseeing the company’s marketing budget.
- Creation and publication of all marketing material in line with marketing plans.
- Planning and implementing promotional campaigns.
- Manage and improve lead generation campaigns, measuring results.
- Overall responsibility for brand management and corporate identity Preparing online and print marketing campaigns.
- Monitor and report on the effectiveness of marketing communications.
- Creating a wide range of different marketing materials.
- Working closely with design agencies and assisting with new product launches.
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
- Analyzing potential strategic partner relationships for company marketing.